Jobs at Vectra AI
143,332 open positions
Sales Engineer, Texas
Company: Horizon3.ai
Location: Remote
Posted Apr 10, 2024
Horizon3AI is seeking a Sales Engineer with a strong background in cybersecurity to join their team. The role involves technical expertise, customer engagement, product demonstrations, solution development, technical training, feedback loop, RFP/RFI assistance, and post-sales support. The company offers competitive compensation, growth opportunities, an innovation-driven culture, a flexible work environment, and an inclusive and diverse team. The position requires up to 50% travel and a Bachelor's degree in a relevant field with 5+ years of experience as a Sales Engineer.
Technical Support Specialist
Company: Echo AI
Location: Remote
Posted Apr 10, 2024
<p><strong>About Echo AI<strong><p> <p>Echo AI is the leading GenAInative Conversation Intelligence platform that helps enterprises discover hidden insights opportunities and risks deep within their customer conversations Echo AI is the first company to fully harness the power of Large Language Models LLMs to review every customer conversation and uncover hidden insights with humanlevel accuracy By distilling complex customer interactions into actionable highlevel insights and trends we empower businesses and their leaders to deeply understand whats happening at the frontlines between their teams and their customers enabling them to make rapid bold decisions with total confidence<p> <p><strong>About the position<strong><p> <p>As a Technical Support Specialist at Echo AI you will play a crucial role in ensuring the satisfaction and success of our customers You will be the first point of contact for customers seeking technical assistance utilizing your expertise to diagnose and resolve issues promptly Your responsibilities extend beyond issue resolution you will also be a key contributor to the continuous improvement of our support processes and will work closely with crossfunctional teams to enhance the overall user experience <p> <p><em>The working hours for this role will be standard US business hours but you must be based in Manila Philippines or Iloilo Philippines to be considered for the role<em><p> <p><strong>What youll do<strong><p> <ul><li>Interface with customers via a variety of channels responding to requests and resolving issues<li> <li>Become an Echo AI platform expert identify common customer challenges and work with higher tiers of Support to tackle any difficult issues that you may come across <li> <li>Rotating weekend oncall support<li> <li>Be able to work with several different kinds of productsfeatures provided by the service <li> <li>Collaborate across teams including Customer Success Engineering and Product to solve problems and support our customers<li> <li>Plan organize and prioritize your work to uphold a high level of accountability<li> <ul><p><strong>What youll bring<strong><p> <ul><li>24 years of experience in a customerfacing technical support role preferably with a USbased SaaS highgrowth company<li> <li>Strong problemsolving skills with proficiency in SQL Linux shell understanding of Large Language Models LLMs and experience with Zendesk or similar platforms<li> <li>Professional working proficiency in English<li> <li>Exceptional written and verbal communication abilities with the aptitude to convey complex technical details coherently<li> <li>Quick learner able to grasp new technologies and products with ease<li> <li>Comfortable navigating ambiguity and thriving in a rapidgrowth environment<li> <li>Demonstrated diplomacy tact and poise under pressure essential for resolving customer issues effectively<li> <ul><p>At Echo AI we believe diversity is critical to building a product that will serve the needs of all of our users Pathlight is committed to building an environment where people of all backgrounds can do their best work All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law<p> <p>LIREMOTE<p>
Account Executive - Nebula Social
Company: Accrete AI
Location: New York City, NY
Posted Apr 11, 2024
Accrete, a commercial AI software product company, is seeking an Account Executive for a hybrid role in Lower Manhattan, NY. The role involves driving enterprise sales, managing relationships in various industries, and expanding the customer base. The candidate will uncover demand for Accrete solutions, manage relationships through the pre-sales process, and deliver compelling value propositions. The position requires 3+ years of direct sales experience, selling SaaS, B2B, enterprise software to high-level executives. The company offers a competitive salary, benefits package, and opportunities for growth. Accrete is an equal opportunity employer.
Data Scientist, Growth/Marketing
Company: Scale AI
Location: San Francisco, CA
Posted Apr 11, 2024
Scale is seeking a data scientist with 2+ years of industry experience to join their team. The ideal candidate should have a quantitative degree, expert-level SQL skills, and experience with growth/marketing data. They will build evaluation frameworks, adapt statistical models, and partner with various teams to drive business decisions. Compensation includes base salary, equity, and benefits. The role is based in San Francisco, New York, or Seattle with a salary range of $148,000—$177,600 USD.
