Jobs at SmithRx
4,847 open positions
Senior Manager, Design
Company: SmithRx
Location: San Francisco, CA
Posted Dec 16, 2023
Commuter Benefits. Flexible Spending Benefits. Discretionary Time Off. Knowledge of current design trends, technologies, and methodologies. Paid Parental Leave benefits. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance. Proficient in design tools such as Adobe Creative Suite, Sketch, Figma, etc. Professional development and training opportunities. Comfortable navigating ambiguity and making informed design decisions. 401(k) Retirement Savings Program.
Manager, Account Management
Company: SmithRx
Location: Provo, UT
Posted Dec 06, 2023
Enable customer success outcomes including reduced customer churn, revenue expansion opportunity identification, higher customer product adoption, customer satisfaction, and overall customer health scores. Key focus areas will include setting team goals/priorities, managing and improving the CSAT scores, enabling effective account coverage, and creating an inspiring team environment. Manage the achievement of key performance indicators for team’s portfolio identified accounts. What you will do: Establish clear team goals/priorities in alignment with broader Customer Success and Account Management strategy. The Manager of Customer Success and Account Management is responsible for a team of individuals driving the ongoing attainment of outcomes, product adoption, and complete post-sale success and satisfaction of SmithRx customers. Perform regular team member coaching and identify team’s training opportunities Manage portfolio of accounts toward optimal coverage targets by planning appropriate team capacity Build trusting relationships with client operational leadership Maintain a comprehensive understanding of business challenges faced by customers Assist leadership with cross-functional project management to drive resolution for escalated client issues while coordinating internal and external teams as necessary Identify product gaps by conducting business impact assessments and proactively manage client expectations Assess and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is established Actively participate in the full interview and onboarding life cycle What you will bring to SmithRx: 5+ years in Customer Success/ Account Management leadership roles with direct reports required 5+ years of working knowledge of healthcare benefits/ pharmacy benefits/ commercial health insurance required A positive, growth mindset with the ability to stay calm under pressure while driving towards solutions An obsession with customer experience and customer satisfaction A passion for solving difficult problems together in collaboration with the broader teams Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue Experience in Client relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achieved Ability to work independently as well as part of an extended, cross-functional team Self-driven, results-oriented and disciplined work ethic Ability to take initiative with little to no direction Be transparent and honest in a positive, professional and polite manner Expert conflict resolution skills Highly effective communicator with a consultative and tactful approach; Ability to observe situations and scenarios from the client or team member’s point of view Ability to navigate unique and individual team member scenarios while providing coaching through day-to-day challenges, and mentoring through a long-term relationship-based approach to drive long term individual success Bachelors or equivalent work experience required What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Time Off 13 Paid Holidays Wellness benefits- Spring Health, Gympass, and Headspace Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities This role will serve as internal champion and quarterback, coordinating the cross functional approach required for sustained customer success and growth. We build and manage effective relationships with our customers’ operational leadership, communicating the value of our services in the context of customers’ business goals with the goal of retaining high performing, satisfied customers. Courage: Embrace the challenge. Job Summary: The Customer Success Team is focused on helping SmithRx’s clients derive the full value of their PBM services.
