Jobs at Sprout Social
631,387 open positions
Senior Software Engineer - Front End (B2B)
Company: Sprout Social
Location: Poland
Posted Apr 26, 2024
<p class=jobDescription> <p> Sprout Social is looking to hire a Senior Software Engineer Front End to the Engineering team <p> <p> <p> <p> <strong> Why join Sprouts FrontEnd Engineering team <strong> <p> <p> At Sprout our method of working across teams is about combining our collective strengths and learning from each other Joining our FrontEnd Engineering team means closely collaborating with crossfunctional teams spanning mobile backend and site reliability engineering Our Engineering team is a place to sharpen your craft and solve hard problems alongside industry leaders Our iterative approach ensures that our software solutions meet diverse customer needs By joining our team youll play a pivotal role in driving upcoming transformative platform enhancements <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Write clean performant and maintainable code <p> <li> <li> <p> Provide technical leadership and guidance to other team members including junior engineers <p> <li> <li> <p> Work closely with crossfunctional teams including backend developers designers and product managers to deliver world class customer experiences <p> <li> <li> <p> Participate in and conduct code reviews to maintain code quality provide feedback and ensure adherence to coding standards <p> <li> <li> <p> Continuously improve the codebase by identifying areas for refactoring and optimization to enhance maintainability and scalability <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <p> Were looking for a creative highly motivated and inquisitive learner to build great software with us If you confidently write web applications using TypeScript JavaScript HTML and CSS wed love to talk with you <p> <p> <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> 5+ years of experience with planning building and releasing frontend applications with web technologies Javascript HTML and CSS <p> <li> <li> <p> Experience building web applications with TypeScript <p> <li> <ul> <p> <p> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Experience building web applications with Angular RxJS andor similar web technologies <p> <li> <li> <p> Experience working as a full stack engineer <p> <li> <li> <p> Experience working with Nodejs <p> <li> <li> <p> Experience working in a large codebase <p> <li> <li> <p> Experience building andor maintaining an internal UI library <p> <li> <li> <p> Communication and project management skills from collaborating with people across different teams and functional areas <p> <li> <ul> <p> <p> <p> <strong> How youll grow <strong> <p> <p> Within 1 month youll plant your roots including <p> <ul> <li> <p> Complete Sprouts New Hire training program alongside other new Sprout team members <p> <li> <li> <p> Deliver business value by shipping your first code change with active pairingmentoring from your teammates <p> <li> <li> <p> Learn how code is deployed to our end users through collaboration with front end developers on your team <p> <li> <li> <p> Have a firm understanding of the teams roadmap and the teams Agile processes by having discussions with your teams manager <p> <li> <ul> <p> <p> <p> Within 3 months youll start hitting your stride by <p> <ul> <li> <p> Independently own and deliver the front end part of small to medium features without peer consultation <p> <li> <li> <p> Adhere to the teams engineering best practices such as testing expectations shared patterns and documentation <p> <li> <li> <p> Openly communicate with all disciplines of the team including backend engineers QA product design and product managers in order to move the teams work forward <p> <li> <li> <p> Contribute to team processes by participating in team activities such as code review estimation technical specification planning collaboration in requirements definition and contribution of feedback during retrospectives <p> <li> <ul> <p> <p> <p> Within 6 months youll be making a clear impact through <p> <ul> <li> <p> Author a technical specification plan for a roadmap project and collaborate with teammates to create an agreed upon delivery plan <p> <li> <li> <p> Mentor junior teammates to provide guidance and coaching on code implementation design review and other software engineering and Agile practices <p> <li> <li> <p> Understand how the team uses Angular and Typescript frameworks and be comfortable explaining relevant details to other engineers <p> <li> <li> <p> Collaborate effectively with product managers to ensure that projects are delivered on time and with quality <p> <li> <li> <p> Understand the how we structure build and deploy the apps and be comfortable explaining relevant details to other engineers <p> <li> <li> <p> Have knowledge of your teams target customer base and their most common use cases within the application <p> <li> <ul> <p> <p> <p> Within 12 months youll make this role your own by <p> <ul> <li> <p> Have an understanding of all aspects of our web application including every module less common use cases and all the Personas within our user base <p> <li> <li> <p> Demonstrate endtoend responsibility for delivering roadmap projects on time from technical planning to performingguiding implementation to testing to final delivery <p> <li> <li> <p> Balance the continuum of tradeoffs during code design knowing that solutions can favor faster delivery with less strict technical requirements or solutions can favor future technical maintainability with delayed delivery of customer value <p> <li> <li> <p> Identify a technical initiative eg technical debt introduction of a new system need for a new JavaScript dependency performance improvement etc for your team <p> <li> <ul> <p> <p> <p> We have some great Perks amp Benefits for you <p> <ul> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program diversity equity and inclusion initiatives and mentorship programs for aspiring leaders <p> <li> <li> <p> $550 USD work from home stipend designed to enhance your remote setup <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices near Krakóws city centre <p> <li> <ul> <p> <p> <p> The base pay range for this role is <strong> 26500 <strong> to <strong> 30000 <strong> PLN monthly Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job dutiesrequirements <p> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p><p>
Vice President, Total Rewards
Company: Sprout Social
Location: Remote
Posted Apr 29, 2024
Sprout Social is seeking a Vice President, Total Rewards to join their People team. The role involves leading the Total Rewards function, managing compensation, benefits, and equity programs, and ensuring they remain competitive. The ideal candidate should have extensive experience in total rewards management, strong analytical skills, and the ability to partner effectively with internal and external stakeholders. Sprout Social offers a comprehensive benefits program, including insurance, work-life balance policies, wellness initiatives, and opportunities for professional development.
