Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Principal Data/AI Enterprise Architect
Company: ServiceNow
Location: Addison, TX / Remote
Posted Dec 03, 2024
ServiceNow, a leading technology company serving over 7,400 customers including 80% of the Fortune 500, is seeking a Principal Data & AI Enterprise Architect. This senior leadership role involves defining, designing, and driving the data and AI architecture across the enterprise, ensuring strategic alignment with business goals. The ideal candidate will have extensive experience in enterprise architecture, data architecture, or AI/ML architecture roles, and a strong technical knowledge of AI, machine learning algorithms, and data science techniques. They will collaborate with cross-functional teams to integrate AI-driven solutions, drive the adoption of emerging technologies, and ensure best practices in data governance, AI ethics, privacy, and compliance.
Sr Advisory Solution Consultant - Banking
Company: ServiceNow
Location: Melbourne, Australia
Posted Dec 03, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Advisory Solution Consultant. The role involves providing technical sales expertise, partnering with key customers, and offering product and solution advice. The ideal candidate should have 10+ years of enterprise software pre-sales experience, expertise in selling to large enterprises, and familiarity with ITSM, FM, PPM, DevOps, Agile, HRSD, GRC, and ITOM. Strong communication and presentation skills are required, along with technical proficiency in enterprise SaaS technologies.
FP&A Analyst
Company: ServiceNow
Location: Hyderabad, India
Posted Dec 03, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Analyst, FP&A for its Hyderabad office. The role involves collaborating with US-based peers, managing budget tracking, and creating insightful analysis and models. The ideal candidate should have 2+ years of FP&A experience, SaaS experience preferred, and proficiency in Anaplan, PowerBI, and Microsoft Office. The position requires strong analytical skills, ability to work independently, and excellent communication skills.
Sr. Dir., People Technology Product
Company: ServiceNow
Location: Addison, TX / Remote
Posted Dec 03, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a People Technology Product Leader for its Global Business Services. The role involves driving strategic initiatives, leading global teams, and fostering a project-to-product mindset. The ideal candidate should have extensive experience in technical global technology leadership, product management, and strategy. They must be an employee experience expert, excellent in strategy and execution, and have strong C-suite communication skills. The position offers a competitive compensation package and benefits, including health plans, 401(k) with company match, and flexible time away programs.
Client Director
Company: ServiceNow
Location: Addison, TX
Posted Dec 03, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job role involves strategic leadership, executive relationship management, and leading virtual teams to develop tailored ServiceNow solutions for clients. The ideal candidate should have 7+ years in client management, 5+ years as a Client Director or Account Executive, and experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management. The role requires up to 50% travel and the ability to understand broad business IT needs. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.
Principal Platform Architect
Company: ServiceNow
Location: Montreal, Canada / Remote
Posted Dec 03, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Platform Architect. This role involves guiding customers in establishing a strong technical foundation on the ServiceNow Platform, driving business outcomes through best practices in instance strategy, technical governance, core data, integrations, and platform health. The ideal candidate should have extensive experience as an enterprise architect, preferably in management consulting or cloud software, with a proven track record in technology strategy, governance, data, and solution design. They must be able to translate business objectives into a customer roadmap, engage with customer enterprise architects, and drive technical governance processes. The role requires strong relationships with CIOs and business leaders, and up to 25% travel. ServiceNow is an Equal Employment Opportunity Employer.
Sr. Enterprise Account Executive
Company: ServiceNow
Location: Toronto, Canada
Posted Dec 03, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 10+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves travel up to 50% and requires understanding the company's IT plans. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
CSM Technology Consultant
Company: ServiceNow
Location: São Paulo, Brazil / Remote
Posted Dec 03, 2024
ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior CSM Technical Consultant. The role involves configuring the ServiceNow Platform, participating in customer workshops, designing and delivering solutions, providing oversight, advising on platform capabilities, maintaining certifications, and contributing to product development. The ideal candidate has 8+ years of professional services experience, ServiceNow certifications, and strong English skills. ServiceNow values inclusivity and diverse backgrounds.
Enterprise Account Exec
Company: ServiceNow
Location: Wellington, New Zealand
Posted Dec 03, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role, requiring 7+ years of software/solutions sales experience, ability to build C-suite relationships, and a focus on customer success. The company values inclusivity and diverse backgrounds.
Principal Product Security Engineer | Design
Company: ServiceNow
Location: Orlando, FL / Remote
Posted Dec 03, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Product Security Engineer. The role involves defining security strategies, working with engineering and design teams, conducting market research, and ensuring the company's products remain competitive. The ideal candidate should have extensive security and program management experience, strong communication skills, and familiarity with Agile frameworks and cloud platforms.
Financial Services Technical Lead
Company: ServiceNow
Location: Orlando, FL / Remote
Posted Dec 03, 2024
ServiceNow is seeking a Financial Services Technical Lead to serve as a primary technical point-of-contact for projects, ensuring quality of work and client satisfaction. The role involves architectural guidance, business acumen in financial services, and deep product expertise. The candidate should have at least 8 years of consultation and/or configuration experience, preferably with ServiceNow Customer and Industry Workflow Solutions. A strong understanding of the financial services industry, including system architecture, security, use cases, workflows, personas, industry standards, and compliance requirements is essential. The role also involves pre-sales support, product engagement, leadership, and practice development. Required ServiceNow certifications include Certified System Administrator, Certified Application Designer, Certified Implementation Specialist - Customer Service Management, Certified Implementation Specialist - Field Service Management, Financial Services - Banking and Wealth Management Suite, Financial Services - Insurance Suite, and Certified Technical Architect.
Senior Staff Outbound Product Manager - ITSM
Company: ServiceNow
Location: Staines, United Kingdom / Remote
Posted Dec 03, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Staff Outbound Product Manager for its Intelligent Automation (GenAI) PoD. The role involves shaping the product roadmap, empowering sales teams, and influencing product evolution. The ideal candidate should have 8+ years of experience in a software product company, preferably with an MBA or Master's degree. They must possess ITSM expertise, a deep understanding of AI, and strong communication skills. The role offers opportunities for continuous learning, impactful analytics, and relentless innovation.