Jobs at Vercel
346,281 open positions
Founded in 2015 by Guillermo Rauch, Vercel has become the go‑to platform for deploying Next.js and other Jamstack frameworks. Its edge‑optimized CDN delivers instant, secure previews and production releases worldwide.
Vercel hires across the full spectrum of tech talent: frontend engineers who build the UI layer, backend and infrastructure specialists who keep the platform running, product managers shaping core features, designers crafting user flows, and marketing or sales professionals scaling adoption. Interviewers look for coding fluency, a passion for performance, and a desire to ship quickly.
Job Transparency’s listings reveal Vercel’s full salary ranges, bonus structures and employee sentiment. By comparing the data side‑by‑side you can gauge whether a role aligns with your compensation expectations and negotiate from an informed position.
Strategic Alliance Manager, Australia
Company: Vercel
Location: Remote
Posted Apr 29, 2024
Vercel is seeking a Strategic Alliance Manager for APAC to build and grow their partner ecosystem. The role involves managing relationships with CMS, Commerce, and Cloud partners, and key agency relations. Key responsibilities include identifying and recruiting partnerships, managing the partner lifecycle, and generating pipeline through go-to-market activities. The ideal candidate should have 5+ years of experience in partnerships or technology partner management, strong business-level knowledge of the SaaS landscape, and a proven record of generating referral pipeline. Vercel offers a great compensation package, inclusive healthcare, learning and growth opportunities, flexible time off, and a remote-friendly environment.
Safety Support Specialist, Phishing
Company: Vercel
Location: USA
Posted May 01, 2024
Vercel is looking for a Safety Support Specialist to join their team. The role involves managing reactive tickets, developing evaluation criteria, and partnering with the Trust and Safety team to prevent abusive content. The company offers a great compensation package, inclusive healthcare, and flexible time off.
Director of Sales UK&I
Company: Vercel
Location: Europe
Posted Apr 24, 2024
<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> Vercels sales team is full of bright hardworking sales professionals who are helping us create a new category Due to the hypergrowth within the business were looking to strengthen our Leadership team within Sales in the UK Vercels sales team is deeply technical and spans a range of business functions developers operations marketing product IT Were a fastgrowing organization with a strong preference to grow team members and promote from within You will be the dominant driver of revenue growth and be on the front lines evangelizing our platform to both new and existing customers <p> <h2> What You Will Do <h2> <ul> <li> <p> Provide support and guidance to direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required <p> <li> <li> <p> Development of a winning team including recruiting hiring and training <p> <li> <li> <p> Coaching direct reports on strategies to drive sales wins while also incorporating Valuemessaging sales framework <p> <li> <li> <p> Accurate reporting on sales activity and forecasting to senior sales management <p> <li> <li> <p> Consistent monitoring of the sales activity of the team and tracking of results <p> <li> <li> <p> Actively leading and monitoring demand generation activities <p> <li> <li> <p> Leading initiatives to drive customer awareness and engagement <p> <li> <li> <p> Develop and execute successful sales campaigns <p> <li> <li> <p> Capable of successfully managing significant client escalations and issues <p> <li> <li> <p> Working crossfunctionally with department leads and teams to remove obstacles and improve efficiencies ensuring team success <p> <li> <li> <p> Experience working with GSI Hyperscalers and Resellers <p> <li> <ul> <h2> About You <h2> <ul> <li> <p> Top performer with history of success <p> <li> <li> <p> Coachable and collaborative <p> <li> <li> <p> Positive people first attitude <p> <li> <li> <p> Team first attitude and no ego <p> <li> <li> <p> Passionate about your customers and how Vercel solves their problems <p> <li> <li> <p> Motivated curious hungry <p> <li> <li> <p> Driver who can adapt to constant change and RAPID growth <p> <li> <ul> <h2> <h2> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>
Sr. Manager Customer Success Operations
Company: Vercel
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> <strong> About the Role <strong> <h2> <p> The Senior Manager Customer Success Operations is a crucial support role for our customer success leadership and team Responsibilities include developing and maintaining systems processes and analysis to gauge customer health enhance team efficiency and identify strategies for longterm Net Dollar Retention NDR growth If you excel in optimizing operations and leveraging data for strategic insights this role is an exciting opportunity to drive customer success and contribute to sustained business growth <p> <h2> <strong> What You Will Do <strong> <h2> <ul> <li> <p> Advise and partner with Customer Success leaders leveraging insights and analytics to refine and advance our gotomarket strategy <p> <li> <li> <p> Oversee and analyze key operational metrics within the Customer Success team to drive continuous improvement and decisionmaking <p> <li> <li> <p> Drive accurate forecasting of renewals and expansions implement strategies and processes to better predict performance <p> <li> <li> <p> Lead the the selection and refinement of tools systems and processes that empower the Customer Success team to deliver impactful customer outcomes effectively <p> <li> <li> <p> Design and deploy systems and programs to support the timely delivery and billing of Professional Services <p> <li> <li> <p> Create and deploy initiatives to improve the effectiveness and efficiency of the Customer Support organization <p> <li> <li> <p> Develop and deliver strategic programs to improve our high CSAT and NPS scores in line with our commitment to bestinclass customer service <p> <li> <ul> <h2> <strong> About You <strong> <h2> <ul> <li> <p> 5+ years of experience leading Customer Success Operations or GTM Operations teams at Saas companies <p> <li> <li> <p> Demonstrated experience leading customer success field teams Customer Success Managers Account Management Professional Services Solution Architects <p> <li> <li> <p> Proven track record of designing implementing and optimizing automated customer success workflows <p> <li> <li> <p> Experience using data and metrics to drive improvements <p> <li> <li> <p> Strong verbal and written skills with a passion for documentation <p> <li> <ul> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA pay range for this role is $16700000 $20000000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description LIDNI <p><p>
Customer Success Manager
Company: Vercel
Location: USA
Posted May 06, 2024
Vercel is seeking a Customer Success Manager to manage a portfolio of Enterprise customers, align Vercel solutions with their business strategy, and drive incremental value. The role requires experience in B2B/SaaS, managing Enterprise accounts, and knowledge of CI/CD deployment pipeline and SDLC process. The position is remote, preferring candidates in Pacific or Mountain US time zones. Benefits include a competitive compensation package, healthcare, learning opportunities, flexible time off, and a remote-friendly environment.
