Jobs at Twilio
2,758 open positions
Twilio is a cloud‑communications platform that gives developers API access to SMS, voice, video and authentication services. Since its 2008 launch, it has powered over 200,000 apps, from small startups to Fortune 500 enterprises, and is known for its developer‑first culture and rapid feature releases.
Twilio hires across a spectrum of tech and business functions: software engineering (frontend, backend, infrastructure), data science, product management, security, DevOps, and customer success. Openings also include sales, marketing, and support roles that require strong communication and analytical skills. Candidates can expect rigorous technical interviews, collaborative pair‑programming, and a culture that rewards ownership and continuous learning.
Job Transparency provides full salary ranges, employee reviews, and role‑specific performance metrics for Twilio listings. Seeing the exact pay band and sentiment score before you apply helps you negotiate confidently, benchmark against peers, and spot high‑growth teams within the company.
Director of Product Management - Phone Numbers
Company: Twilio
Location: Remote
Posted Mar 10, 2024
Twilio is looking for a Director of Product to lead the Phone Numbers product team, developing and delivering on the vision, strategy, and roadmap for Twilio's phone numbers products.
Senior Manager, Strategic Accounts
Company: Twilio
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> See yourself at Twilio <strong> <p> <p> Join the team as our next Senior Manager NAMER ISV Sales on Twilios Communications Platform team <p> <p> <strong> Who we are amp why were hiring <strong> <p> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <p> <strong> About the job <strong> <p> <p> This position is needed to help manage Twilios NAMER ISV Business <p> <p> Twilio ISVs represent the biggest opportunities for growth in our business and they are also the most complicated relationships to manage To be successful we must be an extension of their business which requires deep knowledge in Messaging Voice ampor Email technology operational excellence to drive projects and programs and a level of technical depth beyond the average sales leader <p> <p> <strong> Responsibilities <strong> <p> <p> In this role youll <p> <ul> <li> <p> Manage a team of 58 AEs <p> <li> <li> <p> Responsible for revenue and gross profit <p> <li> <li> <p> Operationalize our GTM motion for efficiency and effectiveness <p> <li> <li> <p> Create GTM and technical playbooks help protect revenue and also capture all new opportunity <p> <li> <li> <p> Work closely with crossfunctional teams to drive the above initiatives <p> <li> <li> <p> Be the goto and problem solver for the nuanced issues that arise in telco <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 10+ years of experience in Sales <p> <li> <li> <p> 3+ years of experience in the telco industry smsvoice aggregator or telco <p> <li> <li> <p> Comfortable working with business and highly technical leaders while influencing their understanding and building supportive partnerships <p> <li> <li> <p> Analytical account development strategy based on using data to find opportunities and prove value <p> <li> <li> <p> Demonstrated track record of managing forecasts and financial models <p> <li> <li> <p> Entrepreneurial mindset with appetite to define process and build programs <p> <li> <li> <p> Record of delivering market driven results especially to ISVs <p> <li> <li> <p> Bachelors Degree or equivalent years of experience <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Masters Degree <p> <li> <ul> <p> <strong> Location <strong> <p> <p> This role will be remote <em> <em> but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <p> Approximately 20 travel is anticipated <p> <p> <strong> What We Offer <strong> <p> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <p> <strong> Twilio thinks big Do you <strong> <p> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwilioorgimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <strong> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <strong> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $144720 $180900 <p> <li> <li> <p> Based in New York Washington State or the San Francisco Bay area California $160800 $201000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <li> <p> This role is eligible to earn commissions <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p><p>
Solution Architect
Company: Twilio
Location: Remote
Posted Mar 13, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as our next Solution Architect<p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p><span>Twilio powers realtime business communications and data solutions that help <span><span>companies and developers worldwide<span><span> build better applications and customer experiences<span><p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p>This role enables our customers to leverage technology to solve some of the worlds most pressing social impact challenges <p> <p>The Social Impact Solutions Architect is a critical part of the Twilioorg GTM team This person is responsible for delivering the technical win at customer accounts The Social Impact Solutions Architect will lead the technical presales relationship propose technical architectures demonstrate the product anticipates concerns and offers creative solutions They build customer trust in Twilio solutions Additionally they work closely with Twilioorgs SI Partners RampD and Marketing to design and deliver blueprints and solutions to solve social impact problems <p> <p>The Solutions Architect should be comfortable engaging a CEO