Jobs at Workato
3,085 open positions
Product Support Analyst
Company: Workato
Location: Remote
Posted Aug 08, 2023
Salesforce, Google Suites, QuickBooks, Infusionsoft, Dropbox, Box, Microsoft Outlook, Shopify, Xero, Marketo, ServiceNow, NetSuite)Soft Skills / Personal CharacteristicsExcellent verbal and written English communication skillsExceptional team player with strong analytical, communication and interpersonal skillsExcellent organization and time management skillsAble to work independently with minimal supervision but with a keen sense to escalate timely and appropriatelyExcellent client management, showing empathy and understandingKeen to learn new applications and softwareGrowth mindset, ability to iterate, and design-thinking approach to problem-solvingEntrepreneurial drive and comfort working in ambiguous, quickly-changing environmentsA passion for and belief in the power of automation to drive business valueThe availability to work full-time and willingness to work on shifting schedules You should be attentive in understanding customer issues, be sharp at identifying problems, and provide timely, practical solutions and creative workarounds.In this role, you will also be responsible to:Being a team member of the Product Support Team providing 24x7x365 with the flexibility to work morning, mid, overnight shifts.Providing application product support for customers within North America, EMEA and Asia PacificIndependently debugging and proposing resolution/work-around for complex product issuesIdentifying errors and causes and manage resulting action items to completionCoordinating across various teams to effectively manage product issues and product engineering requestsResponding to daily user requests, incidents and follow up on problems in a timely manner via live chat and email and ticketing systemEnsuring issues are reported, tracked, followed up and escalated timelyResolving or coordinate the resolution of issues with other internal teams or external application support team where necessaryCoordinating and following up with Product team to ensure permanent fix is prioritized, planned and deliveredSupporting change management process and application releasesCommunicating and providing status updates on issues to business users, management team and other stakeholdersDocumenting solutions to customer issues, contribute to knowledge base and cross train other team members to build up functional and technical expertise for our supported applicationsAdditional duties as necessaryRequirementsQualifications / Experience / Technical SkillsA Degree in Computer Engineering, Computer Science, or Information Technology is helpful - new graduates from related bachelor’s degree course with are welcome to applyGeneral knowledge of integration/automation technology is helpfulEffective technical troubleshooting and debugging skillsSome knowledge of business applications preferred (e.g. In this role, you will play an important role in ensuring that customers have the best support experience possible. We look forward to getting to know you!Also, feel free to check out why:Business Insider named us an “enterprise startup to bet your career on”Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the 1 best company for remote workersResponsibilitiesWe are looking for an exceptional Product Support Analyst - Integration to join our 24x7 growing team based in the Philippines. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. But what is most exciting is that this is only the beginning. Why join us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. About WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. Simultaneously, it’s a low-code/no-code platform.
Marketing Intern (Demand Generation)
Company: Workato
Location: Peninsula
Posted Aug 01, 2023
Workato is a leading integration and automation platform that empowers users to automate workflows across any apps and databases. They are known for their powerful, low-code/no-code platform and have been recognized by Forrester and Gartner as a leader. Workato offers a flexible, trust-oriented culture with a vibrant work environment and numerous benefits. They are looking for a Marketing Intern to support the North America Commercial business with ad hoc acquisition and nurture programs, email newsletters, advertising, and event execution.
