Jobs at SimpliSafe
420 open positions
Sr. Director, Program Mgmt + Strategy - Ops / CIO
Company: SimpliSafe
Location: Boston, MA
Posted Oct 20, 2023
SimpliSafe is a high-tech home security company that values its employees' career growth and offers a hybrid work model. They are hiring a Sr. Director, Program Management & Operations Strategy to manage critical initiatives across various departments. The ideal candidate should have a master's degree, deep stakeholder management experience, and diverse engineering and operations domain experience. They should be customer-obsessed, aim high, have no ego, collaborate as one team, lift as they climb, and be lean and nimble.
Product Owner, Customer Experience (CX) Technology
Company: SimpliSafe
Location: Boston, MA
Posted Oct 19, 2023
SimpliSafe is a high-tech home security company that values its employees' career growth and offers a hybrid work model. They are hiring for a Product Owner, CX Technology role, which involves defining requirements, prioritizing features, and ensuring alignment with organizational goals. The ideal candidate should have 3-5 years of product management experience, strong project management skills, and a deep understanding of CRM systems. SimpliSafe is committed to diversity and inclusion, and they encourage applications from all individuals.
Branded Content & Influencer Manager
Company: SimpliSafe
Location: Boston, MA
Posted Sep 27, 2023
This is a highly cross-functional role that requires collaboration with stakeholders in media, creative, and product marketing, among others. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. You will be charged with growing the presence and influence of our digital marketing efforts, and leveraging reputable third parties’ followings to advance SimpliSafe’s brand objectives. You’ll also have the opportunity to manage a small internal and external team on execution. Primary Responsibilities Include:Lead brand influencer and creator marketing campaign strategy, responsible for delivering high quality creator content outputs to be leveraged across organic and paid channelsLead organic social media content strategy owning channel road map and business KPIsDefine content strategy for paid influencer media and other paid advertising partnersManage a direct team and lead cross-functional stakeholder groups to achieve channel objectivesRetain and manage external vendor relationships as needed to grow our influencer and social strategiesDevelop brand messaging strategy across initiatives to achieve our brand health and performance KPIsWhat You’ll Bring5-7+ years of marketing experience in content and/or influencer marketing is requiredStrong creative thinker with a passion for content marketing and social mediaExperience managing direct or cross-functional teamsExcellent communication, collaboration, and organizational skills with meticulous attention to detailA passion for data-driven decision makingNo ego, humble attitude, and endless curiosityAbility to think critically about the business and a ‘never satisfied’ mindsetCompletion of an undergraduate bachelor’s degree; preferably in business or communicationsWhat Values You’ll ShareCustomer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.Aim High - Always challenging ourselves and others to raise the bar.No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.One Team - Taking a highly collaborative approach to achieving success.Lift As We Climb - Investing in developing others and helping others around us succeed.Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. This is a strategic role for someone who wants to transform how SimpliSafe engages with influencers, creators, and customers to grow brand health metrics and drive sales.In this role, you’ll be responsible for developing the strategy and overseeing the execution of our digital content marketing efforts, including creator campaigns, organic social media, and online influencers. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You’ll DoSimpliSafe is looking for an incredibly bright and self-motivated individual to lead our content marketing strategy for digital media. We all benefit from flexibility and get to use the best of both worlds to get our work done.Why are we hiring?Well, we’re growing and thriving. We don’t just want you to work here.
Sr. Marketing Data Scientist
Company: SimpliSafe
Location: Boston, MA
Posted Sep 10, 2023
SimpliSafe, a high-tech home security company, is seeking a Senior Data Scientist to join their Marketing Analytics team. The role involves building models to advance forecasting methods and improve marketing effectiveness. The ideal candidate will have an MS in a quantitative field and 3-5 years of data science experience, or a BS with 5-7 years of experience. They should be proficient in Python, MLflow, SQL, and statistical modeling, with prior experience in building, deploying, and maintaining a Media Mix Model. The role requires strong analytical and problem-solving skills, excellent communication abilities, and a collaborative approach. SimpliSafe values customer obsession, aiming high, no ego, teamwork, lifting as we climb, and lean and nimble work ethics.
