Jobs at SmithRx
4,847 open positions
Principal Data Architect
Company: SmithRx
Location: San Francisco, CA
Posted Aug 04, 2023
(OLTP, No SQL, document store, OLAP, graph, and time series databases).Prior experience in production database/data warehouse admin and performance optimization, security best practices to ensure operational excellenceExport in SQL, Python, Shell programming, Spark (Batch/Streaming), SparkSQL, PySpark, CI/CD, and automated testing capabilities Experience in data technologies (AWS Redshift, Postgres DB, Snowflake, BigQuery, Airflow, Terraform, Kubernetes, Spark, pySpark, etc. Implement security protocols such as encryption, access controls, and data backup and recovery procedures.Identify and contributes to opportunities for technology improvements, tooling innovations, best practices, and vendor evaluationsDrive engineering excellence and lead craftsmanship in building, testing, and optimizing ETL/feature/metric pipelinesWhat will you bringBS or advanced degree in Computer Science, Information Systems, or relevant experience.Minimum of 7+ years of experience in software engineering, data engineering, or related field.Strong database architecture, critical thinking, and problem-solving abilities, along with an ability to handle ambiguous, and evolving requirementsGood understanding of the latest database structure and types. Develops flexible, maintainable, and reusable data engineering solutions using standards, best practices, and frameworks with a focus on efficiency and innovationProvide technical guidance, solid design principles, and support to developers, system administrators, and other stakeholders.Ensure that data is secure and protected from unauthorized access or modification. He/She will advocate and bring best practices/methodologies, and documentation with a heavy emphasis on design and architectural decisions.What You’ll DoLead a data architecture board (engineering, platform, and data engineering) with responsibility for data architectural design, performance tuning, administration, data security, and protection. Monitor and optimize the performance of database systems. This role will own the technical leadership and bridge between engineering, platform, and data engineering with responsibilities in defining, planning, delivering, and supporting the implementation of our production data architecture to drive business value and growth. )Ability to collaborate with multiple teams and influence stakeholders to consider alternate viewpoints. If this is the right opportunity for you, please apply with your resume and cover letter. Ability to architect and implement the database design based on the use cases. Our unified technology platform provides real-time actionable insights that drive cost savings, power clinical services, and result in a brilliant customer experience. The result is a PBM delivering unmatched service quality and operational efficiencies that exceeds all industry standards. We are looking for a Principal Data Architect to be part of our Data Engineering team to drive and enable our data capabilities in transforming our company into a data-driven organization and help lay the foundations of a robust data ecosystem. We look forward to hearing from you!
Principal Data Architect
Company: SmithRx
Location: San Francisco, CA
Posted Aug 08, 2023
(OLTP, No SQL, document store, OLAP, graph, and time series databases).Prior experience in production database/data warehouse admin and performance optimization, security best practices to ensure operational excellenceExport in SQL, Python, Shell programming, Spark (Batch/Streaming), SparkSQL, PySpark, CI/CD, and automated testing capabilities Experience in data technologies (AWS Redshift, Postgres DB, Snowflake, BigQuery, Airflow, Terraform, Kubernetes, Spark, pySpark, etc. Implement security protocols such as encryption, access controls, and data backup and recovery procedures.Identify and contributes to opportunities for technology improvements, tooling innovations, best practices, and vendor evaluationsDrive engineering excellence and lead craftsmanship in building, testing, and optimizing ETL/feature/metric pipelinesWhat will you bringBS or advanced degree in Computer Science, Information Systems, or relevant experience.Minimum of 10+ years of experience in data engineering, software engineering, or related field.Strong database architecture, critical thinking, and problem-solving abilities, along with an ability to handle ambiguous, and evolving requirementsGood understanding of the latest database structure and types. Develops flexible, maintainable, and reusable data engineering solutions using standards, best practices, and frameworks with a focus on efficiency and innovationProvide technical guidance, solid design principles, and support to developers, system administrators, and other stakeholders.Ensure that data is secure and protected from unauthorized access or modification. He/She will advocate and bring best practices/methodologies, and documentation with a heavy emphasis on design and architectural decisions.What You’ll DoLead a data architecture board (engineering, platform, and data engineering) with responsibility for data architectural design, performance tuning, administration, data security, and protection. Monitor and optimize the performance of database systems. This role will own the technical leadership and bridge between engineering, platform, and data engineering with responsibilities in defining, planning, delivering, and supporting the implementation of our production data architecture to drive business value and growth. )Ability to collaborate with multiple teams and influence stakeholders to consider alternate viewpoints. If this is the right opportunity for you, please apply with your resume and cover letter. Ability to architect and implement the database design based on the use cases. Our unified technology platform provides real-time actionable insights that drive cost savings, power clinical services, and result in a brilliant customer experience. The result is a PBM delivering unmatched service quality and operational efficiencies that exceeds all industry standards. We are looking for a Principal Data Architect to be part of our Data Engineering team to drive and enable our data capabilities in transforming our company into a data-driven organization and help lay the foundations of a robust data ecosystem. We look forward to hearing from you!
