Jobs at Twist Bioscience
8,736 open positions
Head of Equity Administration
Company: Twist Bioscience
Location: Peninsula
Posted Sep 22, 2023
Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.The base cash compensation for this California-based role is below. The successful candidate will be responsible for hands-on, end-to-end administration of Twist’s global equity plans (including but not limited to options, RSUs, PSUs, ESPP, and Inducement Plans). In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.Twist Bioscience Corporation is an Equal Opportunity Employer. Compensation may be different in other locations.San Francisco Bay Area Pay Range$204,000—$240,000 USD The ideal candidate will have at least eight years of public company experience, experience using Fidelity platform and be exceptionally organized, self-motivated, responsible, flexible, deadline-oriented, detail-oriented and resourceful.PRIMARY RESPONSIBILITIES AND ESSENTIAL DUTIESAdminister the company’s equity plans for all employees in the U.S. and globallyMaintain company’s equity data using Fidelity’s platformWork closely with the company’s transfer agent, outside broker service providers, and internal Legal, Payroll, HR, Tax, and other teamsProvide a superior level of customer service to employees, management and othersSupport employee understanding of equity awards and company programs and policies and provide live and recorded presentations to new and existing employeesAssist efforts to grow and scale the stock administration functionImplement best practices with effective SOX controls, and assist with automation of routine work streams and manual processes to enable efficient, accurate and timely processing of equity award dataMaintain supporting documents for internal/external SOX auditors and respond accurately, thoroughly and timely to requests for dataPrepare custom reports and reconciliations to assist in the review of equity and transaction dataAssist with preparation of stock-related sections of 10Qs, 10Ks and Proxy StatementsAssist legal team with review of newly proposed 10b5-1 trading plans and process trades manually under existing plansPrepare and file Section 16 Forms 3, 4 and 5Perform complex global mobility tax calculationsProcess leave of absence vesting suspensionsPerform other duties and ad hoc requests as requestedAdminister the additional stock activity associated with the company’s M&A activity, if applicableREQUIREMENTS AND QUALIFICATIONSMinimum Qualifications8 plus years of relevant experience in administration of global equity plansBachelor’s degree requiredCEP Level III certification requiredExpert knowledge of Fidelity’s platform preferredStrong working knowledge of equity plans and various equity award typesAbility to function in a fast-paced, stressful environmentStrong verbal, written and interpersonal communication skills with an ability to communicate effectively with all levels of employees and internal/external partnersDemonstrated analytical abilities and advanced Excel skillsExcellent project management skillsAbout Twist BioscienceTwist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for the better. The Head of Equity Administration will be a key member of the equity team who will assist in leading and scaling Twist’s stock administration function as we grow globally. This position will report to the Corporate Controller.
Account Manager - SynBio - UK
Company: Twist Bioscience
Location: Remote
Posted Aug 29, 2023
The Account Manager role at Twist Bioscience involves delivering revenue targets, maintaining customer relationships, and providing feedback on products. The ideal candidate should have a proven track record in sales, technical knowledge in synthetic biology, and experience in B2B sales. The role requires collaboration with operations, participation in tradeshows, and maintaining a CRM database. The company is based in London, England, UK.
Customer Support Specialist
Company: Twist Bioscience
Location: San Diego, CA
Posted Aug 06, 2023
SynBio, library, NGS TE, mini pools, etc.) Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.The base cash compensation for this California-based role is below. Two available shifts, Monday through Friday 6:00am – 3:00pm or 8:00am – 5:00pm.Requirements and QualificationsBachelor’s or Master’s degree in life sciences or related field and/or 3-4 years of work experience in biotech industry.2+ years of customer-facing experience.Excellent verbal and written communication skills.Attention to detail.Able to multi-task, prioritize, and manage time effectively.Strong computer skills, familiarity with Microsoft Office Suite and/or G-Suite, preferably including Salesforce and Zendesk.About Twist BioscienceTwist Bioscience synthesizes genes from scratch, known as “writing” DNA. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.Twist Bioscience Corporation is an Equal Opportunity Employer. Compensation may be different in other locations.San Diego Area Pay Range$63,000—$92,000 USD Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for the better. You’ll also interact, support, and build strong relationships with a wide range of Twist Bioscience sales staff including Account Managers and Field Application Scientists. Your goal is to achieve high customer satisfaction scores, drive loyalty to our products, and reinforce the quality of our brand.Key responsibilities:Respond to and resolve product, service, and order inquiries and problems via email, chat, and phone by:identifying the cause of the problem;collaborating with other stakeholders to develop a solution;presenting the solution to the customer; andfollowing up to ensure the customer is completely satisfied.Perform product order intake across product lines (e.g.
