Jobs at TaskRabbit
312 open positions
Risk Operations Supervisor
Company: Taskrabbit
Location: Remote
Posted May 16, 2024
Taskrabbit, a remote-first company, is seeking a Risk Operations Supervisor to lead a team in fraud prevention and risk management. The role involves managing a specialized team, fostering a positive work environment, and collaborating with other departments. The ideal candidate should have 2+ years of people management experience, strong problem-solving skills, and a commitment to delivering top-notch service. Taskrabbit offers competitive compensation, diverse culture, and comprehensive benefits.
Senior Business Operations Analyst
Company: Taskrabbit
Location: Remote
Posted May 02, 2024
<div> <p><strong>Taskrabbit will never use text or chat applications to conduct interviews We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several videobased interviews with our hiring teams Communications will always be conducted by taskrabbitcom domain names<strong><p> <p><b><strong>About Taskrabbit<strong><b> <p><p>Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home todos such as furniture assembly handyman work moving help and much more<p> <p>At Taskrabbit we want to transform lives one task at a time As a company we celebrate innovation inclusion and hard work Our culture is collaborative pragmatic and fastpaced Were looking for talented entrepreneurially minded and datadriven people who also have a passion for helping people do what they love<p> <p>Together with IKEA were creating more opportunities for people to earn a consistent meaningful income on their own terms by building lasting relationships with clients in communities around the world<p> <ul><li>Taskrabbit is a remotefirst company with employees distributed across the US and EU<li> <li>5time Best Places to Work in 2022 by BuiltIn Including Best Companies in SF Best MidSized Companies and Best Benefits<li> <li>DataBird journals Best Places Best Companies for Diversity 1 2019 and 2020<li> <li>DataBird journals Best Places Best Companies for Women 4 2019 and 1 2020<li> <ul><div> <p><strong>About Role<strong><p> <p>As a Senior Business Operations Analyst for the Marketplace team you will play an integral role in the monitoring amp evaluation of our marketplace operations You will have the opportunity to collaborate with a strong team of data scientists engineers productproject managers marketing managers and operation agents to create amp report marketplace metrics You will be responsible for driving insights across the Taskrabbit platform specifically around our category performance tasker quality and client satisfaction Youll bring together data from many sources to better understand and monitor the quality of work done on our platform The ideal candidate will pair a strong academic background with a pragmatic approach to problemsolving You are passionate about markets amp analytics and you excel in team environments <p> <p>Join us in transforming lives one task at a time<p> <p><b><strong>You will <strong><b> <p><ul><li>Define and evaluate key metrics Investigate and document the levers that impact each<li> <li>Devise build and maintain reports and dashboards to be used across functions<li> <li>Create business rules to identify service quality issues and their impacts Use this data to inform agents on how to better enforce our policies and standards<li> <li>Empower the team to independently answer data questions quickly and easily by building highquality accessible data sets and training the team to use them<li> <li>Perform advanced statistical analysis including research studies and tests to identify validate and implement policy process tool and program improvements<li> <li>Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives good experiences on our platform<li> <li>Provide insights to help business and product leaders understand marketplace dynamics user behaviors and longterm trends<li> <ul><p><b><strong>You should have <strong><b> <p><ul><li>A BSMS in economics mathematics statistics or equivalent analytical experience<li> <li>3+ years using analytics to drive key business decisions across business intelligence strategy and analytics marketing operations finance<li> <li>Experience building data visualizations to inform business decisions eg Looker PowerBI Tableau etc<li> <li>Experience gathering distilling and providing requirements to technical engineering and data teams<li> <li>Excellent verbal presentation and written communication skills<li> <li>Strong proficiency in SQL and large volumes of data <li> <li>Experience with Python Pandas Numpy etc<li> <li>Great attention to detail and quality<li> <ul><p><b><strong>You might be a fit if you have <strong><b> <p><ul><li>Ability to handle multiple projects from scoping to execution<li> <li>Ability to work with disparate data to contextualize opportunities and their impacts<li> <li>Proficient in statistical techniques and concepts regression power analysis clustering etc<li> <li>Technical understanding of data warehousingdata pipelining solutions<li> <li>Experience with a marketplace business model and a global brand<li> <li>Love collaborating with a tightknit team<li> <ul><p><b>Compensation amp Benefits<b> <p><p>At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + benefits + perks<p> <p>The base pay range for this position is $93000 $129000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level<p> <div><b><strong>Youll love working here because<strong><b> <ul><li><strong>Taskrabbit is a RemoteFirst Company<strong> We value flexibility and choice but also stay committed to regular inperson connection<li> <li><strong>The People<strong> You will be surrounded by some of the most talented supportive smart and kind leaders and teams people you can be proud to work with<li> <li><strong>The Diverse Culture<strong> We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate Women make up half of our leadership team and our diversity representation is above that of the tech industry