Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Senior Product Marketing Manager, Customer Workflows

Company: ServiceNow

Location: Chicago, IL

Posted Nov 08, 2024

ServiceNow is seeking a Senior Product Marketing Manager for Customer Workflows. The role involves driving key elements of the Customer Workflows marketing strategy, including developing persona-based solution messaging and AI messaging, creating sales and marketing content, managing event strategy, and more. The ideal candidate should have 12+ years in B2B Enterprise Marketing or equivalent, 5+ years in Product Marketing, and strong persona-based messaging and storytelling experience. They should also possess excellent written and oral communication skills, and be comfortable with social media and community participation. Up to 10% travel may be required.

Senior Content Designer

Company: ServiceNow

Location: Other US Location

Posted Nov 08, 2024

ServiceNow is a global market leader in innovative AI-enhanced technology, with a mission to make the world work better for everyone. The company is looking for a UX writer to join their Product Design team, responsible for creating product experiences that users love.

Mgr, Customer Success Mgmt

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Nov 08, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Success Team Manager. This role involves leading a team of Customer Success Managers to ensure product adoption, customer satisfaction, retention, and growth. The manager will oversee day-to-day operations, set strategic goals, and implement best practices. They will also track KPIs, provide feedback, and refine customer success processes. The ideal candidate has 5+ years of leadership experience in Customer Success, strong understanding of metrics and strategies, excellent communication skills, and an analytical mindset. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Principal Telecom Technology Consultant

Company: ServiceNow

Location: Mexico City, Mexico

Posted Nov 08, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior Technical Consultant. The role involves configuring the ServiceNow Platform, participating in workshops with customers, designing and delivering solutions, providing oversight and testing, advising on platform capabilities, and maintaining certifications. The ideal candidate has 8+ years of professional services experience, industry domain expertise, and ServiceNow certifications. ServiceNow values inclusivity and diversity, offering equal opportunity employment and accommodations for candidates with disabilities. The company is committed to creating an accessible and inclusive experience for all.

Senior Territory Partner Seller

Company: ServiceNow

Location: Other US Location

Posted Nov 08, 2024

The job description is for a dynamic leader to manage ServiceNow relationships with partners in the Enterprise South business. The ideal candidate will have significant experience operating at the senior executive level, excellent business acumen, and the ability to build and articulate joint business value.

Staff Software Engineer - DevOps

Company: ServiceNow

Location: San Diego, CA

Posted Nov 08, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Staff DevOps Engineer with extensive experience in DevOps, Configuration Management, and web/network infrastructure. The ideal candidate will collaborate with various teams to deliver high-performing, scalable systems, and automate processes. They should have strong Linux skills, experience with large-scale web applications, and a solid understanding of job control and shell scripting. The role involves driving architectural discussions, participating in compliance audits, and ensuring continuous improvement in quality assurance processes.

Sales Development Representative- Inbound

Company: ServiceNow

Location: São Paulo, Brazil

Posted Nov 08, 2024

ServiceNow is seeking a Sales Development Representative- Inbound to join their Global Sales Development team. The role involves qualifying leads, profiling prospects, and collaborating with other sales teams to identify opportunities. The ideal candidate should be fluent in English, Portuguese, and Spanish, have a customer-focused mindset, and understand cloud computing and SaaS offerings. ServiceNow values diversity and inclusivity, encouraging candidates from varied backgrounds to apply.

Staff Systems Engineer

Company: ServiceNow

Location: Other US Location

Posted Nov 08, 2024

ServiceNow is a global market leader in innovative AI-enhanced technology, offering a cloud-based platform to empower organizations to work smarter, faster, and better. The company is looking for a DevOps engineer to develop internal tools, manage mission-critical services, and collaborate with a team to adopt an 'everything as code' approach.

Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Nov 08, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, designing user-friendly software, and enhancing existing product suite. Qualifications include 2+ years of Java experience, passion for JavaScript, knowledge of modern UI frameworks, and analytical design skills. ServiceNow values inclusivity and diversity, encouraging candidates from all backgrounds to apply.

Advisory Solution Consultant - German speaking

Company: ServiceNow

Location: Other US Location

Posted Nov 08, 2024

The job description is for a Solution Consultant at ServiceNow, responsible for supporting employee experience, customer workflow, and ITX solution sales. The role requires technical expertise, sales skills, and collaboration with product management and sales teams.

Director of Sales, Central Canada, Public Sector and Enterprise

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Nov 08, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to drive new business sales growth in Central Canada. The role involves building a team, developing sales strategies, managing territories, and fostering relationships with various departments and the partner community. The ideal candidate should have extensive experience in selling SaaS solutions to public sector and enterprise clients, strong recruitment and coaching skills, and a proven track record in new business sales. The company values inclusivity and diversity, and offers an accessible and inclusive application process.

Senior Mid-Market Account Executive

Company: ServiceNow

Location: Staines, United Kingdom

Posted Nov 08, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Mid Market Account Executive. The role involves strategically prospecting new accounts, expanding usage within existing customer base, and ensuring customers continue to benefit from the NOW Platform. The candidate should have a proven track record in new business pipeline generation, ideally over the telephone within an enterprise capacity. They will collaborate with various teams to exceed quota and build future sales talent. The role requires meeting sales objectives, managing opportunities, understanding business drivers, and following the Value Selling sales process.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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