Jobs at ServiceNow

Positions 12,337

ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.

Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.

Job Transparency provides real‑time salary data, employee reviews, and hiring trends for every ServiceNow listing. Armed with this information, candidates can negotiate better offers, benchmark against peers, and gauge team satisfaction before submitting an application.

Senior Manager, Executive Communications Lead Writer

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic communications professional with 10+ years of experience in journalism or corporate communications. The ideal candidate will serve as the primary writer for the President and CFO, lead internal and external communications, and ensure message alignment across all audiences. The role requires exceptional messaging and writing skills, experience in technology, and the ability to manage multiple projects simultaneously.

Global Partner Manager

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global Partner Manager to oversee day-to-day operations of strategic partnerships, manage go-to-market initiatives, and drive growth objectives. The role involves coordinating sales planning, building relationships with stakeholders, and ensuring regional execution of global objectives. The ideal candidate should have 3-5 years of experience in sales, business development, or partnership management, preferably in a SaaS company. A bachelor's degree is required, and a master's degree is encouraged. The role offers a competitive base pay, equity, variable compensation, and benefits.

Staff Capacity Engineer

Company: ServiceNow

Location: Redmond, WA / Remote

Posted Jan 21, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500. The company offers various job opportunities, including roles in capacity operations and infrastructure, with competitive compensation packages.

Manager, Mid-Market Sales

Company: ServiceNow

Location: Dublin, Ireland

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company is seeking a Sales team leader for its EMEA Mid Market team, responsible for managing, recruiting, and coaching Account Executives. The role involves strategic account planning, territory management, and optimizing sales productivity. The ideal candidate should have experience leading sales teams in high-growth tech companies, with a proven track record of exceeding targets. Fluency in French is a plus but not essential.

Sr Dir, Product Management - Healthcare and Life Sciences Industries

Company: ServiceNow

Location: Santa Clara, CA

Posted Jan 21, 2025

ServiceNow, a global market leader based in San Diego, California, is seeking a Sr. Director of Product to lead product strategy for Healthcare and Life Sciences vertical. The role involves crafting a product roadmap, partnering with cross-functional teams, and driving execution. The ideal candidate should have 10+ years of enterprise application product management experience, preferably in SaaS, with Healthcare domain expertise.

Sr Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 21, 2025

Digital Product Manager, Servicenow.com Key Pages

Company: ServiceNow

Location: Weston, MA / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The role involves leading product planning, defining strategy, and driving execution. Key responsibilities include defining product vision, translating strategy into a roadmap, collaborating with cross-functional teams, and managing the product lifecycle. The ideal candidate has 3-5 years of product management experience, a passion for user experience, and strong communication skills.

Director, Technical Support Management

Company: ServiceNow

Location: Santa Clara, CA

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a seasoned professional for a leadership role in their Global Customer Support organization. The ideal candidate will manage a regional SME team, drive internal employee experience, and partner with local leadership for exceptional customer support. Responsibilities include leading technical support services, knowledge base content development, and managing people, including hiring, training, and motivating teams. The role requires a minimum of 10 years of technical support experience, 5 years in people management, and a customer-first mindset. Aptitude with reporting tools and strong communication skills are essential. The position is hybrid, with a minimum of 2 days per week in-office, and offers a competitive salary and benefits package.

Customer Workflow Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior CSM Technical Consultant. The role involves configuring the ServiceNow Platform, designing solutions, providing oversight, and advising customers on platform capabilities. The ideal candidate should have 8+ years of professional services experience, ServiceNow certifications, and strong English skills. ServiceNow values inclusivity and diverse backgrounds.

Sr Dir., Strategic Technology Accounts

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Leader to drive new business sales growth among strategic technology accounts. The role involves leading sales leaders and executives, developing sales strategies, managing territories, and recruiting, coaching, and mentoring team members. The ideal candidate should have extensive new business sales success, strong strategic thinking, and the ability to build long-term relationships. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow values innovation, teamwork, and work‑life balance. Employees receive generous PTO, remote hybrid options, and a culture that rewards continuous learning. The company encourages cross‑functional collaboration and offers internal mobility for career growth.
What types of positions are available at ServiceNow?
ServiceNow hires software engineers, cloud architects, data scientists, product managers, UX designers, sales engineers, professional services consultants, and support specialists. Roles often require Agile experience, strong problem‑solving skills, and a customer‑first mindset.
How can I stand out as an applicant for ServiceNow?
Showcase relevant projects on GitHub, demonstrate familiarity with ServiceNow’s platform or similar workflow tools, and prepare for technical interviews that test coding, design, and system thinking. Highlight certifications, such as AWS or Azure, and articulate how you can drive digital transformation for clients.

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