Senior Product Manager, Reliability and Sustainability
Company: C3 AI
Location: Peninsula
Posted Apr 10, 2024
C3.ai, Inc. is seeking a Senior Product Manager, Reliability and Sustainability to lead AI-based asset performance management and energy efficiency product efforts. The role involves developing enterprise AI applications, collaborating with customers and internal teams, and driving the development, roadmap, and go-to-market strategy for SaaS products. The ideal candidate should have a STEM degree, 7+ years of experience in manufacturing or energy industries, and strong communication and problem-solving skills. C3 AI offers competitive compensation, benefits, and an equity plan.
Account Executive - ITSM
Company: Accrete AI
Location: New York City, NY
Posted Apr 11, 2024
Accrete, a commercial AI software product company, is seeking an Account Executive for a hybrid role in Lower Manhattan, NY. The role involves driving enterprise sales, managing relationships in various industries, and expanding the customer base. The candidate will uncover demand for Accrete solutions, manage relationships through the pre-sales process, and deliver compelling value propositions. The position requires enterprise sales experience, knowledge of ITSM software and AIOps, and the ability to exceed sales targets. Accrete offers a competitive salary, benefits package, and opportunities for growth. The company is an equal opportunity employer.
Technical Product Support Specialist (REMOTE)
Company: Perplexity AI
Location: San Francisco, CA
Posted Apr 11, 2024
Perplexity AI is seeking a skilled Technical Support Agent to provide assistance to its diverse user base. The ideal candidate should have strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. The role is remote and based in North America, with a cash compensation range of $70,000 - $80,000. The company has recently raised $73.6 million in Series B funding and is growing rapidly, serving over half a billion queries in 2023.
Senior Financial Analyst
Company: Vectra AI
Location: South Bay
Posted Apr 11, 2024
Vectra, a leader in AI-driven threat detection and response, is hiring a Senior Financial Analyst. The role involves planning, forecasting, financial reporting, and analysis. The ideal candidate should have 5-7 years of finance experience, preferably in a SaaS company, and strong analytical skills. Vectra offers a competitive total rewards package, including base pay, incentive plan eligibility, and equity plan participation. The company is committed to diversity and equal employment opportunity.
Senior Engineer, Autonomy (R2505)
Company: Shield AI
Location: Washington DC
Posted Apr 11, 2024
Shield AI, founded in 2015, is a defense technology company developing AI pilots for various aerial platforms. The company's AI pilot, Hivemind, has successfully flown multiple vehicles. Shield AI is seeking an Autonomy Engineer to integrate the AI reference pilot onto various platforms, develop tailored autonomous behaviors, and collaborate with test teams. The ideal candidate should have a degree in Computer Science, Aerospace/Mechanical Engineering, or similar, with 5+ years of industry experience in robotics/autonomy development. Familiarity with Unix environments, strong C++ development experience, and experience with software engineering process concepts are required. The company offers a competitive total package including salary, bonus, benefits, and equity.
Midlevel Backend Engineer
Company: Nightfall AI
Location: San Francisco, CA
Posted Apr 11, 2024
Nightfall is a cybersecurity startup offering a software platform and APIs to help organizations secure and manage their sensitive data. As a Midlevel Backend Engineer, you'll build reliable, secure, and scalable authentication and API services, maintain databases, optimize high volume data services, and instrument them for visibility. The role is hybrid, based in San Francisco. Qualifications include expertise in systems/programming languages, experience with scalable and reliable systems, large-scale data processing, and familiarity with tools like Go, Node.js, React, Python, Cassandra, Redis, Terraform, Docker, Kubernetes, AWS, Kafka, and Envoy.
