Jobs at SimpliSafe
420 open positions
Manager, Media Operations
Company: SimpliSafe
Location: Boston, MA
Posted Dec 03, 2023
Procurement, Finance, Legal, CX, etc. Google, Meta, etc.) Brand and creative, eComm, etc.) We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. is preferred What Values You’ll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. Primary responsibilities include, but are not limited to: Own the day-in, day-out operations of our core team processes: Bring structure and ensure delivery of annual plans (AOP), quarterly and monthly plan updates, and other initiatives by establishing clear objectives and goals, creating project plans, identifying and communicating with key stakeholders, assigning responsibilities, establishing deadlines, and keeping the team on track for deliverables Facilitate materials preparation for other recurring and ad hoc internal and external meetings such as Quarterly Business Reviews (QBRs), executive updates, media performance deep dives and share-outs, monthly creative briefings, team weeklies, lunch & learns, and cross-team collaboration sessions. One Team - Taking a highly collaborative approach to achieving success.
Director, Growth Strategy
Company: SimpliSafe
Location: Boston, MA
Posted Dec 07, 2023
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We are a fast-paced, creative environment. Likewise, we are committed to full support of qualified individuals in hiring and employment. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. Everyone rolls up their sleeves Strong communication skills, with the ability to communicate statistical output in a manner that is engaging, understandable, and influential What Values You’ll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Well, we’re growing and thriving. SimpliSafe is the right place for you if you are proactive, hungry, and able to work both independently and collaboratively. One Team - Taking a highly collaborative approach to achieving success.
Senior Software Engineer - EIS
Company: SimpliSafe
Location: Boston, MA
Posted Dec 16, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. Why are we hiring?Well, we’re growing and thriving. We want everyone who works here to thrive and contribute not only to our mission of keeping every home secure, but also to making our workplace safe and supportive for others. As a Senior Full Stack Web Developer You Will: Build solutions for our e-commerce platform including design, development, testing, and deployment Use the best tools for the job; creating right-sized, tested, and reliable services to meet the needs of the customers and co-workers Work with marketing teams to ensure a high quality, fast, and easy online shopping experience for our customers Work with our data analytics team to ensure we are capturing the information we need to drive business decisions Work with operations teams to communicate with fulfillment and shipping services that power our warehouses Work with our QA engineers to ensure we run quality E2E tests during each stage of CI/CD Build reporting services and self-service internal tools for use by others to grow SimpliSafe’s capabilities What You’ll Bring 5+ years of industry experience Knowledge of REST and modern web technologies Experience developing server-side web applications Experience working with Node.js with an interest in serverless REST APIs in JavaScript/Typescript Experience working in the cloud (AWS preferred) with scalable services and architecture Experience working with React or other modern Javascript frameworks Knowledge of SQL Love building new things as well as integrating with existing data and systems A collaborative team player Agile team experience with an interest in continuous delivery of high quality software Comfortable with the command line wherever it resides Nice To Have Skills E-Commerce experience Infrastructure as code and DevOps experience Knowledge of functional programming concepts Knowledge of containerization including Docker, Kubernetes, or ECS Experience with static site generation tools such as Gatsby Experience with Commercetools or Contentful What Values You’ll Share Customer Obsessed: Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them Aim High: Always challenging ourselves and others to raise the bar No Ego: Maintaining a “no job too small” attitude and an open, inclusive, and humble style One Team: Taking a highly collaborative approach to achieving success Lift As We Climb: Investing in developing others and helping others around us succeed Lean & Nimble: Working with agility and efficiency to experiment in an often ambiguous environment We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We’re embracing a hybrid work model that enables our teams to split their time between office and home. We all benefit from flexibility and get to use the best of both worlds to get our work done. We don’t just want you to work here.
QA Engineer II
Company: SimpliSafe
Location: Boston, MA
Posted Dec 20, 2023
SimpliSafe is a high-tech home security company that values its employees' career growth and thriving. They are currently hiring a QA Engineer with 5+ years of SQA experience in an agile environment, hands-on experience with browser-based solutions, and expertise in agile tools like Jira. The ideal candidate should have experience with E-Commerce solutions, a CI/CD environment, and tools like Cypress, Postman, or Cucumber. They should possess excellent problem-solving skills, an eye for detail, and a customer-focused mindset. SimpliSafe promotes a collaborative and inclusive work culture, embracing diversity and offering a hybrid work model.