a program manager or sketching out an API flow on a whiteboard with customer software engineers<p> <p><b><strong>Responsibilities<strong><b> <p><p><strong>In this role youll<strong><p> <ul><li>Help customers achieve success by leading the technical and product sale recommending bestpractice solutions and guiding them on how to use Twilios APIs<li> <li>Owns the technical sales process from qualification to technical win by performing excellent discovery and helping demonstrate the best way to use Twilio products to achieve and often exceed their goals<li> <li>Handson highenergy passionate and creative problem solver with know how to get things done and ability to lead others to success<li> <li>Takes the initiative to identify and solve problem both for the customer and within the organization as we grow<li> <li>Builds highly interactive and engaging customer demonstrations while forming strong customer relationships<li> <li>Develop deep understanding of the social impact use cases and technology ecosystem and articulate Twilios role in solving the challenges<li> <li>Work jointly with strategic SI partners to ensure customer deployments are successful both commercially and technically driving long term success<li> <li>Partner with Twilioorg RampD team by informing about interesting use cases and influence the blueprints development<li> <li>Partner with Twilioorg Marketing to create collateral participate in webinars and attend conferences to inspire organizations to create solutions for their participants<li> <ul><p><b><strong>Qualifications <strong><b> <p><p><span>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<span><p> <p><strong>Required<strong><p> <ul><li>6 plus years presales experience selling complex technical products or 4 plus years customer facing experience especially in delivery or consulting<li> <li>Excellent communicator and presenter able to gain audience confidence<li> <li>Ability to build a deep understanding of a customers communications needs and guide them to a technical solution<li> <li>Previous software development experience in one or more of the following areas <ul><li> <ul><li>backend Java C Nodejs Python PHP<li> <li>web development JavaScript HTMLCSS frontend frameworks React Vuejs Angular<li> <ul><li> <ul><li> <ul><p><strong>Desired<strong><p> <ul><li>Multilingual English Portuguese amp Spanish <li> <li>Familiarity with cloud platforms Amazon Web Services Google Cloud Microsoft Azure and cloud application architecture<li> <li>Previous experience in Telecom SIP Contact Center or Security is a plus<li> <li>Experience working with Social Impact teams<li> <ul><p><strong>What<strong><p> <p>As a Social Impact Solutions Architect supporting Twilioorg customers you will<p> <ul><li>DRAW THE OWL Think strategically and create solutions for customers using the Twilio platform to create positive social impact in the world Be Bold and drive global impact in partnership with the largest social impact brands in the world<li> <li>BE AN OWNER Be responsible for driving net new sales and revenue growth for Twilios social impact organization Identify trends propose solutions and use the knowledge to <li> <li>DONT SETTLE Set ambitious goals to drive good in the world by recognizing where Twilio products can have an outsize impact to support those in crisis or need<li> <li>WEAR THE CUSTOMERS SHOES Empathy and good listening skills are two of the most important characteristics we look for Passionate about helping others and driving positive social impact globally through the use of technology <li> <li>RUTHLESSLY PRIORITIZE Ability to balance competing priorities and manage multiple projectsdeals at the same time<li> <ul><p><strong>Location <strong><p> <p>This role will be remote and based in Colombia<p> <p>Approximately 15 travel is anticipated<p> <p><b><strong>What We Offer<strong><b> <p><p><span>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<span><p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p><span>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call<span><span> Twilio Magic<span><span> Additionally we empower employees to build<span><span> positive change in their communities<span><span> by supporting their volunteering and donation efforts<span><p> <p><span>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<span><p> <p><span>If this role isnt what youre looking for <span><span>please consider other open positions<span><span><span><p> <p><br ><br ><p><div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Digital Sales Representative
Company: Twilio
Location: Remote
Posted Mar 11, 2024
<p><strong>See yourself at Twilio<strong><p> <p>Join the team as Twilios next Digital Sales Representative<p> <p><strong>Who we are amp why were hiring<strong><p> <p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><strong>About the job<strong><p> <p>This position is needed to play a key role in further growing the business As our new Digital Inside Sales Representative you will be responsible for net new customer acquisition solution selling and closing deals within our SMB accounts<p> <p><strong>Responsibilities<strong><p> <p>Twilio is looking for a Digital Sales Representative who lives the Twilio Magic is passionate about working with customers and has experience in selling and closing in the cloud communications platform market They also have<p> <p>In this role youll<p> <ul><li><strong>BE AN OWNER<strong> Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction<li> <li><strong>WEAR THE CUSTOMERS SHOES<strong> Work with customers across all verticals to understand their business and technical requirements You will need to understand the capabilities of Twilios