Jobs at WHOOP
389 open positions
Staff Product Manager, AI
Company: WHOOP
Location: Boston, MA
Posted Mar 15, 2024
<p><span>At WHOOP were on a mission to unlock human performance WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives <span><p> <p><br ><p> <p><span>Were seeking an experienced and passionate Staff Product Manager AI to join our dynamic product team to achieve this mission The ideal candidate will have a deep understanding of artificial intelligence and machine learning and a proven track record of successfully building and launching AIdriven features and products You will play a critical role in shaping the future of the member experience offerings by leveraging AI to provide personalized insights and actionable recommendations to our members <span><p> <p><b>RESPONSIBILITIES<b> <p><ul><li>AI Product Strategy Define and drive the AI product strategy in alignment with the overall product and business goals Identify opportunities for AIdriven enhancements throughout the product<li> <li>Product Roadmap Contribute to creating and maintaining the AI product roadmap prioritizing features and enhancements based on business impact and member value<li> <li>AI Feature Development Lead the endtoend product development lifecycle for AI features from ideation and requirements gathering to design development testing and launch Obsess about delivering the best member experiences <li> <li>Crossfunctional Collaboration Collaborate closely with crossfunctional teams including data scientists engineers designers and marketers to ensure the successful development and launch of AI features<li> <li>Datadriven Decision Making Utilize data analytics and insights to make informed decisions and continuously improve AI features Monitor key performance metrics and iterate based on user feedback and data analysis<li> <li>AI Ethics and Compliance Ensure that AI features adhere to ethical guidelines and compliance requirements including data privacy regulations<li> <li>Market Analysis Stay informed about AI and health tech trends competitive landscape and emerging technologies to identify opportunities for innovation and differentiation Have a strong point of view on where the world is going and what is relevant for WHOOP<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>Proven experience as a Product Manager with a track record of successful launches<li> <li>Strong understanding of AI technologies including natural language processing computer vision reinforcement learned agents and predictive analytics<li> <li>Experience with AI product development from concept to launch preferably in a consumerfacing technology company<li> <li>Excellent organizational skills and ability to lead crossfunctional teams<li> <li>Excellent strategic thinking analytical skills and problemsolving abilities with a datadriven and membercentric mindset<li> <li>Entrepreneurial mindset with the ability to think creatively take calculated risks and thrive in a fastpaced dynamic environment<li> <li>Excellent communication skills with the ability to articulate complex concepts and ideas in a clear and concise manner and to collaborate effectively with crossfunctional teams and stakeholders<li> <li>Passion for health fitness and wellness and a strong alignment with the WHOOP mission and values<li> <ul><p> <p><p><i><b>This role is based in the WHOOP office located in Boston MA The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office<b><i><p> <p><br ><p> <p><i>Interested in the role but dont meet every qualification We encourage you to still apply At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply<i><p> <p><br ><p> <p><span>WHOOP is an Equal Opportunity Employer and participates in <span>Everify <span>to determine employment eligibility<span><p> <p><p>
Senior Software Engineer (DevOps)
Company: WHOOP
Location: Boston, MA
Posted Nov 10, 2023
WHOOP is seeking a Senior Software Engineer to join their Build and Deploy team in Boston, MA. The role involves driving large-scale Kubernetes infrastructure projects, collaborating with cross-functional teams, and ensuring optimal performance and stability for the software delivery pipeline. The ideal candidate should have a deep understanding of Kubernetes architecture, experience with container networking, and expertise in measuring workflow performance. WHOOP values character and diversity, encouraging applicants who may not meet every qualification to apply.