average<li> <li><strong>The Perks<strong> Taskrabbit offers US employees employerpaid health insurance and a 401k match with immediate vesting Taskrabbit offers EU employees medical insurance We offer all of our global employees generous and flexible time off with 2 companywide closure weeks Taskrabbit product stipends wellness + productivity + education stipends IKEA discounts reproductive health support and more Benefits vary by country of employment <li> <ul><p><b><strong>Taskrabbits commitment to Diversity and Inclusion<strong><b> <p><p>An Active Commitment to Equity within our Company and Platform<p> <p>We are an inclusive community where all who share our mission and values belong Our antiracist culture actively strengthens the knowledge understanding and awareness of underrepresented experiences and our ongoing allyship commitment Our diverse team represents the communities we serve breaking down systemic barriers and transforming lives one action at a time<p> <p>Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <p> <p>Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <p> <div>
Senior Trust Policy Specialist
Company: Taskrabbit
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h2> About the Role <h2> <p> As the Sr Trust Policy Specialist your work will help keep the Taskrabbit community safe through building and implementing internal policies that can support our community at scale and create accessible policy enforcement guides You will work across the business and with external stakeholders to continuously evaluate and improve our policies and to handle new issues as they arise This is a critical global function tasked with ensuring the safety of all our clients and Taskers on the Taskrabbit platform The scope of the role is vast ranging from policy and standards evolution globally to identifying and executing on key opportunities to drastically reduce the most common issues customers Clients and Taskers experience on TaskRabbit and to improve the experience when customers do encounter an issue Prioritization of these opportunities will be made with a balance of improving the customer experience while helping Taskrabbit meet its aggressive financial goals <p> <p> Our ideal candidate is passionate about Taskrabbit marketplaces and the sharing economy The ideal candidate has a passion for datadriven insights to help them make informed decisions that improve and optimize our programs policies and procedures for accuracy and efficiency The candidate must also be personable collaborative and flexible with the drive to support complex projects across multiple stakeholder groups and have proven experience in policy writing and framework development <p> <p> You will report into the Manager Risk amp Trust Policy on our Risk Trust amp Payments team in our Operations organization <p> <h2> <strong> What Youll Work On <strong> <h2> <ul> <li> <p> Set internal and external policies and procedures for Clients and Taskers <p> <li> <li> <p> Research and draft datadriven policies with a focus on Safety as part of a global team <p> <li> <li> <p> Develop organize and maintain a searchable repository of all policies <p> <li> <li> <p> Implement a scalable transparent standards program and member behavior policy and guidelines for all TaskRabbit customers <p> <li> <li> <p> Foster and maintain relationships with internal business vertical leaders including executive stakeholders <p> <li> <li> <p> Collaborate with crossfunctional stakeholders across departments such as Commercial Operations Legal Product Communications and Business Development <p> <li> <li> <p> Guide policy operationalization efforts with crossfunctional teams like Training amp Development and Risk Operations <p> <li> <li> <p> Understand the Tasker and Client perspectives to enhance the overall TaskRabbit experience <p> <li> <li> <p> Network with Managed Marketplaces and Gig Economy contacts through webinars conferences and information sharing <p> <li> <li> <p> Provide recommendations for continual innovation and support company expansion goals <p> <li> <ul> <h2> <strong> Your Areas of Expertise <strong> <h2> <ul> <li> <p> Bachelors degree in any field <p> <li> <li> <p> Minimum 4+ experience in an Operations Policy Legal or Trust and Safety <p> <li> <li> <p> Ability to work closely with global crossfunctional partner teams <p> <li> <li> <p> Exceptional writing and editing skills <p> <li> <li> <p> Proven experience in policy writing and framework development <p> <li> <li> <p> Capacity for critical thinking research and analysis <p> <li> <li> <p> Strong verbal and written communication abilities <p> <li> <li> <p> Proactive clear and concise communication style <p> <li> <li> <p> Demonstrates thoughtful business judgment and strategic thinking <p> <li> <li> <p> Ability to work effectively under pressure <p> <li> <li> <p> Adapts well to fastpaced environments <p> <li> <li> <p> Strong attention to detail <p> <li> <li> <p> Skilled at decision making and navigating ambiguity <p> <li> <li> <p> Effective time management and prioritization skills <p> <li> <li> <p> Familiarity with tools like Gsuite JIRA Confluence and Looker <p> <li> <li> <p> Analytical mindset and creative problemsolving abilities <p> <li> <li> <p> Passion for building trust and delivering exceptional customer experiences <p> <li> <li> <p> Enjoys collaborating with a tightknit team <p> <li> <ul> <h2> <strong> Compensation amp Benefits <strong> <h2> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtaskrabbitcomcareers rel=noopener noreferrer nofollow target=blank> benefits + perks <a> <p> <p> The base pay range for this position is $8000 $111000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p><p>
Partner Marketing Lead
Company: Taskrabbit
Location: USA
Posted May 17, 2024
Taskrabbit is looking for a data-driven partnership marketer to help grow and scale their business. The ideal candidate will develop and execute partner marketing strategies, build a playbook, and execute campaigns to accelerate partner engagement.
