Jobs at Vercel

346,281 open positions

Founded in 2015 by Guillermo Rauch, Vercel has become the go‑to platform for deploying Next.js and other Jamstack frameworks. Its edge‑optimized CDN delivers instant, secure previews and production releases worldwide.

Vercel hires across the full spectrum of tech talent: frontend engineers who build the UI layer, backend and infrastructure specialists who keep the platform running, product managers shaping core features, designers crafting user flows, and marketing or sales professionals scaling adoption. Interviewers look for coding fluency, a passion for performance, and a desire to ship quickly.

Job Transparency’s listings reveal Vercel’s full salary ranges, bonus structures and employee sentiment. By comparing the data side‑by‑side you can gauge whether a role aligns with your compensation expectations and negotiate from an informed position.

Software Engineer - Storage

Company: Vercel

Location: UK,Germany

Posted Apr 18, 2024

<p class=jobDescription> <p> <p> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <p> <p> <h2> About the Role <h2> <p> In this role you will be responsible for the overall development and implementation of front and backend software applications with a focus on our Storage product suite Your responsibilities will extend from designing system architecture to highlevel programming performance testing and system integration <p> <p> To ensure success as a full stack engineer you should have advanced programming skills experience with web application development and excellent troubleshooting skills Toprated full stack engineers at Vercel demonstrate the ability to create and implement advanced software systems and are able to become productive across the full stack in short time <p> <p> <p> <h2> What You Will Do <h2> <ul> <li> <p> Collaborate closely with the software development team to define the scope and scale of software projects <p> <li> <li> <p> Designing software system architecture and implementing scalable web services applications and APIs <p> <li> <li> <p> Completing data structures and design patterns <p> <li> <li> <p> Developing and maintaining internal software tools <p> <li> <li> <p> Writing maintainable and testable code <p> <li> <li> <p> Troubleshooting and bug fixing <p> <li> <li> <p> Identifying bottlenecks and improving software efficiency <p> <li> <li> <p> Collaborating other team members to design system architecture <p> <li> <li> <p> Writing technical documents <p> <li> <ul> <p> <p> <h2> About You <h2> <ul> <li> <p> To ensure success as a full stack engineer you should have strong programming skills experience with application development and excellent troubleshooting skills <p> <li> <li> <p> Toprated full stack engineers create and implement advanced software systems that perfectly meet the needs of the company <p> <li> <li> <p> 5+ years in software development <p> <li> <li> <p> Familiarity with a range of database solutions eg Redis NoSQL PostgreSQL and general storage solutions like S3 and R2 <p> <li> <ul> <p> <p> <h2> Bonus <h2> <ul> <li> <p> Experience with Infrastructure Engineering AWS Nextjs and the Vercel platform <p> <li> <ul> <p> <p> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p> <p> LIRemote <p> <p> Senior <p><p>