Sr. Director, Program Mgmt + Strategy - Ops / CIO
Company: SimpliSafe
Location: Boston, MA
Posted Dec 10, 2023
Excellent communication, problem-solving, strategic, and analytical skills with excellent business judgment. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. Ability to create effective relationships, influence, and collaborate at all organizational levels. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. What Values You’ll Share: Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. Ability to take complex, ambitious topics and create compelling narratives for different audiences. Deep Experience with stakeholder management. Partner across Enterprise Systems, Information Security, Manufacturing & Supply Chain, Quality, and Inbound & Outbound Logistics on efficient operational processes including planning, optimization, execution and performance reviews Partner with leadership to help define strategies and set priorities, based on value creation potential and opportunity size.
Graphic Designer
Company: SimpliSafe
Location: Boston, MA
Posted Dec 03, 2023
Good commercial awareness. Art direction experience preferred. Make timely decisions. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. A formal design education or related experience. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. Protect and build on SimpliSafe’s unique, ownable, and educational brand identity. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. What Values You’ll Share: Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Help evolve the brand as needed.
Sr. PR Manager
Company: SimpliSafe
Location: Boston, MA
Posted Dec 16, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. As Senior Public Relations Manager, you’ll be responsible for driving our public relations strategy, helping us to promote, enhance, and protect our overall reputation and garner coverage of our products, services, and brand. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. Well, we’re growing and thriving. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We’re an innovative, mission-driven and growing business - and we’re looking for a Senior Public Relations Manager to help us tell our story, grow awareness for our brand, and protect our reputation. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. What You’ll Do At SimpliSafe, we’ve been disrupting the home security industry since day one. Lift As We Climb - Investing in developing others and helping others around us succeed.
IT Engineer I
Company: SimpliSafe
Location: Boston, MA
Posted Dec 16, 2023
Experience supporting Mac, Windows, and Chrome enterprise environments. The willingness to pitch in, whether snaking cables through walls, fixing keyboards, or contributing to challenging technical projects. Experience working with 3rd-party vendors/services/carriers. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. Last, but not least, a desire to learn different technologies and expand your skill set. A customer-first attitude. Both self-direction to work autonomously and a humble, team-player mindset. What Values You’ll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. the problem might be.
Sr. UX Designer
Company: SimpliSafe
Location: Boston, MA
Posted Dec 16, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. You must have an online portfolio that highlights your design thinking and expertise Preferred Degree in a design and/or human behavior-related field, such as Psychology, Human-Computer Interaction, Industrial design, Architecture, graphic design, interaction design, Sociology, Communication, Information Science, Economics, or Computer Science You understand that great user experiences go beyond the digital screen and you have experience working with experiences at the intersection of hardware, software, and service design You love to get into the details and leave no stone unturned in ensuring your design ideas are solid and have the best chance of becoming real and desirable What Values You’ll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. Well, we’re growing and thriving. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. Primary Responsibilities Include Work collaboratively with a team of designers, researchers, product managers, developers, and stakeholders to define and develop user experiences for our customers Work as an UX generalist, an advanced designer, across the spectrum of UX and an expert in some areas between research and visual design Join user research in building an understanding of our home security user journey and translate user insights into digital experiences from concepts to high-fidelity prototypes Design user-friendly digital products that enhance people’s well-being, meet business needs, and work seamlessly across app and web platforms Be the designer responsible for the details and the driving force behind the creativity Evolve UI components in the SimpliSafe design system What You'll Need for Success You love to solve real-world problems and have a drive to create unique and delightful designs that are notable in their success You work independently, are self-motivated, and provide clarity to ambiguity You are curious by nature and have an experimental, learning, and iterative mindset You have created products that have successfully shipped You focus on users, and you push to consider the voice of the customer in your collaboration with teams You strive to be data-informed to measure success in design decision-making to deliver business value You help determine what needs to be done, why, and the best way to do it You start to coordinate junior designers and/or design partners to work on parts of your projects You have a strong visual design sense and can translate brand guidelines into compelling mobile experiences You are a systems thinker and love complex questions and use your work to communicate that complexity in simple ways You support and inspire teams through collaboration as well as direction, vision, and planning of deliverables You are optimistic, generative, and open to new ideas and diversity of thought You are able to articulate the problem you are solving, communicate your designs, and create a compelling narrative around the work you are doing Expertise with a variety of design tools such as Figma, FigJam, Miro, Adobe Creative Suite, etc. In this role, you will help define our next generation of SimpliSafe branded home security products. You will be the lead of a key product area or initiative leading the innovation and design work cross-functionally with product, engineering, customer experience, and marketing partners to influence and contribute to our latest hardware UX and app experiences to deliver engaging services across all platforms.
