Jobs at Twilio
2,758 open positions
Twilio is a cloud‑communications platform that gives developers API access to SMS, voice, video and authentication services. Since its 2008 launch, it has powered over 200,000 apps, from small startups to Fortune 500 enterprises, and is known for its developer‑first culture and rapid feature releases.
Twilio hires across a spectrum of tech and business functions: software engineering (frontend, backend, infrastructure), data science, product management, security, DevOps, and customer success. Openings also include sales, marketing, and support roles that require strong communication and analytical skills. Candidates can expect rigorous technical interviews, collaborative pair‑programming, and a culture that rewards ownership and continuous learning.
Job Transparency provides full salary ranges, employee reviews, and role‑specific performance metrics for Twilio listings. Seeing the exact pay band and sentiment score before you apply helps you negotiate confidently, benchmark against peers, and spot high‑growth teams within the company.
Java Fullstack Software Engineer (L3)
Company: Twilio
Location: Remote
Posted Mar 17, 2024
Twilio is seeking a Full Stack Software Engineer (L3) for the Data Services and Throughput team. The role involves building innovative UI's that highlight Twilio's AI-powered diagnostic capabilities, designing cohesive systems, and contributing to the SDLC process. Required qualifications include a Bachelor's degree in Computer Science, 3-6 years of full stack systems experience, understanding of object-oriented programming principles, and proficiency in Java, Spring/Spring Boot, JavaScript/TypeScript, React, HTML, CSS, SQL, NoSQL databases, and AWS services. The position is remote, based in Colombia, with occasional travel. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and retirement savings program.
Growth Account Executive - Segment
Company: Twilio
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> See yourself at Twilio <strong> <p> <p> Join the team as our next Growth Account Executive on Twilios Segment Sales Team <p> <p> <strong> Who we are amp why were hiring <strong> <p> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <p> <strong> About the job <strong> <p> <p> This position is needed to support our Segment Sales organization Segment standardizes and streamlines data infrastructure with a single platform that collects unifies and sends data to hundreds of business tools with the flip of a switch That way our customers can focus on building amazing products and personalized messages for their customers letting us take care of the complexities of processing their customer data reliably at scale <p> <p> Continuing to build out and grow our Growth business is a strategic component to our gotomarket strategy We bring incredible value to growth midmarket and enterprise companies and thrive on finding new use cases to optimize their customer engagement With no vertical restraints the skys the limit to what we can accomplish The right person for this role is a gogetter who wants to develop and identify new revenue opportunities across Growth accounts with experience and a passion for new logo acquisition and experience in driving scaled motions around customer expansion <p> <p> <strong> Responsibilities <strong> <p> <p> In this role youll <p> <ul> <li> <p> Drive opportunities through the entire sales cycle from pipeline generation through to close and postsales <p> <li> <li> <p> Employ a valueoriented sales methodology with a focus on use cases spanning customer data and marketing activation <p> <li> <li> <p> Build upon the growth amp adoption of Segment in the Growth business segment <p> <li> <li> <p> Own the cross functional team from PreSales through to working with Customer Success <p> <li> <li> <p> Drive a pipeline generation cadence to develop expansion opportunities from our existing customer base and land new target accounts <p> <li> <li> <p> Lead compelling presentations of Segments product and vision to a broad range of audiences from clevel executives to individual contributors leveraging Segments valuebased sales methodology <p> <li> <li> <p> Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on precommitted revenue deals <p> <li> <li> <p> Leverage and coordinate crossfunctional internal teams to efficiently navigate complex sales cycles incl Sales Development Legal Engineering Security Marketing Product and Customer Success <p> <li> <li> <p> Work closely with Twilio team members to drive companywide deployments of TwilioSegment use cases but specifically responsible for the precommitted ARR <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> Have 1+ years of quota carrying sales experience selling to primarily to Growth accounts <p> <li> <li> <p> Experience in a pipeline generation motion and a weekly metricsbased approach that measures key activity and pipeline adds <p> <li> <li> <p> Maintain a proven record of consistently exceeding quotas <p> <li> <li> <p> SaaS based sales experience <p> <li> <li> <p> Value based sales methodology in line with Force Management and MEDPICC <p> <li> <li> <p> Strong understanding of the Martech industry and the role of data in driving business decisions <p> <li> <li> <p> Are proficient in modern sales processesmethodologies <p> <li> <li> <p> Have excellent presence and proven track record to influence and sell at all levels from individual contributors to CSuite <p> <li> <li> <p> Possess strong analytical skills with a deep understanding of forecasting amp pipeline management <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Cross selling experience in IT