Director Customer Success Management

Company: Vercel

Location: USA

Posted Apr 20, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> Reporting to the Vice President of Customer Success the Director of Customer Success Manager inherits an existing set of well documented processes policies and expectations although there is considerable scope and expectation to reevaluate these and help take the CSM team to new heights by doing so The objective of the CSM team is the retention of all Enterprise customers by ensuring they meet their success criteria and realise evergrowing value from the Vercel platform <p> <p> As a manager of a CSM team your role is to support and grow your team in making this a reality at all time always finding ways to improve team efficiencies and scalability Experience of using a CS CRM is beneficial and an understanding of SaaS Enterprise lifecycles essential as is experience implementing well defined customer playbooks and activation strategies <p> <p> The desire to deliver exceptional customer experiences at scale is what will motivate you and help you and your team achieve success through a variety of means that you will have direct influence over <p> <p> <strong> This is a remote position which preferences candidate location to be aligned with Eastern US time zone <strong> <p> <p> <p> <h2> What You Will Do <h2> <ul> <li> <p> Managing a team of CSMs and helping them to deliver exceptional customer experiences <p> <li> <li> <p> Setting measuring and analyzing metrics to clearly indicate what success looks like <p> <li> <li> <p> Hiring and growing your CSM team to keep pace with customer demands <p> <li> <li> <p> Using a CS CRM to scale the CSM function and engage the entire company in CSM activity <p> <li> <li> <p> Identifying further data requirements for the CRM and working with CS Operations to enable <p> <li> <li> <p> Evaluating existing processes and workflows improving and adding wherever required <p> <li> <li> <p> Coaching your CSM team through various methods to help them deliver a better service <p> <li> <li> <p> Acting as an escalation point for any customers dissatisfied with the platform service <p> <li> <li> <p> Working closely with the CSE managers to consistently improve customer issue resolution <p> <li> <li> <p> Forecast key CSM metrics through a variety of data analysis tools actioning where required <p> <li> <li> <p> Reporting the above metrics to the CS leadership team on a weekly basis <p> <li> <ul> <h2> <h2> <h2> About You <h2> <ul> <li> <p> 5+ Experience working in Customer Success at a SaaS company <p> <li> <li> <p> 5+ Experience devising and implementing SaaS customer activations strategies <p> <li> <li> <p> 5+ Experience setting and managing KPIs and growth plans for team members <p> <li> <li> <p> Experience driving efficiencies and undergoing significant scaling <p> <li> <li> <p> Experience specifying staffing and managing projects both internally and externally <p> <li> <li> <p> Desire to work crossfunctionally engaging closely with Product and Engineering <p> <li> <li> <p> Desire to mentor direct reports and help them succeed in their growth <p> <li> <li> <p> Taking ownership of important decisions in the absence of leadership <p> <li> <li> <p> Experience working in an asynchronous communication environment <p> <li> <li> <p> Ability to calmly handle pressurized situations at all times <p> <li> <li> <p> Technical knowledge within modern application development and deployment <p> <li> <ul> <p> <p> <h2> Bonus If You <h2> <ul> <li> <p> Are experienced in frontend development using React and Nextjs <p> <li> <li> <p> Have worked with a CDN on a regular basis <p> <li> <li> <p> Understand well and can communicate clearly about DNS <p> <li> <li> <p> Have created a custom CICD pipeline or CLI tool <p> <li> <li> <p> Have experience working with Enterprise applications at global scale <p> <li> <li> <p> Enjoy improving hiring processes for all involved especially candidates <p> <li> <ul> <h2> <h2> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA base pay range for this role is $22000000 $30000000 OTE This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description LIDNI <p><p>

Sales Development Manager

Company: Vercel

Location: USA

Posted Apr 16, 2024

Vercel is seeking an experienced SaaS sales professional to recruit, train, and manage a team of Outbound SDRs in the US. The ideal candidate will have a proven track record in sales, experience in growing and scaling SDR teams, and 2+ years in SaaS sales. Bonus points for experience with sales technology, APAC team collaboration, and location in Pacific or Mountain time zone. Vercel offers a competitive compensation package, inclusive healthcare, learning opportunities, flexible time off, and remote work options. The company is committed to fostering an inclusive community and encourages all qualified candidates to apply.

