Jobs at ServiceNow
ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.
Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.
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Technical Support Engineer
Company: ServiceNow
Location: Staines, United Kingdom
Posted Jan 23, 2025
Global Account Director - Global Financial Services firm
Company: ServiceNow
Location: Tokyo, Japan
Posted Jan 23, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global Account Director to manage and nurture relationships with key clients, particularly in the automotive sector. The role involves understanding clients' business objectives, delivering high-quality solutions, driving revenue growth, and fostering long-term partnerships. The ideal candidate should have 10+ years of global client management experience, a background in software sales within the financial service industry, and the ability to lead virtual teams. Travel will be required to meet clients and the team.
Senior Technical Program Manager
Company: ServiceNow
Location: Alajuela, Costa Rica
Posted Jan 23, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Program Manager. The role involves overseeing go-to-market readiness plans for new and sustaining products, managing program-level go-to-market issues, and driving execution of these plans. The ideal candidate should have extensive experience in technical program management, driving large-scale global change initiatives, and designing metrics, KPIs, and dashboards. They must possess excellent facilitation skills, be able to context switch amongst multiple projects, and have a proven track record of using agile techniques to manage complex projects.
Principal Solution Architect
Company: ServiceNow
Location: Seoul, South Korea / Remote
Posted Jan 23, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Platform Solution Architect with extensive experience in implementing complex technologies and ServiceNow Workflow solutions. The role involves providing architectural guidance, business acumen, and deep product expertise to customers and partners. Key responsibilities include leading engagement projects, interacting with senior leadership, supporting pre-sales activities, and promoting continuous improvement practices. The ideal candidate should have at least 12 years of consultation and configuration experience, 5 years in advisory consultation related to ServiceNow Workflow solutions, and strong communication skills. ServiceNow Certifications (CSA, CAD, CIS, CSM, CIS-SP, and Core Platform micro-certifications) are required or must be achieved within the first 60 days.
Support Account Mgr/Technical Account Manager
Company: ServiceNow
Location: Gurgaon, India
Posted Jan 23, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking experienced professionals for its Support Account Management (SAM) Services team. The role involves delivering world-class customer satisfaction, proactive and reactive services, and acting as a central point of contact for all support-related activities. The company offers a competitive salary, career progression, and a range of benefits including well-being days, flexible working culture, parental leave, learning resources, and mentoring programs. The ideal candidate should have 10-12 years of experience, ServiceNow knowledge, excellent communication skills, and understanding of ITSM in enterprise environments.
Senior Technical Support Engineer - Performance (Weekend shift pattern)
Company: ServiceNow
Location: Dublin, Ireland
Posted Jan 23, 2025
Senior Migration Administrator (EMEA)
Company: ServiceNow
Location: Dublin, Ireland / Remote
Posted Jan 23, 2025
ServiceNow, a global market leader in AI-enhanced technology, is expanding its GCS Move Desk Team to automate and streamline customer move experiences. The role involves tracking move requests, engaging with customers and internal teams, and identifying automation opportunities. Previous ServiceNow experience, project management skills, and a customer-first mentality are desired. ServiceNow values inclusivity, offering flexible work arrangements, competitive compensation, and a collaborative environment.
Senior Mid-Market Account Executive
Company: ServiceNow
Location: Staines, United Kingdom
Posted Jan 23, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Mid Market Account Executive. The role involves strategically prospecting new accounts, expanding usage within existing customer base, and ensuring customers continue to benefit from the NOW Platform. The candidate should have a proven track record in new business pipeline generation, ideally over the telephone within an enterprise capacity. They will collaborate with various teams to exceed quota and build future sales talent. The role requires meeting sales objectives, managing business relationships, understanding organizational needs, and following the Value Selling sales process.
AMS Go To Market Leader - Consumer Goods
Company: ServiceNow
Location: Phoenix, AZ / Remote
Posted Jan 23, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.