Sales Development Representative (ANZ)
Company: Workato
Location: Remote
Posted Aug 08, 2023
The prospect profile can vary from IT, Business Operations, to Sales / Marketing / Support Operations. Excellent collaboration and proactive participation with our Marketing, Sales and Customer Success teams is critical to success. As well as contributing through achievement of your goals, you will bring enthusiasm, expertise and creativity to our company.Set up meetings for the Sales Team and help build the company pipeline.Work closely with the Marketing Team on campaigns and GTM efforts.Work closely with Sales Team to refine strategy for targeted territories/segments.Consult existing customers to understand how they are using Workato currently and where they want to get to as a business. Achieve agreed upon sales targets and outcomes within schedule.Reach out to customer leads through cold calling and email.Continuously improve through feedback.RequirementsQualifications / Experience / Technical SkillsBachelors Degree - Fresh graduates may apply.High energy, positive attitude with the ability to take initiative; strong work ethic, self-directed and resourceful; Discipline to conduct and manage sales cycle process from initial contact through to initial qualification.Strong customer orientation, dedication, and passion for delivering a great customer experience. Strong collaboration skills; ability to adapt to a dynamic start-up environment with a passion for making an impact.Excellent written and oral communication skills in English; ability to convey information clearly and analyze customer requirements as needed to help customer make buying decisions.Some technical aptitude and the ability to become deeply fluent in integration and automation solutions.Knowledge of business applications, especially applications used in Sales, Marketing, Customer Support such as Google Apps, Outreach, Zoominfo, Slack and SFDC. You will focus on sales opportunity generation programs and their execution including email and telephone activities. You will be comfortable embracing a start-up environment where personal performance is critical and will have the flexibility and determination to participate in any activity to ensure success.As a Sales Development Representative, you will be responsible for uncovering and developing new opportunities from outbound activities, and building a strong pipeline of sales opportunities to deliver on sales targets. We look forward to getting to know you!Also, feel free to check out why:Business Insider named us an “enterprise startup to bet your career on”Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the 1 best company for remote workersResponsibilitiesWorkato is looking for talented and highly motivated results-oriented individuals to join our expanding sales team. In this role, you will be able to demonstrate a successful track record in remotely managing a large diverse territory. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. But what is most exciting is that this is only the beginning. Why join us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
Data Scientist
Company: Workato
Location: Remote
Posted Jul 27, 2023
Workato is a powerful, low-code/no-code integration and automation platform trusted by top brands like Box, Grab, and Slack. They are recognized as a leader by Forrester and Gartner. Workato fosters a flexible, trust-oriented culture, offering a vibrant work environment and numerous benefits. They are seeking an exceptional Data Scientist to develop data-driven solutions, work with engineers and product managers, and communicate findings to stakeholders.
Enterprise Architect
Company: Workato
Location: Remote
Posted Jul 31, 2023
Workato is a powerful integration and automation platform that empowers users to automate workflows across any apps and databases. The company is proud to be named a leader by Forrester and Gartner and trusted by 7,000+ top brands. It offers a flexible and trust-oriented culture, a vibrant work environment, and a multitude of benefits. The company is looking for an experienced Enterprise Architect to join its Enterprise Architecture - Customer Success team.
Senior Data Engineer
Company: Workato
Location: Remote
Posted Jul 29, 2023
Workato is a leading integration and automation platform that empowers users to automate workflows across various apps and databases. The company is recognized by Forrester and Gartner, and trusted by over 7,000 top brands. Workato offers a flexible, trust-oriented culture, innovation, and a vibrant work environment. They are looking for a Senior Data Engineer to join their growing team and contribute to shaping the future of their products through data-driven insights and innovation.
Sales Development Representative
Company: Workato
Location: Remote
Posted Jul 31, 2023
Workato is a powerful and flexible integration and automation platform that empowers users to automate workflows across various apps and databases. They are a leader in Forrester and Gartner, trusted by 7,000+ top brands, and offer a vibrant work environment with numerous benefits. They are looking for a Sales Development Representative to uncover and develop new opportunities, build a strong pipeline, and achieve sales targets.
Senior Ruby Developer
Company: Workato
Location: Remote
Posted Aug 01, 2023
Workato is a powerful and flexible integration and automation platform that empowers users to automate workflows across any apps and databases. Named a leader by Forrester and Gartner, Workato is trusted by 7,000+ top brands. They offer a vibrant work environment, numerous benefits, and a culture that values innovation and self-care. They are looking for a Senior Ruby Developer to join their growing team and build a sub-platform for end-users to design, build, and run custom web applications without writing code.
Marketing Intern (Korean Speaking)
Company: Workato
Location: Remote
Posted Jul 03, 2023
Workato is a leading integration and automation platform that empowers users to automate workflows across any apps and databases. They are trusted by 7,000+ of the world's top brands and offer a vibrant and dynamic work environment with a multitude of benefits. They are looking for a Marketing Intern to assist in creating and executing marketing campaigns, creating marketing collateral, working with the sales team, and analyzing campaign performance.