Lead Data Analyst
Company: SmithRx
Location: San Francisco, CA
Posted Aug 06, 2023
Redshift, SageMaker, S3 etc.) preferredRobust analytical skills, ability to think critically about data and the stories they tell; experience integrating large sets of data from disparate sourcesA curiosity and excitement to learn about pharmacy industry dataStrong communication skills via meetings and written correspondenceSelf-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitmentsExecution-focused ethos - you are a solutions-oriented problem solver and efficiency drivenFlexible, adaptable, and able to respond under the pressure of a fast-paced technology companySF preferred but Remote position can be considered for strong candidatesWhat SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance Flexible Spending Benefits Discretionary Time Off 401(k) Retirement Savings Program Commuter Benefits Paid Parental Leave benefitsProfessional development and training opportunities Finally, you will lead the way in designing creative metrics and appealing visualizations for reporting that effectively communicate our value proposition and enhance the SmithRx product. Our goal is for the Data Analytics Lead to leverage their analytical rigor, business acumen, and prior experience to showcase the robust, meaningful, and cost-effective product offering we provide for our clients and members.What will you do:Lead the charge on partnering closely with our stakeholder teams to ensure all near and long term needs are scoped, documented, and have a place on the Data Analytics team’s product roadmapProvide thought leadership for best practices and shape the team’s approach to data cleaning, governance, analysis, visualization, and disseminationGuide team members in conducting rigorous, insightful analysis to not only answer the “what and when” questions, but also the “hows and whys” Create visual snapshots that tell clear, compelling stories and illustrate how SmithRx’s value proposition makes a real-world impact for customersManage ad hoc tickets via the team’s helpdesk system, ensuring all tasks are assigned appropriately and have a clear timeline to completionProvide end-to-end mentorship to the team, shaping both day-to-day operations and also the 3-5 year vision for the Data Analytics teamWhat will you bring to SmithRx:7-10 years of work experience massaging, interrogating, drawing insights from, visualizing, and presenting data requiredHealthcare and/or pharmacy experience preferredBachelor’s degree required / advanced degree preferredAdvanced skill in SQL requiredAdvanced skill in Looker requiredFamiliarity with additional data analysis tools (Python, R, Java, etc.) You will function as a generalist to start, functioning as a liaison between the data team and our stakeholder teams, which we organize under three broad verticals: Commercial Strategy, Operational Efficiency, and Customer Satisfaction. preferred Familiarity with Salesforce or similar CRM platforms requiredFamiliarity with Jira or similar project management tools requiredFamiliarity with the Amazon Web Services (e.g. As the Data Analytics Lead evolves in their role, you will assume greater oversight of one of these verticals.The Data Analytics Lead will support junior team members in diving deep into our data, hunting for the business insights that will support key business needs and communicating them to decision-makers. Furthermore, you will guide the team in exploring the intricacies of our data – searching for patterns and discovering trends that will inform our business understanding and contribute to organizational strategy for years to come. We seek a Data Analytics Lead to assist us in these exciting endeavors.The Data Analytics Lead will operate as a part of SmithRx’s growing Data Analytics team and report to the Senior Manager, Data Analytics. SmithRx’s Data Analytics team is at the forefront of wrangling vast amounts of data, unlocking their complexities, and harnessing their insights to generate value for present and prospective clients. You will manage the data team’s day-to-day relationship with these stakeholder teams and ensure we are providing them with the resources they need to operate effectively.
QA Architect
Company: SmithRx
Location: San Francisco, CA
Posted Jul 29, 2023
The text is about a job posting for a QA Automation Lead/Architect in a pharmacy benefits company. The company is looking for someone with strong technical skills and experience in modernizing their outdated systems. The role involves developing test strategies, test environment setup, and collaborating with the development and QA team. The candidate should be able to translate complex business requirements into test scenarios and cases.
