Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Director, AMS Strategic Engagements (Large Deal Pursuits)

Company: ServiceNow

Location: Seattle, WA / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director - AMS Strategic Engagements (Large Deal Pursuits) to drive revenue growth and profitability through larger, strategic transactions. The role involves driving end-to-end deal strategy, leading complex negotiations, and collaborating with regional sales organizations. The ideal candidate should have 9+ years in the software industry, 5+ years in consultative direct sales into Enterprise accounts, and experience in large deal or corporate strategy. The role offers a competitive compensation package and opportunities for continuous improvement and growth.

Database Reliability Engineer - Postgres / MySQL

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Jan 24, 2025

ServiceNow is seeking a Database Engineer to join their Database SWAT team. The ideal candidate should have 4+ years of performance engineering/database experience with PostgreSQL, MySQL, or MariaDB, and hands-on experience with SaaS, PaaS, or Cloud Infrastructure products. The role involves developing automation tools, becoming an SME in production triage, and learning how to identify and solve performance issues. ServiceNow values inclusivity and encourages candidates from diverse backgrounds to apply.

Solution Sales Executive

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Operations Director, Digital Marketing for DASO (Digital Acquisition Strategy & Ops)

Company: ServiceNow

Location: Weston, MA / Remote

Posted Jan 24, 2025

ServiceNow is seeking an experienced Operations Director for Digital Marketing. The role involves strategic partnership, operational excellence, cross-functional collaboration, performance tracking, project management, and stakeholder management. The ideal candidate should have a Bachelor's degree in marketing or related field, 5+ years in digital marketing, and a Master's degree is preferred. Prior experience as a Chief of Staff or in Ops is essential. The position offers a competitive salary, benefits, and opportunities for growth in a dynamic, inclusive environment.

Senior Security Detection Engineer | SPLUNK

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Detection Engineer for its Security Organization. The role involves building detections, workflows, and services to improve incident response efficiency. The ideal candidate should have 6+ years of experience in Security Engineering or Security Operations, proficiency in Splunk, understanding of attacks on JavaScript and Java applications, and experience with public cloud technologies. The position is high visibility and critical for scaling threat detection and response functions. It requires passing a ServiceNow background screening and is contingent upon passing a USFedPASS screening, including a credit check, criminal/misdemeanor check, and drug test. The role involves working with security platform engineering teams, platform development teams, and product managers, and providing input on future products for a digital transformation cloud company.

Senior Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Riyadh, Saudi Arabia / Remote

Posted Jan 24, 2025

ServiceNow is seeking Senior Consultants for its Customer Service Management (CSM) solutions. The role involves delivering industry best practices for customer service, field service, knowledge, and contact center processes. The consultant will lead technical aspects of project delivery, including application UI configuration, workflow configuration, and development of client-specific reporting. They will also interface with ServiceNow technical teams and be a subject matter expert on CSM best practices. Qualifications include proven experience in technical consulting roles, knowledge of web technologies, and strong communication skills. ServiceNow is committed to creating an inclusive environment and is an Equal Employment Opportunity Employer.

CiWF Principal Technical Consultant, Field Services Management

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Architect for Customer & Industry Workflows. This strategic role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate will have deep expertise in field service management, strong understanding of customer service workflows, and proficiency in ServiceNow technologies. Key responsibilities include project delivery, pre-sales support, and product collaboration. Qualifications include a minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps. ServiceNow certifications are mandatory.

Director, Sales

Company: ServiceNow

Location: Tokyo, Japan

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to drive new business sales growth in a specific region. The role involves building and managing a team of direct Sales Executives, developing sales strategies, engaging in territory planning, and recruiting, coaching, and mentoring team members. The ideal candidate should have extensive new business sales success, strong strategic thinking, and excellent relationship-building skills. Fluency in English and Japanese, and authorization to work in Japan, are required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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