Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Global Integrated Marketing Program Sr Manager

Company: ServiceNow

Location: San Diego, CA

Posted Oct 31, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Integrated Program Manager for its Global Marketing team. The role involves orchestrating and operating key global programs and campaigns, leading cross-functional efforts to build integrated marketing plans, and managing project plans, agencies, internal processes, communications, and budget. The ideal candidate should have strong project management skills, marketing program management experience, and the ability to lead by influence across various teams. The role requires a Bachelor's degree and 12+ years of marketing experience, with preference for enterprise software industry experience. ServiceNow offers a competitive base pay, equity, variable/incentive compensation, and benefits.

Customer Support Representative

Company: ServiceNow

Location: San Diego, CA

Posted Oct 31, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a technical individual for a Customer HUB role, responsible for logging calls, providing initial technical support, and training users on the ServiceNow platform. The role requires effective communication, problem-solving skills, and teamwork. ServiceNow values inclusivity and offers competitive compensation, benefits, and flexible work arrangements.

Partner Technology Strategist - Joint Go To Market, Global Alliances

Company: ServiceNow

Location: Staines, United Kingdom

Posted Oct 31, 2024

ServiceNow is seeking a Partner Technology Strategist to support Global Alliance Partners. The role involves providing technology strategy, solution development, and communication of the latest ServiceNow solutions. The strategist will lead architecture and design engagements, evangelize ServiceNow's Global Solution Framework, and expand into enterprise-level frameworks. They will also demonstrate products, stay current on product developments, and forge trusted advisor relationships at top partner levels. Qualifications include 7+ years of pre-sales solution consulting experience, an undergraduate degree, and working knowledge of modern web technologies and cloud computing.

Principal Technical Program Manager

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 31, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Program Manager for its STEP org. The role involves managing high visibility complex programs, driving prioritization, project plans, and deliverables, and coordinating with cross-functional teams. The ideal candidate should have extensive experience in large-scale global change initiatives, strong agile leadership skills, and the ability to travel worldwide. The position offers a competitive base pay, equity, and benefits package.

Staff Software Engineer

Company: ServiceNow

Location: Ramat Gan, Israel

Posted Oct 31, 2024

ServiceNow is seeking a skilled System Architect with 8+ years of Java experience to offer architectural guidance, develop system architectures, mentor engineers, and contribute to new product designs. The company values inclusivity and welcomes candidates from diverse backgrounds.

Manager, Technical Support Management

Company: ServiceNow

Location: Sydney, Australia

Posted Oct 31, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned technical support professional with a minimum of six years of experience. The role involves managing and exceeding support KPIs, leading a technical team, and driving daily incident management success. The company culture emphasizes teamwork, collaboration, and customer focus, offering flexible work arrangements and competitive compensation. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Mgr, Software Engrg Mgmt

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 31, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves managing product development activities, working with various teams to create high-quality solutions, and leading a best-of-class engineering team. Qualifications include 6+ years of relevant tech experience, proficiency in open source tools and agile environments, and fluency in one or more programming languages. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Enterprise Account Exec

Company: ServiceNow

Location: Indianapolis, IN / Remote

Posted Oct 31, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 10+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves travel up to 50% and requires understanding the company's IT plans. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 31, 2024

ServiceNow, a global market leader founded in 2004, is seeking a Java developer with 6+ years of experience. The role involves building high-quality, scalable code, working with product owners, and contributing to new product development. The company values inclusivity and offers an equal opportunity employment. The position requires a passion for JavaScript, experience with modern UI frameworks, and sound knowledge of containers and Unix.

Senior Technical Support Engineer

Company: ServiceNow

Location: Orlando, FL

Posted Oct 31, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Support Engineer with 4+ years of customer-facing technical support experience. The role involves resolving technical cases, providing excellent customer support, and collaborating with various teams to ensure timely and effective case resolution. The engineer will also contribute to process and product improvements by providing input based on their unique perspective when working on technical issues for customers.

Director, Sales - ITAM/SPM

Company: ServiceNow

Location: Weston, MA / Remote

Posted Oct 31, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to build a team and drive new business sales growth in a region. The role involves developing sales strategies, managing territories, recruiting and coaching team members, and achieving annual sales goals. The ideal candidate should have extensive new business sales success, strong team management skills, strategic thinking, and the ability to build long-term relationships.

Staff Software Engineer

Company: ServiceNow

Location: Ramat Gan, Israel

Posted Oct 31, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves building high-quality, scalable code, working with product owners, designing user-friendly software, contributing to new product development, and mentoring colleagues. Qualifications include 6+ years of Java experience, passion for JavaScript, understanding of data structures and design patterns, and experience with modern UI frameworks. ServiceNow values inclusivity and diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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