Manager - SMB Sales
Company: Sprout Social
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> Description <strong> <p> <p> Sprout Social is looking to hire a Manager SMB Sales for the Sales amp Success team <p> <p> <strong> Why join Sprouts Sales amp Success team <strong> <p> <p> Joining the Sales and Success team is an opportunity to accelerate your career Were a winning team selling and supporting the leading social media management platform for businesses Not only do you get to work alongside some of the sharpest minds in the industry you also get to work with some of the biggest brands in the world including General Mills Makeawish Foundation Honda and Edelman And the real kicker You get to design your own career and follow the path thats best for you Wherever you want to go were committed to helping you get there <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Lead and build teams that are responsible for generating new business and expanding existing revenue within our SMB segment <p> <li> <li> <p> Coach and mentor Account Executives and consistently achieve monthly sales quotas <p> <li> <li> <p> Analyze data to uncover coaching and business opportunities enhance workflow processes and work with various crossfunctional teams and tools <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <p> Sprout Social is looking for someone with proven success in sales leadership including consistently achieving quota as both an individual contributor and a leader You are consultative highly motivated data driven and excited to work in a fastpaced dynamic and growing environment <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> Minimum 1+ years of experience in a SaaS sales management role managing a closing team or relevant experience <p> <li> <li> <p> Consistent track record of exceeding sales quotas <p> <li> <li> <p> Demonstrated passion for hiring developing and coaching top sales talent <p> <li> <ul> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Exceptional organizational and communication skills both verbal and written <p> <li> <li> <p> Demonstrated ability to deal with change and be a team player <p> <li> <li> <p> Accurately forecasts and manages team pipeline on a monthly and quarterly basis <p> <li> <ul> <p> <strong> How youll grow <strong> <p> <p> Within 1 month youll plant your roots including <p> <ul> <li> <p> Complete Sprout Socials new hire training amp onboarding program alongside other new Sprout team members Youll gain a broader understanding of our products and how your role fits into the organization <p> <li> <li> <p> Partner with stakeholders to define key success metrics for your role and how you will measure against them <p> <li> <li> <p> Meet your team in 11s to understand each individuals current challenges and areas of opportunity <p> <li> <li> <p> Educate yourself on the current team structure goals and overall strengthsweaknesses <p> <li> <ul> <p> Within 3 months youll start hitting your stride by <p> <ul> <li> <p> Meet with leaders throughout the Sales amp Customer Success organization that share responsibility for obtaining similar targets and identify areas of opportunity <p> <li> <li> <p> Establish a strong understanding of the sales enablement createanalyze team reports and identify coaching opportunities <p> <li> <li> <p> Begin coaching and mentoring a team with call shadowing and roleplays to help them improve both professionally and personally <p> <li> <li> <p> Assist in negotiations and deal strategy <p> <li> <li> <p> Create an early concept of the future plan for your team and begin prioritizing <p> <li> <ul> <p> Within 6 months youll be making a clear impact through <p> <ul> <li> <p> Measure initial process improvements and make adjustments where appropriate <p> <li> <li> <p> Have built strong crossdepartmental relationships with Sales Development Customer Success Sales Operations Marketing and Product teams <p> <li> <li> <p> Step up as a leader to share best practices across the Sales amp Customer Success organization and help others grow from your experiences <p> <li> <li> <p> Meet agreedupon goals and targets relating to revenue targets and team productivity <p> <li> <li> <p> Continue to develop your team both personally and professionally <p> <li> <li> <p> Become a Sprout Social and social media expert to confidently speak to everchanging trends new product features and platform enhancements to help our customers realize their full potential and accomplish their goals <p> <li> <ul> <p> Within 12 months youll make this role your own by <p> <ul> <li> <p> Consistently meet and exceed monthly pipeline and revenue targets <p> <li> <li> <p> Obtain solicited and unsolicited and act upon peer customer and leadership feedback <p> <li> <li> <p> Be recognized as a subject matter expert and leader at Sprout <p> <li> <li> <p> Establish and begin executing against the longterm plan for your team <p> <li> <li> <p> Promote members on your team and begin creating a bench of new talent <p> <li> <ul> <p> Of course what is outlined above is the ideal timeline but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager <p> <p> <strong> Our Benefits Program <strong> <p> <p> Were proud to regularly be recognized for our team product and culture Our benefits program includes <p> <ul> <li> <p> Insurance and benefit options that are built for both individuals and families <p> <li> <li> <p> Progressive policies to support worklife balance like our flexible paid time off and parental leave program <p> <li> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Wellness initiatives to ensure both health and mental wellbeing of our team <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting <p> <li> <ul> <p> <em> Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter <em> <p> <p> This roles minimum On Target Earnings OTE is $160000 USD annually OTE is the sum of a fixed base salary plus incentives at target performance Incentive compensation will vary based on performance The minimum amount earned is the fixed base salary Since the incentive plan is uncapped this role has no maximum pay range <p> <p> These ranges were determined by a marketbased compensation approach We used data from multiple sources including but not limited to trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p> <p> OTE is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersbenefits rel=noopener noreferrer nofollow target=blank> here <a> to help you to understand our total rewards package <p> <p> Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity <strong> <strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersdiversity rel=noopener noreferrer nofollow target=blank> DEI Report <a> <p> <p> If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address <p> <p> For more information about our commitment to equal employment opportunity please click here 1 <a class=fontbold underline fontbold underline fontbold underline href=httpswwweeocgovsitesdefaultfilesmigratedfilesemployersposterscreenreaderoptimizedpdf rel=noopener noreferrer nofollow target=blank> Equal Opportunity Employment Poster <a> 2 <a class=fontbold underline fontbold underline fontbold underline href=httpsmediasproutsocialcomuploadsEEOAAPPolicyStatementpdf rel=noopener noreferrer nofollow target=blank> Sprout Socials Affirmative Action Statement <a> 3 <a class=fontbold underline fontbold underline fontbold underline href=httpsmailtrackiotracelink0225c8aa5f07e0cc2a3726cb054eced2253f9fc2url=https3A2F2Fwwwdolgov2Fofccp2Fpdf2Fpaytransp2520EnglishformattedESQA508cpdfampuserId=3635479ampsignature=d947f4726aa9335c rel=noopener noreferrer nofollow target=blank> Pay Transparency Statement <a> <p> <p> When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy <p> <p> Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p> LIREMOTE <p><p>
Senior Software Engineer, Front End (B2B)
Company: Sprout Social
Location: Remote
Posted Apr 25, 2024
Sprout Social is seeking a Senior Software Engineer, Front End to join their Engineering team. The role involves writing clean, performant, and maintainable code, providing technical leadership, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of experience in frontend application development with web technologies, and experience with TypeScript, Angular, RxJS, and Node.js is preferred. Sprout offers a competitive salary, ongoing education opportunities, and a supportive work environment.
Application Security Engineer
Company: Sprout Social
Location: Remote
Posted Apr 30, 2024
<p><strong>Description<strong><p> <p>Sprout Social is looking to hire an Application Security Engineer to the IT team<p> <p><strong>Why join Sprouts IT team<strong><p> <p>Sprouts Corporate IT team is a combination of adjacent squads working on projects under one umbrella This unique structure is an exciting opportunity to grow your career in technology with exposure to projects all across our disciplinesomething you dont see often in other organizations It allows us to move quickly and collaborate with minimal friction or red tape As a part of this team youre also given the space and encouraged to stretch beyond your core function and make a deeper impact on the broader organization In short the work you do here matters and you feel that day in and day out <p> <p><strong>What youll do<strong><p> <ul><li>Conduct automated and manual testing of our web applications microservices APIs infrastructure and other properties to identify vulnerabilities<li> <li>Work with engineering teams to complete targeted reviews of new features at key points of the software development lifecycle<li> <li>Work with development teams to transparently build security checks into the CICD pipeline<li> <li>Oversee our bug bounty program Set scope triage submissions coordinate escalations to engineering teams and reward bounties Cultivate relationships with the ethical hacker community<li> <li>Identify metrics that can help measure effectiveness of controls gaps in coverage need for head count and trends in findings<li> <li>Effectively communicate with others in the organization about open security risks contributing factors to and prioritization of those risks to collaboratively develop new security standards and reference architectures<li> <li>Participate in a security oncall schedule and help support operational work related to your focus area<li> <li>Establish yourself as a technical expert and foster a securityfirst culture through education skill development and implementation of effective processes and practices<li> <ul><p><strong>What youll bring<strong><p> <p>These are the minimum qualifications that our hiring team is looking for in this role<p> <ul><li>3+ years of experience performing security assessments for a variety of systems applications APIs and proprietary technology to secure cloudbased and containerized environments<li> <li>Advanced knowledge and understanding in various disciplines web application security mobile app security network security operating system internals and hardening applied cryptography cloud computing Youre expected to be an expert in at least one of these areas<li> <li>Experience writing and maintaining code in at least one common programming language such as Python Go Javascript etc and a desire to continue learning<li> <li>Experience with manual and automated software testing fuzzing staticdynamic code analysis and manual code reviews<li> <ul><p>Additionally these are the preferred qualifications that would indicate a particularly strong candidate<p> <ul><li>Experience leading shift left efforts to transparently build security into the software development lifecycle and implement pragmatic defenses<li> <li>Familiarity with technologytools such as Kubernetes Docker Jenkins Terraform AWS Github etc<li> <li>Experience managing a vulnerability management program performing documenting threat modeling processes and an expert in determining the severity of a vulnerability to the business<li> <li>Strong verbal and written communication and the ability to tailor your message to audiences across and beyond the organization<li> <li>Have experience building security tools scripts and automation<li> <li>Have familiarity with AIML security risks such as data poisoning model extraction adversarial examples etc and mitigations<li> <li>Certifications such as GWAPT eWPTeWPTx OSCP OSWA CISSP or other relevant certifications are highly preferred<li> <ul><p><strong>How youll grow<strong><p> <p><strong>Within 1 month you will have<strong><p> <ul><li>Experienced Sprouts indepth onboarding covering everything from our company mission and values hearing directly from executives and founders to deep training on our products and the value that Sprout delivers to our customers<li> <li>Made a plan with your manager and colleagues to set initial priorities align on expectations for your role plant goalposts for your career and learn about Sprouts approach to security<li> <li>Learned our existing tooling and begin monitoring the status of our environments<li> <li>Begun collaborating regularly with teammates and get up to speed on our current and future initiatives<li> <li>Begun receiving feedback on your approach to managing and engaging our existing risks and security capabilities<li> <ul><p><strong>Within 3 months you will have<strong><p> <ul><li>Have worked with teammates to create and prioritize team quarterly objectives and