Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

OPERATIONS RESEARCH ANALYST

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama

Posted Sep 10, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will NOT be accepted through this flyer. Interested applicants should review the How to Apply section for more information on how to be considered.

Operations Planner

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama

Posted Sep 10, 2024

This position is located at the US ARMY ACQUISITION SUPPORT CENTER and requires adherence to US Code Title 10 and Department of Defense Instruction 140025.

Social Worker

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Sep 11, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will NOT be accepted through this flyer. Interested applicants should review the How to Apply section of this flyer for more information on how to be considered.

Attorney-Adviser (General)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Campbell, Kentucky Fort Campbell, Kentucky

Posted Sep 10, 2024

This position is located at US Army Legal Services Agency Office of the Soldiers Counsel OSC Fort Campbell Kentucky. If you are currently serving in a permanent competitive service appointment in the Federal service and are selected for this position the appointment will remove you from the competitive service while you occupy this position.

Supply Technician (Motor Vehicle Operator)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Edinburgh, Indiana Edinburgh, Indiana

Posted Sep 11, 2024

This is a job posting for a position with the Department of Army Expeditionary Civilian Workforce Camp Atterbury Edinburgh Indiana.

Supervisory Clinical Psychologist

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Sep 11, 2024

This is a public notice flyer for a Secondary Law Enforcement Officer position. Interested applicants should review the How to Apply section for more information.

Customer Support Representative (Data Processing)

Company: Support Ninja

Location: Other US Location

Posted Sep 10, 2024

SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They have a culture dedicated to their core values and offer a range of benefits to their employees.

Search Engine Optimization (SEO) Analyst

Company: Support Ninja

Location: Other US Location

Posted Sep 10, 2024

SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They are looking for an SEO Analyst to develop and implement effective SEO strategies to improve online visibility and drive organic traffic.

Junior Search Engine Optimization (SEO) Specialist

Company: Support Ninja

Location: Other US Location

Posted Sep 10, 2024

SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They are looking for a Junior SEO Specialist to assist with developing and implementing SEO strategies to drive organic traffic.

TRANSPORTATION ASSISTANT (PERSONAL PROPERTY)

Company: Department of the Air Force - Non-DOD And Other Support

Location: Hanscom AFB, Massachusetts Hanscom AFB, Massachusetts

Posted Sep 10, 2024

The position is to serve as a Transportation Assistant providing call center billing shipping and storage services to Department of Defense and US Coast Guard customers.

Clinical Psychologist (Public Notice Flyer)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Sep 11, 2024

This flyer notifies interested applicants of anticipated vacancies and provides information on how to apply. It will be used as positions become available.

Executive Assistant

Company: Support Ninja

Location: Other US Location

Posted Sep 10, 2024

SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They have a culture dedicated to their core values and offer competitive compensation and benefits to their employees.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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