Jobs at Wolt
6,929 open positions
Catalog Associate, Finnish
Company: Wolt
Location: Other US Location
Posted May 10, 2024
Wolt, a technology company founded in 2014, offers a local commerce platform for customers to order from various local shops, including restaurants and grocery stores. The company, which joined forces with DoorDash in 2022, is committed to diversity, equity, and inclusion. Wolt is seeking a Catalog Associate for its Budapest office, responsible for creating and updating menus and catalogs, ensuring accuracy, and engaging customers. The role involves working with internal stakeholders and Merchants, and offers a dynamic work environment with numerous benefits.
Catalog Associate, Danish
Company: Wolt
Location: Other US Location
Posted May 10, 2024
Wolt, a technology company founded in 2014, offers a local commerce platform for customers to order from various local shops, including restaurants and grocery stores. The company, which joined forces with DoorDash in 2022, is committed to diversity, equity, and inclusion. Wolt is seeking a Catalog Associate for its Budapest office, responsible for creating and updating menus and catalogs, ensuring accuracy, and engaging customers. The role involves working with internal stakeholders and Merchants, and offers a dynamic work environment with numerous benefits.
Head of Support
Company: Wolt
Location: Other US Location
Posted Apr 27, 2024
<p><b>Company Description<b> <p><p><em>Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants grocery stores and other local shops delivered to your home or office Wolt works together with over 30000 restaurant and retail partners as well as with over 60000 courier partners across 23 countries and 129 cities<br >Our apps iOS and Android have the industrys highest reviews largely because of our customercentric approach to how we build our products and operations For example our customer service team responds in a matter of seconds in the customers own language<br >Weve raised more than €707M in financing from renowned US and European based investors such as ICONIQ Capital Tiger Global DST Prosus KKR Coatue 83North Goldman Sachs Highland Europe and EQT Ventures amp EQT Growth among others Weve also been fortunate enough to receive some appreciation and recognition for our hard work along the way Apple selected Wolts app as their Editors Choice Wired named the company one of the Hottest Startups in Europe Forbes included our CEO Miki Kuusi on its 30under30 in Consumer Tech list and the Nordic Startup Awards named Wolt Company of the Year<br >In 2020 the Financial Times named us Europes second fastest growing company Were still expanding rapidly and are looking for more talented individuals to join us If you are passionate about cuttingedge technology great food and making an impact in your city then Wolt just might be for you<em><p> <p><b>Job Description<b> <p><p><em>Are you a good mix of being able to think strategically and working handson Are you a solid team leader with experience in managing a highperforming team If this sounds like you wed love to chat with you<em><br ><strong>What youll be doing<strong><p> <ul><li>Manage mentor amp motivate You will manage several teams within the support organisation This includes acting as a sparring partner for the Customer Support Team Leads and helping them raise the bar in their teams<li> <li>Problem solving You will be both proactive and reactive with incoming and foreseen problems that may occur in support You will influence a solutionoriented mindset and ensure we are implementing best practices and ways of working <li> <li>Driving performance You will be a driving force to ensure we are delivering the best support to our customers and partners Your analytical mindset will dig into our support metrics to make the best kind of decisions and set the right expectations <li> <li>Strategize and execute You will utilise our internal data tools to help you develop a sustainable strategy then execute on it Your focus will be on constant improvements and maintaining a high level of satisfaction from our customers and partners <li> <li>Scale smart We will grow teamsize and in order to cope with demand we need to do things smarter day by day <li> <li>Grow your organisation and support teams You design the organisational setup that preps us for success Also you have a strong eye for talent as you will be hiring the right people to grow your support team<br ><li> <ul><p><b>Qualifications<b> <p><ul><li>You have solid people management experience and a proven track record of leading highperforming teams<li> <li>Your background might be in customer strategy consulting or customer operations excellence however your primary focus is on solving problems no matter how big or small <li> <li>You have experience in project management<li> <li>You enjoy leading and growing a team and making sure your colleagues always understand the purpose of what they do and what defines a great performance<li> <li>You have an analytical and curious mindset you understand support metrics and youre not afraid to question why <li> <li>You will have budget ownership and are therefore able to translate data into actions and explain how your team is progressing according to KPIs and budget<li> <li>You are able to think on your feet and multitasking is your second nature<li> <li>You enjoy learning and teaching others Preferably you are also tech savvy<li> <li>You have a cando attitude and you are ready to roll up your sleeves and get to work in a fastpaced startup environment<li> <li>You can formulate yourselves very well both verbally as well as in written form in Georgian and English<br ><li> <ul><p><b>Additional Information<b> <p><p>If you are excited about working in a highgrowth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going Along with a competitive salary and benefits you will also be eligible for our stock option plan<br ><p>