Manager, Software Engineering
Company: SimpliSafe
Location: Boston, MA
Posted Oct 16, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You’ll DoAs an Engineering Manager for our Logistics Engineering team, you’ll assume leadership of new projects and build solutions from inception through to production - from design, development, testing, and deployment. Primary responsibilities include:Directly manage a team of 4-6 developersHire and grow world-class people for your team.Collaborate with product owners to translate business requirements into platform capabilities that deliver value for our customers - both now and in the future.Oversee the day-to-day operation of the team. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we’re growing and thriving. Guide your team to deliver on that vision.What You’ll BringThe ideal candidate has experience leading agile teams and a passion for developing people and acting as a force multiplier, while having the technical strength to get in the weeds and accurately assess and grow team and individual performance.Be collaborative by natureBe adept at building consensus to solve technical and organizational challengesEnjoy challenges and problem solving, helping to scale your team’s work and accelerate delivery via continuous improvement10+ years of professional software development experience, with a track record of delivering flexible, reliable, cloud-based APIs5+ years of people management experienceExperience in an IoT environment is helpful but not requiredWhat Values You’ll ShareCustomer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.Aim High - Always challenging oneself and others to raise the bar.No Ego - “no job too small” attitude, and open, inclusive and humble style.One Team - highly collaborative approach to achieving success.Lift As We Climb - A track record of investing in developing others and helping others succeed.Lean & Nimble - working with agility and efficiency to experiment in an often-ambiguous environment.We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. Ensure continuous delivery of customer value. We don’t just want you to work here. We want you to grow and thrive here. We’re embracing a hybrid work model that enables our teams to split their time between office and home. Maintain a high level of technical excellence and reliability by working directly with your team every sprint.Help create a technical vision that maximizes security for our customers and flexibility for our business.
Systems Eng II
Company: SimpliSafe
Location: Boston, MA
Posted Sep 12, 2023
SimpliSafe is a high-tech home security company that values its employees' growth and thriving. They are hiring a Software Systems Engineer to develop embedded products for their wireless IoT home security system. The role involves working cross-functionally with various teams, running beta programs, and developing automated tests. The ideal candidate should have experience with data analysis, Python, and embody SimpliSafe's values of collaboration, humility, and customer obsession.
Device Control, Senior Software Engineer
Company: SimpliSafe
Location: Boston, MA
Posted Sep 27, 2023
We’re looking for a motivated, experienced Senior Software Engineer to design, develop, maintain and own software solutions. &9679; Develop and maintain tests to ensure the solution continues to function at a high level and can be maintained & refactored safely. Long-term support & maintenance work, such as performance optimization, bug fixes, feature additions, design and usability improvements, and automation. Document the systems you are building to ensure they can be maintained by the next generation of developers.Serve as an on-call first responder for software owned by your team.What You'll BringExtensive experience designing and implementing features, including designing and building APIs for others to consume. Experience with at least 2 major programming languages (C, JavaScript/TypeScript, Java, C++, Go, Python, etc. ). A strong understanding of the SOLID principles. Passion, curiosity and a desire to continuously learn and grow.Experience building and running cloud based microservices and distributed systems according to industry best practices. Experience using AWS, Azure, or GCP. Familiarity with the Agile Scrum process. Nice-to-HavesExtensive professional experience in any of the major programming languages from above. Experience with lean/agile software development principles and practices, including continuous integration & delivery, test automation, etc.What Values You’ll ShareCustomer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.Aim High - Always challenging ourselves and others to raise the bar.No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.One Team - Taking a highly collaborative approach to achieving success.Lift As We Climb - Investing in developing others and helping others around us succeed.Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We're a backend team solving large-scale distributed problems, ensuring customers have real-time control and visibility into their security systems; because we deal with life safety, reliability, simplicity, and performance are our key pillars. Primary Responsibilities Include:Develop and design quality solutions, working with more junior engineers to help them better understand product requirements and build simple, reliable solutions at scale. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You'll DoSimpliSafe’s Device Control team is on mission to level up the backend cloud based systems that provide control of our home security devices. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. We all benefit from flexibility and get to use the best of both worlds to get our work done.Why are we hiring?Well, we’re growing and thriving. We don’t just want you to work here.
