Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Senior Manager, Executive Communications Lead Writer

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic communications professional with 10+ years of experience in journalism or corporate communications. The ideal candidate will serve as the primary writer for the President and CFO, lead internal and external communications, and ensure message alignment across all audiences. The role requires exceptional messaging and writing skills, experience in technology, and the ability to manage multiple projects simultaneously.

Global Partner Manager

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global Partner Manager to oversee day-to-day operations of strategic partnerships, manage go-to-market initiatives, and drive growth objectives. The role involves coordinating sales planning, building relationships with stakeholders, and ensuring regional execution of global objectives. The ideal candidate should have 3-5 years of experience in sales, business development, or partnership management, preferably in a SaaS company. A bachelor's degree is required, and a master's degree is encouraged. The role offers a competitive base pay, equity, variable compensation, and benefits.

Manager, Mid-Market Sales

Company: ServiceNow

Location: Dublin, Ireland

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a Sales team leader for its EMEA Mid Market team, responsible for managing, recruiting, and coaching Account Executives. The role involves strategic account planning, territory management, and optimizing sales productivity. The ideal candidate should have experience leading sales teams in high-growth tech companies, with a proven track record of exceeding targets. Fluency in French is a plus but not essential.

Sr Dir, Product Management - Healthcare and Life Sciences Industries

Company: ServiceNow

Location: Santa Clara, CA

Posted Jan 21, 2025

ServiceNow, a global market leader based in San Diego, California, is seeking a Sr. Director of Product to lead product strategy for Healthcare and Life Sciences vertical. The role involves crafting a product roadmap, partnering with cross-functional teams, and driving execution. The ideal candidate should have 10+ years of enterprise application product management experience, preferably in SaaS, with Healthcare domain expertise.

Sr Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 21, 2025

Digital Product Manager, Servicenow.com Key Pages

Company: ServiceNow

Location: Weston, MA / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The role involves leading product planning, defining strategy, and driving execution. Key responsibilities include defining product vision, translating strategy into a roadmap, collaborating with cross-functional teams, and managing the product lifecycle. The ideal candidate has 3-5 years of product management experience, a passion for user experience, and strong communication skills.

Director, Technical Support Management

Company: ServiceNow

Location: Santa Clara, CA

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned professional for a leadership role in their Global Customer Support organization. The ideal candidate will manage a regional SME team, drive internal employee experience, and partner with local leadership for exceptional customer support. Responsibilities include leading technical support services, knowledge base content development, and managing people, including hiring, training, and motivating teams. The role requires a minimum of 10 years of technical support experience, 5 years in people management, and a customer-first mindset. Aptitude with reporting tools and strong communication skills are essential. The position is hybrid, with a minimum of 2 days per week in-office, and offers a competitive salary and benefits package.

Customer Workflow Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior CSM Technical Consultant. The role involves configuring the ServiceNow Platform, designing solutions, providing oversight, and advising customers on platform capabilities. The ideal candidate should have 8+ years of professional services experience, ServiceNow certifications, and strong English skills. ServiceNow values inclusivity and diverse backgrounds.

Sr Dir., Strategic Technology Accounts

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Leader to drive new business sales growth among strategic technology accounts. The role involves leading sales leaders and executives, developing sales strategies, managing territories, and recruiting, coaching, and mentoring team members. The ideal candidate should have extensive new business sales success, strong strategic thinking, and the ability to build long-term relationships. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Principal Business Process Consultant, Disputes Management

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader founded in 2004, is seeking a ServiceNow Business Process Consultant with Financial Industry experience, particularly in Disputes. The role involves designing and implementing business solutions, focusing on Financial Service Operations and Dispute Management. Key responsibilities include consulting, solution design, requirements gathering, process improvement, cross-functional collaboration, change management, and thought leadership. Qualifications include Salesforce Service Cloud or Financial Services Cloud expertise, Financial/Banking industry experience, ServiceNow knowledge, consultative mindset, stakeholder management, technical acumen, user experience focus, analytical skills, and relevant certifications.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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