Engineering Team Lead, Support
Company: Wolt
Location: Europe
Posted Apr 20, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p>Wolt is a Helsinkibased technology company that provides an online platform for consumers merchants and couriers It connects people looking to order food and other goods with people interested in selling and delivering them To enable this Wolt develops a wide range of technologies from local logistics to retail software and financial solutions as well as operating its own grocery stores under the Wolt Market brand Wolts products include Wolt+ subscription service for customers Wolt for Work meal benefits and office deliveries for companies Wolt Drive fast lastmile deliveries for merchants and Wolt SelfDelivery service for merchant partners with their own delivery staff Wolts mission is to make cities better by empowering and growing local communities Wolt was founded in 2014 and joined forces with DoorDash in 2022 DoorDash operates in 31 countries today 27 of which are with the Wolt product and brand<p> <p><strong>Working in Product Development at Wolt<strong><p> <p>At Wolt were about getting things done Youll probably enjoy it here if you like taking ownership developing yourself and being around friendly humble and ambitious people <p> <p>The behind the scenes of Wolt is run by an awesome bunch of over 700+ planners builders designers and data crunchers We call ourselves Product+ as were the very core of Wolts products tools and platforms To build our products we work in over 60 crossfunctional independent and autonomous teams Teams are made up of a mix of talented individuals engineers designers data scientists analysts and product leads Each team takes ownership for solving customer problems in the best possible way<p> <p><strong>Our Commitment to Diversity Equity amp Inclusion<strong><p> <p>We want to have all sorts of people in our team people like you and me and people different from you and me To be able to work with diverse teammates when it comes to gender age ethnicity life background sexual orientation political views religion or any other personal trait we consciously aim to offer equal opportunity for everyone to work with us This is because we believe diverse teams make the most thoughtthrough decisions and build things in the most inclusive way<p> <p>Join us today to build Wolt together<p> <p>LISW<p> <p><br><br><p> <div class=h3>Job Description<div> <p>Worldclass customer service is one of the cornerstones of Wolt 💙 Were about delivering exceptional customer experiences and are looking for someone who understands the power of outstanding support Someone who thrives on leading an engineering team to excellence and who believes in the importance of effective communication<p> <p>Imagine being at the helm of a team dedicated to ensuring every customer interaction is a delight As a Team Lead in this team youll have the opportunity to lead a diverse team of engineers who are passionate about building topnotch support products and tools With your guidance theyll be empowered to tackle challenges headon and build a highload realtime system crucial to continue supporting the growth of our business 🚀<br><br>In this role youll be the driving force behind our support operations leading a crossfunctional team across backend web and mobile development Fostering their growth and ensuring they have the support they need to thrive Your days will be filled with collaboration mentorship and strategic planning as you lead your team through the weekly cycle create personal development plans and conduct regular oneonones💫<p> <p>But its not just about leading a team its about making an impact Youll be instrumental in shaping the future of Wolts customer support working closely with our Product Lead to develop new innovative solutions And with over 25+ million monthly users counting on us your contributions will directly impact the experiences of millions around the world 🌍 <p> <p><br><br><p> <div class=h3>Qualifications<div> <p>To thrive in our team youll need solid leadership experience collaborating strongly with product teams and business stakeholders Being flexible and comfortable working with various languages and technologies depending on the task is a big plus However previous handson software development experience in backend and mobile is needed 🛠️<p> <p>We appreciate candidates who have worked closely with product teams and senior team members and who can handle stakeholder relationships on the business side Experience with rollouts and fastpaced production environments is essential <p> <p>Additionally having expertise in Kubernetes and AWS would be valuable as we rely on these technologies for our projects Your familiarity with these tools will be a significant asset to our teams success<p> <p><br><br><p> <div class=h3>Additional Information<div> <p>The position will be filled as soon as we find the right person so make sure to apply as soon as you realize you really really want to join us<p> <p>The compensation will be a negotiable combination of monthly pay and DoorDash RSUs The latter makes it exceptionally easy to be excited about our company growing and doing well as youll own a piece of the pie<p> <p>For any further questions about the position you can turn to Product+ Talent Acquisition Partner Sandra sandraweigtwoltcom<p> <img src=httpsremotivecomjobtrack1907557blankgifsource=publicapi alt=>
Sourcing, Talent Intelligence, and Research Partner
Company: Wolt
Location: Other US Location
Posted Mar 19, 2024
Wolt, a rapidly growing food delivery and market company, is seeking a STAR team member to reimagine talent acquisition. The role involves conducting deep research, building proactive pipelines, and informing long-term talent strategy. The ideal candidate will have expertise in sourcing or research/data analytics, strong communication skills, and a creative problem-solving approach.