Marketing Data Product Analytics and Engineering <p> <li> <li> <p> Previous CDP or Martech sales experience <p> <li> <li> <p> Deep commercial expertise in structuring SaaS contracts <p> <li> <li> <p> Experience with data and how to leverage data to help business achieve their customer experience initiatives <p> <li> <ul> <p> <strong> Location <strong> <p> <p> This role will be remote based in the United States Approximately 10 travel is anticipated <p> <p> <strong> What We Offer <strong> <p> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <p> <strong> Twilio thinks big Do you <strong> <p> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwilioorgimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <strong> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <strong> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $3851hour $4813hour <p> <li> <li> <p> Based in New York Washington State or the San Francisco Bay area California $4279hour $5348hour <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <li> <p> This role is eligible to earn commissions <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p><p>
Software Engineer, L2
Company: Twilio
Location: Remote
Posted Mar 15, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as Twilios next Software Engineer L2 Phone Numbers<p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p>Twilios Phone Numbers team underpins the Programmable Communications Products For many of our customers their first interaction with Twilio is through acquiring and using a phone number This team is responsible for the systems that power Twilios Global Inventory<p> <p>As a Software Engineer L2 youll be designing small features and working alongside talented engineers to build and deploy the next generation of our distributed systems and microservices architecture You will work closely with Product and Design and be responsible for building low latency highly scalable APIs <p> <p>Were looking for a backend engineer to join us as we begin the next stage of Phone Numbers at Twilio pushing forward the entire industry in the process <p> <p><b><strong>Responsibilities<strong><b> <p><p>In this role youll<p> <ul><li>Write clean efficient and maintainable code for our distributed systems and microservices utilizing asynchronous communication patterns for optimal performance Contribute to the design and implementation of highly scalable architectures prioritizing reliability performance and futureproof growth<li> <li>Collaborate in defining and monitoring key Service Level Objectives SLOs and Service Level Indicators SLIs to ensure our systems deliver exceptional user experiences<li> <li>Be an active participant in the migration and optimization of our tech stack to leverage the modern technologies ensuring futureproof scalability and agility while maintaining backward compatibility <li> <li>Learn and grow with your colleagues actively participating in code reviews knowledgesharing initiatives and mentoring junior engineers<li> <li>Partner effectively with crossfunctional teams bridging the gap between technical vision and business goals Excellent communication and collaboration skills able to articulate complex technical concepts to both technical and nontechnical audiences Create clear and concise technical documentation including design decisions architecture diagrams and best practices for future reference and knowledge sharing<li> <ul><ul><li>Participate in an oncall rotation and ensure timely response to production incidents and system outages Collaborate in blameless postmortems for production incidents focusing on root cause analysis learning opportunities and actionable improvement plans<li> <ul><p><b><strong>Qualifications <strong><b> <p><p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>2+ years of experience with a proven track record of building and deploying large scalable distributed systems and microservices architectures <li> <li>2+ years of experience in Java including advanced concepts like concurrency and threading<li> <li>2+ years of experience with a strong understanding of relational databases like MySQL including query optimization and data modeling principles<li> <li>Practical experience with cloud platforms like AWS<li> <li>Excellent written and verbal communication and collaboration skills able to articulate complex technical concepts to both technical and nontechnical audiences A healthy ability to manage and resolve conflict you have the ability to listen present and question effectively<li> <li>Passion for continuous learning and staying ahead of the curve with new technologies<li> <li>Bachelors degree in Computer Science or equivalent <li> <ul><p><strong>Desired<strong><p> <ul><li>Prior experience working with PHP and Knowledge of modern frontend technologies such as React Typescript Nodejs or equivalent frameworks is a plus<li> <li>Experience in utilizing asynchronous communication patterns like Kafka or similar tools to achieve optimal performance and decoupling<li> <li>Experience being oncall for production systems<li> <ul><p><strong>Location<strong><p> <p>This role will be based in our Remote Colombia <p> <p>Approximately 5 travel is anticipated <p> <p><b><strong>What We Offer<strong><b> <p><p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply nowIf this role isnt what youre looking for please consider other open positions<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Senior Privacy Counsel
Company: Twilio
Location: Remote
Posted Mar 15, 2024
