Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Kitchen Manager / Sous Chef; Monday-Friday Only

Company: Integrated Support Solutions, Inc.

Location: Long Beach, CA

Posted Sep 04, 2025

Menu design and/or modifications as required, working with the Executive Chef. Supplemental insurances, including accident and hospital indemnity.

Bilingual Call Center Representative, Houston, TX

Company: Mindful Support Services

Location: Houston, TX

Posted Aug 20, 2025

Assist with emotionally challenging phone calls and refer clients in crisis to the appropriate resources. They also build healthy relationships with clients…

Data Entry Analyst

Company: U.S. Legal Support

Location: Houston, TX

Posted Aug 22, 2025

1+ year of relevant experience (data entry, administrative, billing, legal preferred). Review and analyze billing data for key and enterprise accounts to…

Welder

Company: Nextgen Aero Support, LLC

Location: Tolleson, AZ

Posted Aug 12, 2025

Must have tools for the trade. Any TIG welding is a plus. Must be able to read and understand blueprints. Must be able to weld in all positions with dual shield…

Senior Infrastructure Analyst

Company: Mission Support and Test Services

Location: North Las Vegas, NV

Posted Sep 23, 2025

Must possess a valid driver’s license. Provide architectural design diagrams and documentation and assess how to implement technologies into the existing…

Graphic Designer Digital Marketing Specialist

Company: Vancouver Support Office (VSO)

Location: Jacksonville, FL

Posted Aug 13, 2025

Preferred: Associates degree or higher in related field. Very skilled in graphic design. Evergreen Healthcare Group is currently seeking a versatile and…

Principal Cloud Security, Digital Forensics, and Incident Response Analyst (Principal Cyber Security Analyst)

Company: Mission Support and Test Services

Location: North Las Vegas, NV

Posted Sep 23, 2025

Must possess a valid driver’s license. Conducting detailed analysis of systems where breaches of critical IT infrastructure may have occurred and provide root…

Welder

Company: ISAT Total Support

Location: Las Vegas, NV

Posted Aug 12, 2025

Fabricate misc. steel pipe and mechanical supports according to shop drawings or engineering details, utilizing GTAW or GMAW welding processes, and performing…

Client Liaison

Company: Insperity Support Services, L.P.

Location: New York, NY

Posted Sep 22, 2025

Troubleshoots situations, educate clients, develop partnerships with stakeholders, and solicit referrals. Assists various departments’ personnel with technical…

Pharmacist

Company: Millbrook Support Services

Location: Phoenix, AZ

Posted Sep 02, 2025

Referral Bonuses so you can work with your friends! We offer local and travel assignments from 13 weeks to one year. Job Types: Full-time, Contract.

Area Director of Admissions and Marketing

Company: Vancouver Support Office (VSO)

Location: Seattle, WA

Posted Aug 18, 2025

Minimum of 3-5 years of experience in admissions, marketing, or a related field within the Skilled Nursing Facility (SNF) industry.

Fabrication Welder

Company: ISAT Total Support

Location: Las Vegas, NV

Posted Aug 12, 2025

Fabricate misc. steel pipe and mechanical supports according to shop drawings or engineering details, utilizing GTAW or GMAW welding processes, and performing…

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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