Senior Product Manager, Growth
Company: WHOOP
Location: Boston, MA
Posted Mar 12, 2024
<p>At WHOOP were on a mission to unlock human performance WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives WHOOP is seeking a Product Manager to lead the strategy roadmap and delivery of features by partnering closely with Engineers Designers and the Analytics team<p> <p><br ><p> <p>As a key member of the Growth Product team you will be responsible for shaping a strategic vision developing robust systems and features and innovating solutions to expand our acquisition and monetization strategies You will have accountability for various growth initiatives within WHOOPs DTC business including how we acquire new members and retain and upgrade existing members the platforms that allow us to grow sustainably and the technology that enables the marketing and operations team to perform at their best levels<p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Facilitate product discovery development and delivery for new products and improvements across mobile web and backend infrastructure<li> <li>Set a product strategy roadmap and measurable goals for your product area and team<li> <li>Take ownership of key company metrics related to DTC sales encompassing referafriend and affiliate metrics trial conversion rate and other relevant indicators<li> <li>Lead initiatives to drive new member sales through strategic product optimization collaborating closely with our marketing and operations teams<li> <li>Collaborate with Product Designers Engineers and Analysts to break down and prioritize user needs and to scope and define detailed product requirements<li> <li>Collect and analyze customer needs and feedback through rigorous research and testing methodologies<li> <li>Conduct indepth analysis to formulate compelling business cases for new product ideas and to assess the performance of launched features<li> <li>Synthesize insights from research analysis design and stakeholder feedback to inform the creation of comprehensive product requirements<li> <li>Lead the team in maintaining a robust and efficient cadence of product releases<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>Proven experience 5+ years in Growth andor Product Management experience with a clear record of successful delivery and impact collaborating with an engineering team<li> <li>Deep analytical prioritization and problemsolving skills Previous experience in analytics is strongly preferred<li> <li>ExcelGoogle Sheets skills are required Experience with SQLAmplitudeLooker for data analysis is a plus and will be required to learn on the job<li> <li>Experience working on subscription products within a DTC companyteam andor on both mobile and web products is preferred<li> <li>Strong product sense and high customer empathy with the ability to envision opportunities that address business and user needs and tie that opportunity to the teams goals<li> <li>Strong written and oral communication skills to effectively communicate learnings analysis and opportunities to Design Engineering Analytics and other stakeholders<li> <li>An entrepreneurial mindset with the ability to succeed in a fastpaced environment<li> <li>Curious positive attitude and passionate about the fitness and wellness space<li> <ul><p> <p><p><b><i>This role is based in the WHOOP office located in Boston MA The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office<i><b><p> <p><br ><p> <p><i>Interested in the role but dont meet every qualification We encourage you to still apply At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply<i><p> <p><br ><p> <p><span>WHOOP is an Equal Opportunity Employer and participates in <span>Everify <span>to determine employment eligibility<span><p> <p><p>
WHOOP Labs Research Operations Coordinator (Contract)
Company: WHOOP
Location: Boston, MA
Posted Mar 13, 2024
<p>At WHOOP were on a mission to unlock human performance WHOOP empowers members to optimize their performance through a deeper understanding of their bodies and daily lives WHOOP Labs is the research arm of WHOOP Our work focuses on conducting human trials to develop nextgen features and technology<p> <p><br ><p> <p>As the WHOOP Labs Research Operations Coordinator you will work alongside the WHOOP Labs team to manage research operations and participant communication for a large study running in the lab Your efforts will support the organization as we continue to push the envelope and lead the wearables industry <p> <p><br ><p> <p><b>This role is a four month contract <b><p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Own participant recruitment and logistics for a hightouch longitudinal research effort<li> <li>Identify demographic gaps in organic recruitment and execute outreach initiatives to recruit participants that meet target criteria<li> <li>Research and establish the logistical needs and incentives most compelling to target groups design study variations that engage difficult to recruit populations<li> <li>Iterate as needed to fulfill sample criteria by enrolling cohorts on a rolling basis during the study window<li> <li>Lead participant communication for the study in collaboration with study stakeholders<li> <li>Answer incoming questions from study participants about the longitudinal study<li> <li>Identify common questions and update supporting documentation eg FAQs with new information when appropriate<li> <li>Monitor data submission and reach out to prompt participants with reminders if they are noncompliant<li> <li>Support any needed troubleshooting or other participant issues during the study window<li> <li>Track success metrics for the project including sample composition study completionabandon rates and experience feedback<li> <li>Effectively communicate with stakeholders on project status <li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>Strong writing