Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Principal Technical Consultant - IT Asset Management

Company: ServiceNow

Location: Amsterdam, Netherlands / Remote

Posted Jan 21, 2025

Staff Systems Engineer, Cloud Infrastructure

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a skilled Systems Engineer to join their Cloud Infrastructure Systems Engineering team. The role involves architecting and building server infrastructure and core services for their SaaS platform, ensuring scalability and high availability. The ideal candidate should have 6+ years of relevant experience, be comfortable with Linux-based systems, virtualization, and popular systems languages. They should also have experience with Agile methodologies and excellent communication skills. The position offers competitive compensation and benefits, and is available in Kirkland, Washington, San Diego, California, or remote locations.

Senior Principal Technical Program Manager

Company: ServiceNow

Location: San Diego, CA

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Principal Technical Program Manager. The role involves driving critical cross-functional engineering engagements, partnering with UTG leadership, and ensuring high-quality product delivery. The ideal candidate should have a strong technical background, exceptional communication skills, and expertise in program management. Key responsibilities include providing program leadership, driving strategic programs, defining and implementing new processes, and leading cross-organizational collaboration. The position offers a competitive base pay, equity, variable compensation, and benefits.

Senior Product Designer, AI/ML

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company is seeking a UX designer to join its Product Design team, focusing on creating user-loved product experiences. The role involves collaborating with various design specialists and working with large language models (LLMs) to develop Generative AI solutions. The ideal candidate should have a BA/BS in a relevant field, 5+ years of design experience, and a strong portfolio. ServiceNow values diversity and inclusivity, offering competitive compensation and benefits.

Design Director, Global Brand

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Design Director to lead the brand's vision and design across all channels and touchpoints. The role involves developing and scaling the ServiceNow brand identity, driving a design-led vision, and fostering an inclusive design culture. The ideal candidate should have 12+ years of design experience, 7+ years of people management, and a proven track record in leading integrated brand efforts. They must be comfortable with creative tools, leading projects from strategy to execution, and collaborating with cross-functional teams.

Staff Capacity Engineer

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Jan 21, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500. The company offers various job opportunities, including roles in capacity operations and infrastructure, with competitive compensation packages.

HR Business Partner Manager

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 21, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company offers various roles, including strategic workforce planning, change management, and leadership development, with a focus on innovation and customer satisfaction.

Principal Customer Success Manager

Company: ServiceNow

Location: Frankfurt, Germany / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a transformation-maker for its Customer Success Team. The role involves delivering consultancy and services to F500 companies, acting as a trusted advisor in various areas like Vision & Strategy, Roadmap Development, and Implementation Strategy. The ideal candidate should have a proven track record in advisory roles focused on technology-enabled transformations, extensive experience with Fortune 100-1000 accounts, and comprehensive knowledge of digital transformation design, implementation, and management. The role also involves orchestrating internal collaboration of the ServiceNow account team and establishing executive relationships with C-suite and business line leaders.

Sr. Manager, Enterprise Sales Associates

Company: ServiceNow

Location: Toronto, Canada

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced Inside Sales Manager. The role involves managing a team of Enterprise Sales Associates, coaching and call coaching, setting sales targets, and maintaining alignment with the Digital Sales Leadership team. The company values inclusivity and offers opportunities for professional growth. Qualifications include 2+ years of sales management experience or 5+ years in sales, understanding of the sales process, and strong communication skills.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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