Operations Manager, Libraries
Company: Twist Bioscience
Location: Peninsula
Posted Aug 09, 2023
Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. in Biology, Chemistry, Molecular Biology or a related field (M.Sc. preferred)A can-do attitude and high energy are strongly desired.2-5 years experience in any of the following functions: R&D, Operations, Manufacturing, Project management, Sales, Customer service, etc.Minimum of 2 years of management experience and working with cross functional teamsAbility to excel in a fast-paced, ambiguous, and changing landscapeStrong attention to detailStrong proactive ability to anticipate problems and mitigate riskEffective project management skills and the ability to work cross-functionally to drive project resultsClear communicator and trainerStrong analytical skillsEducation, experience, skills, knowledge, abilities, and physical requirements (if needed)Preferred but not required: Utilizing software systems such as Benchling, Tableau and Confluence/JIRAThe base cash compensation for this California-based role is below. The Operations Manager will focus on maintaining projects through a product life cycle, optimizing operational systems and processes, facilitating cross-functional communication, analyzing, and automating data, and identifying opportunities for improvement by effectively managing leaders of multiple library products. The Operations Manager will serve as the communication conduit between the production team, product management, field sales, and internal R&D/Operations teams; and as the overall driver for cross functional efforts to fulfill Twist’s customer needs.What You’ll Be Doing The Operations Manager will report into senior leaders of the Biopharma Libraries team, with key responsibilities outlined below: Order fulfillment: Shepard orders (defined and prioritized by sales leaders) to ensure quality fulfillment and on time deliveryProject maintenance: Ensure projects are maintained throughout the product life cycle (intake to quality control) with high quality and efficient paceOrganizational scaling: Drive proposals for extension of operational improvements across product linesField communication: develop and manage field communications on manufacturing issues, low inventory, and stock out, product quality issues, product changes and improvements, etc.Product/Delivery Analysis: Develop reports that allow for regular review of product consumption, delivery turnaround time by product line, key account & repeat business monitoring to understand specific bottlenecks that may be encountered enabling action plans to be developed and implementedManagement: Manage a team of 4-5 individuals that maintain distinct product linesWhat You’ll Bring to the Team Experience and Key SkillsB.S. Compensation may be different in other locations.San Francisco Bay Area Pay Range$126,000—$150,000 USD This is an excellent opportunity for a technical, operational, and project focused individual to manage operations across multiple library products.The Operations Manager will enable the Biopharma Libraries team to deliver the optimal customer experience by ensuring operational excellence. The Operations Manager, Libraries will be an integral part of the Biopharma Libraries team in the Twist Biopharma Solutions division.
Senior Salesforce Business Analyst
Company: Twist Bioscience
Location: Peninsula
Posted Sep 21, 2023
within Salesforce.com.Maintain user roles and profiles, security settings, access settings, etc. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.What will you doResponsible for configuration, design, functionality, and end-user support of the Salesforce.com platform.Work with customers and client stakeholders to understand and define business requirementsWork directly with technologists to develop use cases and functional specifications documentsInterface and Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).Keep application users informed about system functionality and enhancementsProvide application users with technical support, consultation and training for the continuing development and maintenance of Sales and Service Cloud modulesManage ongoing configuration/enhancement of the system to support corporate goals and initiativesIdentify and implement Salesforce best practices to improve and optimize performance relating to efficiency and improved servicePartner with cross-functional business teams to understand and analyze business objectives, gather, and define business requirementsPOSITION QUALIFICATIONS 4+ years of strong SFDC Admin experienceSalesforce product knowledge with hands administration experience with Sales and Service Cloud. CPQ experience will be be a definite bonusAbility to identify areas for process improvement and recommend/implement solutions.Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction.Strong understanding of data structures and data modeling.Ability to develop effective relationships with business users, technical staff, and executive management.Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment.Excellent written and oral communication skills.Strong work ethic, hands-on, with a customer service mentality.Agility and flexibility to work with multiple teams including offshoreUp to date with the new salesforce features and roadmap items.Previous roles in a consulting or high growth, tech environment The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritising and managing all aspects of a Salesforce project. Our Salesforce user experience is of great importance to us, and the candidate will play a vital role in user management including support tickets, training, and designing solutions with user satisfaction a priority.We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions. We are looking for proactive individuals that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. As a Senior Salesforce Administrator, you’ll play a vital role at Twist.