<p><strong>See yourself at Twilio<strong><p> <p>Join the team as Twilios next <strong>Senior Privacy Counsel<strong><p> <p><strong>Who we are amp why were hiring<strong><p> <p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><strong>About the job<strong><p> <p>This position is needed to partner with Product Engineering and Marketing teams to support the product development lifecycle and provide practical advice to ensure compliance with applicable law regulations and privacy by design best practices<p> <p><strong>Responsibilities<strong><p> <p>In this role youll<p> <ul><li>Draft and negotiate data protection agreements with customers suppliers carriers and other third parties including Data Processing Agreements and Business Associate Agreements<li> <li>Support the review of new products product features and other productrelated matters to ensure compliance with privacy and data protection laws<li> <li>Provide privacy legal support for marketing and advertising activities MampA due diligence and integration and data subject rights processes<li> <li>Support various areas of the business in evaluating the impact of privacy laws regulatory guidance enforcement actions and other obligations on new and existing processes and internal tools<li> <li>Support Twilios global privacy program by developing and improving privacy frameworks and processes to ensure we meet our obligations under global privacy laws<li> <li>Collaborate with other legal stakeholders and product teams to develop creative and scalable solutions to novel complex privacy issues<li> <li>Assist with supplier privacy reviews and ongoing monitoring<li> <li>Provide expert privacy guidance and support as part of Twilios Incident Response Process<li> <li>Triage and prioritize a dynamic workflow in alignment with enterprise and privacy team priorities set appropriate expectations with internal business partners while delivering results efficiently<li> <ul><p><strong>Qualifications <strong><p> <p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>Qualified to practice law and in good standing in US UK other common law jurisdiction or EU member state<li> <li>8 + years relevant legal experience at a law firm or in house<li> <li>Experience in negotiating complex agreements with customers and suppliers<li> <li>Knowledge of global privacy laws regulations privacy programs and industry standards<li> <li>Detail oriented selfstarter with a desire to solve problems and excels at building collaborative working relationships across multiple teamscountries<li> <li>Strong verbal and written communication skills excellent organizational skills and a sense of initiative<li> <ul><p><strong>Desired<strong><p> <ul><li>Experience supporting notifications and communications with regulators and data subjects<li> <li>Experience advising on marketing both in and outside of the US<li> <li>At least one IAPP certification<li> <ul><p><strong>Location<strong><p> <p>This role will be remote<em> <em>but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas<p> <p><strong>What We Offer<strong><p> <p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><strong>Twilio thinks big Do you<strong><p> <p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p>If this role isnt what youre looking for please consider other open positions<p> <p><em>Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only<em><p> <p>The estimated pay ranges for this role are as follows<p> <ul><li>Based in Colorado $164480 $205600<li> <li>Based in New York Washington State or California outside of the San Francisco Bay area $174160 $217700<li> <li>Based in the San Francisco Bay area California $193520 $241900<li> <li>This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave<li> <ul><p>The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Principal Software Engineer (L5)
Company: Twilio
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> See yourself at Twilio <strong> <p> <p> Join the team as Twilios next Principal Software Engineer on our Data amp Analytics Platform <p> <p> <strong> Who we are amp why were hiring <strong> <p> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <p> <strong> About the job <strong> <p> <p> We are seeking an experienced and visionary Principal Engineer to join our Data team and lead the design and development of our data platform In this role you will be responsible for architecting scalable and reliable data solutions driving technical innovation and mentoring a team of talented engineers The ideal candidate will have deep expertise in data engineering strong leadership skills and a proven track record of delivering complex data projects at scale <p> <p> <strong> Responsibilities <strong> <p> <p> In this role youll <p> <ul> <li> <p> Lead the design and development of our data infrastructure driving technical vision and strategy to ensure scalability reliability and performance <p> <li> <li> <p> Serve as the subject matter expert in distributed systems data technologies with strong software engineering skills <p> <li> <li> <p> Architect and implement scalable and efficient data pipelines storage solutions and processing frameworks using stateoftheart technologies <p> <li> <li> <p> Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices <p> <li> <li> <p> Mentor and coach a team of talented engineers fostering a culture of technical excellence collaboration and continuous learning <p> <li> <li> <p> Collaborate closely with crossfunctional teams to understand business requirements and translate them into scalable and efficient technical solutions <p> <li> <li> <p> Ensure data quality integrity and security throughout the data lifecycle adhering to industry best practices and compliance standards <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> Bachelors or Masters degree in Computer Science Engineering or a