Senior Full Stack Engineer
Company: SmithRx
Location: San Francisco, California, United States
Posted Feb 02, 2024
<p><strong>Who We Are<strong><p> <p>SmithRx is a rapidly growing venturebacked HealthTech companynbsp Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management PBM sector by building a nextgeneration drug acquisition platform driven by cutting edge technology innovative cost saving tools and bestinclass customer servicenbsp With hundreds of thousands of members onboarded since 2016 SmithRx has a solution that is resonating with clients all across the country<p> <p>We pride ourselves for our missiondriven and collaborative culture that inspires our employees to do their best work We believe that the US healthcare system is in need of transformation and we come to work each day dedicated to making that change a reality At our core we are guided by our company values<p> <ul> <li><strong>Integrity<strong> Do the right thing Especially when it’s hard<li> <li><strong>Courage<strong> Embrace the challenge<li> <li><strong>Together <strong>Build bridges and lift up your colleagues<li> <ul> <p><strong>Job Summary<strong><p> <p>The Engineering team at SmithRx is developing the nextgeneration modern pharmacy benefits management PBM platform that will change how companies administer and manage pharmacy benefits Our unified technology platform provides realtime actionable insights that drives cost savings powers clinical services and results in a brilliant customer experience A unified technology platform exists nowhere in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies SmithRx delivers unmatched service quality and operational efficiencies that exceed all industry standards<p> <p>As a Senior FullStack Software Engineer you will play a key role in the entire software development lifecycle from FE and BE design build test and maintain our SmithRx web product suite You will work with Product and other stakeholders Business UX QA etc and bridge the gap between UIUX design and technical implementation taking an active role on both sides and defining how the application looks as well as how it worksnbsp You will advocate and bring best practicesmethodologies coding standards and largescale web application perspectives to our teamnbsp We need our engineers to be versatile and driven display leadership and ownership qualities and be enthusiastic to take on new challenges as we continue to push technology forward<p> <p><strong>What you will do<strong><p> <ul> <li>Taking the lead on designing developing and maintaining SmithRx fullstack features with a strong depth of knowledge in JavaScript React GraphQL and a compiled language C C++ Java Go while leveraging CICD to iterate quickly<li> <li>Collaborate with stakeholders and technical leads to understand functional and technical feasibility to produce highquality performant decoupled and scalable code<li> <li>Provide scope and risk estimates for system and feature builds by building technical design documentation<li> <li>Continually apply software development best practices design patterns tools and technologiesnbsp<li> <li>Troubleshoot production issues by performing triages for issues that arise and performing root cause analysis to prevent future occurrence of issues<li> <li>Leverage AWS technologies like Lambda and Fargate to handle various types of jobs and batch processingnbspnbsp<li> <li>Coachmentor junior team members in their assigned engineering projects by reviewing and providing feedback on code developed and performing design and code reviews<li> <li>Be the cornerstone of a collaborative learning culture through knowledge sharing mentorship code reviews and exploration of new frameworks and paradigms<li> <ul> <p><strong>What you will bring to SmithRx<strong><p> <ul> <li>BS or advanced degree in computer science<li> <li>5+ years of software development experience working on clientside and serverside applications<li> <li>Expertise in JavaScript a compiled language GraphQL React HTML CSS and various frameworks<li> <li>Experience in a compiled language Go C or C++ and interpreted languages Python Javascript or React is required<li> <li>Proficiency with relational databases such as PostgreSQL including schema design SQL tuning and database monitoring is required<li> <li>Demonstrated experience designing and implementing scalable APIs a solid understanding of design patterns database design and testing best practices<li> <li>Proven experience in software design implementing reusable components or libraries and ability to work on features with little supervision<li> <li>Experience using Git in a professional environment<li> <li>Experience in writing automated tests using testing frameworks such as Cypress or Selenium<li> <li>Some industry experience with CICD pipeline Docker AWS platform and Kubernetes<li> <li>Understanding of typical web application SOA and distributed systems architecture<li> <li>Experience at a highgrowth startup a plus<li> <li>Positivity nondogmatic teamfirst attitude<li> <li>Flexibility someone who is responsive and comfortable with ambiguity<li> <li>Highly disciplined approach to software design and development and ability to work on features independently accurately forecast delivery milestones and work with stakeholders to ensure that expectations are met<li> <ul> <p><strong>What SmithRx Offers You<strong>nbsp<p> <ul> <li>Highly competitive wellness benefits including Medical Pharmacy Dental Vision and Life Insurance and ADampD Insurance<li> <li>Flexible Spending Benefitsnbsp<li> <li>401k Retirement Savings Programnbsp<li> <li>Shortterm and longterm disability<li> <li>Discretionary Paid Time Offnbsp<li> <li>12 Paid Holidays<li> <li>Wellness Benefits<li> <li>Commuter Benefitsnbsp<li> <li>Paid Parental Leave benefits<li> <li>Employee Assistance Program EAP<li> <li>Wellstocked kitchen in office locations<li> <li>Professional development and training opportunities<li> <ul><br><br>Please mention the word SPIRITED and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Director, Product Management
Company: SmithRx
Location: San Francisco, CA
Posted Dec 16, 2023
Commuter Benefits. Flexible Spending Benefits. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance. Discretionary Time Off. Paid Parental Leave benefits. Professional development and training opportunities. Healthcare Expertise: In-depth knowledge of the healthcare industry, including regulations, trends, and emerging technologies. Agile Methodology: Familiarity with Agile development methodologies. Collaboration: Foster collaboration and communication between different departments, including engineering, marketing, sales, and operations, to ensure product development aligns with business goals. Team Leadership: Proven experience managing and developing high-performing product management teams.
