Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Product Manager

Company: ServiceNow

Location: Dublin, Ireland

Posted Oct 30, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Product Manager to prioritize features, manage dependencies, and deliver accessible, multilingual features. The role involves evaluating customer needs, market trends, and internal feedback to prioritize accessible features. The ideal candidate should have relevant work experience in usability and multilingual product development, familiarity with localization and accessibility tools, and knowledge of accessibility standards. They should also have strong collaboration skills, data analysis abilities, and a proven track record in managing complex projects.

Enterprise Account Executive, Public Sector

Company: ServiceNow

Location: Riyadh, Saudi Arabia

Posted Oct 30, 2024

ServiceNow is a company that empowers its employees to make a significant impact, fostering an inclusive environment where diverse backgrounds are valued. The company is committed to creating an inclusive culture and encourages applicants from non-traditional paths. The role involves producing new business sales revenue from a SaaS license model, developing relationships with C-suite personas, and overseeing client relationship mapping. The ideal candidate should have extensive sales experience, the ability to establish trusted relationships, and a solid understanding of the Public Sector industry.

Field CTO

Company: ServiceNow

Location: Miami, FL / Remote

Posted Oct 30, 2024

ServiceNow is seeking Enterprise Architects to join their pre-sales organization. The role involves engaging with customer executives, leading architecture and design engagements, and providing thought leadership. The ideal candidate should have a passion for building business relationships, experience in influencing senior technology leaders, and expertise in designing advanced architectures. ServiceNow is an Equal Employment Opportunity Employer.

Senior Reliability Engineer

Company: ServiceNow

Location: Staines, United Kingdom

Posted Oct 30, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. They are seeking a Performance Support Engineer to manage complex technical issues, mentor junior team members, and work closely with high-value customers. The role requires strong technical and interpersonal skills, including expertise in relational databases, Java, scripting languages, Unix/Linux, and web application stack components.

Staff Machine Learning Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Oct 30, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Staff Machine Learning Engineer to join their global team. The role involves building AI/ML solutions, collaborating with developers and product managers, mentoring staff, and driving alignment between AI solutions and business goals. The ideal candidate should have a degree in Computer Science, Data Science, Engineering, or a related field, and 7+ years of experience in enterprise architecture, data architecture, or AI/ML architecture roles. Proficiency in JavaScript, Python, OOP, design patterns, and efficient algorithms is required. ServiceNow offers a competitive base pay, equity, variable/incentive compensation, and benefits.

Senior Technical Support Engineer

Company: ServiceNow

Location: Sydney, Australia

Posted Oct 30, 2024

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company is seeking a Support Engineer to resolve technical cases for customers, requiring 5+ years of customer-facing technical support experience, Java/JavaScript knowledge, and strong communication skills. ServiceNow values inclusivity, work-life balance, and offers competitive compensation with flexible work arrangements.

Senior Solution Consultant, Partners

Company: ServiceNow

Location: Brussels, Belgium

Posted Oct 30, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Solution Consultant. The role involves providing pre-sales support, technical product advice, and evangelizing ServiceNow to partners. The ideal candidate should have 6+ years of pre-sales solution consulting experience, a strong understanding of cloud-based platforms, and excellent communication skills. The position requires approximately 25% travel and offers an opportunity to work with a dynamic team, driving innovation and customer success.

Sr Enterprise Account Exec (Telco & Media)

Company: ServiceNow

Location: Staines, United Kingdom

Posted Oct 30, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 10+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves travel up to 50% and requires understanding the company's IT plans. ServiceNow values inclusivity and diverse backgrounds.

Financial Services Technical Lead

Company: ServiceNow

Location: Austin, TX / Remote

Posted Oct 30, 2024

ServiceNow is seeking a Financial Services Technical Lead with extensive experience in implementing complex technologies, particularly ServiceNow Customer and Industry Workflow Solutions. The role involves project delivery, pre-sales support, product engagement, and leadership development. The ideal candidate should have a strong understanding of the financial services industry, enterprise architecture, and technical roadmaps. They must also possess excellent communication skills and a passion for continuous learning. Required ServiceNow certifications include Certified System Administrator, Certified Application Designer, Certified Implementation Specialist - Customer Service Management, Certified Implementation Specialist - Field Service Management, Financial Services - Banking and Wealth Management Suite, Financial Services - Insurance Suite, and Certified Technical Architect.

Principal Data/AI Enterprise Architect

Company: ServiceNow

Location: Addison, TX

Posted Oct 30, 2024

ServiceNow, a leading technology company, is seeking a Principal Data & AI Enterprise Architect. This senior leadership role involves defining, designing, and driving the data and AI architecture across the enterprise. The ideal candidate will have extensive experience in enterprise architecture, data architecture, or AI/ML architecture roles, and a strong technical knowledge of AI, machine learning algorithms, and data science techniques. They will be responsible for developing and leading the enterprise-wide data and AI architecture strategy, ensuring alignment with business objectives, and driving the adoption of emerging technologies. The role requires collaboration with cross-functional teams to integrate AI-driven solutions that enhance decision-making, operational efficiency, and customer experience.

Senior Solution Sales Executive - Customer & Industry Workflows

Company: ServiceNow

Location: Staines, United Kingdom

Posted Oct 30, 2024

ServiceNow is seeking a Senior Solution Sales Executive for Customer Workflows, targeting accounts in the UKI Healthcare and Higher Education sectors. The role involves achieving sales quotas, developing a sales strategy, conducting executive discussions, and collaborating with cross-functional teams. Qualifications include a proven track record in software sales, experience with CRM technologies, and strong communication skills in German and English.

Head of Disputes Go To Market - Global Banking Industry

Company: ServiceNow

Location: Atlanta, GA

Posted Oct 30, 2024

ServiceNow is seeking a Head of Disputes Go to Market (GTM) with extensive experience in the disputes and payments space. The role involves working closely with customer-centric industry transformation sales teams and core functions to identify and localize ServiceNow Disputes and related solutions for the Financial Services market. The ideal candidate will serve as the main point of contact for related pursuits within the global market, connecting with senior and C-suite stakeholders. They will be responsible for customer focused pipeline development, sales oriented pipeline progression, partner development and execution, analyzing and reporting on the business, and industry strategy and team leadership development. The role requires a high-energy, relationship building, and empathetic partner with exceptional communication skills and the ability to travel 50-75% of the time.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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