Customer Marketing Manager

Company: Vercel

Location: USA

Posted Apr 23, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> We are seeking a Customer Marketing Manager to lead impactful and datadriven campaigns to delight our customers and drive longterm value Leveraging your expertise in the developer tooling industry you will craft targeted marketing programs to engage and nurture customers throughout their lifecycle driving retention and revenue growth <p> <p> This role requires a creative and analytical thinker with experience building and executing customer marketing programs in a fastpaced agile environment If you have a passion for delivering exceptional customer experiences for developers we want to hear from you <p> <p> <p> <h2> What You Will Do <h2> <ul> <li> <p> Develop and execute customer marketing strategies to drive activation retention and expansion for existing customers including upsell campaigns and targeted marketing communications <p> <li> <li> <p> Analyze customer data to identify patterns trends and opportunities to segment and personalize marketing campaigns for maximum impact <p> <li> <li> <p> Collaborate with crossfunctional teams Sales Product Support to provide customer insights and align on customerfocused initiatives <p> <li> <li> <p> Manage customer communication channels for customer marketing campaigns including email inapp messages webinars and events <p> <li> <li> <p> Create and maintain customer journey maps to ensure that marketing strategies are aligned with the customers needs and expectations <p> <li> <li> <p> Continuously monitor analyze and report on the performance of customer marketing initiatives using findings to refine and optimize future campaigns <p> <li> <li> <p> Stay current with the latest trends and technologies in customer marketing to ensure our strategies remain innovative and effective <p> <li> <ul> <p> <p> <h2> About You <h2> <ul> <li> <p> Minimum of 2 years in customer marketing lifecycle marketing retention and customer success roles preferably in a tech or startup environment <p> <li> <li> <p> Strong understanding of the developer ecosystem including knowledge of programming languages software development practices and developer tools <p> <li> <li> <p> Proficiency in Salesforce CRM marketing automation platforms and analytics tools <p> <li> <li> <p> Analytical mindset with the ability to interpret data identify trends and make datadriven decisions Expert proficiency in ExcelGoogle Sheets is required R Python andor SQL proficiency preferred <p> <li> <li> <p> Strong interpersonal skills with the ability to collaborate communicate and project manage across teams Previous customerfacing work is a plus <p> <li> <li> <p> Strong project management and organizational skills with a demonstrated ability to adhere to design and project workflows ensuring consistency and quality in all work <p> <li> <li> <p> Selfmotivated and able to work independently as well as collaboratively in a fastpaced startup environment <p> <li> <ul> <h2> <h2> <h2> Benefits <h2> <p> Great compensation package and stock options <p> <p> Inclusive Healthcare Package <p> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <p> <p> <p> The San Francisco CA base pay range for this role is $11300000 $14700000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>

Senior Manager - Performance Marketing

Company: Vercel

Location: USA

Posted Apr 22, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> As Vercels Senior Manager Performance Marketing you will be the owner of our digital advertising strategy and execution primarily focusing on platforms like LinkedIn Meta Google Search Google Display and YouTube You will take ownership of our digital advertising channels evaluate and grow our current campaigns and craft a plan to achieve pipeline objectives <p> <p> This role requires a collaborative spirit and a proven ability to work seamlessly with teams across revenue marketing product marketing marketing operations content brand design and web development The ideal candidate will bring a deepseated expertise in digital marketing strategy and execution underscored by a successful track record in leveraging cuttingedge technology and analytics to drive growth across a comprehensive digital advertising program astute budget management and rigorous performance analysis You will report to Director of Growth and will be located in hybrid San Francisco or New York City <p> <h2> <h2> <h2> What You Will Do <h2> <ul> <li> <p> <strong> Own amp execute Vercels entire paid acquisition program for all our digital channels <strong> <p> <p> Through research and triangulation of inputs and your own assumptions you will form a plan and budget to achieve the right set of outcomes through an integrated digital campaign The goal is to generate awareness interest and conversion for Vercels Enterprise amp selfserve products You will be living in our ad platforms and reporting on trends and performance <p> <li> <li> <p> <strong> Build awareness <strong> <p> <p> Determine the content and interactions needed to generate interest and build reputation with target audience individual developers and engineering leaders This will include how we show up on our website and other digital properties and external communities <p> <li> <li> <p> <strong> Drive engagement that converts into Enterprise pipeline or activated signups <strong> <p> <p> Youll determine the appropriate strategies to harvest awareness and ultimately drive people to sign up for Vercel or downfunnel lead captures <p> <li> <li> <p> <strong> Test optimize repeat <strong> <p> <p> Youll monitor performance closely and at all levels and you will look at ways to test and optimize to achieve the best results Youll be the datadriven voice of the strategy performance and recommendations for how we achieve a digital presence and desired outcomes <p> <p> Campaign optimization keyword and search term management ad copy creation and testing landing page testing and bid and budget management <p> <li> <li> <p> <strong> Create strong crossfunctional relationships <strong> <p> <p> In tandem with Demand Gen PMM amp Dev Rel you will develop digital strategies for Enterprise demand generation campaigns and selfserve sign ups Strategies may cover multiple buyer journey stages with tactics ranging from lead generation to reengagement and pipeline acceleration <p> <li> <ul> <h2> <h2> <h2> About You <h2> <ul> <li> <p> 4+ years experience in digital advertising and performance analytics as demonstrated by a track record of significant growth metrics in roles at highgrowth B2B SaaS companies <p> <li> <li> <p> Demonstrated success in managing and scaling digital advertising campaigns across LinkedIn Meta YouTube and other platforms leading to positive ROI amp pipeline generation <p> <li> <li> <p> Demonstrated proficiency in budget management with a strategic approach to allocating resources across multiple campaigns to achieve optimal ROI <p> <li> <li> <p> Excellent analytical skills evidenced by the ability to craft and oversee datadriven strategies that substantially increase SQOs pipeline growth and overall market presence <p> <li> <li> <p> Excellent project management skills you pride yourself on keeping the trains running when collaborating crossfunctionally <p> <li> <li> <p> Excellent writer and communicator can succinctly explain concepts in plain language <p> <li> <li> <p> A track record of effective collaboration within crossfunctional teams contributing to integrated marketing efforts that enhance brand voice and market position <p> <li> <ul> <h2> <h2> <h2> Bonus If You <h2> <ul> <li> <p> Understands basic web development principles and can work with Engineering teams <p> <li> <li> <p> Have previously worked at a dev tools company or sold to a technical audience <p> <li> <li> <p> Have been described as high agency by colleagues friends or family <p> <li> <ul> <h2> <h2> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA base pay range for this role is $14600000 $20400000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>

