Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Benefits Manager EMEA

Company: ServiceNow

Location: Dublin, Ireland

Posted Nov 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Benefits Manager to oversee Employee Health, Retirement, Risk, and Leave benefit programs across 10+ countries. The role involves managing new market setups, vendor onboarding, analyzing benefit data, driving process improvements, supporting M&A activities, and contributing to EMEA budget planning. The ideal candidate should have 5+ years of experience in managing benefit programs, solid knowledge of employee benefits policies, and experience in EMEA benefits management/administration. The role requires strong analytical skills, ability to navigate global environments, and experience working with brokers and vendors.

Sr Data Platform Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Nov 09, 2024

ServiceNow is seeking a highly motivated and experienced Sr Software Engineer in Platform Persistence. The role involves solving complex problems in data lifecycle management within the ServiceNow ecosystem, ensuring efficient data stewardship, and shaping the platform's data architecture. Key responsibilities include writing scalable code, collaborating with cross-functional teams, and championing data best practices. Qualifications include a degree in computer science, 6+ years of software development experience, proficiency in Java, and strong understanding of databases and cloud-based systems.

Senior Staff Product Security Engineer (SSDL)

Company: ServiceNow

Location: Madison, WI

Posted Nov 09, 2024

ServiceNow, a leading technology company serving over 7,700 customers including 85% of the Fortune 500, is seeking a Senior Staff Product Security Engineer. The role involves collaborating with developers on secure software solutions, threat modeling, and mentoring security champions. The ideal candidate should have 10+ years in software security, expertise in threat modeling methodologies, and knowledge of cloud-native technologies. ServiceNow values diversity and inclusivity, encouraging candidates from varied backgrounds to apply.

Staff Software Engineer-Platform Labs

Company: ServiceNow

Location: San Diego, CA

Posted Nov 09, 2024

ServiceNow, a leading company serving over 7,400 clients including 80% of Fortune 500, is seeking a Staff Engineer for Platform Labs. This role involves researching and learning new technologies, building high-quality, scalable code, and working with product owners to understand detailed requirements. The ideal candidate should have 8+ years of programming experience, knowledge of cloud-native technologies, and experience with JavaScript, UI frameworks, and relational databases. ServiceNow is committed to creating an inclusive environment and values diverse backgrounds.

Associate Customer Success Manager

Company: ServiceNow

Location: Tokyo, Japan

Posted Nov 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Success Manager (CSM) for a hybrid CSM + project lead role. The CSM will oversee a small group of strategic accounts, ensuring customers are technically healthy, using their licenses effectively, and obtaining maximum value from their ServiceNow investment. They will also develop executive relationships, manage renewals and pre-sales, and lead innovation projects. The ideal candidate should have 5+ years of related work experience, strong communication skills, and a commitment to continuous learning.

Staff Software Engineer, Platform Engineering Application Lifecycle

Company: ServiceNow

Location: San Francisco, CA

Posted Nov 09, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a Java expert with 6+ years of experience, passion for JavaScript, and knowledge of modern UI frameworks. The role involves building high-quality code, working with product owners, designing user-friendly software, and contributing to new product development. The company offers competitive compensation, benefits, and a flexible work environment.

Principal Technical Consultant, CSM

Company: ServiceNow

Location: Austin, TX / Remote

Posted Nov 09, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Business Architect with Salesforce Service Cloud expertise. The role involves designing and implementing innovative business solutions using ServiceNow, focusing on customer service management, automation, and process improvement. The ideal candidate should have strong problem-solving skills, stakeholder management abilities, and technical acumen. ServiceNow offers an inclusive work environment, equal opportunity, and accommodations for all qualified applicants.

Customer Success Manager

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Nov 09, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The Customer Success Manager role involves overseeing customer outcomes, ensuring technical health, promoting ServiceNow success stories, and acting as a customer advocate within the company. Qualifications include 3+ years of customer professional services experience, public sector industry experience, and ServiceNow accreditations. The role offers a base pay of $93,600-$139,200 plus benefits.

Senior Staff Machine Learning Engineer

Company: ServiceNow

Location: Santa Clara, CA

Posted Nov 09, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter work. The Advanced Technology Group (ATG) focuses on building AI and ML solutions to transform user experience and workflow efficiency. They seek a candidate with 12+ years of experience in Java or Python, expertise in AI/ML techniques, and a passion for creating scalable, user-friendly solutions. The role involves collaborating with a team to develop quality software, understanding detailed requirements, and delivering high-quality solutions to users. The position offers a competitive base pay, equity, and benefits package, with opportunities for growth and impact in a dynamic, innovative environment.

Senior Manager, Solution Consulting Architect

Company: ServiceNow

Location: Chicago, IL

Posted Nov 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Manager, Presales Solution Architects with a focus on Hyperscalers. The role involves leading a global team of technical experts, providing subject matter mentoring, and driving the 'Better together' approach for clients and Hyperscaler partners. The ideal candidate should have 5+ years of managing a technical team, 8+ years of experience in architecting and delivering complex solutions in the SaaS landscape, and deep knowledge of at least one Hyperscaler service model. The position offers a competitive compensation package and the opportunity to work with cutting-edge technology.

Staff Software Engineer

Company: ServiceNow

Location: Santa Clara, CA

Posted Nov 09, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, designing user-friendly software, contributing to new product development, and mentoring colleagues. Qualifications include 6+ years of Java experience, passion for JavaScript, knowledge of data structures and design patterns, and experience with modern UI frameworks. The role offers a competitive base pay, equity, variable compensation, and benefits. ServiceNow values inclusivity and diversity, offering accommodations for candidates with disabilities and adhering to export control regulations.

Senior Solution Consultant - German speaking

Company: ServiceNow

Location: Frankfurt, Germany

Posted Nov 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves developing, positioning, and delivering product-specific solutions, leading discovery workshops, and providing product demonstrations. The consultant will also guide strategic programs, share best practices, and support marketing events. Qualifications include proficiency with the ServiceNow platform, collaboration skills, territory management, and willingness to travel.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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