skills with demonstrated ability to compose clear instructions and produce documentation with a range of tones<li> <li>Experience related to technical troubleshooting customer service or userplatform operations<li> <li>Experience communicating with study participants in person via email and through SMS<li> <li>Experience managing personally identifiable information PII<li> <li>Strong attention to detail and able to stay organized in a fastpaced environment<li> <li>Bachelors Degree or above in any relevant field<li> <ul><p> <p><p><i>This role is based in the WHOOP office located in Boston MA The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office<i><p> <p><br ><p> <p><i>Interested in the role but dont meet every qualification We encourage you to still apply At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply<i><p> <p><br ><p> <p><i>WHOOP is an Equal Opportunity Employer and participates in Everify to determine employment eligibility<i><p> <p><p>
Senior Signal Processing Engineer (Embedded Machine Learning)
Company: WHOOP
Location: Boston, MA
Posted Mar 15, 2024
<p>At WHOOP were on a mission to unlock human performance WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives<p> <p><br ><p> <p>As a Senior Signal Processing Engineer at WHOOP you will be part of a crossfunctional team composed of DSP WHOOP Labs Firmware and Data Science You will work on the core fundamental features at WHOOP This role will be tasked with solving the incredibly difficult technical problem of obtaining physiological information from noisy sensor data as well as optimizing the onstrap computation<p> <p><br ><p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Partner with firmware and Data Science teams to deploy AI models on edge devices<li> <li>Optimize models for inference on edge devices and analyze battery consumption patterns <li> <li>Work with the rest of the Signal Processing team to bring insight and algorithms to personalize the calculations on the device<li> <li>Develop innovative and creative algorithms to improve the performance under edge calculation restrictions<li> <li>Cooperate in research and explore new features<li> <li>Participate in software development debugging and validation in order to ensure code and results are productionready<li> <li>Build train and test machine learning models for big data on the edge<li> <li>Collaborate with Product Managers to translate member needs to ML solutions<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>Bacheller or Masters degree in applied mathematics statistics electrical engineering biomedical engineering or related field<li> <li>4+ years of industry or research experience in signal processing andor machine learning<li> <li>Experience developing and implementing AI solutions for realtime processing on edge devices<li> <li>Experience collaborating with crossfunctional teams to understand requirements and design efficient edge computing solutions<li> <li>Experience with biosensor systems and analyzing biomedical data<li> <li>Expertise in C andor Python<li> <li>Knowledge of ML libraries like scikitlearn Tensorflow PyTorch Keras etc<li> <li>Knowledge of statistical method and design of clinical studies<li> <li>Strong oral and written interpersonal skills<li> <li>Experience with code and battery optimization on the edge is desirable<li> <li>Innovative knowledgeable and able to adapt to changing requirements while still producing quality reports with tight deadlines<li> <ul><p> <p><p>Join us in pushing the boundaries of wearable technology and positively impacting peoples lives<p> <p><br ><p> <p><i><b>This role is based in the WHOOP office located in Boston MA The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office<b><b> <b><i><p> <p><br ><p> <p><i>Interested in the role but dont meet every qualification We encourage you to still apply At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply<i><p> <p><br ><p> <p><i>WHOOP is an Equal Opportunity Employer and participates in <i><i>Everify <i><i>to determine employment eligibility<i><p> <p><p>
Signal Processing Engineer II (Embedded)
Company: WHOOP
Location: Boston, MA
Posted Oct 25, 2023
WHOOP is seeking a Signal Processing Engineer to join their cross-functional team in Boston, MA. The role involves designing and implementing signal processing algorithms, analyzing sensor data, and collaborating with hardware engineers. The ideal candidate should have a degree in engineering, strong understanding of signal processing fundamentals, and proficiency in C/C++. Experience with biosensor systems and Machine Learning is preferred. WHOOP values character and diversity, encouraging applications from candidates who may not meet every qualification.
QA Manager
Company: WHOOP
Location: Boston, MA
Posted Oct 25, 2023
WHOOP is seeking a QA Manager to lead a team of SDET and QA Engineers, ensuring end-to-end quality across Core Physiology teams. The role involves developing and implementing QA policies, managing the team, and participating in the creation of goals and performance metrics. The ideal candidate should have 7+ years of QA experience, IoT testing experience, and a strong business acumen.
Senior Software Engineer (Android, Health)
Company: WHOOP
Location: Boston, MA
Posted Oct 25, 2023
WHOOP is seeking a Senior Software Engineer (Android) to join their Health team in Boston, MA. The role involves developing and maintaining features for the Strain, Sleep & Recovery pillars, using Kotlin and Java. The engineer will work with data science algorithms, communicate with a RESTful backend, and participate in the release process. Qualifications include product-mindedness, experience in Android app development, knowledge of Kotlin and Android frameworks, and expertise in mobile architecture. WHOOP values diversity and encourages applications from candidates who may not meet every qualification.
