Jobs at UKG
28,969 open positions
UKG (Ultimate Kronos Group) is a leading provider of cloud‑based workforce management and HCM solutions. Since the 2020 merger of Kronos and Ultimate Software, the company has expanded its portfolio to include AI‑driven analytics, payroll automation, and real‑time workforce visibility for Fortune 500 clients.
UKG hires across engineering, product, data science, UX, DevOps, and security. Software engineers work on scalable microservices, while product managers shape features for the UKG Workforce Management platform. Candidates can expect agile squads, code reviews, and opportunities to influence products used by millions of users worldwide.
Job Transparency reveals UKG’s posted salary ranges, employee sentiment scores, and interview feedback. This data lets you benchmark compensation against peers, identify high‑paying roles, and prepare targeted questions for hiring managers.
Manager, Product Support
Company: UKG (Ultimate Kronos Group)
Location: Other US Location
Posted Sep 13, 2023
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Collaborate and partner effectively with other UKG departments, especially Product and Engineering departments• Measure Product Support Representative productivity by monitoring work in progress, including projects, as well as demonstrating competency in time management• Participate in the interview and hiring process as well as an on-call rotation Qualifications Basic Qualifications:• 2-4+ years' experience coaching, developing, and/or managing a team of approximately 8-10 employees• Demonstrated dedication to customer service and experience managing customer relationships and escalations• Experience working in an environment which requires effective time management and the ability to multitask/prioritize projects Preferred Qualifications:• HR, Payroll, Time and Labor and/or HCM domain experience• Bachelor's Degree preferred• Experience with reporting & using data to make decisions• Experience with preparing and writing demonstrations, proposals, policies, procedures• Some familiarity with case management and workflow experience EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Manage dynamics of the daily operation by driving enhancements within the support center, aligning resources, projects, and training to ensure customer satisfaction. Primary/Essential Duties and Key Responsibilities:• Manage a team of highly engaged individuals tasked with providing front line Product Support to our UKG Pro and Ready customers• Provide high level customer satisfaction to the UKG Pro and Ready customer base to ensure current and future customer satisfaction by instilling confidence in UKG's corporate service organization• Guide daily operations for the UKG Pro and Ready Support Team including analyzing metrics, staffing shifts, meetings, training, etc.• Manage and facilitate satisfactory resolutions to customer's service issues by identifying call escalations, reacting with a sense of urgency, formulating appropriate action plans, and utilizing resources effectively• Build and maintain trust and while delegating with purpose, working with employees to understand the obstacles and barriers they experience every day. Ideally, this person will have domain knowledge in one or all of the following areas: Payroll, Time and Labor/Employee Scheduling, HR or Benefits as well as previous experience managing teams of support representatives. About the Role: In this position, the Manager, Product Support is primarily responsible for a team of Product Support Representatives, who will assist customers with the use and usability of our application, troubleshooting and resolving issues while providing exceptional service. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. View the E-Verify posters here . Work with them to identify ways to minimize those barriers and identify/obtain tools Product Support Representatives require for successful job performance• Collaborate with a team of managers to drive the success of the organization by helping to ensure that the right resources are allocated to address customer needs• Coach for peak performance, hold the team to high standards by having regular conversations to understand their interests, aspirations, and drive career growth. Oversee support resources in providing exceptional customer product support and resolution in a fast paced, high-volume environment.
Technical Support Engineer
Company: UKG (Ultimate Kronos Group)
Location: Other US Location
Posted Sep 11, 2023
UKG is seeking a Technical Support Engineer with at least 3 years of experience in UKG's HR and Workforce Management products. The role involves providing world-class customer support, troubleshooting complex issues, and collaborating with internal teams. The ideal candidate should have excellent communication skills, a proven track record of high customer satisfaction, and strong analytical and problem-solving abilities. UKG is an equal opportunity employer committed to maintaining a diverse and inclusive work environment.
Industry Marketing Manager
Company: UKG (Ultimate Kronos Group)
Location: Miami, FL
Posted Sep 08, 2023
UKG is seeking a skilled Industry Marketing Manager for the Services and Distribution industries. The role involves driving growth, developing content, and collaborating with internal and external stakeholders. The ideal candidate should have 8+ years of relevant experience, excellent communication skills, and the ability to work cross-functionally. Preferred qualifications include SaaS marketing experience, service industry knowledge, and the ability to travel up to 25%.
Senior Business Systems Analyst
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Sep 06, 2023
UKG is seeking a detail-oriented individual for a full-time position in the Cloud Contracts/Billings team. The role involves monitoring daily/monthly integrations, providing financial and operational reports, and working with IT on system enhancements. The ideal candidate should have 5+ years of experience in a high-tech environment, a Bachelor's degree, and proficiency in Salesforce Quote to Cash and Microsoft Office Suite. Preferred qualifications include SQL and BI Platforms knowledge, strong analytical skills, and excellent communication abilities.