Customer Success Engineer
Company: Vercel
Location: Remote
Posted May 02, 2024
Vercel is seeking a Customer Success Engineer to resolve customer concerns, create and improve internal tooling, and engineer solutions to help customers maximize the platform's potential. The ideal candidate will have a strong understanding of modern web architecture, frontend frameworks, cloud technologies, and serverless computing. They should possess excellent communication skills, be comfortable with on-call work, and have a passion for delivering exceptional customer experiences. Vercel offers a competitive compensation package, inclusive healthcare, learning opportunities, flexible time off, and a remote-friendly environment.
Senior Manager, Customer Support - West Coast
Company: Vercel
Location: Remote
Posted Apr 29, 2024
Vercel is seeking a Senior Manager for its Customer Success Engineering (CSE) team. The role involves delivering exceptional customer experiences, setting performance goals, handling escalated cases, and working with the Product organization. The ideal candidate should have experience balancing velocity and quality, operating as a technical leader, and working with globally distributed teams. They should also be confident, autonomous, and able to handle pressurized situations. Bonus points for frontend development experience, AI solutions, and CDN experience. Vercel offers a competitive compensation package, inclusive healthcare, learning opportunities, flexible time off, and remote work options.
Strategy Lead
Company: Vercel
Location: Remote
Posted Apr 29, 2024
Vercel is offering a Business Strategy & Insights role, focusing on optimizing the self-service funnel, aligning pricing and packaging, and supporting the Engineering organization. The role involves developing performance metrics, informing strategic decisions, and leading large-scale projects. The ideal candidate is an analytical thinker with a proven track record in project management and a background in SaaS software. Vercel provides a competitive compensation package, inclusive healthcare, learning opportunities, flexible time off, and a remote-friendly environment.
Software Engineer, Lifecycle
Company: Vercel
Location: Remote
Posted May 08, 2024
Vercel is seeking a full stack developer with 5+ years of experience for a role that involves designing and developing features to enhance user experience, optimize conversion and retention rates, and ensure scalability and reliability of software systems. The ideal candidate will collaborate with cross-functional teams, write technical documents, troubleshoot bugs, and develop user interfaces. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a remote-friendly work environment. The company is committed to fostering an inclusive community.
Software Engineer, Observability
Company: Vercel
Location: USA
Posted May 03, 2024
Vercel is seeking a fullstack engineer with 5+ years of experience to join the Monitoring Team. The role involves designing and building observability infrastructure, system architecture, and scalable web services applications. The engineer will collaborate with the software development team, design team, and report to an Engineering Manager. Benefits include a competitive compensation package, healthcare, learning opportunities, flexible time off, remote work options, and necessary gear. Vercel is committed to fostering an inclusive community.
Senior Analyst, Deal Desk
Company: Vercel
Location: Remote
Posted Apr 29, 2024
Vercel is looking for a Sr. Deal Desk Analyst to join their team. The role involves managing the deal execution cycle, collaborating with cross-functional teams, and providing business intelligence and pricing guidance. The company offers a great compensation package, inclusive healthcare, and flexible time off.
Safety Support Specialist, Registration
Company: Vercel
Location: USA
Posted May 01, 2024
Vercel is seeking a Safety Support Specialist with 3+ years of experience in user or content review within a Trust & Safety team. The role involves managing high-volume reactive tickets, reviewing sign-up abuse tooling workflows, and interfacing with partners and customers to resolve issues. The ideal candidate should have excellent communication skills, be comfortable working asynchronously in a remote environment, and possess critical thinking, emotional intelligence, and problem-solving skills. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a remote-friendly work environment.