Signal Processing Engineer II (Deep Learning)
Company: WHOOP
Location: Boston, MA
Posted Mar 14, 2024
<p>At WHOOP were on a mission to unlock human performance WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives This position is with the Signal Processing team at WHOOP <p> <p> <p> <p>As a Signal Processing Engineer focused on Deep Learning you will be part of a crossfunctional team composed of Signal Processing WHOOP Labs Firmware and Data Science You will work on raw sensor data and the core fundamental features at WHOOP This role will be tasked with solving the incredibly difficult technical problem of obtaining physiological information from noisy sensor data and enhancing diagnostic tools and control methodologies <p> <p><br ><p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Utilize expertise in signal processing and timeseries analysis to analyze biosensor systems and optimize their performance<li> <li>Design and implement deeplearning DL and machinelearning ML models to extract valuable insights from large repositories of timeseriesbiosensor data<li> <li>Conduct experiments and perform rigorous testing of the models Optimize and finetune the DLML models for deployment in production systems considering factors such as computational resources and realtime constraints<li> <li>Write clean efficient and maintainable code that is production ready <li> <li>Stay up to date with the latest advancements in DL research and technologies <li> <li>Monitor and ensure the proper functioning of algorithms across our diverse user population addressing any issues related to data and data quality <li> <li>Contribute to ongoing research efforts and explore new features to improve the overall performance of our products <li> <li>Validate wearable technology in clinical settings analyze biomedical data and prepare comprehensive reports for crossfunctional teams<li> <li>Join us in pushing the boundaries of wearable technology and positively impacting peoples lives<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>PhD or Masters degree in electrical engineering biomedical engineering computer science engineering statistics or a related field <li> <li>Solid understanding of ML principles algorithms and particularly DL techniques At the Signal processing team we like to be aware of the mathematics behind the algorithms we use <li> <li>Knowledge of and experience with signal processing timeseries analysis biosensor systems and analyzing biomedical data<li> <li>Academic research experience in DL and ML with published articles or minimum of 2 years of industry experience with focus on DLML algorithms<li> <li>Proficient in Python and familiar with MLDL libraries like scikitlearn Tensorflow PyTorch Keras etc <li> <li>Excellent communication skills both written and oral to effectively convey complex technical concepts to diverse teams<li> <li>Demonstrated ability to think innovatively and adapt to changing requirements while consistently producing highquality reports within tight deadlines<li> <li>Experience with multiple DL architectures including CNNs RNNs transformers Being conversant with stateoftheart DL and meta learning techniques is a significant plus<li> <li>Experience with cloud computing resources is a plus <li> <ul><p> <p><p>Join us in pushing the boundaries of wearable technology and positively impacting peoples lives<p> <p><br ><p> <p><b><i>This role is based in the WHOOP office located in Boston MA The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office<i><b><b><i> <i><b><p> <p><br ><p> <p><i>Interested in the role but dont meet every qualification We encourage you to still apply At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply<i><p> <p><br ><p> <p><i>WHOOP is an Equal Opportunity Employer and participates in <i><i>Everify <i><i>to determine employment eligibility<i><p> <p><p>
Senior Observability Analyst
Company: WHOOP
Location: Boston, MA
Posted Mar 14, 2024
<p>At WHOOP were on a mission to unlock human performance WHOOP empowers its members to take datadriven actions that enable performing at a higher level and to deeply understand their bodies and unique physiology<p> <p><br ><p> <p>Data is the lifeblood of WHOOP and our innovative ML platform is the gamechanging connective tissue linking this vital resource to teams applications and insightful solutions that power realtime ML processes cuttingedge science and bold visionary decisionmaking As a Senior Observability Analyst at WHOOP you will play a crucial role in building the platform that ensures our memberfacing physiological algorithms are working properly across a diverse and evolving memberbase and that key stakeholders have timely access to the data that supports that <p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Develop and deploy robust monitoring and observability tools to track offline and production ML model performance <li> <li>Enable internal stakeholders to evaluate data quality metrics identify anomalies and implement measures to address issues<li> <li>Work closely with crossfunctional teams to understand requirements and use cases collaborate on designing solutions<li> <li>Partner closely with crossfunctional partners to support new algorithm roll outs and ensure in real time that real world performance matches anticipated performance <li> <li>Keep abreast of emerging technologies best practices and trends in data observability and incorporate relevant innovations into our data engineering processes<li> <li>Reports to the Director of ML Platform<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>Bachelors degree in Computer Science Engineering or a related field<li> <li>Strong analytical and problemsolving skills with the ability to