Security Staff Engineer
Company: Taskrabbit
Location: Remote
Posted May 02, 2024
<div> <p><strong>Taskrabbit will never use text or chat applications to conduct interviews We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several videobased interviews with our hiring teams Communications will always be conducted by taskrabbitcom domain names<strong><p> <p><b><strong>About Taskrabbit<strong><b> <p><p>Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home todos such as furniture assembly handyman work moving help and much more<p> <p>At Taskrabbit we want to transform lives one task at a time As a company we celebrate innovation inclusion and hard work Our culture is collaborative pragmatic and fastpaced Were looking for talented entrepreneurially minded and datadriven people who also have a passion for helping people do what they love<p> <p>Together with IKEA were creating more opportunities for people to earn a consistent meaningful income on their own terms by building lasting relationships with clients in communities around the world<p> <ul><li>Taskrabbit is a remotefirst company with employees distributed across the US and EU<li> <li>5time Best Places to Work in 2022 by BuiltIn Including Best Companies in SF Best MidSized Companies and Best Benefits<li> <li>DataBird journals Best Places Best Companies for Diversity 1 2019 and 2020<li> <li>DataBird journals Best Places Best Companies for Women 4 2019 and 1 2020<li> <ul><div> <p><strong>Taskrabbit will never use text or chat applications to conduct interviews We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several videobased interviews with our hiring teams Communications will always be conducted by taskrabbitcom domain names<strong><p> <ul><li><span>Taskrabbit is a remotefirst company with employees distributed across the US and EU<span><li> <li><span>5 time Best Places to Work in 2022 by BuiltIn Including Best Companies in SF Best MidSized Companies and Best Benefits<span><li> <li><span>DataBird journals Best Places Best Companies for Diversity 1 2019 and 2020<span><li> <li><span>DataBird journals Best Places Best Companies for Women 4 2019 and 1 2020<span><li> <ul><p><b><span><strong>Youll love working here because<strong><span><b> <p><ul><li> <ul><li><span>Taskrabbit is a remotefirst company We value flexibility and choice but also stay committed to regular inperson connection<span><li> <li><span>The People You will be surrounded by some of the most talented supportive smart and kind leaders and teams people you can be proud to work with<span><li> <li><span>The Values <span> <ul><li><span>Care Deeply We take time to be present and partner with our team and communities <span><li> <li><span>Level Up We navigate through ambiguity and go the extra mile<span><li> <li><span>Be A Better Neighbor We build a diverse and sustainable community and encourage all voices<span><li> <li><span>Lead The Future Together We value entrepreneurship and are inspired by action<span><li> <ul><li> <li><span>The diverse culture We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate Women make up half of our leadership team and our diversity representation is above that of the tech industry average<span><li> <li><span>The perks Taskrabbit offers employeepaid health insurance 401k match with immediate vesting generous and flexible time off with 2 companywide closure weeks Taskrabbit product stipends wellness + productivity + education stipends IKEA discounts reproductive health support and more <span><li> <ul><li> <ul><p><b><span><strong>About the Role<strong><span><b> <p><p>We are seeking a highly skilled and experienced Staff Security Engineer with a strong focus on secure architecture engineering security data security threat modeling and prevention As a Staff Security Engineer at Taskrabbit you will play a crucial role in ensuring the security and integrity of our systems applications and data You will be responsible for designing and implementing robust security solutions conducting threat modeling exercises and proactively identifying and mitigating potential security risks<p> <p><b><span><strong>What Youll Work On<strong><span><b> <p><ul><li>Develop and implement secure architecture and engineering practices across our systems and applications<li> <li>Conduct thorough threat modeling exercises to identify potential security vulnerabilities and risks<li> <li>Collaborate with crossfunctional teams to design and implement security controls and measures to protect sensitive data<li> <li>Perform security assessments and audits to identify and address security gaps and vulnerabilities<li> <li>Stay uptodate with the latest security trends technologies and best practices and provide recommendations for improvement<li> <li>Conduct security reviews of new technologies products and services to ensure compliance with security standards<li> <li>Collaborate with development teams to integrate security into the software development lifecycle SDLC and perform secure code reviews<li> <li>Develop and maintain security policies procedures and guidelines to ensure compliance with industry standards and regulations<li> <li>Respond to security incidents conduct investigations and implement