communications API platform so that together you can design a solution for their specific use case needs<li> <li><strong>EMPOWER OTHERS<strong> Work diligently with crossfunctional internal teams Sales Development Marketing Product Engineering Support to address customer requirements advise on digital communication strategies and help customers get started on the Twilio platform<li> <li><strong>DONT SETTLE<strong> Passionate about what you do able to think outside of the box and have worldclass interpersonal and communication skills to make complex technical and financial details sound simple<li> <li><strong>RUTHLESSLY PRIORITIZE<strong> Ability to balance competing priorities and manage multiple projectsdeals at the same time<li> <li><strong>DRAW THE OWL<strong> Passion and ability for thinking outside the box building out new processes and helping the team to build a playbook along the way<li> <ul><p><strong>Qualifications <strong><p> <p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>At least 1 year of salescustomer facing experience in a tech space with a record of top performance<li> <li>An understanding or interest to understand the cloud computingcommunications business model and excitement for selling to a technical audience while utilizing a solutionoriented approach to selling<li> <li>Strong written and verbal communication skills with the ability to effortlessly make complex technical and financial details sound simple<li> <li>Technical solutions selling experience and enjoys working with real customers listening to them and solving problems<li> <li>High adaptability with comfort trying new things and building within a rapidpaced environment<li> <ul><p><strong>Location<strong><p> <p>This role will be remote and based in the US<p> <p><strong>Travel <strong><p> <p>We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings<p> <p><strong>What We Offer<strong><p> <p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><strong>Twilio thinks big Do you<strong><p> <p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p>If this role isnt what youre looking for please consider other open positions<p> <p><em>Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only<em><p> <p>The estimated pay ranges for this role are as follows<p> <ul><li>Based in Colorado $2887 $3609hr <li> <li>Based in New York Washington State or the San Francisco Bay area California $3208 $4010hr<li> <li>This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave<li> <li>This role is eligible to earn commissions <li> <ul><p>The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p><br ><p><p><br ><p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Senior Manager, Trading
Company: Twilio
Location: Remote
Posted Mar 12, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as Twilios next Senior Manager Trading<p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p><span>Twilio powers realtime business communications and data solutions that help <span><span>companies and developers worldwide<span><span> build better applications and customer experiences<span><p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p>As the Senior Manager Trading you will play a crucial role in expanding our wholesale business and enhancing our competitive standing in the region Your responsibilities will span relationship management routing management commercial agreements and execution You will lead a team with deep expertise in CPaaS negate bilateral commercial agreements and drive revenue and gross profit growth Additionally your role will be instrumental in supporting portfolio growth under the Regional Sales Leader Creative dealmaking abilities professionalism and PampL management are critical to your success This position reports to the RVP Global Accounts<p> <p><b><strong>Responsibilities<strong><b> <p><p><span>In this role youll<span><p> <ul><li>Execute the strategy to maximize revenue and gross profit performance across a portfolio of accounts This includes a bilateral motion with connectivity partners defining and applying routing strategies and price to address customer needs and deliver on targets<li> <li>Own first line communications and business relationships with CPaaS partners <li> <li>Deliver operational excellence and regional expertise to maximize profitability and optimize SMS performance<li> <li>Provide timely and accurate forecasting Stay current on competitive trends <li> <li>Functionally manage business performance business development strategy and operational improvements within your territory<li> <li>Align regional individual and team goals with the Global Trading amp Carrier Relations organizational goals<li> <li>Partner and communicate effectively crossfunctionally Be a team player and a thought leader<li> <li>Drive business rigor through data analytics and operational excellence<li> <ul><p><b><strong>Qualifications <strong><b> <p><p><span>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<span><p> <p><strong>Required<strong><p> <ul><li>8+ years of progressive experience within the A2P SMS business with 3+ years in people management experience<li> <li>Deep knowledge of the CPaaS industry at global and regional levels<li> <li>Combined experience in leading quantitative highly analytical products or projects for their customers<li> <li>Demonstrated ability to lead partnerships and exceed critical metrics position will have targeted attainment goals<li> <li>A bias for action with the ability to test and iterate on new ideas quickly with the appropriate controls and data in place to measure success and change or double down on tactics when needed<li> <li>Very organized structured and detaileddriven mindset with