related field <p> <li> <li> <p> 10+ years of experience in data engineering software development or a related field with at least 5 years in a technical leadership role <p> <li> <li> <p> Proven track record of architecting and delivering complex data projects at scale with a deep understanding of data infrastructure and distributed systems <p> <li> <li> <p> Expertise in big data technologies such as Hadoop Spark Kafka and cloudbased data services AWSGCPAzure <p> <li> <li> <p> Proficiency in programming languages such as Python Java or Scala with strong problemsolving skills and attention to detail <p> <li> <li> <p> Strong understanding of data modeling data warehousing and ETL processes with experience designing and optimizing data pipelines <p> <li> <li> <p> Excellent communication and collaboration skills with the ability to influence technical decisions and drive alignment across teams <p> <li> <li> <p> Strong leadership skills with a track record of mentoring and developing highperforming engineering teams <p> <li> <li> <p> Demonstrated ability to thrive in a fastpaced dynamic environment and deliver results under tight timelines <p> <li> <ul> <p> Desired <p> <ul> <li> <p> Strong experience with AWS data technologies <p> <li> <li> <p> Contributions to OSS projects is a bonus <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <ul> <p> <strong> Location <strong> <p> <p> This role will be remote and based in the United States This role will be remote but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <p> <strong> Travel <strong> <p> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <p> <strong> What We Offer <strong> <p> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <p> <strong> Twilio thinks big Do you <strong> <p> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $16448000 $20560000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Java Fullstack Software Engineer (L2)
Company: Twilio
Location: Remote
Posted Mar 17, 2024
<p><strong>Who we are amp why were hiring<strong><p> <p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p><br ><p><p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><strong>About the job<strong><p> <p>This position is needed to build innovative UIs that set Twilio Communications apart from other vendors<p> <p><br ><p><p>Twilio Communications is the leading software for sending messages programmatically The Data Services and Throughput organization builds AI enabled capabilities that separate Twilio from its competitors in messaging capabilities To support our end customers we are looking for a Full Stack Engineer that can build compelling UIs that take full advantage of these innovations <p> <p><strong>Responsibilities<strong><p> <p>In this role youll<p> <ul><li>Build Innovative UIs that showcase Twilios AIpowered diagnostic capabilities and help customers problem solve<li> <li>Design advise and build with partner teams to ensure cohesive systems and console experience to serve customers<li> <li>Build automated testing capabilities that test full stack quality and scale<li> <li>Refine UX requirements and tests with product managers and user experience designers<li> <li>Deliver and iterate quickly on UIs to incrementally improve the customer experience<li> <li>Contribute to the team through the SDLC process and planning ceremonies<li> <ul><p><strong>Qualifications <strong><p> <p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><br ><p><p><strong>Required<strong><p> <ul><li>Bachelors degree in Computer Science or related field<li> <li>1 3 years experience building full stack systems including UIs APIs data storage systems and supporting systems in production environments<li> <li>Understanding of key objectoriented programming principles constantly used in practice<li> <li>Experience with Java latest versions and frameworks like SpringSpring Boot<li> <li>JavaScript TypeScript React or similar frameworks HTML CSS<li> <li>Experience building APIs taking into account that API contract is a critical part of a good customer experience<li> <li>Experience with SQL and NonSQL Databases<li> <ul><p><br ><p><p><strong>Desired<strong><p> <ul><li>Experience with AWS services<li> <li>Experience with AI ML systems<li> <li>Experience with CICD pipelines and automated deployment processes<li> <li>Ability to communicate to a variety of stakeholders and partners and to make decisions in an innovative and unproven space<li> <ul><p><br ><p> <p><strong>Location<strong><p> <p>This role will be <strong>remote based in Colombia<strong><p> <p><br ><p><p><strong>Travel <strong><p> <p><br ><p><p><strong>We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings<strong><p> <p><strong>What We Offer<strong><p> <p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><strong>Twilio thinks big Do you<strong><p> <p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p><br ><p><p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p><br ><p><p>If this role isnt what youre looking for<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Senior Partner Marketing Manager
Company: Twilio
Location: Remote
Posted Mar 16, 2024
Twilio is seeking a Senior Partner Marketing Manager for EMEA to lead partner GTM programs, build relationships with internal and external stakeholders, and drive incremental pipeline and revenue growth. The ideal candidate should have 5-8+ years of product and/or partner marketing experience in a B2B environment, experience with digital omnichannel campaigns, content development, and strong analytical skills. The role is remote based in the UK with approximately 40% travel. Twilio offers competitive pay, generous time-off, and a supportive work environment.