Customer Success Manager

Company: Vercel

Location: USA

Posted Apr 18, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> <h2> <h2> About the Role <h2> <p> To further our commitment to providing an exceptional experience to our Enterprise customers Vercel is looking to add another Customer Success Manager CSM to our fastgrowing Customer Success team The Customer Success Manager will own a portfolio of customer accounts and drive greater business value for them by bringing Vercels best ideas innovations and capabilities to those customers <p> <p> The CSM role is pivotal in managing everything postsales in the Enterprise customer lifecycle including detailed customer onboarding the setting and measuring of success criteria issue resolution and escalation identifying and generating expansion opportunities and management of the customer renewal <p> <p> The role requires a background working with developers with a strong emphasis on frontend development cloud infrastructure and networking and modern application deployment methods The ability to coordinate well and work with many customers across multiple time zones is crucial as is building longstanding relationships with product champions users and executives for your assigned accounts working closely with them at all times to continually improve their teams Vercel experience and ROI <p> <p> <strong> This is a remote position which preferences candidate location to be aligned with Eastern US time zone <strong> <p> <h2> What You Will Do <h2> <ul> <li> <p> Manage a portfolio of Enterprise customers <p> <li> <li> <p> Be a trusted product advisor by aligning Vercel solutions with the customers business strategy <p> <li> <li> <p> Drive incremental value by leading the customer through training and adoption of Vercels best practices <p> <li> <li> <p> Continuously deliver Positive Business Outcomes by guiding the customer through their journey while driving adoption across the Vercel Maturity Model <p> <li> <li> <p> Enable customers on how best to use Vercels solutions to Develop Preview and Ship their web properties <p> <li> <li> <p> Leverage account tiering to prioritize your account portfolio while ensuring retention and growth for you book of business <p> <li> <li> <p> Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty <p> <li> <li> <p> Facilitate Executive Business Reviews with economic decision makers and Vercel executive sponsors <p> <li> <li> <p> Build and maintain account plans including organization mapping and opportunity whitespace <p> <li> <li> <p> Act as the Voice of the Customer to align our resources and efforts to improve the customer experience <p> <li> <li> <p> Partner with the Sales team to help identify and raise expansion opportunities <p> <li> <ul> <h2> <h2> <h2> About You <h2> <ul> <li> <p> 3+ years of professional experience in B2B SaaS <p> <li> <li> <p> Experience owning endtoend postsales experience and success for Developer Tools Infrastructure andor Open Source products <p> <li> <li> <p> Experience managing Enterprise accounts and maintaining relationships with developers to Csuite level <p> <li> <li> <p> Strong collaboration mindset amp capabilities Comfortable with asynchronous remote work <p> <li> <li> <p> Knowledge of CICD deployment pipeline and the SDLC process <p> <li> <li> <p> Comfortable managing accounts with varying requirements <p> <li> <li> <p> Demonstrable selfstarter curious and solution focused <p> <li> <li> <p> Strong initiative positive attitude and both the ability and willingness to learn technical concepts <p> <li> <ul> <h2> <h2> <h2> Bonus If You <h2> <ul> <li> <p> Have devised and put in motion growth and activation strategies <p> <li> <li> <p> Experience and proficiency with Frontend web development libraries and frameworks like React Node Nextjs Express etc <p> <li> <li> <p> Can demonstrate an understanding of a CDN andor Proxy <p> <li> <li> <p> Understand well and can communicate clearly about DNS <p> <li> <li> <p> Have experience working with Enterprise applications at global scale <p> <li> <li> <p> Have previously worked at a high growth SaaS company <p> <li> <ul> <h2> <h2> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> <p> <p> The San Francisco CA OTE pay range for this role is $115000 $150000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>

