Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Staff Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 09, 2024

ServiceNow is a company that values innovation, inclusivity, and growth. They offer opportunities for software engineers with extensive experience in Java, Javascript, or similar OO languages. The role involves building high-quality, scalable code, working with product owners, and contributing to new product development. ServiceNow is committed to creating an inclusive environment and values skills and experience over traditional paths.

Senior Support Account Manager

Company: ServiceNow

Location: Tokyo, Japan

Posted Oct 09, 2024

ServiceNow is a company that values its employees and customers, offering a supportive work environment, competitive salary, and resources for well-being. The Support Account Management (SAM) Services team is seeking highly motivated individuals to deliver world-class customer satisfaction. The role involves proactive and reactive services, cross-functional team collaboration, and driving continual improvement for customers. Qualifications include excellent communication skills, experience with technical support teams, understanding of ITSM, and ability to work in a fast-paced environment.

Sr Enterprise Account Exec - Ohio State and Local Gov

Company: ServiceNow

Location: Columbus, OH / Remote

Posted Oct 08, 2024

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves producing new business sales revenue, developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The ideal candidate has 10+ years of sales experience, experience in establishing trusted relationships, and the ability to understand the bigger picture and promote a customer success focus.

Staff Product Designer

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a design professional with 7+ years of experience for a role in their Product Design team. The ideal candidate will lead complex initiatives, deliver world-class experiences, and collaborate closely with engineering and product management. The company values diversity and inclusivity, and offers an equal opportunity employment environment. The role involves participating in the complete product development lifecycle and sharing knowledge across the company.

People Technology Product Leader

Company: ServiceNow

Location: Santa Clara, CA

Posted Oct 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a People Technology Product Leader for its Global Business Services Experience Organization. The role involves driving strategic initiatives, leading global teams, and fostering a project-to-product mindset. The ideal candidate should have extensive experience in technical global technology people leadership, product management, and strategy. They should also possess excellent C-Suite level communication and stakeholder management abilities. The position offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Enterprise Account Executive - Poland

Company: ServiceNow

Location: Warsaw, Poland

Posted Oct 09, 2024

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to connect people, systems, and processes for smarter, faster, and better ways to work. They are seeking a sales professional to produce new business revenue from a SaaS license model. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. Qualifications include proficiency in Polish and English, residency in Poland, Warsaw, 7+ years of sales experience, and the ability to understand and promote a customer success focus.

Advisory Solution Consultant

Company: ServiceNow

Location: Munich, Germany

Posted Oct 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves developing, positioning, and providing product-specific solutions during sales cycles, leading discovery workshops, and providing technical support. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary. ServiceNow values inclusivity and offers equal opportunity employment.

Sr Mgr, Data Informatics Mgmt (MDM)

Company: ServiceNow

Location: Hyderabad, India

Posted Oct 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned professional with 15+ years of experience in managing and delivering business or IT projects. The role involves partnering with HQ IT MDM and the BI team, collaborating with architects and transformation teams, and ensuring high-quality data, analytics delivery, and customer engagement. The ideal candidate should possess a Bachelor's degree in Computer Science or a related field, have experience in the full lifecycle of Data, Analytics, and MDM solutions, and demonstrate strong people management skills.

Senior Principal Inbound Product Manager - Gen AI Analytics

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Oct 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a software product management leader with 12+ years of experience. The role involves leading product strategy, communicating priorities, and driving solution development. The company offers competitive compensation, benefits, and a flexible work environment. ServiceNow is an equal opportunity employer committed to diversity and inclusivity.

Senior Staff Software Engineer - Backend (Persistence)

Company: ServiceNow

Location: San Diego, CA

Posted Oct 09, 2024

ServiceNow is seeking a Senior Staff Data Platform Software Engineer to join the Data Scale team in the Platform Persistence group. The role involves managing explosive data growth, ensuring system availability and responsiveness, and experimenting with new technologies for scaling. The ideal candidate should have 12+ years of software development experience, expert level with core Java development, and experience with relational databases. The position offers a competitive compensation package and benefits, including health plans, 401(k) with company match, and flexible time away programs.

Supportability and Release Readiness Manager

Company: ServiceNow

Location: Orlando, FL

Posted Oct 09, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Supportability and Release Readiness Manager. The role involves preparing support teams for new features, products, and depreciation of existing features. The manager will work with engineering and product operations teams, ensuring the Global Technical Support Team is ready for new releases. They will also strive for continuous improvement in key support metrics and represent Global Technical Support in the development and release process of new family versions.

Senior Support Account Manager (Service Delivery)

Company: ServiceNow

Location: Amsterdam, Netherlands

Posted Oct 09, 2024

ServiceNow is a company that values its employees and customers, offering a supportive work environment, competitive salary, and resources for well-being. The Support Account Management (SAM) role involves delivering world-class customer satisfaction, proactive service management, and cross-functional team collaboration. The ideal candidate should have excellent communication skills, ITSM experience, and a growth mindset.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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