Partner Relationship Manager
Company: SmithRx
Location: Remote
Posted Mar 07, 2024
SmithRx is a rapidly growing Health-Tech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Partner Relationship Manager to ensure the success of its clients.
Lead Data Analyst
Company: SmithRx
Location: San Francisco, CA
Posted Dec 23, 2023
SmithRx, a rapidly growing Health-Tech company, seeks a Data Analytics Lead to join its mission-driven team. The role involves partnering with stakeholder teams, providing thought leadership, guiding analysis, creating compelling visualizations, and mentoring junior team members. The ideal candidate will have 7-10 years of data experience, advanced SQL and Looker skills, and familiarity with Salesforce, Jira, and AWS. SmithRx offers competitive benefits and opportunities for professional development.
Senior Full Stack Engineer
Company: SmithRx
Location: San Francisco, California, United States
Posted Feb 02, 2024
SmithRx is a rapidly growing Health-Tech company aiming to revolutionize the Pharmacy Benefit Management sector. They offer a next-generation drug acquisition platform, driven by technology, cost-saving tools, and excellent customer service. The company values integrity, courage, and teamwork. They seek a Senior Full-Stack Software Engineer to lead the development of their modern PBM platform, utilizing JavaScript, React, GraphQL, and a compiled language. The role involves designing, developing, and maintaining full-stack features, collaborating with stakeholders, and mentoring junior team members. SmithRx provides competitive benefits, professional development opportunities, and a collaborative learning culture.
Payroll Administrator
Company: SmithRx
Location: San Francisco, CA
Posted Dec 07, 2023
Prepare, review and distribute annual employee tax forms, including W-2's and 1095's Maintain compliance with federal, state and local tax jurisdictions including proper tax code setup in Paylocity. Experience at a rapidly growing startup is highly desired Effective communication, interpersonal and consultative skills Proven ability to handle sensitive and confidential information with discretion Sound judgment and problem-solving skills A ‘get it done’ creative attitude and an ability to seek out and implement novel solutions to meet a growing, dynamic, and ever-changing environment Ability to work independently, manage multiple projects simultaneously, be flexible, detail oriented and able to prioritize What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Time Off 12 Paid Holidays Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well stocked kitchen in office locations Professional development and training opportunities Review quarterly 941’s and other tax filings and reconcile to payroll records Assist the accounting team with payroll related journal entries and account reconciliations What you will bring to SmithRx: 5-7+ years progressive experience with proven success in owning and managing the payroll process Bachelor's degree or equivalent in Accounting, Business, Management, or related field required. What you will do: Ensure accurate and proper payment of wages and salaries by preparing and processing salaries and reported hours worked in Paylocity, correctly utilizing paid leave, and holiday pay, correctly accruing compensatory time and correctly computing overtime if appropriate Work closely with management team on timesheet management, provide best practices and organize trainings for timesheet entries, approvals, submissions, and/or corrections Ensure organization is properly set up to submit employment tax reports and payments to various states for current and new geographies Improve internal operating procedures and controls for the administering and managing of benefits & payroll Develops appropriate communication and educational programs using various media to keep staff informed and updated on our organization benefit programs Effectively utilize the data processing system to obtain, store and analyze pertinent data and information Conduct regular payroll processing audits and variance reporting and resolve discrepancies prior to payroll submission Serve as the first point of contact for employee inquiries regarding payroll Responsible for responding to and setting up garnishments and payment requests in HRIS and ensuring external payments are made in a timely manner Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. Courage: Embrace the challenge. This role will work closely with the People Operations team to ensure accurate bi-weekly payroll processing and timecard management. Job Summary: The Payroll Administrator will manage and process all activities relating to the administration and maintenance of payroll and employee benefits. Together: Build bridges and lift up your colleagues. At our core, we are guided by our company values: Integrity: Do the right thing. Especially when it’s hard.