Information Systems Security Engineer
Company: SmithRx
Location: San Francisco, CA
Posted Aug 02, 2023
You will be responsible for identifying vulnerabilities and potential threats, conducting risk assessments, and developing and implementing security solutions to mitigate risks of Cybersecurity threats.. You will also be involved in incident response, security monitoring, and security policy development. Key Responsibilities:Design, implement, and maintain secure systems and networks, including servers, routers, switches, firewalls, intrusion detection/prevention systems, and other security devices.Install security software, perform security testing of data processing systems, update computer virus protection systems, evaluate security violations and train users in security system procedures.Perform vulnerability assessments, penetration testing, and risk assessments to identify and prioritize potential security risks and vulnerabilities.Develop and implement security measures, policies, and procedures to protect systems and networks against unauthorized access, data breaches, and other security incidents.Monitor and analyze security logs and events, and respond to security incidents in a timely manner.Conduct security audits and assessments to ensure compliance with applicable regulations, industry best practices, and organizational security policies.Collaborate with cross-functional teams to ensure that security requirements are incorporated into system and network design, development, and implementation processes.Provide technical expertise and guidance to IT, DevSecOps, and engineering teams to ensure that security controls are effectively implemented and maintained.Stay updated on the latest security threats, technologies, and industry trends, and provide recommendations for improving security posture.Participate in incident response activities, including investigation, containment, and recovery efforts, as needed.Implement and maintain Cyber security controls and practices.Provide training and awareness programs to educate employees and users about security best practices and procedures.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field.Relevant professional certifications, such as CISSP, CISM, CEH, or other security certifications.Minimum of 8+ years of experience in information system security engineering, network security, or a related field.Strong knowledge of security principles, best practices, and industry standards, such as NIST, ISO 27001, and CIS Critical Security Controls.Hands-on experience with security technologies, such as firewalls, IDS/IPS, SIEM, DLP, antivirus, and vulnerability scanning tools.Great awareness of cybersecurity trends and hacking techniques.Has experience implementing the 7 layers of Cybersecurity.Experience with risk assessment, penetration testing, and incident response methodologies.Strong understanding of networking concepts and protocols, such as TCP/IP, VLANs, VPNs, and routing/switching.Familiarity with security-related regulations, such as SOC, SOX, GDPR, HIPAA, and PCI-DSS.Excellent analytical, problem-solving, and troubleshooting skills.Strong communication and interpersonal skills, with the ability to effectively communicate complex security concepts to technical and non-technical stakeholders. You will work closely with cross-functional teams, including IT, DevSecOps and engineering to ensure that systems and networks are secure, compliant with applicable regulations, and protected against unauthorized access and other security risks. Job Summary: As an Information Systems Security Engineer (ISSE), you will be responsible for designing, implementing, and maintaining secure systems and networks from potential hackers and cyber-attacks.
Senior Corporate Security Engineer
Company: SmithRx
Location: San Francisco, CA
Posted Aug 28, 2023
The text describes a job posting for a Security Specialist in a pharmacy benefits company. The company is looking for someone to advise on security best practices, develop and manage security tools, and collaborate with cross-functional teams. The ideal candidate should have strong knowledge of CorpSec principles and hands-on experience with corporate security tooling.
Plan Operations Analyst
Company: SmithRx
Location: Provo, UT
Posted Aug 15, 2023
SmithRx, a rapidly growing Health-Tech company, is seeking a Plan Operations Associate to join its Customer Success team. The role involves maintaining platform configurations, communicating project status, driving workflow efficiency improvements, collaborating with various teams, and supporting new trading partner integrations. The ideal candidate will have a Bachelor's degree, 1-2 years of healthcare/pharmacy experience, robust analytical skills, and strong communication abilities. SmithRx offers competitive benefits, professional development opportunities, and a mission-driven culture.