remediation measures<li> <li>Provide guidance and mentorship to junior security team members<li> <ul><p><b><span>Your Areas Of Expertise<span><b> <p><ul><li>Minimum of 7 years of experience in a similar role with a focus on secure architecture engineering security data security threat modeling and prevention<li> <li>Strong knowledge of secure coding practices encryption algorithms and secure network protocols<li> <li>Experience with threat modeling methodologies and tools<li> <li>Proficiency in conducting security assessments audits and penetration testing<li> <li>Familiarity with industry security standards and regulations eg ISO 27001 NIST GDPR<li> <li>Strong understanding of cloud security principles and best practices AWS Azure etc<li> <li>Excellent problemsolving and analytical skills<li> <li>Strong communication and collaboration skills to work effectively with crossfunctional teams<li> <li>Relevant certifications such as CISSP CISM or CEH are preferred but not required<li> <li>Ability to mentor and influence others to advocate for Security best practices<li> <ul><p><strong>Compensation amp Benefits <strong><p> <p>At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + benefits + perks<p> <p>The base pay range for this position is $136000$190000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level<p> <p><b><span><strong>About Taskrabbit<strong><span><b> <p><p><span>Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home todos such as furniture assembly handyman work moving help and much more<span><p> <p><span>At Taskrabbit we want to transform lives one task at a time As a company we celebrate innovation inclusion and hard work Our culture is collaborative pragmatic and fastpaced Were looking for talented entrepreneuriallyminded and datadriven people who also have a passion for helping people do what they love<span><p> <p><span>Together with IKEA were creating more opportunities for people to earn a consistent meaningful income on their own terms by building lasting relationships with clients in communities around the world<span><p> <p><b><span><strong>Taskrabbits commitment to Diversity and Inclusion<strong><strong><strong><span><b> <p><p><span>An Active Commitment to Equity within our Company and Platform<span><p> <p><span>We are an inclusive community where all who share our mission and values belong Our antiracist culture actively strengthens the knowledge understanding and awareness of underrepresented experiences and our ongoing allyship commitment Our diverse team represents the communities we serve breaking down systemic barriers and transforming lives one action at a time<span><p> <p><span>Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <span><p> <p><span>Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <span><p> <div><b><strong>Youll love working here because<strong><b> <ul><li><strong>Taskrabbit is a RemoteFirst Company<strong> We value flexibility and choice but also stay committed to regular inperson connection<li> <li><strong>The People<strong> You will be surrounded by some of the most talented supportive smart and kind leaders and teams people you can be proud to work with<li> <li><strong>The Diverse Culture<strong> We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate Women make up half of our leadership team and our diversity representation is above that of the tech industry average<li> <li><strong>The Perks<strong> Taskrabbit offers US employees employerpaid health insurance and a 401k match with immediate vesting Taskrabbit offers EU employees medical insurance We offer all of our global employees generous and flexible time off with 2 companywide closure weeks Taskrabbit product stipends wellness + productivity + education stipends IKEA discounts reproductive health support and more Benefits vary by country of employment <li> <ul><p><b><strong>Taskrabbits commitment to Diversity and Inclusion<strong><b> <p><p>An Active Commitment to Equity within our Company and Platform<p> <p>We are an inclusive community where all who share our mission and values belong Our antiracist culture actively strengthens the knowledge understanding and awareness of underrepresented experiences and our ongoing allyship commitment Our diverse team represents the communities we serve breaking down systemic barriers and transforming lives one action at a time<p> <p>Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <p> <p>Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <p> <div>
Partner Marketing Lead
Company: Taskrabbit
Location: Remote
Posted May 17, 2024
Taskrabbit, a remote-first company, is seeking a data-driven partnership marketer to grow and scale its business. The ideal candidate will build end-to-end partner marketing strategies, manage a budget, and work with cross-functional teams. Responsibilities include developing a comprehensive partner marketing strategy, driving B2B lead generation, creating sales collateral, and designing measurements for ROI. The role requires proven experience in managing channel partners, strong marketing skills, and a minimum of 4-5 years of marketing experience. Taskrabbit offers competitive compensation, a diverse culture, and various benefits.