Senior Customer Success Manager

Company: Vercel

Location: USA

Posted Apr 17, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> To further our commitment to providing an exceptional experience to our Enterprise customers Vercel is looking to add another Customer Success Manager CSM to our fastgrowing Customer Success team The Customer Success Manager will own a portfolio of customer accounts and drive greater business value for them by bringing Vercels best ideas innovations and capabilities to those customers <p> <p> The CSM role is pivotal in managing everything postsales in the Enterprise customer lifecycle including detailed customer onboarding the setting and measuring of success criteria issue resolution and escalation identifying and generating expansion opportunities and management of the customer renewal <p> <p> The role requires a background working with developers with a strong emphasis on frontend development cloud infrastructure and networking and modern application deployment methods The ability to coordinate well and work with many customers across multiple time zones is crucial as is building longstanding relationships with product champions users and executives for your assigned accounts working closely with them at all times to continually improve their teams Vercel experience and ROI <p> <p> <strong> This is a remote position which preferences candidate location to be aligned with Eastern US time zone <strong> <p> <h2> What You Will Do <h2> <ul> <li> <p> Manage a portfolio of Enterprise customers <p> <li> <li> <p> Be a trusted product advisor by aligning Vercel solutions with the customers business strategy <p> <li> <li> <p> Drive incremental value by leading the customer through training and adoption of Vercels best practices <p> <li> <li> <p> Continuously deliver Positive Business Outcomes by guiding the customer through their journey while driving adoption across the Vercel Maturity Model <p> <li> <li> <p> Enable customers on how best to use Vercels solutions to Develop Preview and Ship their web properties <p> <li> <li> <p> Leverage account tiering to prioritize your account portfolio while ensuring retention and growth for you book of business <p> <li> <li> <p> Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty <p> <li> <li> <p> Facilitate Executive Business Reviews with economic decision makers and Vercel executive sponsors <p> <li> <li> <p> Build and maintain account plans including organization mapping and opportunity whitespace <p> <li> <li> <p> Act as the Voice of the Customer to align our resources and efforts to improve the customer experience <p> <li> <li> <p> Partner with the Sales team to help identify and raise expansion opportunities <p> <li> <ul> <h2> About You <h2> <ul> <li> <p> 5+ years of professional experience in B2B SaaS <p> <li> <li> <p> Experience owning endtoend postsales experience and success for Developer Tools Infrastructure andor Open Source products <p> <li> <li> <p> Experience managing Enterprise accounts and maintaining relationships with developers to Csuite level <p> <li> <li> <p> Strong collaboration mindset amp capabilities Comfortable with asynchronous remote work <p> <li> <li> <p> Knowledge of CICD deployment pipeline and the SDLC process <p> <li> <li> <p> Comfortable managing accounts with varying requirements <p> <li> <li> <p> Demonstrable selfstarter curious and solution focused <p> <li> <li> <p> Strong initiative positive attitude and both the ability and willingness to learn technical concepts <p> <li> <ul> <h2> Bonus If You <h2> <ul> <li> <p> Have devised and put in motion growth and activation strategies <p> <li> <li> <p> Experience and proficiency with Frontend web development libraries and frameworks like React Node Nextjs Express etc <p> <li> <li> <p> Can demonstrate an understanding of a CDN andor Proxy <p> <li> <li> <p> Understand well and can communicate clearly about DNS <p> <li> <li> <p> Have experience working with Enterprise applications at global scale <p> <li> <li> <p> Have previously worked at a high growth SaaS company <p> <li> <ul> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA OTE pay range for this role is $13000000 $19600000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>