Salesforce Administrator
Company: Twilio
Location: Remote
Posted Mar 15, 2024
<p><strong><em>Because you belong at Twilio<em><strong><p> <p><em>The Who What Why and Where<em><p> <p>Twilio is looking for a Salesforce Administrator to join the Sales Operations team This role is ideal for someone with a solid understanding of the Salesforcecom platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs<p> <p><strong>Who<strong><p> <p>You are interested in developing project management skills while also building and designing solutions for the Salesforcecom platform You take initiative to learn and complete tasks on your own while also collaborating with teammates for large scale projects You are a resultsoriented individual who is motivated to tackle complex problems has a can do attitude and is comfortable asking questions<p> <ul><li>24 years of experience with Salesforcecom implementation design configuration deployment lightning flows<li> <li>Must have hands on experience with process automation tools<li> <li>Demonstrated ability to understand business needs and translate requirements into technical solutions<li> <li>Salesforce Certified Administrator <li> <li>Strong presentation communication and facilitation skills<li> <li>Comprehensive experience on debugging and troubleshooting in Salesforce<li> <li>Strong organizational and business analysis skills detailoriented and able to work independently manage and develop smaller scale projects<li> <li>Knowledge on Salesforcecom configuration best practices<li> <ul><p>Good to have<p> <ul><li>1+ year of experience designing or developing on Salesforce Apex<li> <li>Experience working with and managing large data sets<li> <li>Industry experience in automating and auditing large volumes of data<li> <li>Industry experience in designing effective UXUI<li> <li>Experienced developing Lightning Components in Salesforce Lightning<li> <ul><p><strong>What<strong><p> <p>As a Salesforce Administrator in our Sales Operations team you will get to know our unique business processes and how to build and maintain the systems that power them In this role you will be responsible for improving our Salesforcecom platform and ensuring data excellence across the organization You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilios fast growth <p> <p> Assist project managers in various work streams on Salesforcecom<p> <ul><li>Data management in Salesforcecom and other business systems including auditing and resolving data integrity at a large scale<li> <li>Work with program managers and stakeholders to uncover process gaps and develop elegant solutions<li> <li>Understand and fix existing system problems on a daily basis<li> <li>Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility<li> <ul><p><br ><p><p><strong>Why<strong><p> <p>The Sales Operations team is crucial for the success and scalability of our sales org and its supporting teams We are the custodians of the systems processes and data that power the daytoday interactions across the sales organization and lay the groundwork for future initiatives<p> <p>Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications Twilio is truly unique we are a company committed to your growth your learning your development and your entire employee experience We only win when our employees succeed and were dedicated to helping you develop your strengths We invest in weeks dedicated to tackling hard problems and creating your own ideas We have a cultural foundation built on diversity inclusion and innovation and we want you and your ideas to thrive at Twilio<p> <p><strong>Where <strong><p> <p>We employ diverse talent from all over the world and we believe great work can be done anywhere Around the world Twilio offers benefits and perks to support the physical financial and emotional well being of you and your loved ones No matter where you are based you will experience a company that believes in small teams for maximum impact seeks wellrounded talent to ensure a full perspective on our customers experience understands that this is a marathon not a sprint that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Business Intelligence Analyses
Company: Twilio
Location: Colombia
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> See yourself at Twilio <strong> <p> <p> Join the team as Twilios next Business Operations Analyst <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> Twilio is looking for a curious and actionoriented analyst with a can do attitude Ideal candidates will be technically strong have a good business acumen and can communicate well with business partners Ideal candidates are strategic thinkers proactive and creative in finding problems and solutions leading projects and getting things done <p> <h3> <strong> Responsibilities <strong> <h3> <p> As a Business Operations Analyst youll be a thought partner with the Enterprise Data Lab team to solve the business problems to bring impact by applying your expertise in quantitative analysis and technical skills and a leader in building an analytics foundation to enable and scale