Senior Product Manager
Company: SmithRx
Location: San Francisco, CA
Posted Dec 07, 2023
Commuter Benefits. Flexible Spending Benefits. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance. Paid Parental Leave benefits. Discretionary Time Off. Professional development and training opportunities. Ability to collaborate effectively with engineering, non-engineering teams, and cross-functional stakeholders with effective communication. 401(k) Retirement Savings Program. 6+ years of experience in product management, on technical products. Drive and influence Product Management excellence.
Senior Frontend Engineer
Company: SmithRx
Location: Remote
Posted Nov 14, 2023
Coach/mentor junior team members in their assigned engineering projects by performing design and code reviews Work with senior leadership to turn technical vision into a tangible roadmap Be the cornerstone of a collaborative learning culture through knowledge sharing, mentorship, code reviews, and exploration of new frameworks and paradigms What you will bring to SmithRx: BS or advanced degree in computer science 5+ years of software development experience working on client-side applications Expertise in JavaScript, React, GraphQL, HTML, CSS and various front-end frameworks Proven experience in client-side software design, implementing reusable components, and ability to work on features independently Experience using Git in a professional environment Experience in writing automated tests using testing frameworks such as Cypress or Selenium Some industry experience with CI/CD pipeline, Docker, and a common cloud service provider Understanding of typical web application, SOA and micro services patterns a plus Experience at a high-growth startup a plus What SmithRx Offers You: Total Rewards package that includes incentive bonus and stock options Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Time Off 13 Paid Holidays Wellness benefits- Spring Health, Gympass, and Headspace Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities What you will do: Taking the lead on designing, developing and maintaining SmithRx frontend features with a strong depth of knowledge in JavaScript, React, and GraphQL while leveraging CI/CD to iterate quickly Collaborate with stakeholders and technical leads to understand functional and technical feasibility of UI/UX designs to produce high-quality, performant, decoupled, and scalable code Continually apply software development best practices, design patterns, tools and technologies Troubleshoot production issues by performing triages for issues that arise and performing root cause analysis to prevent future occurrence of issues. We need our engineers to be versatile and driven, display leadership and ownership qualities, and be enthusiastic to take on new challenges as we continue to push technology forward. You will advocate and bring best practices/methodologies, coding standards and large-scale web design perspectives to our team. You will work with Product and other stakeholders (Business, Backend, UX, etc) and bridge the gap between UI/UX design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. As a Senior Front-End Software Engineer, you will play a key role in the entire software development lifecycle from FE design, build, test and maintain our SmithRx web product suite. SmithRx delivers unmatched service quality and operational efficiencies that exceed all industry standards. Our unified technology platform provides real-time actionable insights that drives cost savings, powers clinical services and results in a brilliant customer experience. A unified technology platform exists nowhere in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. Who We Are: The Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform that will change how companies administer and manage pharmacy benefits.
Senior Events Marketing Manager
Company: SmithRx
Location: Provo, UT
Posted Dec 13, 2023
Knowledge of event technologies, registration systems, and event analytics. Creative mindset with a strong focus on customer experience, engagement, pipeline management, and data literacy. 8+ years of experience in event management, including planning and executing large-scale conferences, trade shows, and corporate events. Excellent project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and work under pressure. Team Leadership And Collaboration Build and lead a high-performing events team, providing guidance, coaching, and development opportunities. Collaborate closely with internal teams and external partners to ensure seamless execution, exceptional event experiences, strong pipeline management, and data literacy. What you will bring to SmithRx: Bachelor's degree in marketing, communications, business, or a related field (Master's degree preferred). Track expenses, manage vendor contracts, and negotiate favorable pricing and terms. Event Execution And Management Oversee all aspects of event planning and execution, including budgeting, venue selection, vendor management, logistics, and production. Utilize your experience to effectively manage event timelines, resources, deliverables, and pipeline management, while maintaining high standards of quality.