Sr eCommerce Platform Product Manager
Company: Twist Bioscience
Location: Peninsula
Posted Oct 17, 2023
Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Familiarity with analytics tools like Google Analytics, Segment, Tableau, and Mixpanel. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.Twist Bioscience Corporation is an Equal Opportunity Employer. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for the better. or M.S. in Life Sciences or Software Engineering; MBA is an advantage.Experience driving insights from various analytics platforms, including running A/B tests. Experience working with UI/UX designers, knowledgeable in UX design best practices.Experience in writing product specifications (PRDs) and user stories.Strong written and verbal communication skills with excellent numerical and negotiation expertise.Experience working with agile methodologies & software development lifecycles; SCRUM certification is an advantage.Ability to work seamlessly with geographically dispersed teams and a diverse group of stakeholders at all seniority levels.Capacity to travel occasionally based on business needs.About Twist BioscienceTwist Bioscience synthesizes genes from scratch, known as “writing” DNA. Compensation may be different in other locations.San Francisco Bay Area Pay Range$125,000—$164,000 USD
Customer Support Representative
Company: Twist Bioscience
Location: Peninsula
Posted Sep 13, 2023
Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.sanfranciscoLI-AB1 The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.Twist Bioscience Corporation is an Equal Opportunity Employer. Compensation may be different in other locations.San Francisco Bay Area Pay Range$53,000—$68,000 USD Two available shifts, Monday through Friday 6:00am – 3:00pm or 8:00am – 5:00pm plus flexible weekend shifts.Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures.What You’ll Bring to the TeamBachelor’s degree, preferably in life sciences or related field.1-2 years work experience in biotech industry.2+ years customer-facing experience.Excellent verbal and written communication skills.Attention to detail.Able to multi-task, prioritize, and manage time effectively.Strong computer skills, familiarity with G-Suite, preferably including Salesforce.For Singapore position: Familiarity with Asia region import / export logistics and compliance.About Twist BioscienceTwist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for the better. Your goal is to achieve high customer satisfaction scores, drive loyalty to Twist Bioscience’s products, and reinforce the quality of our brand.What You’ll Be Doing:Respond to and resolve product, service and order inquiries and problems via email, chat and phone by:identifying the cause of the problemcollaborating with other stakeholders to develop a solutionpresenting the solution to the customerfollowing up to ensure the customer is completely satisfied. Process sales purchase orders by entering and validating the accuracy of the information provided by customers and sales staff. Resolve any errors effectively and efficiently. You’ll also support a broad range of customers who are engaged in ground-breaking genetics research.
Sr Regional Marketing and Events Specialist - AMER
Company: Twist Bioscience
Location: Peninsula
Posted Sep 09, 2023
Twist Bioscience is seeking a Senior Regional Marketing and Events Specialist to lead and manage demand generation and customer engagement efforts across multiple marketing channels. The ideal candidate should have a strong blend of technical expertise in molecular biology and life science tools, along with professional experience in Synthetic Biology, NGS, and Biopharma development. The role involves developing a deep understanding of target audiences, aligning and customizing global campaigns to fit regional needs, coordinating and managing regional events, overseeing digital marketing campaigns, and building relationships with local sales teams and partners. The candidate should have a Bachelor's degree in Life Sciences, 2+ years of experience in market development, and 5+ years of marketing management or program management experience.
Sr Global Marketing Program Manager, NGS
Company: Twist Bioscience
Location: Peninsula
Posted Oct 16, 2023
Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Compensation may be different in other locations.San Francisco Bay Area Pay Range$96,000—$135,000 USD You will also be in charge of developing budgets and operating plans for programs and writing marketing program proposals.What You’ll Be Doing:Senior Marketing Manager Duties and Responsibilities:Develop strategic, multi-channel integrated marketing plans for Twist’s Next Generation Sequencing Portfolio of tools, leveraging customer segmentation, competitor analysis, business trends, market opportunities, and timeline planning of marketing tactical programsIn partnership with product management, guide the development of copy and creative content for NGS and Genomics markets, positioning products for research while conveying strong value propositions and clear product differentiationCollaborate and ensure alignment of marketing plans among NGS Product Management, Field Marketing, Commercial Leaders, and other stakeholdersDevelop and execute engaging marketing campaigns to achieve measurable results for new and/or existing products within the NGS portfolio.Successfully engage with advertising agencies and internal design team to deliver high- quality assets, including, but not limited to, creative direction and content for print and digital collateral, PR, social media, customer-facing presentations, global tradeshow properties, and promotional materialsMaintain knowledge of the trends and competitive activity relevant to NGS and Genomics markets, or other assigned marketsPartner with Product Management and Field Marketing to develop and deliver product specific sales training, support and enablement materialsManage marketing budgets and optimize the promotional mix on campaigns to achieve a high return on investmentInteract with varying levels of internal and external