Jobs at ServiceNow
ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.
Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.
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Staff Software Engineer - Java Developer
Company: ServiceNow
Location: Hyderabad, India
Posted Jan 24, 2025
Director, AMS Strategic Engagements (Large Deal Pursuits)
Company: ServiceNow
Location: Seattle, WA / Remote
Posted Jan 24, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director - AMS Strategic Engagements (Large Deal Pursuits) to drive revenue growth and profitability through larger, strategic transactions. The role involves driving end-to-end deal strategy, leading complex negotiations, and collaborating with regional sales organizations. The ideal candidate should have 9+ years in the software industry, 5+ years in consultative direct sales into Enterprise accounts, and experience in large deal or corporate strategy. The role offers a competitive compensation package and opportunities for continuous improvement and growth.
Database Reliability Engineer - Postgres / MySQL
Company: ServiceNow
Location: Alajuela, Costa Rica
Posted Jan 24, 2025
ServiceNow is seeking a Database Engineer to join their Database SWAT team. The ideal candidate should have 4+ years of performance engineering/database experience with PostgreSQL, MySQL, or MariaDB, and hands-on experience with SaaS, PaaS, or Cloud Infrastructure products. The role involves developing automation tools, becoming an SME in production triage, and learning how to identify and solve performance issues. ServiceNow values inclusivity and encourages candidates from diverse backgrounds to apply.
Solution Sales Executive
Company: ServiceNow
Location: San Francisco, CA / Remote
Posted Jan 24, 2025
Operations Director, Digital Marketing for DASO (Digital Acquisition Strategy & Ops)
Company: ServiceNow
Location: Weston, MA / Remote
Posted Jan 24, 2025
ServiceNow is seeking an experienced Operations Director for Digital Marketing. The role involves strategic partnership, operational excellence, cross-functional collaboration, performance tracking, project management, and stakeholder management. The ideal candidate should have a Bachelor's degree in marketing or related field, 5+ years in digital marketing, and a Master's degree is preferred. Prior experience as a Chief of Staff or in Ops is essential. The position offers a competitive salary, benefits, and opportunities for growth in a dynamic, inclusive environment.
Principal Inbound Technical Product Manager- Conversational AI Experiences
Company: ServiceNow
Location: Santa Clara, CA
Posted Jan 24, 2025
Support Account Manager (Service Delivery) - French speaking
Company: ServiceNow
Location: Amsterdam, Netherlands
Posted Jan 24, 2025
Senior Technical Consultant - Customer Workflows
Company: ServiceNow
Location: Riyadh, Saudi Arabia / Remote
Posted Jan 24, 2025
ServiceNow is seeking Senior Consultants for its Customer Service Management (CSM) solutions. The role involves delivering industry best practices for customer service, field service, knowledge, and contact center processes. The consultant will lead technical aspects of project delivery, including application UI configuration, workflow configuration, and development of client-specific reporting. They will also interface with ServiceNow technical teams and be a subject matter expert on CSM best practices. Qualifications include proven experience in technical consulting roles, knowledge of web technologies, and strong communication skills. ServiceNow is committed to creating an inclusive environment and is an Equal Employment Opportunity Employer.
CiWF Principal Technical Consultant, Field Services Management
Company: ServiceNow
Location: Austin, TX / Remote
Posted Jan 24, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Architect for Customer & Industry Workflows. This strategic role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate will have deep expertise in field service management, strong understanding of customer service workflows, and proficiency in ServiceNow technologies. Key responsibilities include project delivery, pre-sales support, and product collaboration. Qualifications include a minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps. ServiceNow certifications are mandatory.
Director, Sales
Company: ServiceNow
Location: Tokyo, Japan
Posted Jan 24, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to drive new business sales growth in a specific region. The role involves building and managing a team of direct Sales Executives, developing sales strategies, engaging in territory planning, and recruiting, coaching, and mentoring team members. The ideal candidate should have extensive new business sales success, strong strategic thinking, and excellent relationship-building skills. Fluency in English and Japanese, and authorization to work in Japan, are required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Healthcare, Life Sciences and Strategic Initiatives GTM - Program and Solution Senior Manager
Company: ServiceNow
Location: Santa Clara, CA / Remote
Posted Jan 24, 2025