Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Advisory Solution Consultant

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Manager, Customer Service

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned technical support professional with 6+ years of experience. The role involves managing KPIs, leading a team, overseeing change management, and ensuring top-notch customer support. The ideal candidate should have proficiency in Portuguese, English, and Spanish, and a proven track record in delivering on support metrics. They must possess strong leadership, communication, and problem-solving skills, and a customer-first mindset.

Enterprise Sales Director, Consumer Services

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Manager, Technical Support Management

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Jan 24, 2025

Director, State and Local Government Sales - US Northeast Region

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to build a team and drive new business sales growth in a region. The role involves creating and executing a sales strategy, recruiting and coaching team members, managing forecasts and pipelines, and engaging with C-level executives. The ideal candidate has extensive sales experience, strong strategic thinking, and the ability to build long-term relationships. ServiceNow offers competitive compensation, benefits, and a flexible work environment.

Sr Solution Consultant-State and Local

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. Compensation includes a base pay of $133,000 - $206,800 plus equity, variable/incentive compensation, and benefits.

Sr Inbound Product Manager

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 24, 2025

ServiceNow, a global market leader founded in 2004, is seeking a product strategist to lead growth towards $10B+ revenue. The role involves communicating product priorities, leading projects, integrating research into product requirements, and developing multi-mode communications. Qualifications include strong product management skills, customer-centric solutions, curiosity about AI, and ability to articulate product vision. The company values inclusivity and diversity, offering flexible work arrangements.

AVP, Retail Sales

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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