Analytics Engineer - Finance & Fintech
Company: Wolt
Location: Other US Location
Posted May 17, 2024
Wolt, a technology company specializing in food and grocery delivery, is seeking an Analytics Engineer to join their Finance & Fintech domain. The role involves working closely with business leaders and product leaders, creating datasets, and building intuitive data visualizations. Wolt values diversity and offers a competitive compensation package, including equity. The company culture emphasizes ownership, humility, and continuous learning.
Cloud Networking Engineer, Infrastructure team
Company: Wolt
Location: Sweden, Finland
Posted Apr 19, 2024
<br><br><div class=h3>Company Description<div><p>Wolt is a Helsinkibased technology company that provides an online platform for consumers merchants and couriers It connects people looking to order food and other goods with people interested in selling and delivering them To enable this Wolt develops a wide range of technologies from local logistics to retail software and financial solutions as well as operating its own grocery stores under the Wolt Market brand Wolts products include Wolt+ subscription service for customers Wolt for Work meal benefits and office deliveries for companies Wolt Drive fast lastmile deliveries for merchants and Wolt SelfDelivery service for merchant partners with their own delivery staff Wolts mission is to make cities better by empowering and growing local communities Wolt was founded in 2014 and joined forces with DoorDash in 2022 DoorDash operates in 29 countries today 25 of which are with the Wolt product and brand<p><p><strong>Working in Product Development at Wolt<strong><p><p>At Wolt were about getting things done Youll probably enjoy it here if you like taking ownership developing yourself and being around friendly humble and ambitious people <p><p>The behind the scenes of Wolt is run by an awesome bunch of over 700+ planners builders designers and data crunchers We call ourselves Product+ as were the very core of Wolts products tools and platforms To build our products we work in over 60 crossfunctional independent and autonomous teams Teams are made up of a mix of talented individuals engineers designers data scientists analysts and product leads Each team takes ownership for solving customer problems in the best possible way<p><p><strong>Our Commitment to Diversity Equity amp Inclusion<strong><p><p>We want to have all sorts of people in our team people like you and me and people different from you and me To be able to work with diverse teammates when it comes to gender age ethnicity life background sexual orientation political views religion or any other personal trait we consciously aim to offer equal opportunity for everyone to work with us This is because we believe diverse teams make the most thoughtthrough decisions and build things in the most inclusive way<p><p>Join us today to build Wolt together<p><p>LIAP3<p><br><br><div class=h3>Job Description<div><p>We are now looking to increase our focus on the traffic engineering aspects of our platform it is a fast moving highly critical area where complexity can grow quickly We would love to see you joining our experienced team as a Cloud Networking Engineer Our platform runs on AWS infrastructure You will be working with VPC networking amp Transit Gateways Cloudfront CDN amp Shield DDoS protection EKS Kubernetes clusters amp Ingress Controllers and be able to evolve our networking architecture and observability<br> <br> We will start with a small team of traffic engineers working within the Infrastructure team with the longerterm goal of owning the traffic and connectivity space endtoend In 2024 we will revisit our architectural choices in this domain and build for the future scale security observability automation and operability There is a lot of ground to cover and work to be done<br> <br> 📍This role can be based in one of our tech hubs in Helsinki or Stockholm or you can work remotely anywhere in Finland or Sweden Read more about our remote setup <a href=httpscareerswoltcomenblogtechproducthybridwork rel=nofollow>here<a> If you live outside of these countries not to worry We provide relocation support to help you make your way to Finland or Sweden<p><br><br><div class=h3>Qualifications<div><ul style=><li style=>You are no stranger to large scale high performance environments with constant change You are able to architect select and implement solutions in your technical domain<li><li style=>You have a strong background in networking and traffic engineering youre able to work up and down the stack from tcpdump to HTTP headers and gRPC Youre comfortable with public cloud networking solutions at scale AWS and have exposure to network security tools practices and solutions<li><li style=>You feel right at home working with public clouds infrastructureascode Terraform containers Kubernetes etc and understand the importance of automation<li><li style=>You are a team player we work learn and succeed together<li><ul><p>We are thrilled to see what other skills ideas and hard learned lessons you bring to the team<p><br><br><div class=h3>Additional Information<div><p>The position will be filled as soon as we find the right person so make sure to apply as soon as you realize you really really want to join us<p><p>The compensation will be a combination of monthly pay and DoorDash RSUs The latter makes it exceptionally easy to be excited about our company growing and doing well as youll own a piece of the pie<p><p>For any further questions about the position you can turn to Product+ Talent Acquisition Partner Anna Pivovar annapivovarwoltcom<p><img src=httpsremotivecomjobtrack1907422blankgifsource=publicapi alt=>