key results<li> <li>Begun deconstructing larger security projects into smaller more manageable deliverables<li> <li>Started fully understanding the breadth and depth of technologies and tools under the teams purview<li> <li>Evaluated and triage alerts triggered from our monitoring platforms<li> <li>Participate in Security oncall rotation<li> <li>Build connections with members from other teams through active networking and community building to help foster a securityfirst culture<li> <ul><p><strong>Within 6 months you will have<strong><p> <ul><li>Measurably improved the security tooling and telemetry used at Sprout<li> <li>Examples of security gaps identified within our systems plans documented to mitigate identified risks and work prioritized within various teams workstreams<li> <li>Improved upon internal and external security policies and standards<li> <li>Created standard reports on security health and recommendations based on KRI and other measurable metrics<li> <li>Completed your first semiannual performance review with your manager where youll discuss your accomplishments in your role and work together to build goalsobjectives and personal key results for your professional growth<li> <ul><p><strong>Within 12 months you will have<strong><p> <ul><li>Become a goto expert and application security representative within Sprout<li> <li>Become a trusted partner in the creation of the security roadmap for future work<li> <li>Effectively communicated with partners across the organization to ensure bigpicture alignment and encourage crossteam collaboration<li> <li>Surprise us Use your unique ideas and abilities to change Sprout Security in beneficial ways that we havent considered yet<li> <ul><p>Of course what is outlined above is the ideal timeline but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager<p> <p><strong>Our Benefits Program<strong><p> <p>Were proud to regularly be recognized for our team product and culture Our benefits program includes<p> <ul><li>Insurance and benefit options that are built for both individuals and families<li> <li>Progressive policies to support worklife balance like our flexible paid time off and parental leave program <li> <li>Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best<li> <li>Wellness initiatives to ensure both health and mental wellbeing of our team<li> <li>Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives<li> <li>Growing corporate social responsibility program that is driven by the involvement and passion of our team members<li> <li>Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting<li> <ul><p><em>Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter<em><p> <p>The base pay range for this role is $120000 $140000 USD annually Individual base pay is based on various factors including relevant experience and skills the responsibility of the role and job dutiesrequirements In addition to base pay some Sales and Success roles can earn sales incentives <p> <p>Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed<p> <p><em>Base pay is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package here to help you to understand our total rewards package<em><p> <p>Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity<strong><strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest DEI Report<p> <p>If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address<p> <p>For more information about our commitment to equal employment opportunity please click here 1 Equal Opportunity Employment Poster 2 Sprout Socials Affirmative Action Statement 3 Pay Transparency Statement <p> <p>When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our Privacy Policy California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy<p> <p>Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p>LIREMOTE<p>
Director, Engineering - AI
Company: Sprout Social
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> Description <strong> <p> <p> Sprout Social is looking to hire a Director Engineering Artificial Intelligence to join our engineering team This leader will report to the Vice President Engineering The key focus of this role is to help build and execute our platformwide AI strategy As a member of Sprouts Engineering leadership team this leader will also facilitate strong collaboration across the engineering product management and product design organizations <p> <p> <p> <p> <strong> Why join Sprouts Engineering team <strong> <p> <p> Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in todays digitalfirst world Processing over one billion social messages daily our platform serves up essential insights and actionable information to over 30000 brands informing strategic decisions that drive business growth and innovation and fostering deeper authentic connections to their end customers Our full suite of social media management solutions includes comprehensive publishing and engagement functionality customer care solutions influencer marketing connected workflows and business intelligence <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcominsightsinvestinginai rel=noopener noreferrer nofollow target=blank> Were actively working to intuitively weave AI <a> throughout our products enabling organizations to work smarter unleash their creativity and maximize the business impact of social mediathats where you come in <p> <p> With collaborative crossfunctional teams that span mobile frontend backend QA and site reliability engineeringour team is a place to sharpen your craft and solve hard problems with the smartest people in the industry Youll get to work at a techgiant scale steering our engineering teams to make an impact on our company and our customers As a leader of a dynamic crossfunctional team of engineers data scientists product managers you will not only drive the architecture design and roadmap of your team but also inform how our products and services interconnect Join other empathetic leaders on our Engineering Leadership team who help each other grow and learn while we support and guide our teams to deliver worldclass products <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> As a Director you will be a key member of the AI leadership team and be responsible for building highfunctioning wellmotivated teams of data scientists and engineers and steering them to iteratively deliver quality results <p> <li> <li> <p> Youll lead the engineering team building foundational AIML products that will be used across our entire product suite and customer base <p> <li> <li> <p> You will partner closely with the VP Engineering and your leaders to chart the strategic growth of the current team defining and building new teams and helping to steer