Quality Associate
Company: Taskrabbit
Location: Remote
Posted Apr 22, 2024
Taskrabbit, a remote-first company, is seeking a Quality Associate to enhance customer service. The role involves monitoring and evaluating interactions, providing feedback, and implementing quality assurance measures. The company values diversity, inclusion, and hard work, offering competitive compensation and benefits. Taskrabbit has been recognized as a top workplace and is committed to equity within the company and platform.
Senior Trust Policy Specialist
Company: Taskrabbit
Location: Remote
Posted Apr 24, 2024
Taskrabbit, a remote-first company, is seeking a Sr. Trust Policy Specialist to ensure the safety of its community. The role involves setting internal and external policies, researching data-driven policies, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree, 4+ years of experience in Operations, Policy, Legal, or Trust and Safety, and exceptional writing and editing skills. Taskrabbit offers competitive compensation, a diverse culture, and comprehensive benefits.
Director - Partnerships
Company: Taskrabbit
Location: Europe
Posted Apr 30, 2024
<p class=jobDescription> <h2> <strong> About The Role <strong> <h2> <p> As Director of Partnerships Europe you will manage Taskrabbits relationship with IKEA and our other external partners and new business opportunities You will also play an integral role in shaping business strategies and be a key stakeholder in the partnerships global and regional strategy and revenue generation overall This will involve owning the performance targets and general operations needed to reach such targets You will manage a small team directly and a team of country specific partner managers in their respective countries in a matrix relationship You will closely collaborate with other commercial directors and country management on a daily basis We will have direct ownership of the overall performance of partnerships driven revenue targets as well as playing a key part in commercial decision to drive European growth of a dual sided marketplace working closely with Senior IKEA Leadership across levels and locations crossfunctional teams at Taskrabbit as well as our Product Design Data and Engineering team <p> <p> Our ideal candidate is passionate about Taskrabbit and the sharing economy has extensive experience in influencing partners Strong IKEA andor retail knowledge andor commercial experience in the digital marketplace industry that can be leveraged to drive sustainable growth in Europe Must have a very collaborative approach in reaching the needed results <p> <h2> <strong> Responsibilities <strong> <h2> <ul> <li> <p> Management of a commercial partnership portfolio across 6+ markets within Europe <p> <li> <li> <p> Daytoday management of relationships and communication with stakeholders across levels as well as senior stakeholders with global remit <p> <li> <li> <p> Business metric ownership and accountability of defined highvalue revenue goals <p> <li> <li> <p> Define the short mid and longterm strategy and tactics for sustainable growth in our markets <p> <li> <li> <p> Actively source and establish new business opportunities as well as new partners <p> <li> <li> <p> Lead a team of Business Development and Partnerships professionals located in six countries <p> <li> <ul> <h2> <strong> You should have <strong> <h2> <ul> <li> <p> Marketplace experience valued as well as marketplace experience through a digital platform <p> <li> <li> <p> Growth mindset and a demonstrated ability to manage ambiguity <p> <li> <li> <p> Youre comfortable operating at a fast pace in an entrepreneurial environment <p> <li> <li> <p> You love open honest healthy communication <p> <li> <li> <p> 10+ years of Business Development or Partnership experience <p> <li> <ul> <h2> <strong> Location <strong> <h2> <p> Taskrabbit will consider applicants based in London UK <p> <h2> <strong> Compensation amp Benefits <strong> <h2> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + benefits + perks <p> <p> The base pay range for this position is £102000 £119000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p> <h2> <strong> Equal Opportunity Employer <strong> <h2> <p> Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <p> <p> Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <p><p>
Director, Product Design
Company: Taskrabbit
Location: Remote
Posted May 16, 2024
Taskrabbit, a remote-first company, is seeking a creative visionary with 6+ years of leadership experience. The role involves developing a northstar vision for design and user experience, leading a team, and managing multiple projects. Taskrabbit offers competitive compensation, diverse culture, and comprehensive benefits. The company is committed to equity and diversity.
