Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Retail Sr Enterprise Account Exec

Company: ServiceNow

Location: São Paulo, Brazil

Posted Nov 01, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role focused on producing new business revenue from a SaaS license model. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. Qualifications include years of sales experience, establishing trusted relationships, producing new business, achieving sales targets, understanding the 'bigger picture', promoting customer success, and willingness to travel up to 50%. ServiceNow is an equal opportunity employer.

Advisory Solution Consultant - Finnish speaking

Company: ServiceNow

Location: Helsinki, Finland

Posted Nov 01, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting solution sales, leading discovery workshops, providing product demonstrations, and collaborating with product management. The company values inclusivity and offers an accessible, flexible work environment. Qualifications include proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary.

Digital Product Manager, Servicenow.com Key Pages

Company: ServiceNow

Location: Weston, MA / Remote

Posted Nov 01, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned product development professional with 5+ years of experience, preferably in ServiceNow. The role involves leading a development team, delivering new functionality every 4 weeks, collaborating with UX/UI designers, solving complex technical challenges, and working in a highly agile environment. The company values inclusivity, diversity, and offers an accessible and inclusive application process. It's an equal opportunity employer with positions potentially requiring export control approval.

Staff Software Engineer

Company: ServiceNow

Location: Ramat Gan, Israel

Posted Nov 01, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned C++ developer with deep networking knowledge. The role involves working on the next generation of ADC, VPN, and Firewalls, building new applications, and contributing to product design and enhancement. The ideal candidate will have 6+ years of C++ experience, knowledge in Nginx, HAproxy, and Linux networking stack, and experience in network modelling and programming. The company values inclusivity and diverse backgrounds, offering an equal opportunity employment. The role is remote-friendly, with work personas based on the nature of work.

Sr Software Engineer_Fullstack

Company: ServiceNow

Location: Hyderabad, India

Posted Nov 01, 2024

ServiceNow, a leading company serving 85% of the Fortune 500, is expanding its Playbook product. This role involves building high-quality, scalable code, working with product owners, and contributing to new product features. The ideal candidate has 6+ years of Java experience, passion for JavaScript, and familiarity with modern UI frameworks. ServiceNow values inclusivity and skills over traditional paths.

Data Informatics Analyst - Cloud Analytics

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Nov 01, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced analyst for the Cloud Capacity Analytics team. The role involves capacity demand and supply planning, forecasting, and cost measurement for global infrastructure and cloud operations. The ideal candidate should have expertise in analytics, statistics, and financial analysis, with understanding of public and private cloud infrastructure and cost management tools. Key responsibilities include defining KPIs, conducting usage and cost analysis, generating cost reports, and providing optimization recommendations. Qualifications include 2+ years of analytical experience, a degree in finance, business, or related field, and proficiency in SQL, Python, R, and analytics tools like Tableau or Power BI.

Principal Enterprise Architect - Microservices (Azure)

Company: ServiceNow

Location: Santa Clara, CA

Posted Nov 01, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The Digital Customer Experience (DCX) team, part of the Digital Technology organization, is seeking a Cloud Architecture leader. The role involves developing transformative design architecture, aligning DCX strategy with company priorities, and leading a global team of high-performing Enterprise Architects. Qualifications include 12+ years of industry experience, expert knowledge in microservices solutions, and strong technical expertise across applications, data, infrastructure, and integrations. ServiceNow Certified Master Architect or Certified Technical Architect is preferred. The company offers competitive compensation, benefits, and a flexible work environment.

Software Engineer

Company: ServiceNow

Location: Santa Clara, CA

Posted Nov 01, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, designing software for customer customization, and enhancing existing product suites. Qualifications include 0-2 years of Java experience, passion for JavaScript, knowledge of modern UI frameworks, and analytical design skills. The role offers a base pay of $121,600 - $188,400, plus benefits and equity. ServiceNow values inclusivity and diversity, encouraging candidates from all backgrounds to apply.

Technical Support Engineer, Performance

Company: ServiceNow

Location: Santa Clara, CA

Posted Nov 01, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Performance Support Engineer. The role involves managing and resolving complex performance issues, mentoring junior team members, and working with high-value customer administrators and developers. The ideal candidate will have strong technical skills, experience with relational databases, Java, and scripting languages, and excellent communication skills. The position is customer-facing and requires working outside of normal business hours. ServiceNow offers competitive compensation, benefits, and a flexible work environment.

Associate, Corporate Business Development

Company: ServiceNow

Location: Santa Clara, CA

Posted Nov 01, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Associate for its Corporate Business Development team. The role involves supporting the acquisition, partnership, and investment lifecycle, including early evaluation, diligence, execution, and monitoring. The successful candidate will build financial models, perform market research, engage with external participants, and create key deliverables. Preferred candidates have 1-3 years of experience in investment banking, growth equity, private equity, or corporate development roles, preferably in enterprise software or technology sectors. The role offers a base pay of $85,500 - $132,500, plus equity, variable/incentive compensation, and benefits.

Contact Center Agent

Company: ServiceNow

Location: Sydney, Australia

Posted Nov 01, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a motivated Contact Center Agent in Sydney. The role involves providing best-in-class support for the ServiceNow platform, answering customer inquiries, creating cases, and training customers. The company offers a collaborative, inclusive work environment with flexible work arrangements, competitive compensation, and opportunities for career growth. ServiceNow is an equal opportunity employer, valuing inclusivity and diverse backgrounds.

Technical Accelerator Consultant - Impact - IC3-IC5

Company: ServiceNow

Location: Orlando, FL

Posted Nov 01, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Consultant for its Impact product. The role involves personalizing customers' digital transformation journey on the Now Platform, delivering technical accelerators, and acting as a ServiceNow subject matter expert. The ideal candidate should have proven experience in ServiceNow development, knowledge of technical components, and experience with AI/ML technologies. The role requires excellent communication skills, customer-centric attitude, and commitment to continuous improvement and customer success.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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