Commissions Analyst
Company: UKG (Ultimate Kronos Group)
Location: Other US Location
Posted Sep 06, 2023
UKG, a company focused on HR, payroll, and workforce management solutions, is seeking a Sales Finance professional for a full-time position in Lowell, Massachusetts. The role involves managing sales commissions, preparing reports, and analyzing data for the North Americas Sales Organization. The ideal candidate should have a Bachelor's degree in Accounting, Finance, Business, or related field, 3+ years of related experience, and proficiency in Microsoft Excel. Preferred qualifications include experience with Microsoft Access, strong analytical skills, and the ability to work in a team-oriented environment.
Specialty Support Representative
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Sep 06, 2023
UKG, a company focused on HR, payroll, and workforce management solutions, is seeking a customer support specialist. The role involves responding to customer inquiries, resolving concerns, and troubleshooting software issues. The ideal candidate should have a Bachelor's degree, experience in the HCM or benefits sector, and 1-3 years in customer support or implementation. Preferred qualifications include strong communication skills, proficiency with new technologies, and the ability to work in a fast-paced environment. UKG is committed to diversity and inclusion, and participates in E-Verify.
Associate Software Engineer
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Sep 11, 2023
UKG is seeking motivated early-career Associate Software Engineers to develop best-in-class HR, payroll, and workforce management solutions. The role involves working on existing legacy systems and new customer features, collaborating with team members, and participating in daily code reviews. The ideal candidate should have a Bachelor's Degree in Computer Science or a related field, previous internship experience, understanding of Agile development methodologies, and strong technical knowledge in Java/Python/C#, Object Oriented Programming, and Data Structures & Algorithms.
Sr. Customer Reals Representative
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Sep 10, 2023
UKG, a company focused on HR, payroll, and workforce management solutions, is seeking a Customer Renewal Representative. The role involves managing and negotiating renewal contracts, achieving retention targets, and fostering customer success. The ideal candidate should have 4+ years of experience in Renewals, Sales, or Account Management, preferably in the tech industry. UKG offers comprehensive benefits and is committed to diversity and inclusion.
Senior Software Engineer-Full Stack
Company: UKG (Ultimate Kronos Group)
Location: Other US Location
Posted Sep 06, 2023
UKG is seeking a Senior Software Engineer with full-stack Java experience to join their team and develop next-generation AI applications. The role involves developing, testing, and deploying product features, performing peer code reviews, and maintaining technical debt to a minimum level. The ideal candidate should have a Bachelor's/Master's degree in Computer Science, 5+ years of hands-on development experience, and strong experience in Java-based web development and front-end technologies. Preferred qualifications include experience with Python, Docker, Kubernetes, and cloud platforms like GCP, AWS, or Azure.
Product Support Representative
Company: UKG (Ultimate Kronos Group)
Location: Miami, FL
Posted Sep 08, 2023
UKG, a company focused on HR, payroll, and workforce management solutions, is seeking a Product Support Representative. The role involves providing top-notch support for custom flat file integrations, resolving challenging problems, and partnering with internal stakeholders. The ideal candidate should have 2+ years of experience in customer or technical support, a Bachelor's Degree in a relevant field, and strong problem-solving skills. UKG is committed to diversity and inclusion, and participates in E-Verify.
Data Operations Rep II
Company: UKG (Ultimate Kronos Group)
Location: Louisville, KY
Posted Sep 08, 2023
UKG, a company focused on HR, payroll, and workforce management solutions, is seeking a Data Operations Rep II. The role involves managing customer data changes, conducting tax filing requirement analyses, and ensuring accurate data entry in the UltiPro Tax filing system. The ideal candidate should have strong communication skills, proficiency in Microsoft Office, and case management experience. Preferred qualifications include payroll and tax industry knowledge, data auditing experience, and process/operational excellence.
Product Support Representative
Company: UKG (Ultimate Kronos Group)
Location: Atlanta, GA
Posted Sep 08, 2023
UKG is hiring a Product Support Representative for the Workforce Dimensions HCM product. The role involves delivering exceptional customer support, troubleshooting technical issues, and maintaining customer satisfaction. The ideal candidate should have 3-5 years of experience in customer service or technical support, HR/Payroll industry knowledge, and strong analytical and organizational skills. The position requires onsite work at least 3 days/week at a UKG facility. The pay range is $39600 to $56900, depending on skills, experience, and location. UKG is an equal opportunity employer committed to maintaining a diverse and inclusive work environment.