Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Distinguished Scientist

Company: ServiceNow

Location: Santa Clara, CA

Posted Jan 23, 2025

Sr Advisory Solution Consultant - State and Local

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 10+ years of pre-sales experience. The role involves supporting State and Local Solution Sales, guiding revenue, and providing product-specific solutions. The consultant will lead discovery workshops, develop client relationships, and provide feedback to product management. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Creative Director

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader founded in 2004, is seeking a creative leader with 15+ years of experience in the creative industry. The role involves setting creative visions, leading cross-functional teams, and creating impactful, brand-building campaigns across various channels. The ideal candidate should have a strong background in digital-first campaigns, excellent leadership skills, and a passion for AI and innovation. The position offers a competitive base pay, equity, variable compensation, and comprehensive benefits.

Senior Software Quality Engineer

Company: ServiceNow

Location: Santa Clara, CA

Posted Jan 23, 2025

Advisory Solution Consultant - Commercial

Company: ServiceNow

Location: Lakewood, NJ / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales solution consulting or sales engineering experience. The role involves guiding revenue for a product, leading discovery workshops, providing product demonstrations, and collaborating with product management, product marketing, partners, and professional services. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.

Staff Applied Research Scientist - Pretraining/Fine-tuning

Company: ServiceNow

Location: Santa Clara, CA

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AI/ML expert to drive innovations in Large Language Models (LLMs) for Enterprise Language Generation. The role involves developing and improving models, contributing to the design and implementation of LLMs, and collaborating with cross-functional teams. The ideal candidate will have a PhD, expertise in Python, OOP, and Design Patterns, and experience in pretraining and fine-tuning LLMs. A strong publication record in top-tier conferences is preferred. The position offers a competitive salary, benefits, and opportunities for growth in a diverse and inclusive environment.

GenAI Architect

Company: ServiceNow

Location: Raleigh, NC / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Senior Advisory Pre Sales Enterprise Architect, Public Sector

Company: ServiceNow

Location: Staines, United Kingdom

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking Enterprise Architects to join their pre-sales team. The role involves building credibility with technical leaders, developing cross-functional strategies, and creating high-level architectures. The ideal candidate will have 10+ years of experience in influencing senior technology leaders, expertise in Enterprise Architecture, and a passion for simplifying complex concepts. They will engage with customer executives, lead architecture and design engagements, and articulate the value of ServiceNow's single cloud platform.

Partner Talent Strategist, Staffing Agencies

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a proactive individual to drive the growth of its partner ecosystem. The role involves engaging with staffing agencies, managing relationships, and executing programs to accelerate ramp times and improve partner sales productivity. The ideal candidate should have excellent organizational and interpersonal skills, a proven track record in stakeholder engagement, and strong project management capabilities. They must be capable of working in a fast-paced environment, possess excellent communication skills, and have a positive demeanor.

Enterprise Account Exec

Company: ServiceNow

Location: Puteaux, France

Posted Jan 23, 2025

ServiceNow, a company serving over 7,400 clients including 80% of Fortune 500, is seeking a sales professional with 10+ years of experience in software or solutions sales. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The company values diversity and inclusivity, encouraging candidates from varied backgrounds to apply. ServiceNow is committed to creating an inclusive environment and offers flexibility in its work personas.

Sr Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a QA professional with 4+ years of experience in quality assurance and Java programming. The role involves maintaining automation test frameworks, designing testing strategies, and creating comprehensive test plans. The company values inclusivity and diverse backgrounds, offering flexible work personas. The position requires fluency in JavaScript, Eclipse, Jenkins, Maven, and Git, along with understanding of various testing techniques.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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