Jobs at Squarespace
388 open positions
Senior Product Manager, Acuity Scheduling
Company: Squarespace
Location: Remote
Posted Nov 06, 2023
Squarespace is seeking a Senior Product Manager for its Acuity Scheduling Group. The role involves leading product management for mobile app and payment surfaces, conducting research to prioritize a roadmap, and driving innovation in payment methods. The ideal candidate should have 6+ years of product management experience, strong data analysis skills, and a nuanced understanding of modern product discovery and delivery. The position offers a competitive salary range, comprehensive benefits, and the opportunity to work remotely or at the NYC headquarters.
Customer Support Associate
Company: SquareSpace
Location: Australia
Posted Nov 01, 2023
Squarespace is seeking a Customer Support Associate for a remote role based in New South Wales, Australia. The role involves handling customer inquiries via live chat and email, troubleshooting account, billing, and transactional issues, and meeting targets for quality, productivity, and customer satisfaction. The ideal candidate should have 1+ years of customer-facing experience, expertise in written communication, and familiarity with the Squarespace platform. Benefits include fertility and adoption benefits, Headspace subscription, flexible paid time off, and equity plan. Squarespace is committed to equal employment opportunity.
Head of Marketing, APAC
Company: Squarespace
Location: Remote
Posted Dec 07, 2023
At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. For more information about our company culture, visit www.squarespace.com/about/careers. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Hire and manage local partners or resources (briefing, providing strategic direction, executional oversight) and active partners, customers and vendors to secure their collaboration in marketing initiatives, including the monitoring and tracking of projects from start to finish Drive growth and impact across all major international indicators: customers, revenue, conversion, marketing ROI, LTV, and retention What We're Looking For 7-10+ years of broad-based marketing experience, in consumer tech or a related industry Success launching products in new markets without an existing presence Experience managing agency partners Extensive knowledge across digital and traditional marketing channels Understand product market fit, competitive insights, customer behavior, consumer media consumption, trends, and consumer insights to deeply understand our APAC consumer and develop insight-driven marketing Understanding of localization and how cultural perspectives influence go-to-market plans Language ability in Japanese, Chinese, or Korean is a plus Benefits & Perks Fertility and adoption benefits Headspace mindfulness app subscription Flexible paid time off All statutory leaves, as required Equity plan for all employees Education reimbursements 6 Global Employee Resource Groups (ERGs) About Squarespace Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. We are proud to be an equal opportunity workplace. As we broaden our expansion focus to include APAC, you will lead a team focused on our priority markets in the region, will hire and manage local agencies, and will work with the marketing team and other SQSP teams to plan & execute localized go-to-market plans including Culture & Community Projects, Communications, CRM, Paid Media, and Product Marketing efforts.
Customer Support Associate, Italian (Remote)
Company: Squarespace
Location: Remote
Posted Nov 17, 2023
Squarespace is hiring a bilingual (English and Italian) Customer Support Associate for a remote role in Dublin, Ireland. The role involves handling customer inquiries via live chat and email, troubleshooting account, billing, and transactional issues, and meeting targets for quality, productivity, and customer satisfaction. The ideal candidate should have 1+ years of customer-facing experience, strong written communication skills, and proficiency in decoding conversations. Benefits include health insurance, fertility and adoption benefits, retirement benefits, flexible paid time off, and more. Squarespace is committed to equal employment opportunity.
Customer Support Associate, Spanish (Remote)
Company: Squarespace
Location: Remote
Posted Nov 17, 2023
Squarespace is hiring a bilingual (English and Spanish) Customer Support Associate for a remote role in Dublin, Ireland. The role involves handling customer inquiries via live chat and email, troubleshooting account, billing, and transactional issues, and meeting targets for quality, productivity, and customer satisfaction. The ideal candidate should have 1+ years of customer-facing experience, strong written communication skills, and proficiency in decoding conversations. Benefits include health insurance, fertility and adoption benefits, retirement benefits, flexible paid time off, and more. Squarespace is committed to equal employment opportunity.
Senior Software Engineer, Async Platforms
Company: Squarespace
Location: New York City, NY
Posted Nov 17, 2023
Squarespace is seeking a Senior Software Engineer to join the Async Platform team. The role involves end-to-end ownership of projects for asynchronous communication and job orchestration, using technologies like Java, Spring, Kafka, MongoDB, Postgres, Docker, Kubernetes, and GCP. The candidate will work collaboratively with engineering teams, participate in design discussions, and be a technical leader. Squarespace offers a comprehensive benefits package, including medical plans, fertility and adoption benefits, retirement benefits, flexible paid time off, and equity plan. The company is committed to equal employment opportunity and fosters a diverse and inclusive work environment.
Senior Software Engineer - Java
Company: Squarespace
Location: New York City, NY
Posted Nov 06, 2023
Squarespace is hiring for a Product Engineering role in their CRM Product team. The role involves developing backend services with Java, collaborating with other engineers and designers, and ensuring system reliability. The ideal candidate should have 5+ years of development experience in Java or similar languages, a strong foundation in computer science, and a commitment to creating readable code. Benefits include medical plans, fertility benefits, retirement benefits, flexible paid time off, and equity in the company.
Customer Support Associate, Portuguese (Remote)
Company: Squarespace
Location: Remote
Posted Nov 17, 2023
Squarespace is hiring a bilingual (English and Brazilian Portuguese) Customer Support Associate for a remote role in Dublin, Ireland. The role involves handling customer inquiries via live chat and email, troubleshooting account, billing, and transactional issues, and meeting targets for quality, productivity, and customer satisfaction. The ideal candidate should have 1+ years of customer-facing experience, strong written communication skills, and proficiency in decoding conversations. Benefits include health insurance, fertility and adoption benefits, retirement benefits, flexible paid time off, and more. Squarespace is committed to equal employment opportunity.
Customer Support Associate, French
Company: SquareSpace
Location: Worldwide
Posted Nov 30, 2023
At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Proficiency with decoding conversations, identifying the cause, and aligning on end goals. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Familiarity with the Squarespace platform. Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. Bilingual fluency in English and French 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Senior Software Engineer - Java
Company: Squarespace
Location: New York City, NY
Posted Nov 06, 2023
Squarespace is hiring for product engineering teams, focusing on digital product content and CRM product. The digital product content team enables website owners to create and sell digital products like online courses, video libraries, and membership sites. The CRM product team allows website owners to manage contacts and improve product engagement. Engineers will work on existing systems and new services, with a focus on building out a segmentation service, reshaping the front end, and driving product engagement. The role involves writing server-side code, collaborating with other engineers and designers, ensuring system reliability, and practicing disciplined software engineering. Requirements include 5+ years of development experience in Java, Python, Go, or another object-oriented language, a solid foundation in computer science, and a commitment to creating readable code.
Senior Product Manager, Acuity Scheduling
Company: Squarespace
Location: Remote
Posted Nov 06, 2023
Squarespace is looking for a Senior Product Manager to lead product management across their mobile app and payments/transactions surfaces. The role involves building world-class experiences, conducting research, and prioritizing a roadmap to help customers increase monetization.
Analytics Engineer, Analytics Enablement
Company: Squarespace
Location: New York City, NY
Posted Nov 06, 2023
The Squarespace Analytics Enablement team is responsible for transforming raw data into valuable datasets used by analytics and data science teams. This role involves developing foundational data pipelines, automating manual tasks, and implementing data governance. The ideal candidate should have 2+ years of industry experience in a technical data or analytics role, expertise in SQL and BI reporting tools, and familiarity with Python and data storage tools. Benefits include medical plans, fertility benefits, retirement benefits, flexible paid time off, and equity in the company.