Senior Manager - Revenue & Corporate Accounting

Company: Vercel

Location: USA

Posted Apr 17, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> Vercel is looking for a Senior Manager Revenue amp Corporate Accounting to develop and scale the accounting function to support the growth of the business Reporting to the Controller this role will be responsible for managing the GL team accounts receivable and accounts payable ensuring compliance with US GAAP managing the accounting close including reporting to internal and or external stakeholders In addition the role will partner with the Finance Systems and or the Engineering teams to identify and execute automation opportunities The role will manage mentor and coach a team of 4 accountants <p> <p> <strong> This is a remote position which preferences candidate location to be aligned with Pacific US time zone <strong> <p> <h2> What You Will Do <h2> <ul> <li> <p> Play a critical role in the monthend financial statement close process by reviewing journal entries account reconciliations and reporting on results to internal stakeholders <p> <li> <li> <p> Assist in implementing accounting policies and procedures to ensure all financial transactions are carried out in accordance with GAAP principles <p> <li> <li> <p> Manage mentor and coach a team of 4 accountants <p> <li> <li> <p> Partner with Finance Systems and or Engineering to identify and execute automation opportunities including those related to SAAS revenue recognition <p> <li> <li> <p> Partner with FPampA in developing financial models and scenarios for strategic decisionmaking <p> <li> <li> <p> Collaborate with other departments to understand business operations and provide financial guidance <p> <li> <li> <p> Continually develop expand and improve monthend close and financial reporting procedures and help drive the reduction of the close timeline by assessing and streamlining closerelated activities <p> <li> <li> <p> Develop and maintain a strong internal control environment <p> <li> <li> <p> Support special project work as needed including identification and execution of continuous improvement projects and activities <p> <li> <ul> <h2> About You <h2> <ul> <li> <p> 7+ years of accounting experience including at least 3 years at a Big 4 accounting firm and 2 years in industry <p> <li> <li> <p> Experience working in SaaS foreign exchange and consolidations is a plus <p> <li> <li> <p> Bachelors degree in Accounting or Finance <p> <li> <li> <p> CPA designation and strong knowledge of US GAAP <p> <li> <li> <p> Youre passionate about building systems and processing improvements You thrive in bringing process and organization to complex environments <p> <li> <li> <p> Ability to lead projects independently <p> <li> <li> <p> Ability to communicate technical accounting concepts to a nontechnical environment <p> <li> <li> <p> Experience with NetSuite is a plus <p> <li> <ul> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA base pay range for this role is $17500000 $20500000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description LIremote <p><p>

Account Executive Mid-Market

Company: Vercel

Location: Germany,UK

Posted Apr 16, 2024

Vercel is seeking an experienced Enterprise SaaS Account Executive to manage the full sales cycle, handle a book of business, and evangelize their platform to both new and existing customers in the UK & Ireland markets. The ideal candidate will have 2+ years of Enterprise SaaS experience, a proven track record of building pipeline in the UK&I markets, and be passionate about solving customer problems. Vercel offers a great compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a remote-friendly work environment.