Risk Operations Supervisor
Company: Taskrabbit
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <h2> <strong> About The Role <strong> <h2> <p> As a Risk Operations Supervisor at Taskrabbit you will play a crucial role in fighting fraud and managing overall risk to the marketplace Youll be responsible for overseeing a specialized team dedicated to preventing and mitigating fraudrelated risks In addition to team engagement and development your role will involve fostering ownership and accountability providing continuous feedback and championing customer satisfaction within the context of fraud and risk management <p> <h2> <strong> What Youll Work On <strong> <h2> <p> <strong> Customer Obsessed <strong> <p> <ul> <li> <p> Lead a specialized team focused on fraud prevention and risk losses management ensuring a positive and collaborative work environment <p> <li> <li> <p> Facilitate continuous learning and development opportunities for team members emphasizing expertise in fraud detection risk assessment and effective mitigation strategies <p> <li> <li> <p> Champion customer experience by acting as a liaison between the fraud prevention team and other departments specifically Risk Trust amp Payments Directly contributing to overall company gross margin by managing fraud and risk losses <p> <li> <ul> <p> <strong> InsightMetrics Driven <strong> <p> <ul> <li> <p> Demonstrate ownership and curiosity in addressing fraudrelated concerns and risk challenges utilizing metrics and insights to enhance fraud prevention and risk management strategies <p> <li> <li> <p> Set clear expectations for the team holding teammates accountable to KPIs that tie in to overall company OKRs and values <p> <li> <li> <p> Establish a culture of continuous feedback in order to support a highskill hightrust team <p> <li> <ul> <p> <strong> Trusted Resource <strong> <p> <ul> <li> <p> Closely follow current fraud trends and anticipate the needs of the business Cascade this knowledge to the team on a regular basis <p> <li> <li> <p> Collaborate with other departments to ensure a holistic approach to fraud prevention and risk management maintaining alignment with overall business objectives <p> <li> <li> <p> Suggest strategies and process improvements that both improve overall security posture and limit friction in daily operations <p> <li> <ul> <h2> <strong> What You Will Need <strong> <h2> <ul> <li> <p> Minimum 2 years of people management experience with 1 years experience working fraud prevention trust and safety or risk roles <p> <li> <li> <p> Exceptional problemsolving skills emphasizing the ability to navigate and resolve complex issues related to fraud and risk losses efficiently with a strategic mindset for senior supervisory responsibilities <p> <li> <li> <p> Strong sense of ownership and disciplined curiosity showcasing leadership qualities in taking responsibility for team performance fraud prevention and risk management <p> <li> <li> <p> Empathetic communication skills with a focus on building and leading a cohesive team Ability to connect with both customers and team members on a personal level while ensuring effective communication across the organization <p> <li> <li> <p> Detailoriented mindset with a commitment to delivering topnotch service while overseeing the quality and performance of the entire team <p> <li> <li> <p> Professional working knowledge of common fraud platforms and the ability to train others to develop a sharp instinct for rooting out fraud <p> <li> <ul> <h2> <strong> Compensation amp Benefits <strong> <h2> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable Total compensation consists of base pay + bonus + <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtaskrabbitcomcareers rel=noopener noreferrer nofollow target=blank> benefits + perks <a> <p> <p> The annual gross pay range for this position is $76500 $107000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p> <p> <p><p>
Sr. Marketing Specialist
Company: Taskrabbit
Location: Europe
Posted May 18, 2024
Taskrabbit is seeking a data-driven, creative marketer with marketplace experience for a Sr. Marketing Specialist role in Berlin. The ideal candidate will develop and execute a go-to-market plan, collaborate with channel managers, and leverage data to drive growth. They should be fluent in English and German, have marketing experience, and possess a data-driven mindset. The role offers a competitive compensation package with a gross pay range of €52000 - €65000.