strong operational skills ability to set action plans quickly with clear objectives <li> <li>Strong Leadership skills ability to influence empower inspire team members<li> <li>World class team player Your team results can only be achieved by making others successful<li> <ul><p><br ><p><p><strong>Location <strong><p> <p>This role will be remote and based in Brazil<p> <p><b><strong>What We Offer<strong><b> <p><p><span>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<span><p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p><span>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call<span><span> Twilio Magic<span><span> Additionally we empower employees to build<span><span> positive change in their communities<span><span> by supporting their volunteering and donation efforts<span><p> <p><span>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<span><p> <p><span>If this role isnt what youre looking for <span><span>please consider other open positions<span><span><span><p> <p><br ><br ><p><div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Software Engineer (UI/Frontend)
Company: Twilio
Location: Remote
Posted Mar 10, 2024
Twilio is seeking a Software Engineer (UI/Frontend) for the Twilio Flex team in Bengaluru, India. The role involves designing, developing, testing, and deploying Flex features and services in AWS cloud, owning services, and participating in on-call rotation. The ideal candidate should have a Bachelor's or Master's degree in Computer Science or related industry experience, and 5-8 years of experience in developing cloud enterprise SaaS web applications. They should be proficient in Java, JavaScript, React, Angular, HTML, and have experience with Micro Frontend architecture, browser APIs, and container technologies. The role offers competitive pay, generous time-off, and opportunities for professional growth.
Workplace Operations Manager
Company: Twilio
Location: San Francisco, CA
Posted Mar 12, 2024
<p><strong>See yourself at Twilio<strong><p> <p>Join us as our <em>Workplace Operations Manager<em> for our San Francisco Office Headquarters<p> <p><strong>Who we are amp why were hiring<strong><p> <p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><strong>About the job<strong><p> <p>This position is needed to manage the day to day workplace operations at our San Francisco office Headquarters<p> <p>Twilio is looking for a leader with a demonstrated track record of customer service people management and operational efficiency This individual will be someone who likes ambiguity is comfortable operating in a dynamic environment and enjoys getting into the details to drive improvements every single day The Workplace Operations Manager is central to Twilios continued growth and will work closely with senior leadership and all teams to manage and improve the workplace environment <p> <p><strong>Responsibilities<strong><p> <p>As Workplace Operations Manager you will<p> <ul><li>Manage the quality of service levels directing and coordinating workplace operations including food service reception maintenance mail and shipping janitorial and event setup<li> <li>Oversee and develop the Workplace Operations Coordinator <li> <li>Responsible for all workplace and building operations including maintenance and vendor management <li> <li>Work with Property Management team to ensure building operations support our employee and office needs <li> <li>Oversee audits to ensure the workspace is properly maintained and meets company and departmental standards as well as all safety and sustainability guidelines<li> <li>Create Purchase Orders and track spend as well as identifying efficiencies and cost savings opportunities <li> <li>Lead onsite event planning and logistics for all internal events and gatherings in partnership with cross functional support teams <li> <li>Ability to quickly respond to operational and emergency situations and provide technical guidance and direction during realtime situationproblem management Must be able to communicate and act in a consulting capacity with projects and new designs<li> <li>Effectively communicate with peers key stakeholders and all business partners<li> <li>Manage tickets work requests ensuring timely responses by the team and high level of customer service<li> <ul><p><strong>Qualifications <strong><p> <p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>5+ years experience in Workplace Operations Employee Experience or equivalent Proven experience as a Workplace Operations Manager or similar role with demonstrated project and program management expertise<li> <li>5+ years of People Management experience The ability to manage and coach a team is important in this role<li> <li>Previous event management experience for both largescale and smallscale gatherings<li> <li>Project management selfdirected experience with excellent problemsolving skills and the ability to execute tasks in an efficient manner<li> <li>Excellent leadership communication and interpersonal skills<li> <li>Proven planning organizational and relational skills with a background in office administration<li> <li>Exceptional computer skills and must have experience with Google DocsSpaceiQServiceNowOracle <li> <ul><p><br ><p><p><strong>Desired<strong><p> <ul><li>CFM and or FMP credential preferred but not required<li> <ul><p><strong>Location<strong><p> <p>This role will be based in our San Francisco Headquarters office at 101 Spear Street <p> <p>Relocation costs will not be offered for this position<p> <p><strong>Travel <strong><p> <p>We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately 10 travel is anticipated to help you connect inperson in a meaningful way <p> <p><strong>What We Offer<strong><p> <p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><strong>Twilio thinks big Do you<strong><p> <p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p>If this role isnt what youre looking for please consider other open positions<p> <p>The estimated pay ranges for this role are as follows<p> <ul><li>Based in the San Francisco Bay area California $13216000 to $16520000<li> <li>This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave<li> <ul><p>The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Principal Software Engineer (L5) - Systems Operations