interpret complex data sets and draw actionable insights<li> <li>Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse teams<li> <li>Experience with data visualization tools such as Tableau Looker or similar<li> <li>Excellent analytical and problemsolving skills with a keen attention to detail<li> <li>Experience with AWS cloud platform<li> <li>Knowledge of machine learning techniques and methodologies is a plus<li> <li>Understanding of human physiology is a plus<li> <ul><p> <p><p><i><b>This role is based in the WHOOP office located in Boston MA The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office <b><i><p> <p><br ><p> <p><i>Interested in the role but dont meet every qualification We encourage you to still apply At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply<i><p> <p><br ><p> <p><i>WHOOP is an Equal Opportunity Employer and participates in <i><i>Everify<i><i> to determine employment eligibility<i><p> <p><p>
Industrial Designer I (Hardgoods)
Company: WHOOP
Location: Boston, MA
Posted Dec 24, 2023
Collaborate closely with Apparel and Accessories business unit including product marketing, design, business planning, sourcing, and development to deliver compelling end-to-end concepts and innovations. Be a design stakeholder from conceptualization, through design, development, and through production confirmation. Collaborate closely with Mechanical Engineering Hardware teams when necessary to ensure cohesiveness across design, development and manufacturing Create color, material, finish presentations to help define future executions Create high quality imagery and visuals for internal and external use QUALIFICATIONS: 1-3 years of related experience Experience utilizing 2D design platforms such as Illustrator, Photoshop, InDesign, Figma Experience utilizing 3D CAD programs, Solidworks, Keyshot, 3D printing Strong knowledge of fabric, trims, and hardware. At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. Interested in the role, but don’t meet every qualification? The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Work functionally as part of the Industrial Design and Apparel&Accessory team, collaborating, engaging, contributing to the team environment and culture Research direct competitor landscape for opportunities and insight in regards to features, benefits, and price points. Experience working with and partnering with factories overseas to launch products a plus Highly organized and eager to work in a fast-paced, boundless business This role is based in the WHOOP office located in Boston, MA. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.
Senior SDET
Company: WHOOP
Location: Boston, MA
Posted Mar 12, 2024
<p>At WHOOP were on a mission to unlock human performance WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives <p> <p><br ><p> <p>As a Senior SDET you will be responsible for designing and implementing automated test frameworks and tools for our wearable devices and mobile applications You will work closely with the development team to ensure that our products are thoroughly tested and meet the highest quality standards You will also be responsible for analyzing test results identifying and reporting issues maintaining tests and driving continuous improvements in our testing processes<p> <p><br ><p> <p>This role reports to the Director of QA<p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Develop and improve automated test frameworks and tools for our wearable devices and mobile applications<li> <li>Participate in endtoend testing processes with a focus on automation adhering to testing philosophies and best practices<li> <li>Mentor and empower the rest of the QA team to increase automation coverage<li> <li>Work closely with the build development team to ensure that test cases are integrated into the software development life cycle<li> <li>Contribute to setting goals and performance automation metrics for the QA team identifying trends and patterns to proactively address potential quality issues before they reach users<li> <li>Analyze test results identify and report issues and work with the development team to resolve them<li> <li>Work closely with crossfunctional teams such as Software Development Product Data Science Firmware Signal Processing to design and support end to end automation solutions<li> <li>Provide tools to empower others to create specific data scenarios through automation<li> <li>Leverage technologies suited for verifying systems and procedures for traceability<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>Extensive quality assurance experience in both automation and manual testing<li> <li>Strong programming skills in at least one of the following languages Java Python or similar languages<li> <li>Experience with test automation frameworks such as Appium Selenium or Robot Framework<li> <li>Experience solving for the challenges of datadriven applications<li> <li>Experience testing mobile applications on both Android and iOS platforms<li> <li>Demonstrated experience to scale automation and support teams writing easy to maintain reliable and performant automation<li> <li>Demonstrated ability to work with individual contributors vendors and crossfunctional teams<li> <ul><p> <p><p>Find out more about us WHOOP Software Principles <p> <p><br ><p> <p><b>This role is based in the WHOOP office located in Boston MA The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office <b><p> <p><br ><p> <p>Interested in the role but dont meet every qualification We encourage you to still apply At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply<p> <p><br ><p> <p>WHOOP is an Equal Opportunity Employer and participates in Everify to determine employment eligibility<p> <p><p>