Jobs at Squarespace
388 open positions
Staff Software Engineer, User Platform (Frontend)
Company: Squarespace
Location: New York City, NY
Posted Oct 19, 2023
Squarespace is seeking a Frontend Staff Software Engineer for the User & Identity Platform team. The role involves creating technical strategies for login, authorization, and customer dashboards, planning technical investments, executing project work, collaborating with engineering teams, and mentoring engineers. The ideal candidate should have extensive experience in JavaScript, ReactJS, and backend languages like Java, Golang, or Python. Squarespace offers a competitive salary, comprehensive benefits, and a commitment to diversity and equal employment opportunity.
Japanese Customer Support Associate
Company: Squarespace
Location: Remote
Posted Oct 29, 2023
Squarespace is seeking a bilingual (English and Keigo Japanese) Customer Support Associate for a remote role. The role involves handling customer inquiries via live chat and email, troubleshooting account, billing, and transactional issues, and meeting targets for quality, productivity, and customer satisfaction. The ideal candidate should have 1+ years of customer-facing experience, expertise in written communication, and familiarity with the Squarespace platform. Benefits include medical plans, fertility and adoption benefits, retirement benefits, flexible paid time off, and equity in the company. The cash compensation range is $37,000 - $45,000 USD.