Order Processing Supervisor
Company: Tempus AI
Location: Chicago, IL
Posted Apr 11, 2024
<p><strong>Are you passionate about using technology to improve the lives of patients<strong><p> <p><strong>Are you passionate about building a laboratory that changes the way infectious diseases are detected and treated over the coming decade <strong><p> <p><span>With the advent of molecular testing we can finally decode and process our genetic makeup We now have more data than ever before but providers dont have the infrastructure or expertise to make sense of this data Were on a mission to connect an entire ecosystem to redefine how molecular data is used in clinical settings <span><p> <p><strong>What Youll Do<strong><p> <ul><li><span>Operational management of the order processing workflow including staff scheduling prioritizing workload quality and compliance oversight and managing needs of a growing lab<span><li> <li><span>Responsible for hiring training annual reviews recognition coaching and corrective action for the order processing team <span><li> <li>Participate in monitoring audits of OPUS amp Zendesk to prevent order delays<li> <li>Communicate directly with various members of departments to provide clarity on order status delays and expected completion dates<li> <li>Respond to inquiries by email and in person quickly and professionally<li> <li>Troubleshoot investigate and resolve all issues amp create incident reports as needed<li> <li>Analyze processes and implement improvements to ensure accuracy and efficiency <li> <ul><p><span>Preferred Qualifications<span><p> <ul><li><span>Highly organized and systematic superb attention to detail and ability to complete tasks <span><li> <li><span>4 year college degree in Biological Sciences or similar is preferred<span><li> <li><span>Proven success in a laboratory or corporate supervisory role working with various levels of manager<span><li> <li><span>Exceptional customer service skills and strong interpersonal skills<span><li> <li><span>Highly organized and systematic superb attention to detail and ability to complete tasks with a high degree of accuracy<span><li> <li><span>Show initiative and ability to work as part of a highlevel team while working independently<span><li> <li><span>Proven ability to learn new skills quickly and adapt to new processes smoothly<span><li> <ul><p><br ><b>LIAW1<b><b>LIOnsite<b><br ><p><div> <p>We are an equal opportunity employer We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status<p> <div>
Senior Software Engineer
Company: Echo AI
Location: Remote
Posted Apr 10, 2024
<p><em><strong>This role is remote but residing in Canada the US or Mexico is required<strong><em><p> <p><strong>About Echo AI<strong><p> <p>Echo AI is the leading GenAInative Conversation Intelligence platform that helps enterprises discover hidden insights opportunities and risks deep within their customer conversations Echo AI is the first company to fully harness the power of Large Language Models LLMs to review every customer conversation and uncover hidden insights with humanlevel accuracy By distilling complex customer interactions into actionable highlevel insights and trends we empower businesses and their leaders to deeply understand whats happening at the frontlines between their teams and their customers enabling them to make rapid bold decisions with total confidence<p> <p><strong>About the position<strong><p> <p>We are seeking a highly skilled and motivated Software Engineer to join our dynamic team here at Echo AI As a Senior Software Engineer you will be responsible for designing developing and maintaining our robust and scalable software solutions that drive our businesstobusiness B2B SaaS products Our engineering team comes from a variety of backgrounds and previous experiences an accomplishment we find pride in We hire those who are eager to make significant contributions to a product have a strong desire to own portions of our tech stack and want to grow their skills as an engineer in multiple areas<p> <p><strong>You might be a good fit if you<strong><p> <ul><li>Looking for the opportunity to be a senior member of an engineering team at an fast moving early stage company<li> <li>Have a passion for Python web development<li> <li>Find pleasure in a well designed API<li> <li>Are excited by complex problems and hold yourself to a high bar<li> <li>Love building things<li> <ul><p><strong>What youll do<strong><p> <ul><li>Work across multiple parts of our stack<li> <li>Scale a Python web application for a quickly growing company<li> <li>Be an integral part of product development beginning to end<li> <li>Collaborate with leadership to set engineering mission and strategy<li> <li>Sets an example of shipping high impact work with velocity volume and quality<li> <li>Manage a coordinated response during complex production issues<li> <li>Drive security privacy and performance considerations in your designs and the designs of others<li> <li>Leads projects spanning multiple areas by delegating tasks and encouraging new and diverse ideas crossfunctionally<li> <ul><p><strong>What youll bring<strong><p> <ul><li>5+ years experience at a growth tech company working on core featuresarchitecture<li> <li>Expertise with Python<li> <li>Expertise with SQL <li> <li>Expertise with HTMLCSS<li> <li>Experience with React<li> <ul><p><strong>Nice to haves<strong><p> <ul><li>Expertise with Postgres administration<li> <li>Experience with AWS<li> <li>Experience in deploying Docker containers<li> <li>Experience monitoring web application performance<li> <li>Worked in enterprise software at a data analytics company<li> <li>Background in statistical analysis<li> <ul><p>At Echo AI we believe diversity is critical to building a product that will serve the needs of all of our users Echo AI is committed to building an environment where people of all backgrounds can do their best work All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law<p> <p>LIREMOTE<p>