Senior DevSecOps Engineer
Company: SmithRx
Location: San Francisco, CA
Posted Aug 04, 2023
At SmithRx, we're building a modern pharmacy benefit manager from the bottom up to change this.We are looking for an Sr. DevSecOps Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a “safety culture” within the SmithRx’s DevSecOps practice. Our user base is currently doubling monthly, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure.ResponsibilitiesHelp build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same.Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in a cloud environment.Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions.Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner.Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary.Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind.Organize the highest levels of systems and infrastructure availability, acting proactivelyBe a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with.Install, configure, test and maintain operating systems, application software and system management tools.Develop custom scripts to increase system efficiency and lower the human intervention time on any tasksEvaluate application performance, identify potential bottlenecks, develop solutions, and implement them with the help of developers.Be effective in maintaining SmithRX security program controls and best practices.Understand the health regulatory space and maintain HIPAA compliant systems.Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization.Be a part of on-call PagerDuty rotations.Prerequisites3+ years of experience in DevOps/DevSecOps.Experience deploying and monitoring web applications in AWS.Security first mindset.Worked as an active team member for both product development and the operations teams to provide the best DevSecOps practices and supported their applications with feasible approaches.Experience in building secure development and test environments integrated to CI/CD pipelines and software release cycles.Experience conforming to data privacy regulations like GDPR, HIPAA.Demonstrated experience with secure development, coding, engineering practices.Experience building and maintaining a container based infrastructure and KubernetesExperience with Infrastructure as Code and infrastructure testing strategies.Experience with systems reliability, load balancing, monitoring, logging.Experience with fully automating CI/CD pipelines with associated tools such as CircleCIKnowledge of infrastructure automation, monitoring, and capacity planningExperience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA.Knowledge of best practices and IT operations in an always-available serviceExperience working and managing SQL and NoSQL databases like Redis, Redshift, AWS RDS, PostgreSQL, BigQuery, and SnowflakeKnowledge and ability to troubleshoot issues in a cloud environmentStrong scripting skills, including shell scripts, Perl, Ruby, Python, Go, Groovy, Helm, etc. Every year, half of a trillion dollars flow through pharmacy benefit managers, with more than 90% of that money running through systems designed in the late 80s running Cobol. These archaic systems prevent our competitors from providing innovative healthcare programs or saving their clients money. Join Our TeamWe are a series B funded company in the pharmacy benefits space.
Project Manager
Company: SmithRx
Location: San Francisco, CA
Posted Aug 09, 2023
You help manage their technical specifications/user stories and ensure smooth and on time delivery of business critical projects.What you will do:Requirements Management and Program Execution:Lead projects that improve day-to-day operations and support long-term strategyEmploy superb written and meeting skills to quickly resolve discovered issues or bottlenecksBe the source of truth for project status and work to make overall progress clearParticipate in software development team’s sprint ceremoniesFacilitate requirements gathering sessions with business partners and support prioritizing business needsConvert complex business needs into actionable user stories, and ensure continued alignment with business and technology driversDivide complicated projects into manageable parts and devise delivery plansSize, groom, and drive partner accountability related to user stories, projects, epics, and tasks in JiraDefine success criteria for testing and product acceptanceEnsure successful adoption with the right amount of documentation and training for the current and future state of business processesCustomer Focus & Value PropositionEnsure business requirements are fully understood and that implementation plans match expectationsWork alongside the engineering leadership team to establish and execute their technical programsWhat you will bring to SmithRx:Bachelor's degree or equivalent practical experience.3 years of experience in program/project management.Experience with program management for projects that span multiple teams in geographically disparate locations.Experience commercializing technical product launches and comfortable conversing on technical topics and products.Knowledge in security and privacyUnderstanding of the software development life cycle and Agile methodologiesExperience working with engineering, non-engineering teams, and other cross-functional stakeholders.What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance Flexible Spending Benefits Discretionary Time Off 401(k) Retirement Savings Program Commuter Benefits Paid Parental Leave benefitsProfessional development and training opportunities SmithRx delivers unmatched service quality and operational efficiencies that exceeds all industry standards.As a Project Manager, you will play a key role in leveraging your Agile expertise to partner with technical development teams and business stakeholders in aligning business requirements into high quality technology outcomes to solve business problems and address customer needs. Our unified technology platform provides real-time actionable insights that drives cost savings, powers clinical services and results in a brilliant customer experience. A unified technology platform exists nowhere else in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. Especially when it’s hard.Courage: Embrace the challenge.Together: Build bridges and lift up your colleagues.Job SummaryThe Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits. At our core, we are guided by our company values:Integrity: Do the right thing. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. Who We Are:SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work.