Sr. Security Engineer (Data Governance)
Company: SimpliSafe
Location: Boston, MA
Posted Dec 09, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. What You’ll Bring 2+ years of experience with a specific focus in data security, with a desired 5 years in the general field of information security An update to date knowledge of data encryption, hashing, tokenization, and integrity tools A practitioner’s understanding of data privacy and protection regulations Knowledge of data platforms, data science, and data analytics principles What Values You’ll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. Well, we’re growing and thriving. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are looking for an experienced data security professional who can strategically create, organize, and enforce data security policies and practices to secure SimpliSafe data while enabling the business to innovate and grow. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. Lift As We Climb - Investing in developing others and helping others around us succeed. Primary Responsibilities Include Developing and maintaining relevant data security policies and procedures Establishing secure guidelines and standards to protect all sensitive data collected, generated, and used by the organization Collaborating with the Privacy team to set up and maintain automated data mapping processes Maintaining and administering data security software Working with various Engineering teams to understand individual data security needs and developing security plans for each Minimizing sensitive data access across a variety of data platforms Analyze and monitor evolving industry data security standards for relevancy and possible implementation Auditing user roles and permissions in existing data stores to minimize data access.
Sr. Manager, Technical Program Management
Company: SimpliSafe
Location: Boston, MA
Posted Dec 01, 2023
technical program management, systems architecture, software engineering, etc.) Improves, streamlines, and/or eliminates excess process. Escalates effectively. May influence external customers, partners, system owners, and/or architectures. Improves engineering efficiency. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. Negotiates resources and priorities. Is clear and concise in both verbal and written communication (e.g., functional/technical requirements and specifications, FAQ, status reports, narratives, quarterly planning). Defines product requirements for engineering teams.
Sr. Market Research Analyst
Company: SimpliSafe
Location: Boston, MA
Posted Dec 07, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. No Ego - "no job too small" attitude, and open, inclusive and humble style. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. Well, we’re growing and thriving. One Team - highly collaborative approach to achieving success. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. Ultimately, you will serve as a strong champion and advocate for our consumer within the marketing team. The goal of this role is to uncover market, customer, and competitive insights that enrich our go-to-market strategy and inform our short and long-term business decisions. Primary responsibilities include: Perform a mix of quantitative and qualitative consumer research to address key business questions and guide strategic decisions across all areas of the business Analyze large datasets to uncover the “so what” behind the numbers Deep involvement in projects and analyses spanning multiple business areas (brand, advertising, ecomm, channels, product, pricing, etc…) Translate data and information into meaningful findings and clearly articulate findings to the project team and stakeholders Analyze website data and help improve our site experience data collection processes Build and maintain strong relationships across the organization to foster two-way collaboration Become an expert in our industry's competitive landscape and proactively identify new opportunities based on research Contribute to company-wide understanding of our target consumer and how they behave Work collaboratively with other company researchers to share best practices and identify process improvements Focus externally on key industry trends and research best practices Opportunity to develop over time to oversee large studies of critical strategic importance to the company What You'll Bring At least 3 years of quantitative and qualitative consumer research experience at a brand-driven marketing org, market research agency, or consulting firm Experience writing, programming and testing surveys (you will be using Qualtrics at SimpliSafe) A Naturally inquisitive, resourceful mind, who is not afraid to get your hands dirty Ability to efficiently analyze data and make sense of loads of information Familiarity with at least some of the the following: brand health/brand lift, path to purchase/consumer journey, creative testing & performance, segmentation insights and actions, website/ecommerce experience & challenges Strong analytical skills to translate raw data into insights, and excellent communication skills to translate insights into a compelling, influential story A strong bias towards action, balancing quality of research with the desire to get insights quickly Track record of working in a fast-paced, collaborative team environment BA/BS degree, Master's degree (or equivalent) a plus Highly proficient in Microsoft Excel, PowerPoint What Values You'll Share Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.