Product Owner, Customer Experience (CX) Technology
Company: SimpliSafe
Location: Boston, MA
Posted Oct 19, 2023
SimpliSafe is a high-tech home security company that values its employees' career growth and offers a hybrid work model. They are hiring for a Product Owner, CX Technology role, which involves defining requirements, prioritizing features, and ensuring alignment with organizational goals. The ideal candidate should have 3-5 years of product management experience, preferably in CRM or SaaS products, and possess strong project management, communication, and CRM system understanding skills. SimpliSafe values customer obsession, aiming high, no ego, teamwork, lifting as we climb, and lean & nimble mindsets.
Sr Mgr, Software Eng
Company: SimpliSafe
Location: Boston, MA
Posted Sep 20, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. One Team - Taking a highly collaborative approach to achieving success. Well, we’re growing and thriving. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. Lift As We Climb - Investing in developing others and helping others around us succeed. In this team, you’ll help us maintain the high degrees of reliability and performance needed to make every home secure, while supporting the introduction of exciting new security capabilities for years to come.
Full Stack Software Eng
Company: SimpliSafe
Location: Boston, MA
Posted Sep 19, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You’ll DoSimpliSafe is looking for a Full Stack Developer to join the Enterprise Information team to help us grow our new E-Commerce Platform. As a Full Stack Developer you will:Build solutions for our e-commerce platform including design, development, testing, and deploymentUse the best tools for the job; creating right-sized, tested, and reliable services to meet the needs of customers and co-workersWork with marketing teams to ensure a high quality, fast, and easy online shopping experience for our customersCreate CRM tools that support teams use to help our customers with purchases and service Work with operations teams to communicate with fulfillment and shipping services that power our warehouses Build reporting services and self-service internal tools for use by others to grow SimpliSafe’s capabilitiesWhat You'll BringUp to 4 years of industry experienceKnowledge of REST and modern web technologiesExperience developing server-side web applicationsExperience working with Node.js with an interest in serverless REST APIsExperience working in the cloud (AWS preferred) with scalable services and architecture Experience working with React or other modern Javascript frameworksKnowledge of SQLLove building new things as well as integrating with existing data and systems A collaborative team playerAgile team experience with an interest in continuous delivery of high quality softwareComfortable with the command line wherever it residesNice-to-have skillsE-Commerce experienceInfrastructure as code and DevOps experienceKnowledge of functional programming conceptsKnowledge of containerization including Docker, Kubernetes, or ECSExperience with static site generation tools such as GatsbyExperience with Commercetools or ContentfulWhat Values You’ll ShareCustomer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.Aim High - Always challenging ourselves and others to raise the bar.No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.One Team - Taking a highly collaborative approach to achieving success.Lift As We Climb - Investing in developing others and helping others around us succeed.Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. We all benefit from flexibility and get to use the best of both worlds to get our work done.Why are we hiring?Well, we’re growing and thriving. We don’t just want you to work here. We want you to grow and thrive here. We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. And we’ve created a culture here that cares just as deeply about the career you’re building.
