Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Staff Configuration/Release Engineer

Company: ServiceNow

Location: Melbourne, Australia

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a skilled engineer to build and maintain mobile app CI/CD pipelines. The role involves optimizing build systems, ensuring secure app delivery, and creating scalable test infrastructure. The ideal candidate will have extensive experience in CI/CD principles, infrastructure as code, and familiarity with tools like Jenkins, Docker, Kubernetes, and various programming languages. The company offers a collaborative environment, flexible work arrangements, and competitive compensation.

Sr Software Quality Engineer

Company: ServiceNow

Location: Dublin, Ireland

Posted Dec 03, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Quality Engineer with 4+ years of experience in QA and Java programming. The role involves developing QA strategies, test automation, manual testing, defect management, collaboration with cross-functional teams, continuous improvement, and a focus on user experience. The company values inclusivity and welcomes candidates from diverse backgrounds.

Staff Software Engineer

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Dec 03, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes, aiming to improve organizational efficiency. The job description outlines a role requiring 6+ years of Java experience, knowledge of modern UI frameworks, and analytical skills. The role involves building high-quality code, working with product owners, and contributing to new product development. ServiceNow values inclusivity and offers competitive compensation with benefits.

Presales Solution Consultant, Commercial Accounts

Company: ServiceNow

Location: Staines, United Kingdom

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Presales Solution Consultant. The role involves providing technical sales partnership, understanding customer needs, and guiding them on the ServiceNow platform's capabilities. The consultant will work closely with sales teams, conduct demonstrations, and stay updated on product developments. They should have 2-3 years of enterprise software pre-sales experience, expertise in selling to commercial enterprises, and strong communication skills.

Senior Technical Support Engineer - Performance (Weekend shift pattern)

Company: ServiceNow

Location: Dublin, Ireland

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Performance Support Engineer. The role involves managing and resolving complex performance issues, mentoring junior team members, and working with high-value customer administrators and developers. The ideal candidate will have strong technical skills, experience with relational databases, Java, and scripting languages. They should also possess excellent communication skills, be able to work outside of normal business hours, and have a commitment to quality and customer service.

Advisory Solution Consultant-FINS

Company: ServiceNow

Location: Addison, TX / Remote

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting Customer & Industry Workflow Solution Sales for the Financial Services vertical, guiding revenue, and providing product-specific solutions during sales cycles. The ideal candidate should have proficiency with the ServiceNow platform, Financial Services experience, and territory management skills. The company offers competitive compensation, benefits, and opportunities for growth.

Sr. Solution Sales Account Executive, Customer & Industry Workflows

Company: ServiceNow

Location: Philadelphia, PA / Remote

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Sales Executive. The role involves overseeing market success of ServiceNow's Customer & Industry Workflows products, developing sales strategies, and building relationships with C-suite personas. The ideal candidate should have experience in solution sales, preferably within a CRM or CX solution-related business, and be able to establish trusted relationships with clients. The role requires 7+ years of sales experience, excellent communication skills, and the ability to thrive in a fast-paced environment. Regional travel up to 50% is required.

Staff Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Dec 03, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves maintaining automation test frameworks, designing testing strategies, and supporting engineering organizations. Qualifications include 6+ years of experience in quality assurance or application development, proficiency in Java, Selenium, JUnit, TestNG, JavaScript, and tools like Eclipse, Jenkins, Maven, and Git. The company values inclusivity and diverse backgrounds.

Staff Network Engineer

Company: ServiceNow

Location: Amsterdam, Netherlands / Remote

Posted Dec 03, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves designing and deploying networks, partnering with project managers, troubleshooting, and mitigating outage-causing events. The ideal candidate should have a strong foundation in networking, 4+ years of cloud computing experience, and proficiency in Azure, CI/CD, and automation languages. Familiarity with Cisco IOS, JunOS, and network monitoring applications is desired. The role requires excellent communication skills, empathy, and the ability to learn in a fast-paced environment.

Sr. Solution Sales Account Executive, Customer & Industry Workflows

Company: ServiceNow

Location: Raleigh, NC / Remote

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Sales Executive. The role involves overseeing market success of ServiceNow's Customer & Industry Workflows products, developing sales strategies, and building relationships with C-suite personas. The ideal candidate should have experience in solution sales, preferably within a CRM or CX vendor, and be able to understand broad business IT needs. The role requires regional travel up to 50% and excellent communication skills.

Customer Success Manager

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Dec 03, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The Customer Success Advocate role involves acting as an advocate for customers, ensuring they achieve business outcomes, and fostering greater adoption of ServiceNow products. The ideal candidate has 5+ years of experience in customer professional services and ServiceNow accreditations are a plus.

Sr. Enterprise Account Executive | Revenue and Borders

Company: ServiceNow

Location: Ottawa, Canada / Remote

Posted Dec 03, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 10+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves travel up to 50% and requires understanding the company's IT plans. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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