HR Operations Specialist
Company: Wolt
Location: Other US Location
Posted Apr 16, 2024
<p><b>Company Description<b> <p><p><em>Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants grocery stores and other local shops delivered to your home or office Since launching 7 years ago Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA Wolt works together with tens of thousands of restaurant and retail partners as well as with over a hundred thousand courier partners across 25 countries and 250+ cities In November 2021 Wolt and DoorDash announced they are joining forces and the transaction is expected to close in H1 2022 We continue to expand rapidly and are looking for more talented individuals to join us<em><br ><em>Wolt not only offers great apps to customers and partners but is also developing a broad range of technologies and solutions Our apps iOS and Android have the industrys highest reviews largely because of our customercentric approach to how we build our products and operations For example our customer service team responds in a matter of minutes in the customers own language <em><br ><strong><em>So why work at Wolt<em><strong><br ><em>At Wolt were about getting things done<em><br ><em>Youll probably enjoy it here if you like taking ownership developing yourself and being around friendly humble and ambitious people<em><br ><em>We work hard to make cities into better places and its pretty cool seeing us grow every week If youre passionate about building things that just work Wolt might be for you<em><br ><strong><em>Our Commitment to Diversity Equity amp Inclusion<em><strong><br ><em>We want to have all sorts of people in our team people like you and me and people different from you and me To be able to work with diverse teammates when it comes to gender age ethnicity life background sexual orientation political views religion or any other personal trait we consciously aim to offer equal opportunity for everyone to work with us This is because we believe diverse teams make the most thoughtthrough decisions and build things in the most inclusive way<em><br ><em>Join us today to build Wolt together<em><p> <p><b>Job Description<b> <p><p>Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact Welcome aboard Were in search of dynamic meticulous HR enthusiasts eager to help us take the Wolt employee experience to the next level If youre driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members lives for our core business and Wolt Market your search ends here<p> <p>What youll be doing <p> <ul><li> <p>Address advanced HR inquiries Tier 2 Offer expert advice on sophisticated HR queries supporting Wolt employees across the region with their nuanced HR needs<p> <li> <li> <p>HR program implementation Support the execution of targeted HR programs including compensation reviews and performance appraisals<p> <li> <li> <p>Analytical insight Utilize HR data to craft insightful analyses and reports aiding decisionmaking and enhancing our HR intelligence<p> <li> <li> <p>Navigate employee relations Manage sensitive employee concerns and grievances ensuring a fair respectful and legally compliant resolution process<p> <li> <li> <p>Compliance mastery Monitor and help us enforce adherence to labor laws and regulatory standards safeguarding our organization against legal risks<p> <li> <li> <p>System enhancement and maintenance Continuously refine our HR tools and platforms for optimal efficiency particularly Workday and Quinyx ensuring high data integrity and functionality<p> <li> <li> <p>Specialized training initiatives Design and deliver onboarding and training sessions focusing on elevating the skills and competencies of our team leads and team members<p> <li> <li> <p>Vendor collaboration Build productive partnerships with external HR service providers aligning their offerings with our strategic objectives<p> <li> <li> <p>Complex issue resolution Collaborate closely with People Partners to tackle and resolve highrisk HR challenges<p> <li> <li> <p>Support endtoend employee life cycle processes Answer general HR queries Tier 1 write employment contracts handle data in Workday and play an active role in monthly payrollrelated tasks and management<p> <li> <ul><p><b>Qualifications<b> <p><ul><li> <p>HR passion A genuine zeal for impacting lives positively through