Company: Twilio
Location: Remote
Posted Mar 12, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as our next Principal Software Engineer in Systems Operations <p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a globally antiracist antioppressive antibias company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business We employ thousands of Twilions worldwide and were looking for more builders creators and visionaries to help fuel our growth momentum<p> <p><b><strong>About the job<strong><b> <p><p>This position is needed to reinvent how we operate at Twilio with intelligent selfservice solutions for Customer Support and Operations teams The Principal Software Engineer position will serve as the key technical leader of our Efficiency Engineering group and she will provide architectural guidance across our US and Colombia teams <p> <p>In this role you will be responsible for guiding technical blueprints mentoring developers and partnering with program managers designers full stack developers and AIML engineers to set our team up for longterm success The ideal candidate should have experience across the software lifecycle from architecture design development deployment and maintenance of modern cloud applications This is an opportunity to be an integral leader of a fastgrowing engineering team and shape the future of how Twilio works for internal Twilions and customers alike<p> <p><b><strong>Responsibilities<strong><b> <p><p>In this role youll<p> <ul><li>Establish and model a highperformance culture of our engineering teams globally<li> <li>Collaborate globally with our business stakeholders Program Managers and engineering teams<li> <li>Partner across engineering teams and business units and align on crossteam execution plans<li> <li>Reinvent our customer help center to proactively identify and efficiently resolve customer issues<li> <li>Build AI chatbot experiences and routing engines to streamline answers to common questions<li> <li>Develop engineering solutions to help sales support and operations teams work smarter<li> <li>Cultivate a team of builders and owners that collaborate grow and continuously improve together<li> <ul><p><b><strong>Qualifications <strong><b> <p><p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><b><strong>Required<strong><b> <p><ul><li>Proficient with fullstack software development <li> <li>Proficient with building on cloud architecture and distributed systems preferably on AWS <li> <li>Experienced with Typescript and Javascript development <li> <li>Experienced with documenting software architecture and technical blueprints<li> <li>Solid understanding of engineering fundamentals and common design patterns<li> <li>8+ years experience in building production software systems<li> <ul><p><b><strong>Desired<strong><b> <p><ul><li>Experience with modern web architectures and frontend best practices is a plus preferably using frameworks like React Vue or Angular<li> <li>Bachelors degree or equivalent experience<li> <ul><p><b><strong>Location <strong><b> <p><p>This role will be remote and based in the United States<em datastringifytype=italic> <em>but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas<p> <p><b><strong>What We Offer<strong><b> <p><p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p>If this role isnt what youre looking for please consider other open positions<p> <p><br ><p><p><strong><em>Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only<em><strong><p> <p><span>The estimated pay ranges for this role are as follows<span><p> <ul><li><span>Based in Colorado<span><span> $180880 $226100<span><li> <li><span>Based in New York Washington State or California outside the San Francisco Bay Area<span><span> $191520 $<span datasheetsroot=1 datasheetsvalue= datasheetsuserformat= datasheetsformula==VLOOKUPR0C3Grade ProfilesC2C2060>239400<span><span><li> <li><span>This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave<span><li> <ul><p><span>The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <span><p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
DevOps Engineer L2
Company: Twilio
Location: Remote
Posted Mar 12, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as our next DevOps Engineer on Twilios Core Platform team<p> <p><br ><b><strong>Who we are amp why were hiring<strong><b> <p><p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p><b> <b> <p><p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p>This position is needed to help build an scalable platform that allows our Network team to manage and operate our Network Infrastructure Youll work with a passionate versatile and collaborative team tackling tough problems as we continue to expand our infrastructure Additionally youll have the opportunity to implement architectural solutions that will enable us to achieve our goal of being the worlds most trusted engagement platform<p> <p><b> <b> <p><p>As a member of our Network Infrastructure Platform team you will be directly responsible for helping build our network platform services and APIs You will have the opportunity to build and integrate