Customer Success Engineer

Company: Vercel

Location: Europe

Posted Apr 24, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> Reporting to the Senior Manager Customer Success Engineering the Customer Success Engineers responsibilities include resolving customer concerns creating and improving internal tooling and engineering solutions to help Vercel customers get the most out of the platform <p> <p> To be successful in this role you must be an excellent communicator whos able to earn our customers trust and understand technical problems quickly You will also ideally have a background in web development and have a passion for digging deep to find and resolve root causes In addition to this you will be comfortable with weekend oncall work based on a rota system <p> <p> Ultimately you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience <p> <h2> What You Will Do <h2> <ul> <li> <p> Solving interesting cases for Vercel customers <p> <li> <li> <p> Troubleshooting customer issues alongside our engineering team <p> <li> <li> <p> Working with other Vercel teams to provide advice and assistance both internally and externally <p> <li> <li> <p> Developing and improving internal tools alongside engineering <p> <li> <li> <p> Specializing in a few product areas and owning that within the team <p> <li> <li> <p> Improving existing and identifying new internal documentation processes and policies <p> <li> <li> <p> Assisting Customer Success Managers with Enterprise requests <p> <li> <ul> <h2> About You <h2> <ul> <li> <p> You understand modern web architecture frontend frameworks like Nextjs and React cloud technologies serverless computing and DNS <p> <li> <li> <p> You comprehend how metered usage and subscriptions work in a complex SaaS product <p> <li> <li> <p> You enjoy engineering solutions to resolve root causes of recurring problems <p> <li> <li> <p> You are experienced with incident management and procedural communication <p> <li> <li> <p> You possess exceptional communication skills <p> <li> <li> <p> You have an inquisitive mind and lead by example <p> <li> <li> <p> You are comfortable working with a fully remote globally distributed team <p> <li> <li> <p> You have a passion to deliver a customer experience second to none <p> <li> <li> <p> Availability to work within a weekend oncall rota <p> <li> <ul> <h2> Bonus If You <h2> <ul> <li> <p> Prefer to work a Saturday to Wednesday or Wednesday to Sunday schedule <p> <li> <li> <p> Have experience with CDNs and a good understanding of caching techniques <p> <li> <li> <p> Work with monorepos andor custom complex CICD pipelines <p> <li> <ul> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>

Senior Customer Success Engineer

Company: Vercel

Location: Australia

Posted Apr 24, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> Reporting to the Senior Manager Customer Success Engineering the Senior Customer Success Engineers responsibilities include resolving customer concerns creating and improving internal tooling and engineering solutions to help Vercel customers get the most out of the platform <p> <p> To be successful in this role you must be an excellent communicator whos able to earn our customers trust and understand technical problems quickly You will also ideally have a background in web development and have a passion for digging deep to find and resolve root causes In addition to this you will be comfortable with weekend oncall work based on a rota system <p> <p> Ultimately you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience <p> <h2> What You Will Do <h2> <ul> <li> <p> Solving interesting cases for Vercel customers <p> <li> <li> <p> Troubleshooting customer issues alongside our engineering team <p> <li> <li> <p> Working with other Vercel teams to provide advice and assistance both internally and externally <p> <li> <li> <p> Developing and improving internal tools alongside engineering <p> <li> <li> <p> Specializing in a few product areas and owning that within the team <p> <li> <li> <p> Improving existing and identifying new internal documentation processes and policies <p> <li> <li> <p> Assisting Customer Success Managers with Enterprise requests <p> <li> <ul> <h2> About You <h2> <ul> <li> <p> You understand modern web architecture frontend frameworks like Nextjs and React cloud technologies serverless computing and DNS <p> <li> <li> <p> You enjoy engineering solutions to resolve root causes of recurring problems <p> <li> <li> <p> You are experienced with incident management and procedural communication <p> <li> <li> <p> You possess exceptional communication skills <p> <li> <li> <p> You have an inquisitive mind and lead by example <p> <li> <li> <p> You are comfortable working with a fully remote globally distributed team <p> <li> <li> <p> You have a passion to deliver a customer experience second to none <p> <li> <li> <p> Availability to work within a weekend oncall rota <p> <li> <li> <p> 3+ years experience in a highly technical support role <p> <li> <ul> <h2> Bonus If You <h2> <ul> <li> <p> Prefer to work a Saturday to Wednesday or Wednesday to Sunday schedule <p> <li> <li> <p> Have experience with CDNs and a good understanding of caching techniques <p> <li> <li> <p> Work with monorepos andor custom complex CICD pipelines <p> <li> <ul> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>