personnel including direct customer communication, KOL engagement and managementLead and mentor project sta&64256; and team membersSet objectives to maximize ROIPrepare and present progress and reports to program stakeholdersAssist team members when needed to accomplish team goalsWhat You’ll Bring to the TeamBachelor’s degree (BS/BA) in Life Sciences required5+ years’ experience in Life Sciences Marketing role2+ years previous experience in product marketing management or marketing program management administrationProficient computer skills, Microsoft Office Suite and/or Gsuite; working knowledge o program/project management software (e.g., Smartsheet, MS Project)Knowledgeable in program management methodology and techniques; performance evaluation and change management principlesExperienced at compiling and following budgetsExcellent verbal and written communication skillsAble to multi-task, prioritize, and manage time effectivelyPreferred Quali&64257;cationsMBAMS/PhDThis role will be based in San Francisco or Carlsbad and will require 3 days per week onsite.About Twist BioscienceTwist Bioscience synthesizes genes from scratch, known as “writing” DNA. You will be tasked with developing marketing campaigns and programs to support the organization’s strategic direction, as well as creating and managing long-term goals. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.The base cash compensation for this California-based role is below. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for the better. Candidates should have strong experience in a strategic or tactical marketing role and demonstrate experience working cross-functionally in a matrix organization.The Senior Global Marketing Manager will drive multiple projects and launch new products in alignment with overall business goals. The ideal candidate will have a background with strategic marketing frameworks and concepts, along with professional and/or educational experience in NGS and Genomics. We are looking for a Senior Global Marketing Manager to be responsible for planning, developing, and executing on marketing programs and activities for our organization.
Manager, Software QA Engineering
Company: Twist Bioscience
Location: Peninsula
Posted Aug 25, 2023
The job posting is for a Manager, Software QA Engineering at Twist Bioscience, a company that helps customers change the world for the better using DNA-based tools. The role involves leading a team of Software QA Engineers and Performance Engineers, creating software quality specifications, and driving alignment between multiple stakeholders. The company offers equal employment opportunities and a competitive compensation package.
NGS Sales Specialist - UK
Company: Twist Bioscience
Location: Remote
Posted Aug 08, 2023
In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.LI-AB1 Experience selling next generation sequencing target enrichment products essential.Demonstrated technical knowledge of Next Generation Sequencing applications a necessity.A background in technical sales and support or field applications is preferred.Application of Salesforce.com a prerequisite.Ability to travel >50% is requiredKEY ATTRIBUTES:Demonstrated drive determination and self-motivation resulting in consistent achievement of financial results.Demonstrated scientific problem solving skills.Demonstrated technical depth in sequencing workflows.Positive external and internal relationship management skills.Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.Strong communication and presentation skills.Proven ability to thrive in a start-up/ change oriented environment.Proven coaching, mentoring, team-building and leadership skills.Proven as a strategic thinker, backed up by a track record of tactical execution. EDUCATION: Bachelor's degree (B.A./B.S) from four year college or university preferred in Biology or similar field.About Twist BioscienceTwist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.At Twist Bioscience, we work in service of people who are changing the world for the better. (S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying and escalating their activities in a time bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.What You'll Be Doing:Attain quarterly and annual revenue targets established from annual commission plans.Deliver accurate and timely forecasts for their territory.Develop and manage key relationships with new and existing customers at multiple organizational levels.Develop contingency and risk mitigation plans for their region as necessary.Develop and execute supply agreements to support new and existing business.Work collaboratively with product management, R&D and operations to minimize time to revenue.Maintain CRM database with up to date informationRepresent the company at relevant tradeshows.Maintain and raise awareness of the competitive landscape, provide customer feedback and introduce new product ideas to internal partners.Additional duties as assigned.What You'll Bring to the Team:Proven track record of delivering financial targets on a quarterly and annual basisAt least 5 years of experience of selling life science reagents and solutions. (S)he is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. The Next Generation Sequencing Sales Specialist is responsible for delivering revenue and driving growth in Europe for Twist Bioscience sequencing products.
Director, Revenue
Company: Twist Bioscience
Location: Peninsula
Posted Sep 09, 2023
Twist Bioscience is seeking a Senior Director of Revenue to establish and set the vision for the Revenue team and the full order-to-cash cycle. The role involves global responsibility for the revenue accounting close and reporting process, ensuring compliance with U.S. GAAP, and managing various OTC activities. The ideal candidate will have a blend of technical and operational accounting experience related to revenue recognition, and be able to build strong relationships with key stakeholders. The position also involves leading M&A accounting, ensuring SOX compliance for the revenue cycle, and working with external and internal auditors.