Lead, Plan Operations
Company: SmithRx
Location: Provo, UT
Posted Aug 11, 2023
Especially when it’s hard.Courage: Embrace the challenge.Together: Build bridges and lift up your colleagues.Job Summary:SmithRx is looking for a Lead, Plan Operations to support all core Partner Operation functions ensuring high-quality delivery of the SmithRx products for our partners, clients, and members.What will you do:Build a strong and cohesive team by providing leadership to direct reports through coaching and applying working knowledge of systems and proceduresProvide people or functional area management to the Partner Operations Analysts and SpecialistsConduct ongoing 1:1 meetings with direct reports and provide feedback for performance reviews and career progressionMaintain platform configurations necessary for ongoing Partner OperationsCommunicate project status and escalating issues when appropriateDrive changes to improve workflow efficiency across the organizationCollaborate and provide support for member support and customer success teamsCollaborate with engineers on system enhancements to workflow automationUnderstand and facilitate technical details related to eligibility and accumulator file requirements Validate system configurations for accuracy by monitoring all inbound and outbound filesMonitor open support tickets and provide troubleshooting support for our claims adjudication processes including eligibility, accumulators, and reportingSupport new partner integrations and client implementationsInterface with partners surfacing issues and tracking outstanding work requestsWhat will you bring to SmithRx:Bachelor's degree or equivalent work experienceRequires 5+ years of related work experience within healthcare benefits, pharmacy benefits, Third Party Administrator (TPA), etc.Requires 2+ years of managerial experienceRobust analytical skills; t skills in Microsoft ExcelBasic level skill and experience with MySQL encouragedExperience with electronic data interface (EDI) processes and standardsStrong communication skills via face-to-face meetings, conference calls and written correspondenceSelf-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitmentsExecution-focused ethos you are a solutions-oriented problem solver and efficiency drivenFlexible, adaptable, and able to respond under the pressure of a fast-paced technology companyWhat SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance Flexible Spending Benefits Discretionary Time Off 401(k) Retirement Savings Program Commuter Benefits Paid Parental Leave benefitsProfessional development and training opportunities At our core, we are guided by our company values:Integrity: Do the right thing. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. Who We Are:SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work.
Integration Manager
Company: SmithRx
Location: Provo, UT
Posted Aug 01, 2023
SmithRx is a rapidly growing Health-Tech company with a mission to disrupt the Pharmacy Benefit Management (PBM) sector. They have onboarded hundreds of thousands of members since 2016 and pride themselves on their mission-driven and collaborative culture. They are looking for an Integration Manager to support core Integration functions and ensure the high quality of their product.
Manager, Account Management
Company: SmithRx
Location: Provo, UT
Posted Aug 06, 2023
We build and manage effective relationships with our customers’ operational leadership, communicating the value of our services in the context of customers’ business goals with the goal of retaining high performing, satisfied customers. Especially when it’s hard.Courage. The Account Manager begins involvement with their client at implementation kick-off and is responsible for the development and maintenance of the client success plan, orchestrating the involvement of additional SmithRx teams to ensure that the client is achieving their stated business goalsWhat will you do:Be accountable for customer satisfaction and retention of assigned client(s)Build trusting relationships with client operational leadershipMaintain a comprehensive understanding of business challenges faced by customersApply cross-functional project management to drive resolution for escalated client issues, coordinating internal and external teams as necessaryIdentify product gaps by conducting business impact assessments and managing client expectationsAssess and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is in placeWhat will you bring to SmithRx:An obsession with customer experience and customer satisfactionA passion for solving difficult problems together in collaboration with the broader teamExecutive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogueExperience in Client relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achievedAbility to work independently as well as part of an extended, cross-functional teamSelf-driven, results-oriented work ethic with a positive outlookAbility to take initiative with little to no directionBe transparent and honest in a positive, professional and polite mannerConflict resolution skillsEmpathic communicator with a consultative approach, able to see things from other person's point of viewAt least 3 – 5 Years of working knowledge of healthcare benefits, account management, pharmacy benefits, commercial health insuranceBachelor’s and Advanced Degree in a related field (strongly preferred)What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance Flexible Spending Benefits Discretionary Time Off 401(k) Retirement Savings Program Commuter Benefits Paid Parental Leave benefitsProfessional development and training opportunities “Innovation has lagged in the PBM sector, and our team is dedicated to accelerating change.”Job Summary:The Customer Success Team is focused on helping SmithRx’s clients derive the full value of their PBM services. You will bring strong industry and product knowledge and serve as a trusted advisor and business partner for your client’s operational leadership. Build bridges and lift up your colleagues.Our Commitment:SmithRx is a rapidly growing, venture-backed health-tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. “Our focus is on building the next generation pharmacy benefits partner that enables choice, aligns incentives, and surfaces insights to improve care delivery,” says SmithRx Founder & CEO Jake Frenz. Embrace the challenge.Together. We identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients.As an Account Manager you will be responsible for ensuring the complete post-sale success and satisfaction of SmithRx customers. At our core, we are guided by our company values:Integrity. Do the right thing.