Strategic Alliance Manager

Company: Vercel

Location: Australia

Posted Apr 24, 2024

<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the Role <h2> <p> The Partner team at Vercel is charged with supporting reputation and revenue growth As a <strong> Strategic Alliance Manager <strong> you will help build and grow our partner ecosystem in APAC You will own strategic partner relationships with CMS Commerce and Cloud partners and key agency relations within each ecosystem <p> <h2> What You Will Do <h2> <ul> <li> <p> Find manage and expand our business with new and existing technology partners <p> <li> <li> <p> Identify recruit and prioritize partnerships that would add reach or create differentiated value for Vercel <p> <li> <li> <p> Manage the endtoend partner lifecycle from qualifying joint solutioning to launching the integration and partnership <p> <li> <li> <p> Ideate and execute regional partnership and sales strategy collaborating closely with APAC sales director and team <p> <li> <li> <p> Generate pipeline with and through partners by developing and executing comprehensive gotomarket activities from marketing to outbound sales campaigns <p> <li> <li> <p> Collaborate with Partner and Product Marketing to establish GTM plans and messaging to clearly communicate the direction and value of the partnership to Customers Vercel and the Partner <p> <li> <li> <p> Become the subject matter expert on your partners core business products business models growth plans and key motivations <p> <li> <li> <p> Partner with our product team to help inform the product roadmap and drive adoption of your partner integrations <p> <li> <li> <p> Coordinate crossfunctional internal and external teams to navigate the sales process <p> <li> <li> <p> Develop and lead internal and external partner sales enablement on partner integrations and joint value propositions <p> <li> <li> <p> Conduct quarterly business reviews and analysis on integration trends and partnership impact for leadership team <p> <li> <ul> <h2> About You <h2> <ul> <li> <p> 5+ in partnerships or technology partner management role <p> <li> <li> <p> Have strong businesslevel knowledge of the SaaS headless MACH architecture landscape <p> <li> <li> <p> A proven record of generating referral pipeline through partner activation <p> <li> <li> <p> Have a natural bias for datadriven action and problem solving <p> <li> <li> <p> An entrepreneurial mindset to build new partnerships <p> <li> <li> <p> Motivated by exceeding expectations and targets <p> <li> <ul> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>

Frequently Asked Questions

What is it like to work at Vercel?
Vercel’s culture is built on a remote‑first mindset, low meeting cadence, and a strong focus on developer experience. Teams operate in small, cross‑functional squads that own feature lifecycles from design to production. Employees frequently contribute to open‑source projects, attend conferences, and participate in internal hackathons, fostering continuous learning and innovation.
What types of positions are available at Vercel?
Vercel’s open roles span engineering (frontend, backend, infrastructure, dev‑ops), product management, design, data science, marketing, sales, customer success, and support. The company also hires for roles in quality assurance, security, and community engineering to support its rapidly growing user base.
How can I stand out as an applicant for Vercel?
Showcase tangible impact: include portfolio links, open‑source contributions, or performance metrics from past projects. Highlight experience with Next.js, serverless functions, or CDN optimization. Provide clear documentation of rapid iteration cycles and a track record of shipping reliable, high‑traffic features. Finally, express enthusiasm for Vercel’s mission to simplify deployment and improve frontend performance.

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