Salesforce Engineer
Company: Workato
Location: Remote
Posted Aug 05, 2023
Sales, Marketing, Customer Success, Partner Channel)Experience in agile development preferredKnowledge in Apex, especially batch, and SOQLExperience with integrating third-party applications with SalesforceProficient in custom record types, fields, roles and permissions, page layouts, reports, and Salesforce data modelEffective technical troubleshooting and debugging skillsSoft Skills / Personal CharacteristicsCan confidently provide support and user training across departmentsAbility to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamworkExcellent verbal and written English communication skillsCan exercise strong problem-solving skills, and analytical thinkingExceptional team player with strong analytical, communication and interpersonal skillsExcellent organization and time management skillsKeen to learn new applications and softwareGrowth mindset, ability to iterate, and design-thinking approach to problem-solvingAbility to work independently with minimal guidance reassigning records, creating new recordsCreate business and technical documentation – customizations, workflows, and business processes – and keep all documentation up to dateMonitor Salesforce new release features and review for potential impact to existing Salesforce configuration, as well as potential benefits for the businessRequirementsQualifications / Experience / Technical Skills3-5 years of experience as a Salesforce DeveloperExperience with implementing or configuring CPQSalesforce Administrator and Developer Certification preferredExperience with supporting Go-to-Market departments preferred (i.e. In this role, you will also be responsible to:Provide on-going systems and technical support for SalesforceExecute project lifecycle – which includes development, testing, review, deployment – to implement feature configurations and customizations of Salesforce to meet evolving business and operational needs. This includes, but is not limited to:Apex classes and triggersVisualforce pages and componentsManaged packagesReport typesCustom objects and fieldsFlowsApproval processesPage layoutsRecord TypesProfile permissions, permission sets, sharing rules, organization-wide defaultsValidation RulesCustom buttons, links, widgetsMaintain security and integrity of the company’s Salesforce instance through the implementation of proper governance and permissionsEnsure optimal performance in the Salesforce instance through the implementation of scalable solutions, in line with industry best practicesTroubleshoot and fix Salesforce errors raised by the businessBe the Salesforce SME (subject matter expert) and guide users in executing operations in Salesforce – e.g. We look forward to getting to know you!Also, feel free to check out why:Business Insider named us an “enterprise startup to bet your career on”Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the 1 best company for remote workersResponsibilitiesWe are looking for an exceptional Salesforce Engineer to join our growing team. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. But what is most exciting is that this is only the beginning. Why join us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. About WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. Simultaneously, it’s a low-code/no-code platform.
Product Manager Intern, Embedded Platform
Company: Workato
Location: Remote
Posted Aug 02, 2023
Workato is a leading integration and automation platform that empowers users to automate workflows across any apps and databases. They are recognized by Forrester and Gartner, and trusted by 7,000+ of the world's top brands. They offer a flexible, trust-oriented culture, a vibrant work environment, and numerous benefits. They are looking for a Product Management Intern to join their dynamic team and contribute to their product development process.
Outbound SDR
Company: Workato
Location: San Francisco, CA
Posted Aug 03, 2023
Fresh graduates may apply High energy, positive attitude with the ability to take initiative; strong work ethic, self-directed and resourceful; Discipline to conduct and manage sales cycle process from initial contact through to initial qualification Strong customer orientation, dedication, and passion for delivering a great customer experience Strong collaboration skills; ability to adapt to a dynamic start-up environment with a passion for making an impact Excellent written and oral communication skills in English; ability to convey information clearly and analyze customer requirements as needed to help customer make buying decisions Some technical aptitude and the ability to become deeply fluent in integration and automation solutions.Knowledge of business applications, especially applications used in Sales, Marketing, Customer Support such as Google Apps, Outreach, Zoominfo, Slack and SFDCFor California applicants, the pay for this role begins at $60,000 plus variable, benefits, perks, and equity. The prospect profile can vary from IT, Business Operations, to Sales / Marketing / Support Operations. Excellent collaboration and proactive participation with our Marketing, Sales and Customer Success teams is critical to success. As well as contributing through achievement of your goals, you will bring enthusiasm, expertise and creativity to our company.You will also be responsible to:Set up meetings for the Sales Team and help build the company pipeline.Work closely with the Marketing Team on campaigns and GTM efforts.Work closely with Sales Team to refine strategy for targeted territories/segments.Consult existing customers to understand how they are using Workato currently and where they want to get to as a business Achieve agreed upon sales targets and outcomes within schedule Reach out to customer leads through cold calling and emailContinuously improve through feedbackRequirements6 months of Sales Development experience preferred. You will focus on sales opportunity generation programs and their execution including email and telephone activities. You will be comfortable embracing a start-up environment where personal performance is critical and will have the flexibility and determination to participate in any activity to ensure success.As a Sales Development Representative, you will be responsible for uncovering and developing new opportunities from outbound activities, and building a strong pipeline of sales opportunities to deliver on sales targets. We look forward to getting to know you!Also, feel free to check out why:Business Insider named us an “enterprise startup to bet your career on”Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the 1 best company for remote workersResponsibilitiesWorkato is looking for talented and highly motivated results-oriented individuals to join our expanding sales team. In this role, you will be able to demonstrate a successful track record in remotely managing a large diverse territory. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care.