Financial Systems Analyst- Order to Cash
Company: SimpliSafe
Location: Boston, MA
Posted Sep 13, 2023
Make appropriate recommendations to ensure daily operations are efficient Respond to technical support requests from business users with minimal direction. &8239;&8239;What You’ll Bring3+ years of Zuora hands-on experience of either implementing, optimizing, or sustaining Zuora billing and revenue recognition modules 4+ years of experience with billing platformsBachelor's degree in relevant discipline (MIS, IT business/computer science and/or Finance/Accounting) Experience in writing detailed functional and technical specifications, testing & release plans required to develop and implement software solutions; working independently in a very fast-paced, high-growth team environment; communicating with leads across different teams. Demonstrated experience analyzing, communicating, and solving complex problems and making well-adapted decisions based on available information. Understanding of business processes for Order to Cash, Record to Report for a company whose business model consists of recurring revenue as well as one time selling of products Proven ability working independently with minimal guidance Must be able to troubleshoot, resolve, and communicate solutions for system issues to the business. Experience with REST API’s and integrations to other enterprise systems is a plusWhat Values You’ll ShareCustomer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.Aim High - Always challenging ourselves and others to raise the bar.No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.One Team - Taking a highly collaborative approach to achieving success.Lift As We Climb - Investing in developing others and helping others around us succeed.Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. The ideal candidate will also partner cross-functionally with members of finance, customer service, and enterprise information system teams to provide support for ongoing billing operations. Primary Responsibilities IncludeMaintain and/or enhance the Zuora configurations, integrations and workflows used by SimpliSafeEnsure that requests related to Order to Cash and Record to Report processes pertaining to Zuora are optimally qualified, prioritized, and executed while managing infrastructure, configuration changes, and appropriate documentation within Zuora Billing and Revenue Recognition Be the primary system administrator for Zuora and in-house Zuora systems expertYou will be a financial functional expert in areas such as Accounts Receivable, Billing, Invoicing, Payment Processing, and Recurring Revenue. Work collaboratively with business partners throughout the organization to identify system needs, document solutions and publish related processes and procedures, contribute to identify key controls, and resolve actions for process improvement Monitor efficiency of systems, policies, and procedures. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You’ll DoReporting to the Director of Financial Systems, you will be responsible for the billing system operations and ongoing optimization of the Zuora platform. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. We all benefit from flexibility and get to use the best of both worlds to get our work done.Why are we hiring?Well, we’re growing and thriving. We don’t just want you to work here. We want you to grow and thrive here. We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week.
Associate Creative Director, Design
Company: SimpliSafe
Location: Boston, MA
Posted Sep 19, 2023
We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You’ll DoWork with CD and ACD, Copy on overall creative direction, across all online and offline channels, including tv advertising, radio, digital, and retail pkg/display.Take a highly strategic and an analytical approach to impactful creative/ design.Work with internal and external clients/stakeholders across all customers, ensuring briefs are complete and clear..Manage a team of four designers, developing them to be “big concept”, strategic and commercially minded.Work on larger scale projects and oversee the creative work, from concept to completion, across multiple platforms, ensuring work is on-brief, on-brand, top-notch and best-practices are followed and optimized across all mediums.Advocate and work in tandem with our copy partners on creative.Oversee finding, managing and art directing outside talent, including agencies, photography (still and motion) and illustration, as needed.Be aware of current design trends to help inspire the team.Make timely decisions.Help evolve the brand as needed.Support the PM team to assess and assign the right people to projects.What You’ll Bring10+ years of art direction and design experience preferably in multi-channel ecommerce and marketing with a brand team or an agency.Leadership in producing work, either in-house or with external agencies.Experience effectively managing teams, including but not limited to hiring, onboarding, overseeing work,developing, reviewing and problem-solving.Strong high-concept and commercial awareness.A formal design education or relevant work experience.What Values You’ll ShareCustomer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.Aim High - Always challenging ourselves and others to raise the bar.No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.One Team - Taking a highly collaborative approach to achieving success.Lift As We Climb - Investing in developing others and helping others around us succeed.Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected]. We all benefit from flexibility and get to use the best of both worlds to get our work done.Why are we hiring?Well, we’re growing and thriving. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We don’t just want you to work here. We want you to grow and thrive here. We’re embracing a hybrid work model that enables our teams to split their time between office and home. And we’ve created a culture here that cares just as deeply about the career you’re building. About SimpliSafeWe’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure.