Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Principal Consultant, Customer & Industry Workflow
Company: ServiceNow
Location: Austin, TX / Remote
Posted Oct 09, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a CIWF Principal Consultant to implement Customer and Industry Workflow solutions. The role involves understanding customer needs, developing enterprise architectures, and collaborating with product teams. The ideal candidate should have extensive consultation and configuration experience, particularly with ServiceNow, and a strong understanding of industry-specific systems architecture and compliance requirements. Certifications are required within the first year.
Manager, Support Account Services Management
Company: ServiceNow
Location: Singapore
Posted Oct 09, 2024
ServiceNow is seeking a leader for the Support Account Management Team. The role involves developing strategies, coaching team members, and delivering exceptional customer support. The ideal candidate should have management experience in high-tech environments, excellent communication skills, and a proven track record in mentoring employees. They should also be comfortable dealing with all levels of management and have experience in sales operations, contractual negotiations, and customer support.
Senior Manager, Executive Communications for Global Solutions and Digital GTM
Company: ServiceNow
Location: Chicago, IL
Posted Oct 09, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic communications professional to join their growing global team. The ideal candidate will have a strong passion for storytelling, crafting compelling narratives, and building trust, loyalty, and advocacy for the company. The role involves creating executive visibility programs, delivering work products, managing events, and developing employee experience programs. The candidate should have 8+ years of corporate communications experience, exceptional messaging skills, and experience in technology. The position offers a competitive base pay, equity, variable/incentive compensation, and benefits.
Success Architect
Company: ServiceNow
Location: Tokyo, Japan
Posted Oct 09, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes Principal Success Architect. The role involves developing C-level executive relationships, improving customer outcomes, and accelerating platform adoption. The ideal candidate should have 12+ years of experience in professional services, preferably in a management consulting role at a top-tier firm. They should have expertise in digital transformation, IT, HR, and GBS transformation, and experience in expanding offerings with clients. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Sr Outbound Product Manager
Company: ServiceNow
Location: Santa Clara, CA
Posted Oct 09, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking an Outbound Product Manager for Platform Solutions. This role involves heavy interaction with customers and executives, focusing on the success of customers adopting accessibility and theming products. Key responsibilities include delivering technical enablement content, influencing C-level executives, collaborating with cross-functional teams, and evangelizing the value of the technology. The ideal candidate has 3-7 years of experience in product management, product marketing, or related fields, with a proven track record in constructing compelling content and innovative product experience ideas. Familiarity with WCAG and other accessibility standards is preferred. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.
Digital Acquisition Strategist
Company: ServiceNow
Location: Weston, MA
Posted Oct 09, 2024
ServiceNow is seeking a Digital Acquisition Strategist with extensive experience in media planning, relationship management, and running complex programs. The ideal candidate will partner with internal teams to understand their digital needs, develop media strategies, and manage campaigns. They should have expertise in programmatic media planning, familiarity with ad tech and BI tools, and strong interpersonal skills. ServiceNow is an Equal Employment Opportunity Employer, offering a flexible work environment and competitive benefits.
Support Account Mgr
Company: ServiceNow
Location: Gurgaon, India
Posted Oct 09, 2024
ServiceNow is seeking experienced professionals to join their Support Account Management (SAM) Services team. The role involves delivering proactive and reactive services, acting as a central point of contact for support-related activities, and driving cross-functional teams to resolve customer issues. The company offers a competitive salary, flexible working culture, and a range of benefits including well-being days, parental leave programs, and a learning experience platform. Qualifications include 8-12 years of experience, excellent communication skills, understanding of ITSM, and comfort working with tight schedules in a global environment.
Senior Platform Architect
Company: ServiceNow
Location: Staines, United Kingdom
Posted Oct 09, 2024
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes Senior Platform Architect. This role involves helping customers establish a technical foundation in the ServiceNow Platform, designing solutions for long-term success, and guiding engagement teams. The ideal candidate should have 8+ years of professional services experience, management consulting experience, and ServiceNow certifications. The role requires travel and the ability to work in the UK. ServiceNow is an equal opportunity employer committed to creating an accessible and inclusive experience for all candidates.
Sr Staff Software Engineer
Company: ServiceNow
Location: San Diego, CA
Posted Oct 09, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes. They are seeking a software engineer with 10+ years of Java experience, passion for JavaScript, and expertise in data structures, algorithms, and relational databases. The role involves building high-quality code, working with product owners, and contributing to new product development. The company offers competitive compensation, benefits, and a flexible work environment.
Enterprise Account Executive - Retail/Hunter
Company: ServiceNow
Location: Tokyo, Japan
Posted Oct 09, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves producing new business sales revenue, developing relationships with C-suite personas, and overseeing client relationship mapping. The ideal candidate has 7+ years of sales experience, ability to establish trusted relationships, and understand the 'bigger picture' of IT. ServiceNow values inclusivity and diverse backgrounds.
Enterprise Account Executive - Healthcare
Company: ServiceNow
Location: Munich, Germany
Posted Oct 09, 2024
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a pipeline role for a new business sales revenue producer with 7+ years of sales experience in software or solutions sales, preferably with healthcare experience. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
GenAI Business Development Manager - North EMEA (Benelux & Nordics)
Company: ServiceNow
Location: Amsterdam, Netherlands
Posted Oct 09, 2024
ServiceNow is seeking a Business Development Manager for Generative AI in EMEA North (Benelux and Nordics). The role involves developing and executing growth strategies, collaborating with Major Area leadership, and partnering with the Partner and Channel organization. The ideal candidate should have strong proficiency in Gen AI sales, deep Gen AI and Automation solution experience, and a proven track record in business development and strategic planning. The role requires 50% travel and a winning, can-do attitude.