architecture and product direction <p> <li> <li> <p> Relying on your experience in building and maintaining highly scalable reliable distributed AI products and leading data science teams youll lead teams to iteratively deliver quality software <p> <li> <li> <p> You will guide the team through complicated product and technical roadmaps and partner with product management and design to align on the strategy for your teams and support its execution <p> <li> <li> <p> Youll grow your team of data scientists and engineers by example with effective feedback coaching and career development <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <p> Were looking for a collaborative pragmatic highly motivating Data Science leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning If you confidently lead teams to solve hard problems push them to learn from and teach each other and work across functions and teams to get your teams to deliver wed love to talk with you <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> 7+ years of experience developing and supporting AI products in a production environment <p> <li> <li> <p> 5+ years of experience managing and leading data science teams <p> <li> <li> <p> Technical expertise in modern AI technologies and designing implementing and maintaining AI models and platforms <p> <li> <ul> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Demonstrated experience developing and scaling highperformance teams through hiring and coaching of engineering leaders data scientists and ML engineers <p> <li> <li> <p> Experience aligning a teams focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse global customer base <p> <li> <li> <p> Track record of influencing and aligning stakeholders across different points of view or functions to drive successful outcomes <p> <li> <li> <p> Experience developing enterprise level distributed applications using Python Java distributed queuing systems etc <p> <li> <li> <p> Experience developing systems to deploy manage and serve machine learning models at scale <p> <li> <li> <p> Experience with generative AI including open source and third party solutions eg OpenAI <p> <li> <ul> <p> <p> <p> <strong> How youll grow <strong> <p> <p> Within 1 month youll plant your roots including <p> <ul> <li> <p> Experiencing Sprouts indepth onboarding covering everything from our company mission and values hearing directly from executives and founders to deep training on our products and the value that Sprout delivers to our customers <p> <li> <li> <p> Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps <p> <li> <li> <p> Meeting your team in 11s to understand whats working whats not and gathering learnings to implement into your role <p> <li> <li> <p> Diving into our products to learn about what makes our software unique and why customers love our products <p> <li> <li> <p> Beginning to understand the capabilities and limitations of our AI team solutions and ML platform <p> <li> <li> <p> Establishing relationships with other engineering product and design leaders and identify areas of opportunity <p> <li> <li> <p> Deploy code to production in order to understand the data science environment build tools and deployment mechanisms <p> <li> <li> <p> Learn Sprouts management practices and tools <p> <li> <ul> <p> <p> <p> Within 3 months youll start hitting your stride by <p> <ul> <li> <p> Participate in architectural discussions and decisions asking the right questions to guide your team to successful outcomes <p> <li> <li> <p> Assuming management of the AI teams engineering leaders Meet with them regularly and provide them with direct constructive feedback on their work as well as formulating career growth plans <p> <li> <li> <p> Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for longterm success <p> <li> <li> <p> Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams <p> <li> <li> <p> Helping your team and leaders improve processes and team rituals <p> <li> <li> <p> Build relationships with our infrastructure product and support teams and identify ways your teams can be more proactive and effective <p> <li> <li> <p> Identify opportunities for improvement in the team structure rituals partnership with product and design Implement some low hanging fruits create a plan for the others <p> <li> <ul> <p> <p> <p> Within 6 months youll be making a clear impact through <p> <ul> <li> <p> Guide and proactively evaluate your team execution on a major feature launch <p> <li> <li> <p> Understanding the business goals and help the team proactively focus on the right problems while balancing technical debt bugs and product features <p> <li> <li> <p> Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports <p> <li> <li> <p> Partnering with the VP Engineering product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders <p> <li> <li> <p> Measuring initial process improvements and make adjustments where appropriate <p> <li> <li> <p> Sharing best practices across the Engineering organization and help others grow from your experiences <p> <li> <li> <p> Meeting agreedupon goals and success metrics relating to health of the technology and team productivity <p> <li> <li> <p> Becoming an expert in our approach to AI and to confidently speak to everchanging trends new product features and platform enhancements to internal and external stakeholders <p> <li> <ul> <p> <p> <p> Within 12 months youll make this role your own by <p> <ul> <li> <p> Continue to develop your team both personally and professionally and having development plans in place for your team to hold them accountable <p> <li> <li> <p> Helping to hone the engineering processes across your teams teams <p> <li> <li> <p> Obtaining solicited and unsolicited and acting upon peer customer and leadership feedback <p> <li> <li> <p> Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout <p> <li> <li> <p> Surprise us Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we havent even considered yet <p> <li> <ul> <p> Of course what is outlined above is the ideal timeline but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager <p> <p> <p> <p> <strong> Our Benefits Program <strong> <p> <p> Were proud to regularly be recognized for our team product and culture Our benefits program includes <p> <ul> <li> <p> Insurance and benefit options that are built for both individuals and families <p> <li> <li> <p> Progressive policies to support worklife balance like our flexible paid time off and parental leave program <p> <li> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Wellness initiatives to ensure both health and mental wellbeing of our team <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting <p> <li> <ul> <p> <em> Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter <em> <p> <p> Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job dutiesrequirements In the United States we have two geographic pay zones You can confirm the pay zone for your specific location with your recruiter during your interview process For this role our current base pay ranges for new hires in each zone are <p> <ul> <li> <p> Zone 1 $280000 to $300000 USD annually <p> <li> <li> <p> Zone 2 $260000 to $285000 USD annually <p> <li> <ul> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p> <p> Base pay is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersbenefits rel=noopener noreferrer nofollow target=blank> here <a> to help you to understand our total rewards package <p> <p> Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity <strong> <strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersdiversity rel=noopener noreferrer nofollow target=blank> DEI Report <a> <p> <p> If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address <p> <p> For more information about our commitment to equal employment opportunity please click here 1 <a class=fontbold underline fontbold underline fontbold underline href=httpswwweeocgovsitesdefaultfilesmigratedfilesemployersposterscreenreaderoptimizedpdf rel=noopener noreferrer nofollow target=blank> Equal Opportunity Employment Poster <a> 2 <a class=fontbold underline fontbold underline fontbold underline href=httpsmediasproutsocialcomuploadsEEOAAPPolicyStatementpdf rel=noopener noreferrer nofollow target=blank> Sprout Socials Affirmative Action Statement <a> 3 <a class=fontbold underline fontbold underline fontbold underline href=httpsmailtrackiotracelink0225c8aa5f07e0cc2a3726cb054eced2253f9fc2url=https3A2F2Fwwwdolgov2Fofccp2Fpdf2Fpaytransp2520EnglishformattedESQA508cpdfampuserId=3635479ampsignature=d947f4726aa9335c rel=noopener noreferrer nofollow target=blank> Pay Transparency Statement <a> <p> <p> When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy <p> <p> Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p> LIREMOTE <p><p>
Paid Advertising Specialist (Social) (Cupid Media)
Company: Social Discovery Group
Location: Remote
Posted Apr 29, 2024
Social Discovery Group is a global company that unites over 50 brands, providing premium international dating services and social discovery apps. They invest in social discovery technology startups and solve the problem of loneliness with digital reality. They are looking for a Paid Advertising Specialist to join their team.
Customer Success Manager, Enterprise
Company: Sprout Social
Location: Remote
Posted Apr 26, 2024
Sprout Social is seeking an experienced Enterprise Customer Success Manager to manage a portfolio of US-based customers. The role involves owning the business relationship, driving product adoption, and providing strategic guidance. The ideal candidate should have 4+ years of experience in B2B SaaS Customer Success, 2+ years managing an Enterprise book of business, and excellent communication skills. Sprout offers a competitive benefits package, including insurance, flexible paid time off, wellness initiatives, and ongoing education opportunities. The role's On Target Earnings (OTE) is $100,000 annually.
Director, Engineering - AI
Company: Sprout Social
Location: Remote
Posted Apr 29, 2024
Sprout Social is seeking a Director, Engineering - Artificial Intelligence to join their engineering team. The role involves building and executing the platform-wide AI strategy, collaborating with product management and design teams, and leading a team of data scientists and engineers. The ideal candidate should have extensive experience in developing and supporting AI products in a production environment, managing data science teams, and leading high-performance teams. Sprout Social offers a comprehensive benefits program, including insurance, flexible paid time off, wellness initiatives, and ongoing education opportunities. The company is committed to diversity, equity, and inclusion and is an Equal Opportunity Employer.
Associate General Counsel - Product and Privacy
Company: Sprout Social
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> Description <strong> <p> <p> Sprout Socials Legal team is hiring an Associate General Counsel Product amp Privacy to lead the newlycreated Product legal team and the existing Privacy legal team This role will report directly into the Companys General Counsel as a member of the Legal leadership team and work crossfunctionally with the Product Engineering Partnerships and Governance Risk amp Compliance teams <p> <p> <strong> Why join Sprouts Legal team <strong> <em> <em> <p> <p> Our Legal team is growing just as quickly as Sproutand you will too with varying opportunities to sharpen your craft as the business scales Youll have the ability to provide input and ideas to help us solve hard problems and see the tangible results of your work As a team were committed to excellence and take our work seriously but we try not to take ourselves too seriously Collaborative in nature we show up each day ready to support each others growth and developmentand have a lot of fun doing it <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Serve as the lead counsel in providing comprehensive proactive and businessforward product legal counseling to the Engineering and Product teams <p> <li> <li> <p> Lead the Privacy legal team responsible for supporting the business in evaluating the impact of privacy laws regulatory guidance and enforcement actions and developing and implementing frameworks and processes to ensure Sprout Social meets its obligations under global privacy laws and other regulatory frameworks relevant to its business <p> <li> <li> <p> Engage with product development and engineering leaders ensuring that privacy by design is a consistent practice across all Sprout Social products and services <p> <li> <li> <p> Be a thought leader for the business on emerging technologies and evolving compliance requirements and translate the legal terms into business requirements guidance and advice <p> <li> <li> <p> Engage with the Product and Engineering teams to understand the product roadmap and priorities to ensure legal considerations are considered during development of products and services <p> <li> <li> <p> Collaborate with the Partnerships team and supporting legal team members to ensure compliance with developer terms and crossfunctional alignment <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <p> We are seeking a businessminded attorney with an ability to think on their feet and solve hard problems that move the business forward while managing risk This individual must be a proven leader