high standard tools for managing our global network<p> <p><br ><b><strong>Responsibilities<strong><b> <p><p>In this role youll<p> <ul><li>Work in a small highimpact multitalented engineering team<li> <li>Collaborate with Product Managers Architects and other Engineers to tackle complex problems in distributed computing and infrastructure management <li> <li>Build and operate your teams services in a distributed production environment in the DevOps model <li> <li>Ensure a high quality by applying gold standards and different kinds of performance testing<li> <li>Apply Agile methodologies to continuously deliver value to the customers<li> <li>Rapidly acquire new technical skills and knowledge in a fastpaced highdelivery environment<li> <li>Demonstrate effective communication by authoring and reviewing design documents runbooks and other service documentation and keeping a good record of changes in the systems<li> <li>Positive attitude and aptitude to learn and execute quickly in a small team <li> <li>Become part of the on call rotation for the team<li> <ul><p><b><strong>Qualifications <strong><b> <p><p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><b> <b> <p><p><strong>Required<strong><p> <p><br ><p><ul><li>2+ years of experience in a DevOpsSoftware Development environment <li> <li>Proficiency with one or more programming languages Python Java and Go preferred<li> <li>Experience with different architectures and services running on public cloud infrastructure at scale AWS preferred using automation to support deployment scaling monitoring and management<li> <li>Deep familiarity with Linux CentOSRHEL or Ubuntu preferred bash scripting service configuration and management<li> <li>Experience in deployment tools and frameworks with an understanding of continuous deployment processes ex Git Buildkite CircleCI GitHub Actions<li> <li>Strong understanding of networking concepts and internet application fundamentals TCPIP DNS SSL load balancing etc<li> <li>Clear communication and collaboration skills<li> <li>Skills to work independently with multiple global teams developing configuring deploying and operating the global infrastructure for Twilio Networks Platform blending operational excellence with development best practices<li> <li>Bachelors degree required or equivalent experience<li> <li>English fluency is a must for this role We are looking for High IntermediateAdvanced or Fluent both written and spoken English level<li> <ul><p><strong>Desired<strong><p> <ul><li>Operational experience in complex distributed systems including experience with SLOSLAs towards high availability and reliability goals<li> <li>Experience building and managing systems with tools including Kubernetes ChefAnsiblePuppet Kafka Docker and Terraform<li> <li>Experience operating large scale systems and media services in production across multiple regions or data centers in a cloud platform or enterprise scale environment<li> <ul><p><b> <b> <p><p><strong>Location<strong><p> <p>This role will be remote and based in Colombia <p> <p><b> <b><b><strong>What We Offer<strong><b> <p><p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p><b> <b> <p><p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p><b><br >If this role isnt what youre looking for please consider other open positions<b><br ><p><div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Software Engineer (Frontend) - Messaging Supply
Company: Twilio
Location: Remote
Posted Mar 11, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as Twilios next Software Engineer Frontend Senior<p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p><span>Twilio powers realtime business communications and data solutions that help <span><span>companies and developers worldwide<span><span> build better applications and customer experiences<span><p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p>This position is needed in a diverse team to build and maintain reliable UI systems for support operations teams and also for customer facing portal <p> <p>As a Senior Software Engineer in the team you will be partnering with product managers architects engineering managers and other engineers to deliver products for Supply Messaging products You will be developing new operational tools while maintaining and enhancing existing ones so we can continue to offer great user experience to our different stakeholders <p> <p><b><strong>Responsibilities<strong><b> <p><p><span>In this role youll<span><p> <ul><li>Develop new UI functionality to fulfill our customers needs while ensuring continuous delivery with high quality<li> <li>Review code and offer improvements to practices and processes to elevate the team and broader organization<li> <li>Collaborate and brainstorm product ideas with product managers designers and engineers to build compelling user experiences for developers and end users<li> <li>Build highly adaptable and effective UI platform tools across a variety of products with also contributing to creating high level UX designs <li> <li>Build highly scalable and available services<li> <li>Be an active member of a highly efficient Agile Scrum engineering team<li> <ul><p><b><strong>Qualifications <strong><b> <p><p><span>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<span><p> <p><strong>Required<strong><p> <ul><li>Bachelors degree or similar experience in Computer Science or equivalent<li> <li>Minimum of 4+ years in UI development backend development skills is a supporting factor<li> <li>Expert knowledge of frontend technologies including modern JavaScript frameworks like Reactjs state management libraries like Redux and tooling such as Webpack or similar module bundlers<li> <li>Strong