Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Principal Solution Architect

Company: ServiceNow

Location: Bangalore, India

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Architect, Platform. This role involves providing architectural guidance, business acumen, and deep product expertise to customers and partners. The ideal candidate should have extensive experience in implementing complex technologies, advisory consultation, and ServiceNow Workflow solutions. They will be responsible for supporting sales cycles, engaging with customers and partners, and advocating for customer needs within ServiceNow. The role requires strong communication skills, the ability to influence senior leaders, and a customer-centric mentality. Up to 50% travel is required, driven by customer needs and internal meetings.

Manager, Software Engineering

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 24, 2025

Principal Product Manager | Security

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 24, 2025

Sr. Manager Demand Management

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 24, 2025

Hardware Standards Engineer

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Jan 24, 2025

Customer Success Architect

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a transformation-maker for its Customer Success Team. The role involves delivering consultancy and services to F500 companies, acting as a trusted advisor in various areas like Vision & Strategy, Roadmap Development, and Implementation Strategy. The ideal candidate should have a passion for working with customers, fluent in C-level German and English, and have 8+ years of experience in professional services, particularly in technology-enabled transformations. The objective is to ensure customer success and high satisfaction through digital transformation.

Inbound Product Manager

Company: ServiceNow

Location: Ramat Gan, Israel

Posted Jan 24, 2025

Support Account Manager

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 24, 2025

ServiceNow, founded in San Diego in 2004 by visionary engineer Fred Luddy, is a global market leader in AI-enhanced technology, serving over 8,100 clients including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes to improve work methods. ServiceNow values employee well-being, offering competitive salaries, flexible work culture, and comprehensive benefits. The Support Account Management (SAM) role involves delivering world-class customer satisfaction, proactive service management, and cross-functional team coordination. Key responsibilities include leading discussions, utilizing industry tools for issue resolution, aligning ServiceNow applications with customer needs, and managing SLAs.

Hardware Standards Engineer

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Hardware Standards Engineer. The role involves developing hardware standards for datacenters worldwide, maintaining documentation, and working with suppliers and cloud service providers. The ideal candidate should have 2+ years of experience in enterprise server/storage solutions, power design, or network cabling, along with a Bachelor's degree in a related field. Excellent communication and problem-solving skills are required. The company values inclusivity and diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

Other Companies Hiring