with the ability and desire to coach and mentor both senior and junior attorneys and professional staff This individual must be comfortable navigating gray areas be a strong communicator and have strong project management skills enabling this person to move work forward in a results and deadlinedriven environment <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> Law degree with strong academic credentials and active membership in a US state or international bar <p> <li> <li> <p> Minimum 10 years total legal experience <p> <li> <li> <p> Minimum 5 years of related experience specializing in product development privacy or emerging technologies preferably with both law firm and inhouse experience <p> <li> <ul> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Deep expertise in privacy and technology issues impacting the Martech and social media industry preferred <p> <li> <li> <p> Extensive experience leading cross functional teams on large and complex projects <p> <li> <li> <p> Proficient with data privacy issues related to the use of AI and Generative AI <p> <li> <ul> <p> <strong> Our Benefits Program <strong> <p> <p> Were proud to regularly be recognized for our team product and culture Our benefits program includes <p> <ul> <li> <p> Insurance and benefit options that are built for both individuals and families <p> <li> <li> <p> Progressive policies to support worklife balance like our flexible paid time off and parental leave program <p> <li> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Wellness initiatives to ensure both health and mental wellbeing of our team <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting <p> <li> <ul> <p> <em> Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter <em> <p> <p> The base pay range for this role is $23000000 to $24000000 USD annually Individual base pay is based on various factors including relevant experience and skills the responsibility of the role and job dutiesrequirements In addition to base pay some Sales and Success roles can earn sales incentives <p> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p> <p> Base pay is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersbenefits rel=noopener noreferrer nofollow target=blank> here <a> to help you to understand our total rewards package <p> <p> Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity <strong> <strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersdiversity rel=noopener noreferrer nofollow target=blank> DEI Report <a> <p> <p> If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address <p> <p> For more information about our commitment to equal employment opportunity please click here 1 <a class=fontbold underline fontbold underline fontbold underline href=httpswwweeocgovsitesdefaultfilesmigratedfilesemployersposterscreenreaderoptimizedpdf rel=noopener noreferrer nofollow target=blank> Equal Opportunity Employment Poster <a> 2 <a class=fontbold underline fontbold underline fontbold underline href=httpsmediasproutsocialcomuploadsEEOAAPPolicyStatementpdf rel=noopener noreferrer nofollow target=blank> Sprout Socials Affirmative Action Statement <a> 3 <a class=fontbold underline fontbold underline fontbold underline href=httpsmailtrackiotracelink0225c8aa5f07e0cc2a3726cb054eced2253f9fc2url=https3A2F2Fwwwdolgov2Fofccp2Fpdf2Fpaytransp2520EnglishformattedESQA508cpdfampuserId=3635479ampsignature=d947f4726aa9335c rel=noopener noreferrer nofollow target=blank> Pay Transparency Statement <a> <p> <p> When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy <p> <p> Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p> LIREMOTE <p> <p> <p> <p> LIRemote <p><p>
Associate General Counsel, Product and Privacy
Company: Sprout Social
Location: Remote
Posted Apr 25, 2024
Sprout Social is hiring an Associate General Counsel, Product & Privacy to lead the Product legal team and the existing Privacy legal team. The role involves providing comprehensive product legal counseling, leading the Privacy legal team, engaging with product development and engineering leaders, and being a thought leader on emerging technologies and compliance requirements. The ideal candidate should have a law degree, strong academic credentials, active membership in a U.S. state or international bar, and at least 10 years of legal experience, including 5 years in product development, privacy, or emerging technologies. Sprout Social offers a competitive benefits package, including insurance, work-life balance policies, wellness initiatives, and ongoing education opportunities.
Online Safety Moderator - Seasonal Work
Company: Social Element
Location: Northern America
Posted Apr 27, 2024
<p><strong>Where<strong> Remote Work<p><p><strong>Type<strong> Part time Seasonal<p><p><strong>Number of moderators to hire <strong>Multiple vacancies<p><p><p><p><strong>Who we Are <strong><p><p>Hello We are a leading global independent full service social media agency founded 21 years ago Our 260+ team members look after some of the worlds largest brands Sony Playstation Mondelez Keurig Dr Pepper We pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social<p><p>We believe that <strong>brand protection<strong> protects more than just our clients brands but also their online communities Our aim is to ensure clients that their audiencess voice matters and they have a safe place for communication <p><p><p><p>📱 <strong>Do you have an interest in creating safe online communities<strong><p><p><strong>🎮 Would you find it exciting to work with a global gaming brand<strong><p><p><strong>Sound like you Wed love to talk to you about this position <strong><p><p><p><p>We are looking for native level <strong>US English Content Moderators in North America<strong> across different time zones for seasonal work during the summer time across June to August <p><p>A <strong>Content Moderator<strong>s job is to make sure all usergenerated content on the platform is free of illegal hate speech and harmful content that goes against the community guidelines However their job is more than policies and rules but its also about making good judgement calls in policy grey areas when working in a fast paced environment while going over a high volume of content<p><p><p><p><strong>The Opportunity 🏆<strong><p><p>As a <strong>Content Moderator<strong> your role will consist in keeping users experience safe enjoyable and inclusive at all times so that players of all ages can feel comfortable and confident when using our clients gaming platforms The role is crucial in <strong>safeguarding the gaming online community<strong> by making sure any harmful language and inappropriate content is reviewed and moderated at all times and escalated if necessary <p><p><p><p><strong>What to expect on a typical moderation shift<strong> 📅<p><p>On your shift youll be going over a set amount of reported content which is all centralised in our moderation tool The content can range from comments chats strong graphic images videos and audio files Dependant on the number of content reports in the queue you will be expected to moderate a set number of reports per hour Moderation guidelines are provided by the client and will be accessible throughout every shift as well as part of your training and onboarding<p><p>In addition to<p><ul style=> <li style=>Moderate in accordance with The Social Element and clientspecific guidelines in a KPI driven environment<li> <li style=>Keep up to date with notifications of any new changes in the guidelines or our systems that may impact your work<li> <li style=>Carry out moderation and training according to the times scheduled in the project schedule <li> <li style=>Resilient to review content that may be unexpected sensitive intense or challenging<li> <li style=>Escalate usergenerated content that falls within the official escalation processes eg child safety bomb threats<li> <li style=>Inform Supervisors and or project management team of any technical or other issues with tools or content and providing feedback on any client issues<li> <ul><p><p><p><strong>Requirements<strong><p><p><strong>Working Hours<strong> 🕑<p><p>We are looking for <strong>seasonal<strong> <strong>parttime up to29hs pweek<strong> and the work would take place during June July and potentially August with the onboarding process beginning approximately at the end of April While this does not provide set weekly shifts throughout the whole year it is a great chance to gain experience with this project and our agency Currently we could offer <strong>up to 29 hours per week<strong> depending on a persons availability <p><p>Ideally we are looking for people who have flexibility and availability to work <strong>across weekdays evenings andor weekends<strong> to cover all project hours across 4 US time zones <strong>Evenings and weekends are highly desirable <strong><p><p>Those who perform exceptionally well in their seasonal role and demonstrate a strong commitment to the moderation work will be considered for any available regular <strong>parttime or fulltime hourly positions whenever the opportunity arises<strong><p><p><p><p><strong>What you need to succeed in this role<strong>📙<p><p>💬 <strong>Native level US English<strong> and understanding of the American culture and language <p><p>🧑🤝🧑 <strong>Background experience<strong> any content moderation or online safety experience is highly desirable or any past work experience where attention to detail and accuracy was essential <p><p>❗ <strong>A high level of resilience<strong> you may encounter unexpected sensitive intense or challenging content This role involves potential exposure to sensitive or graphic content eg harmful language racial comments child abuse violent threats <br>📈 <strong>Tech Proficient<strong> Have confidence in using digital technology google apps communication tools etc as youll be using a variety of online tools for moderation work project notifications and updates video communication so its essential to have this in a remote working set up <br>✨ <strong>Eager to learn and receptive to feedback<strong> your work will be QAd weekly to make sure you meet the set KPIs but dont worry Well make sure you have all the tools and knowledge you need to succeed in the role <p><p>🤝 <strong>Demonstrating commitment and reliability<strong> by respecting your assigned shifts by being on time and focus on your work<p><p><p><p><strong>IT Policy <strong>💻<p><p>We operate a BYOD Bring Your Own Device Policy which means to carry out this work your PC will need to meet the following requirements<p><ul style=> <li style=>Operating system Windows 10 64bits or higher MAC OS X version 13 Ventura or higher<li> <li style=>i5 8th generation or faster 64bit x64 processor<li> <li style=>At least 8GB RAM 16GB recommended<li> <li style=>Internet speed is 20Mbps download 1Mbps upload 50Mbps download 5Mbps upload is recommended<li> <li style=>40 GB available HDD SSD recommended<li> <li style=>A Webcam and headset<li> <li style=>Android or iOS device for 2FA<li> <li style=>Chromebook Linux and Cloud VMs are not supported If you wanna run a local VM virtual machine you need to send us your computer specs and explain how you intend to do this<li> <ul><p>Please Note It is essential to have all IT requirements to qualify for the process and IT policy<p><p><p><p><strong>The Hiring Process amp How to Apply<strong><p><p>The hiring process for this position will be made up of the following stages<p><p>📝<strong>Application questionnaire<strong><p><p><strong>📜 Online Assessment <strong><p><p><strong>🤝 Interview with a Talent Acquisition Specialist<strong><p><p>We are excited to receive your application ❤️<p><p><p><p>If you would prefer to submit your application in a different format as part of adjustments needed please feel free to get in touch with us at talenttsethesocialelementagency and we will be happy to assist you in any way we can We do not accept applications on this email address <p><p><p><p><strong>Child Protection<strong><p><p>At The Social Element we place the protection of children at the heart of everything we do We believe everyone has a responsibility to promote the welfare and safety of all children regardless of their age disability gender identity race religion sex or sexual orientation All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work<p><p><p><p><strong>Our Diversity Equality amp Inclusion Commitment 💜<strong><p><p>We value having <strong>divergent thinkers<strong> who bring various experiences and viewpoints to the table at The Social Element We strongly encourage members of underrepresented groups to apply<p><p>We know the <strong>confidence gap<strong> and<strong> imposter syndrome <strong>can get in the way of meeting spectacular candidates so even if you feel you dont fulfil all the requirements we encourage you to still apply wed love to hear from you 🙂<p><p><p><p><strong>Benefits<strong><p><p><strong>Whats in it for you <strong><p><ul style=> <li style=>Being part of a globally distributed team and can work remotely<li> <li style=>Agreed working schedule allowing you to easily pursue other interests and life projects<li> <li style=>The opportunity to truly make an impact in the online community<li> <ul><p><p><br><br><div class=h2>About the company<div><br><p>We help brands create genuine human connections through social media <p><img src=httpsremotivecomjobtrack1909030blankgifsource=publicapi alt=>