fundamental knowledge of software development and best practices for RESTful service implementation<li> <li>Interest in designing and building front end applications with modern tools and languages Familiarity with common architectural patterns antipatterns and best practices and knowing when to apply them appropriately<li> <li>Being able to breakdown requirements into smaller tasks and determine effort<li> <li>Good understanding of DevOps CICD pipeline<li> <li>Strong oral and written communication skills in English be prepared to frequently propose and discuss ideas and implementation details with your teammates as well as involving other stakeholders in Twilio were one single team no one flies solo<li> <ul><p><strong>Desired<strong><p> <ul><li>Experience from documenting your solutions and proposals<li> <li>Experience on creating UX designs <li> <li>Experience with e2e testing unit tests and integration testing<li> <li>Willingness and experience to mentor young talent<li> <li>Experience with building and running backend services<li> <ul><p><strong>Location <strong><p> <p><span>This role will be based in our Tallinn Estonia office or remotely in Estonia <span><p> <p><b><strong>What We Offer<strong><b> <p><p><span>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<span><p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p><span>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call<span><span> Twilio Magic<span><span> Additionally we empower employees to build<span><span> positive change in their communities<span><span> by supporting their volunteering and donation efforts<span><p> <p><span>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<span><p> <p><span>If this role isnt what youre looking for <span><span>please consider other open positions<span><span><span><p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Principal Solution Engineer
Company: Twilio
Location: Remote
Posted Mar 11, 2024
<p><strong>See yourself at Twilio<strong><p> <p>Join the team as our next Principal Solution Engineer<p> <p><strong>Who we are amp why were hiring<strong><p> <p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><strong>About the job<strong><p> <p>This role enables our customers to leverage technology to solve some of the worlds most pressing social impact challenges <p> <p>The Social Impact Principal Solution Engineer is a critical part of the Twilioorg GTM team This person is responsible for delivering the technical win at customer accounts The Social Impact Principal Solution Engineer will lead the technical presales relationship propose technical architectures demonstrate the product anticipates concerns and offers creative solutions They build customer trust in Twilio solutions Additionally they work closely with Twilioorgs SI Partners RampD and Marketing to design and deliver blueprints and solutions to solve social impact problems <p> <p>The Principal Solution Engineer should be comfortable engaging a CEO a program manager or sketching out an API flow on a whiteboard with customer software engineers<p> <p>As a Social Impact Principal Solution Engineer supporting Twilioorg customers you will<p> <ul><li>DRAW THE OWL Think strategically and create solutions for customers using the Twilio platform to create positive social impact in the world Be Bold and drive global impact in partnership with the largest social impact brands in the world<li> <li>BE AN OWNER Be responsible for driving net new sales and revenue growth for Twilios social impact organization Identify trends propose solutions and use the knowledge to <li> <li>DONT SETTLE Set ambitious goals to drive good in the world by recognizing where Twilio products can have an outsize impact to support those in crisis or need<li> <li>WEAR THE CUSTOMERS SHOES Empathy and good listening skills are two of the most important characteristics we look for Passionate about helping others and driving positive social impact globally through the use of technology <li> <li>RUTHLESSLY PRIORITIZE Ability to balance competing priorities and manage multiple projectsdeals at the same time<li> <ul><p><strong>Responsibilities<strong><p> <p>In this role you will<p> <ul><li>Help customers achieve success by leading the technical and product sale recommending bestpractice solutions and guiding them on how to use Twilios APIs<li> <li>Owns the technical sales process from qualification to technical win by performing excellent discovery and helping demonstrate the best way to use Twilio products to achieve and often exceed their goals<li> <li>Handson highenergy passionate and creative problem solver with know how to get things done and ability to lead others to success<li> <li>Takes the initiative to identify and solve problem both for the customer and within the organization as we grow<li> <li>Builds highly interactive and engaging customer demonstrations while forming strong customer relationships<li> <li>Develop deep understanding of the social impact use cases and technology ecosystem and articulate Twilios role in solving the challenges<li> <li>Work jointly with strategic SI partners to ensure customer deployments are successful both commercially and technically driving long term success<li> <li>Partner with Twilioorg RampD team by informing about interesting use cases and influence the blueprints development<li> <li>Partner with Twilioorg Marketing to create collateral participate in webinars and attend conferences to inspire organizations to create solutions for their participants <li> <ul><p><strong>Qualifications<strong><p> <p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><br ><p> <p><strong>Required<strong><p> <ul><li>5 plus years