up analytics functions Example responsibilities include <p> <ul> <li> <p> Work with the Infrastructure Strategy amp Analytics team to identify optimization and cost savings opportunities by finding trends amp anomalies and forecasting Cloud Infrastructure usage and cost <p> <li> <li> <p> Build compelling recommendations for business unit leaders <p> <li> <li> <p> Democratize data access and communicate the insights and recommendations to stakeholders at all levels via standardizing and maintaining data dictionaries for metrics models datasets and dashboards <p> <li> <ul> <p> You will live the Twilio Magic values <p> <ul> <li> <p> Draw the Owl and Be Bold Proactively find improvement areas develop solutions drive execution and deliver value <p> <li> <li> <p> Wear the Customers Shoes Be a true partner understand real questions behind requests and solve the problem with the best method for the problem <p> <li> <li> <p> Be An owner and Write It Down Own the data from tracking to business impact Document knowledge to enable other analysts Develop and document processes and make sure everyone complies <p> <li> <li> <p> Be Inclusive Partner with business stakeholders and embedded analysts in different areas to help think through and plan the right solution for their problems <p> <li> <li> <p> Empower Others Help create a datadriven culture within Twilio by enabling the teams to be selfsufficient around a single source of truth <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 5+ years of professional experience doing quantitative analysis building dashboards and reports working with business partners to convert ambiguous messy data into tangible actionable results to influence business decisions in a fast paced industry <p> <li> <li> <p> Ability to think strategically and initiate refine and complete projects proactively with minimal guidance <p> <li> <li> <p> Expert level experience working with SQL and relational data 3+ years on a regular basis <p> <li> <li> <p> Experience in python eg pandas numpy scikitlearn or R for data manipulation and analysis <p> <li> <li> <p> Experience in advanced analytics and machine learning such as predictive analytics regression hypothesis testing causal analysis <p> <li> <li> <p> Experience with data visualization Experience with Tableau and Looker LookML is preferred <p> <li> <li> <p> Experience with data warehousing andor ETL processes and distributed computing HivePresto <p> <li> <li> <p> Experience in product analytics or product data science is preferred <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> <strong> <em> <em> <strong> This role will be remote and based in Colombia <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p><p>
Software Engineer (L2)
Company: Twilio
Location: Remote
Posted Mar 17, 2024
<p><strong>See yourself at Twilio<strong><p> <p>Join the team as our next Software Engineer Twilio Flex<p> <p><strong>Who we are amp why were hiring<strong><p> <p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco were on a journey to becoming a globally antiracist company that supports diversity equity amp inclusion wherever we do business We employ thousands of Twilions worldwide and were looking for more builders creators and visionaries to help fuel our growth momentum<p> <p><strong>About the job<strong><p> <p>This position is needed to help Twilo develop and deliver new capabilities in the Twilio Flex platform You will be a member of a scrum team who will design implement own and operate their microservices end to end in the cloud You will play a key role in setting up and building out the Flex engineering capacity and capability in the Bengauluru office and build a center of excellence for Flex business unit Additionally you will have the opportunity to influence roadmap priorities propose innovative solutions that will enable Twilio to achieve its goal of being the worlds most trusted customer engagement platform<p> <p><strong>Responsibilities<strong><p> <p>In this role you will<p> <ul><li>Design develop test and deploy Flex features and services in AWS cloud<li> <li>Own your services respond to incidents and participate in oncall rotation and participate in RCAs for incidents<li> <li>Meet SLASLOSLI for your services<li> <li>Meet Definition of Done for the software you build<li> <li>Refactor and reduce technical debt in your services<li> <li>Write automated unit and integration tests in a continuous integration and delivery environment<li> <li>Manage your work through the use of Github Jira and Twilios builddeploy systems<li> <li>Collaborate with other team members including Product leadership influence own and improve Flex platform<li> <ul><ul><li>Actively participate in Design Code review Backlog grooming Agile ceremonies and work with team members to meet teams sprint commitments<li> <li>Work independently or with your team to troubleshootdetermine resolution for issues in your teams domain<li> <ul><ul><li>Be responsible for documentation of projects you work on<li> <li>Rapidly acquire new technical skills and knowledge in a fastpaced highly