Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Technical Support Engineer

Company: ServiceNow

Location: Staines, United Kingdom

Posted Jan 23, 2025

Global Account Director - Global Financial Services firm

Company: ServiceNow

Location: Tokyo, Japan

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global Account Director to manage and nurture relationships with key clients, particularly in the automotive sector. The role involves understanding clients' business objectives, delivering high-quality solutions, driving revenue growth, and fostering long-term partnerships. The ideal candidate should have 10+ years of global client management experience, a background in software sales within the financial service industry, and the ability to lead virtual teams. Travel will be required to meet clients and the team.

Senior Technical Program Manager

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Program Manager. The role involves overseeing go-to-market readiness plans for new and sustaining products, managing program-level go-to-market issues, and driving execution of these plans. The ideal candidate should have extensive experience in technical program management, driving large-scale global change initiatives, and designing metrics, KPIs, and dashboards. They must possess excellent facilitation skills, be able to context switch amongst multiple projects, and have a proven track record of using agile techniques to manage complex projects.

Sr Staff Systems Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 23, 2025

Principal Solution Architect

Company: ServiceNow

Location: Seoul, South Korea / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Platform Solution Architect with extensive experience in implementing complex technologies and ServiceNow Workflow solutions. The role involves providing architectural guidance, business acumen, and deep product expertise to customers and partners. Key responsibilities include leading engagement projects, interacting with senior leadership, supporting pre-sales activities, and promoting continuous improvement practices. The ideal candidate should have at least 12 years of consultation and configuration experience, 5 years in advisory consultation related to ServiceNow Workflow solutions, and strong communication skills. ServiceNow Certifications (CSA, CAD, CIS, CSM, CIS-SP, and Core Platform micro-certifications) are required or must be achieved within the first 60 days.

Support Account Mgr/Technical Account Manager

Company: ServiceNow

Location: Gurgaon, India

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking experienced professionals for its Support Account Management (SAM) Services team. The role involves delivering world-class customer satisfaction, proactive and reactive services, and acting as a central point of contact for all support-related activities. The company offers a competitive salary, career progression, and a range of benefits including well-being days, flexible working culture, parental leave, learning resources, and mentoring programs. The ideal candidate should have 10-12 years of experience, ServiceNow knowledge, excellent communication skills, and understanding of ITSM in enterprise environments.

Executive Assistant

Company: ServiceNow

Location: Sydney, Australia

Posted Jan 23, 2025

Senior Migration Administrator (EMEA)

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is expanding its GCS Move Desk Team to automate and streamline customer move experiences. The role involves tracking move requests, engaging with customers and internal teams, and identifying automation opportunities. Previous ServiceNow experience, project management skills, and a customer-first mentality are desired. ServiceNow values inclusivity, offering flexible work arrangements, competitive compensation, and a collaborative environment.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Phoenix, AZ / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

Senior Mid-Market Account Executive

Company: ServiceNow

Location: Staines, United Kingdom

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Mid Market Account Executive. The role involves strategically prospecting new accounts, expanding usage within existing customer base, and ensuring customers continue to benefit from the NOW Platform. The candidate should have a proven track record in new business pipeline generation, ideally over the telephone within an enterprise capacity. They will collaborate with various teams to exceed quota and build future sales talent. The role requires meeting sales objectives, managing business relationships, understanding organizational needs, and following the Value Selling sales process.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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