presales experience selling complex technical products or 3 plus years customer facing experience especially in delivery or consulting<li> <li>Excellent communicator and presenter able to gain audience confidence<li> <li>Ability to build a deep understanding of a customers communications needs and guide them to a technical solution<li> <li>Previous software development experience in one or more of the following areas<li> <ul><ol><li>backend Java C Nodejs Python PHP<li> <li>web development JavaScript HTMLCSS frontend frameworks React Vuejs Angular<li> <ol><li>Experience building with REST APIs<li> <p><strong>Desired<strong><p> <ul><li>Familiarity with cloud platforms Amazon Web Services Google Cloud Microsoft Azure and cloud application architecture<li> <li>Previous experience in Telecom SIP Contact Center or Security is a plus<li> <li>Experience working with Social Impact teams<li> <ul><p><strong>Location<strong><p> <p>This role will be remote and based in Australia<p> <p><strong>Travel <strong><p> <p>We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately 15 travel is anticipated to help you connect inperson in a meaningful way <p> <p><strong>What we offer<strong><p> <p>There are many benefits to working at Twilio including things like competitive pay generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><strong>Twilio thinks big Do you<strong><p> <p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p>If this role isnt what youre looking for please consider other open positions<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Software Engineer - Messaging Data Platform
Company: Twilio
Location: Remote
Posted Mar 12, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as our next Software Developer<p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p><span>Twilio powers realtime business communications and data solutions that help <span><span>companies and developers worldwide<span><span> build better applications and customer experiences<span><p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p><span>You would become part of a team responsible for building and further developing a data platform which is the one of the most important services within Twilio making sure the necessary data gets stored and made available for functions helping to improve Twilio core services even further You would have the opportunity to work across several development teams in Twilio build services at scale by using the latest and greatest technologies available We have lots of data and we want to make sure that we as a company can use it by making our services better so that the end customers would have a better user experience and twilio as a company could grow<span><p> <p><b><strong>Responsibilities<strong><b> <p><p><span>In this role youll<span><p> <ul><li>Contribute to designing building and configuring of Services Platforms and Tools<li> <li>Work with the Product Management on defining the requirements <li> <li>Contribute to the solution design propose challenge and feature ideas and betterments <li> <li>Automate manual processes and contribute into developing tools to reduce repetitive work<li> <li>Write unit integration cluster and endtoend tests to achieve high levels of code coverage and detect defects early<li> <li>Deploy code to the cloud maintain operational excellence through Runbooks amp Metrics<li> <li>Break down large epics lead grooming and work to ensure larger goals are delivered on time<li> <li>Mentor junior engineers<li> <ul><p><b><strong>Qualifications <strong><b> <p><p><span>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<span><p> <p><strong>Required<strong><p> <ul><li>Experience with cloud services AWS preferred Google Azure etc<li> <li>3+ years of experience with building maintaining and scaling backend services in Java<li> <li>Experience with AWS DynamoDB ElasticSearch or Kafka<li> <li>HandsOn experience with Big Data Processing Tools and Frameworks such as Apache Spark PySpark SparkSQL<li> <li>Prior exposure to serviceoriented architectures microservices and REST APIs<li> <li>Experience with designing and operating reliable scalable systems<li> <li>Readiness to participate in the oncall rotation<li> <li>Bachelors degree in Computer Science Engineering or a related field or equivalent training fellowship or work experience <li> <li>Soft Skills be prepared to propose and discuss ideas and implementation with your teammates or with your Twilio colleagues were one single team no one flies solo <li> <li>Curious mindset noone knows all the answers but you should be able to find them and grow with us<li> <ul><p><strong>Desired<strong><p> <ul><li>Experience in developing scalable services<li> <li>Experience in working with technical and nontechnical stakeholders<li> <li>Ability to communicate technical concepts in an easy and understandable way<li> <ul><p><strong>Location <strong><p> <p><span>This role will be based in our Tallinn Estonia office or remotely in Estonia<span><p> <p><b><strong>What We Offer<strong><b> <p><p><span>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<span><p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p><span>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call<span><span> Twilio Magic<span><span> Additionally we empower employees to build<span><span> positive change in their communities<span><span> by supporting their volunteering and donation efforts<span><p> <p><span>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<span><p> <p><span>If this role isnt what youre looking for <span><span>please consider other open positions<span><span><span><p> <p><b> <b><br ><p><div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>