disruptive industry environment<li> <ul><p><strong>Qualifications<strong><p> <p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>Bachelors or Masters degree in Computer Science or related industry experience<li> <li>24 years of experience developing highlyavailable secure native cloud enterprise SaaS applications in Java<li> <li>Experience with AWS GCP or other public cloud infrastructure platforms<li> <li>Experience building highly scalable real time distributed systems based on microservices architecture<li> <li>Experience with container technologies DockerKubernetes<li> <li>Experience with REST API design and implementation<li> <li>Experience with SQLNoSQL databases and caches<li> <li>Experience implementing modern automated testing and CICD pipelines<li> <li>Translate system designs into software implementations<li> <li>Champion of good engineering habits development and test techniques security automation<li> <li>Expertise in solving complex production issues<li> <li>Positive attitude and aptitude to learn and execute quickly in a small team <li> <li>Iterative development and deployment Scrum and Agile methodologies<li> <li>Communicate clearly and concisely orally and in writing<li> <ul><p><strong>Desired<strong><p> <ul><li>Experience with streaming systems such as Kafka Flink Spark<li> <li>Deploying cloud applications in a multi region environment<li> <li>Ability to influence and build effective working relationships with all levels of the organization<li> <li>Experience with Contact Center and Customer Engagement solutions<li> <ul><p><strong>Location<strong><p> <p>This role will be located in our Bengaluru India office Approximately 5 travel is anticipated<p> <p><strong>What we offer<strong><p> <p>There are many benefits to working at Twilio including things like competitive pay generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Business Operations Analyst
Company: Twilio
Location: Colombia
Posted Mar 14, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> Join the team as Twilios next Business Operations Analyst <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> Twilio is looking for a curious and actionoriented analyst with a can do attitude Ideal candidates will be technically strong have a good business acumen and can communicate well with business partners Ideal candidates are strategic thinkers proactive and creative in finding problems and solutions leading projects and getting things done <p> <h3> <strong> Responsibilities <strong> <h3> <p> As a BI Developer youll be a thought partner with the Enterprise Data Lab team to solve the business problems to bring impact by applying your expertise in quantitative analysis and technical skills and a leader in building an analytics foundation to enable and scale up analytics functions Example responsibilities include <p> <ul> <li> <p> Work with the Infrastructure Strategy amp Analytics team to identify optimization and cost savings opportunities by finding trends amp anomalies and forecasting Cloud Infrastructure usage and cost <p> <li> <li> <p> Build compelling recommendations for business unit leaders <p> <li> <li> <p> Democratize data access and communicate the insights and recommendations to stakeholders at all levels via standardizing and maintaining data dictionaries for metrics models datasets and dashboards <p> <li> <ul> <p> You will live the Twilio Magic values <p> <ul> <li> <p> Draw the Owl and Be Bold Proactively find improvement areas develop solutions drive execution and deliver value <p> <li> <li> <p> Wear the Customers Shoes Be a true partner understand real questions behind requests and solve the problem with the best method for the problem <p> <li> <li> <p> Be An owner and Write It Down Own the data from tracking to business impact Document knowledge to enable other analysts Develop and document processes and make sure everyone complies <p> <li> <li> <p> Be Inclusive Partner with business stakeholders and embedded analysts in different areas to help think through and plan the right solution for their problems <p> <li> <li> <p> Empower Others Help create a datadriven culture within Twilio by enabling the teams to be selfsufficient around a single source of truth <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 5+ years of professional experience doing quantitative analysis building dashboards and reports working with business partners to convert ambiguous messy data into tangible actionable results to influence business decisions in a fast paced industry <p> <li> <li> <p> Ability to think strategically and initiate refine and complete projects proactively with minimal guidance <p> <li> <li> <p> Expert level experience working with SQL and relational data 3+ years on a regular basis <p> <li> <li> <p> Experience in python eg pandas numpy scikitlearn or R for data manipulation and analysis <p> <li> <li> <p> Experience in advanced analytics and machine learning such as predictive analytics regression hypothesis testing causal analysis <p> <li> <li> <p> Experience with data visualization Experience with Tableau and Looker LookML is preferred <p> <li> <li> <p> Experience with data warehousing andor ETL processes and distributed computing HivePresto <p> <li> <li> <p> Experience in product analytics or product data science is preferred <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> <strong> <em> <em> <strong> This role will be remote and based in Colombia <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <p><p>