HR<p> <li> <li> <p>Service excellence A commitment to delivering exceptional service experiences<p> <li> <li> <p>Technological affinity An enthusiasm for digital solutions and HR technology<p> <li> <li> <p>HR knowledge Solid grounding in HR fundamentals whether through education or practical experience<p> <li> <li> <p>Good working knowledge of the Georgian legal landscape and statutory requirements when it comes to employment legislation <p> <li> <li> <p>Process orientation A love for structured efficient work processes<p> <li> <li> <p>Learning and growth A relentless pursuit of HR knowledge and expertise<p> <li> <li> <p>Problemsolving A proactive approach to overcoming challenges<p> <li> <li> <p>Independence and collaboration Exceptional at working both autonomously and as part of a team<p> <li> <li> <p>Digital proficiency Comfortable in a digitalfirst interconnected work environment<p> <li> <li> <p>Communication skills Fluent English and Georgian abilities both verbal and written<p> <li> <li> <p>Experience working with shift workers will be considered a significant asset<p> <li> <li> <p>Handson experience with the payroll cycle<p> <li> <ul><p><b>Additional Information<b> <p><p>If you are creative like moving fast and thrive in a dynamic environment where you get to be proactive and figure out what to do rather than wait to be told then apply today <br ><strong>What youll get by joining us<strong><p> <ul><li>Opportunity to be part of building something exceptional in an international environment<li> <li>Lots of learning and growth in a globally scaling tech company<li> <li>Competitive salary + longterm incentive plan available<li> <ul><p>If you have any further questions about the position you can turn to<br >Roman Jagela Talent Acquisition Partner romanjagelaexternalwoltcom <br >Please note that <strong>we do not accept applications sent by mail<strong> You should submit your application through our careers website<p>
Content Training Quality Specialist
Company: Wolt
Location: Other US Location
Posted May 10, 2024
Wolt, a technology company founded in 2014, offers a local commerce platform for food, grocery, and other local shop deliveries. They joined forces with DoorDash in 2022, operating in 27 countries. Wolt is committed to diversity, equity, and inclusion, aiming to provide equal opportunities for all. The company is seeking an experienced support professional to review tickets, report recurring issues, and create comprehensive content. The ideal candidate should be detail-oriented, a clear communicator, and have a can-do attitude with customer support experience.
Sales Manager (West-Hungary)
Company: Wolt
Location: Other US Location
Posted May 17, 2024
Wolt, a technology company founded in 2014 and acquired by DoorDash in 2022, is seeking a sales professional with at least 3 years of B2B and B2C sales experience. The role involves identifying potential partnerships with restaurants and retailers in West-Hungary, managing the sales pipeline, building relationships, understanding merchant performance, and conducting negotiations. The ideal candidate should be fluent in Hungarian and English, have hunter sales experience, and be comfortable with extensive travel. Wolt offers independent work in a dynamic, international team, hybrid working, a company car, SZÉP-card, private health insurance, DoorDash Equity, All You Can Move card, discount on Wolt orders, and an Employee Assistance Programme.
Support Manager - Remote Support Group
Company: Wolt
Location: Other US Location
Posted May 19, 2024
Wolt, a rapidly growing food delivery company, is seeking a Remote Support Group Manager for its Customer Support Department in Israel. The role involves managing complex operations, remote team leaders, and associates, with responsibilities including hiring, training, mentoring, and improving performance. The ideal candidate should have at least 3 years of experience managing customer support with over 100 associates, team leaders, and shift managers, and at least 2 years of experience managing a remote/distributed workforce. The position offers a competitive salary, potential bonus, benefits, and stock option plan. The company has received numerous accolades, including being named Europe's second fastest growing company by the Financial Times in 2020.
Support Associate
Company: Wolt
Location: Other US Location
Posted May 17, 2024
Wolt, a Helsinki-based technology company, is seeking full-time and part-time Support Associates in Almaty. The role involves supporting customers, courier partners, and venues via live chat and phone, ensuring smooth delivery operations, and developing the support function. Wolt values diversity, equity, and inclusion, offering benefits such as private medical insurance, Wolt credits cashback, and employee assistance programs. The job requires excellent communication skills, multitasking abilities, and fluency in Kazakh, Russian, and English. Onboarding is scheduled for the first week, with flexible work schedules thereafter.