Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Sr Software Engineer

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Dec 03, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, contributing to new product development, and mentoring colleagues. Qualifications include 4+ years of Java experience, passion for JavaScript, knowledge of data structures and design patterns, and experience with modern UI frameworks. ServiceNow values inclusivity and diverse backgrounds.

Solution Sales Director - Customer Workflows

Company: ServiceNow

Location: Philadelphia, PA / Remote

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to drive new business sales growth in a region. The role involves building a sales team, developing and executing a sales strategy, recruiting and coaching team members, managing forecasts and pipelines, and achieving annual sales goals. The ideal candidate should have extensive new business sales experience, strong team management skills, strategic thinking, and the ability to build relationships at C-level. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Federal Solution Sales Executive - CX

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Dec 03, 2024

ServiceNow is seeking a Solution Sales Executive to drive market success for their CX, Service Digital, and Now Assist Products within US Federal Civilian LEAPS Government Agencies. The role involves communicating the value of service and digital automation to prospects, partnering with Federal Field Account Executives and Solution Consultants, and achieving sales quotas. The ideal candidate should have 10+ years of sales experience in security products for the Federal Government, a strong understanding of the CX market, and the ability to communicate complex issues simply. They should also be able to forge strong business relationships and work well in a team environment.

Financial Services Technical Lead

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Dec 03, 2024

ServiceNow is seeking a Financial Services Technical Lead to serve as a primary technical point-of-contact for projects, ensuring quality of work and client satisfaction. The role involves architectural guidance, business acumen in financial services, and deep product expertise. The candidate should have extensive experience in implementing complex technologies, preferably ServiceNow, and a strong understanding of the financial services industry. Key responsibilities include project delivery, pre-sales support, product engagement, and leadership in practice development. Required qualifications include at least 8 years of consultation experience, 5 years in enterprise architecture, and specific ServiceNow product experience. The role offers a competitive base pay, equity, variable compensation, and benefits.

Associate Customer Success Manager

Company: ServiceNow

Location: Tokyo, Japan

Posted Dec 03, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The Analyst, Success Advocate role involves advocating for customers, helping them achieve business outcomes, and fostering greater adoption of ServiceNow products. The role requires 2+ years of related experience, strong analytical skills, and the ability to build productive relationships. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Business Process Analyst

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a business partner for a fast-paced SaaS organization. The role involves assisting with sales annual planning, partnering with business teams, managing project processes, collaborating with Anaplan developers, and driving process improvements. The ideal candidate should have 6+ years of sales strategic planning experience, detail-oriented, result-focused, and possess excellent communication skills. A background in high-tech cloud industry and Anaplan experience is a plus.

GenAI Architect

Company: ServiceNow

Location: Denver, CO / Remote

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and contributing to thought leadership. Qualifications include at least 5 years of experience in technology advisory roles, experience with AI and machine learning, and ServiceNow certifications. The company offers a competitive base pay, equity, variable compensation, and benefits.

Presales Solution Consultant - Customer (CX) & Industry Workflows

Company: ServiceNow

Location: Munich, Germany

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Presales Solution Consultant for its Customer Workflows business unit. The role involves supporting sales, developing and contributing to sales campaigns, and leading discovery workshops. The ideal candidate should have 5+ years of pre-sales solution consulting experience, proficiency with the ServiceNow platform, and excellent communication skills. They will act as a product expert, conveying value to address customers' business issues, and configure demonstration environments to meet customer requirements.

Group Product Manager, Digital Marketing

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Dec 03, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Group Manager of Product Management to lead and mentor a team of Product Managers, focusing on the digital experience of ServiceNow.com. The role involves leading a team, planning, driving execution, and communication. The ideal candidate should have 8-12 years of experience, strong leadership skills, and a deep understanding of data-driven solutions.

Principal Platform Architect

Company: ServiceNow

Location: Ramat Gan, Israel / Remote

Posted Dec 03, 2024

ServiceNow, founded in 2004 in San Diego, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job description focuses on the Customer Outcomes Principal Platform Architect role, responsible for guiding customers in establishing a technical foundation in the ServiceNow Platform and designing solutions for long-term success.

Expert Programs Delivery Coordinator

Company: ServiceNow

Location: Puteaux, France / Remote

Posted Dec 03, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Expert Programs Delivery Coordinator for its Certified Workflow Architect program, primarily for Customer and Industry Workflow (CIWF). The role involves managing participation, leading discussions, evaluating student progress, and providing coaching. The ideal candidate should have 5+ years of program/project management experience, extensive knowledge of the ServiceNow platform, and experience in customer & industry workflow implementations. Strong project management, organizational skills, and interpersonal abilities are required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Software Quality Engineer

Company: ServiceNow

Location: Dublin, Ireland

Posted Dec 03, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Quality Engineer with 4+ years of experience in QA and Java programming. The role involves developing QA strategies, test automation, manual testing, defect management, collaboration with cross-functional teams, continuous improvement, and a focus on user experience. The company values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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