Software Engineer, L3
Company: Twilio
Location: Remote
Posted Mar 15, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as Twilios next Software Engineer L3 Phone Numbers<p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p>Twilios Phone Numbers team underpins the Programmable Communications Products For many of our customers their first interaction with Twilio is through acquiring and using a phone number This team is responsible for the systems that power Twilios Global Inventory<p> <p>As a Software Engineer L3 youll be playing a pivotal role in designing building and deploying the next generation of our distributed systems and microservices architecture You will work closely with Product and Design and be responsible for building low latency highly scalable APIs <p> <p>Were looking for a backend engineer to join us as we begin the next stage of Phone Numbers at Twilio pushing forward the entire industry in the process <p> <p><b><strong>Responsibilities<strong><b> <p><p>In this role youll<p> <ul><li><strong>Architecting for Growth<strong> Design and implement highly scalable faulttolerant distributed systems and microservices architectures ensuring robust performance and reliability Skilled in defining and implementing effective SLOs and SLIs to measure system health performance and user experience<li> <li><strong>Building the Foundation<strong> Craft elegant and efficient code utilizing synchronous and asynchronous communication patterns as necessary to optimize performance and maintainability Identify and implement best practices conduct design and code reviews and actively contribute to the evolution of our technical standards<li> <li><strong>Modernizing Software<strong> Collaborate and contribute to the migration and optimization of our tech stack to leverage the modern technologies ensuring futureproof scalability and agility while maintaining backward compatibility <li> <li><strong>Mentoring<strong> Mentor and guide junior engineers fostering a culture of knowledge sharing and continuous learning within the team <li> <li><strong>Communication and Collaboration<strong> Partner effectively with crossfunctional teams bridging the gap between technical vision and business goals Excellent communication and collaboration skills able to articulate complex technical concepts to both technical and nontechnical audiences Create clear and concise technical documentation including design decisions architecture diagrams and best practices for future reference and knowledge sharing<li> <ul><ul><li><strong>Oncall<strong> Participate in an oncall rotation and ensure timely response to production incidents and system outages Collaborate in blameless postmortems for production incidents focusing on root cause analysis learning opportunities and actionable improvement plans<li> <ul><p><b><strong>Qualifications <strong><b> <p><p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>5+ years of experience with a proven track record of designing building and deploying large scalable distributed systems and microservices architectures Expert in utilizing asynchronous communication patterns like Kafka or similar tools to achieve optimal performance and decoupling<li> <li>4+ years of experience in Java including advanced concepts like concurrency threading and performance optimization <li> <li>3+ years of experience with a strong understanding of relational databases like MySQL including query optimization and data modeling principles<li> <li>Practical experience with cloud platforms like AWS<li> <li>Excellent written and verbal communication and collaboration skills able to articulate complex technical concepts to both technical and nontechnical audiences A healthy ability to manage and resolve conflict you have the ability to listen present and question effectively<li> <li>Experience with mentoring junior experience <li> <li>Experience being oncall for high scale production systems<li> <li>Bachelors degree in Computer Science or equivalent <li> <ul><p><strong>Desired<strong><p> <ul><li>Prior experience working with PHP and Knowledge of modern frontend technologies such as React Typescript Nodejs or equivalent frameworks is a plus<li> <li>Experience with containerization technologies like Docker and Kubernetes for microservices deployment and management<li> <ul><p><strong>Location<strong><p> <p>This role will be based in our Remote Colombia <p> <p>Approximately 5 travel is anticipated <p> <p><b><strong>What We Offer<strong><b> <p><p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply nowIf this role isnt what youre looking for please consider other open positions<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>