Jobs at Workiva
1,203,945 open positions
Enterprise Customer Success Manager
Company: Workiva
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> The Enterprise Customer Success Manager ECSM at Workiva is a dynamic role focused on customer happiness and growth By building strong relationships understanding customers and collaborating with internal teams youll help customers get the most from our solutions Youll be a customer champion driving adoption and finding innovative ways our platform can solve challenges Your positivity and project management skills will ensure smooth interactions leading to satisfied customers expanded usage and business success <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <p> <p> <ul> <li> <p> Build strong relationships with key customer stakeholders to help guide us through their organization and introduce us to different teams <p> <li> <li> <p> Generate leads for the Workiva sales team to pursue <p> <li> <li> <p> Evaluate organizational inefficiencies to help customers define appropriate business outcomes <p> <li> <li> <p> Identify opportunities for Workiva to consult with customers on setups <p> <li> <li> <p> Develop relationships with the Workiva Account teams to ensure everyone is working towards the same goal and to decrease task overlap <p> <li> <li> <p> Understand customer needs well enough to identify users that might not be seeing value in Workivas Platform and executing a plan to increase return on investment ROI <p> <li> <li> <p> Facilitate training by self service or virtual mods for new teams as needed to ensure users are active in Workivas Platform <p> <li> <li> <p> Conduct meetings to help customers understand the positive business outcomes they are achieving using Workivas Platform <p> <li> <li> <p> Understand customer expectations and service agreement terms of each contracts and ensure the work is completed and delivered to the customer on or before the deadline <p> <li> <li> <p> Learn the Workiva Platform and how it is used in each market where Workiva maintains a presence <p> <li> <li> <p> Ensure any customer inquiries are answered promptly and help identify the best person at Workiva to get involved when necessary <p> <li> <li> <p> Ensure customer awareness and issue resolution practices around ticket management when unable to resolve product issues in Workiva Platform <p> <li> <li> <p> Engage with onboarding team solution architects and any other team providing service to the customer to ensure customers expectations are being met <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> 8+ years of related experience <p> <li> <li> <p> Bachelors degree <p> <li> <li> <p> An advanced degree will be considered in lieu of experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Experience supporting a SaaS product preferred <p> <li> <li> <p> Background in customer success strategic account management or sales within a businesstobusiness B2B sales environment <p> <li> <li> <p> Direct customer advocacy and engagement experience in postsales support or equivalent experience in professional services consultancy project management or account management functions <p> <li> <li> <p> Selfmotivated with strong propensity for action results and continuous improvement and proven track record to solve technical problems <p> <li> <li> <p> Exceptional organizational skills with the ability to multitask and manage multiple processes programs and procedures simultaneously while working under pressure to meet deadlines <p> <li> <ul> <p> <p> <p> <strong> Remote Ready Excellence <strong> <p> <p> <strong> <strong> <p> <ul> <li> <p> Willingness to travel up to 25 for team and corporate meetings fostering relationships and representing company interests <p> <li> <li> <p> Reliable internet access for any period of time working remotely as we embrace flexible work arrangements <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $8700000 $14800000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIJW1 <p><p>
Senior Director of Reporting and Technical Accounting
Company: Workiva
Location: Des Moines, IA
Posted Apr 24, 2024
The Senior Director of Reporting and Technical Accounting is a crucial role responsible for overseeing the preparation and filing of SEC reports, leading ESG reporting strategies, and providing guidance on complex accounting issues. The role requires extensive experience in US GAAP, SEC regulations, and ESG frameworks, along with a CPA certification. The position offers a competitive salary range, comprehensive benefits, and a flexible work environment. Workiva values diversity and provides opportunities for professional growth and work-life balance.
Senior Product Manager - Platform Operations
Company: Workiva
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Summary <strong> As the <strong> Senior Product Manager Platform Operations <strong> you will define and drive product vision and strategy within Workivas Platform Operations team This team is tasked with proactively identifying and developing new internal products and solutions that advance platform performance operational excellence and enable developer efficiency Your primary customers will be the Workiva business and its RampD group You will work closely with our internal users and business stakeholders to understand their needs and pain points and prioritize and sequence feature development and releases leading to significant and tangible business value You will build strong working relationships across multiple engineering design project management and business teams and work closely with senior leaders within product development and across the company <p> <p> The right individual for the Senior Product Manager role within the Platform Operations team should have a strong background in the key technical areas associated with operating large distributed systems in production such as Amazon Web Services Cloud Infrastructure Site Reliability Engineering and Software Observability They will leverage their understanding of these areas to inform decisionmaking prioritize features and collaborate with engineering teams to ensure successful internal product development This role requires effectiveness in working in a highly technical product area with diverse users and candidates should possess the ability and appetite to rapidly learn about new fields and technologies <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Deeply understand the needs of our business and customers to build clarity on the requirements to build a resilient reliable product <p> <li> <li> <p> Influence stakeholders and engineers with the right data points by driving clarity and alignment <p> <li> <li> <p> Create and drive alignment to execute faster communicate often and highlight risk early <p> <li> <li> <p> Collaborate extensively with cross functional teams including Engineering User Experience Customer Success and Gotomarket teams to drive the vision roadmap and delivery of the product <p> <li> <li> <p> You will be an expert in identifying longterm investment opportunities and engaging partners to garner support for those feature areas <p> <li> <li> <p> You will own the roadmap for the product and collaborate with internal and external stakeholder to execute the vision <p> <li> <li> <p> As an expert you will partner with others to collect performance metrics and form hypotheses for complex technical needs in order to improve product development in multiple areas <p> <li> <li> <p> Use your insights and knowledge from enterprise customers as well as broad technical subject matter expertise to train and enable a scalable product <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> Minimum qualifications <p> <ul> <li> <p> 6 years of related experience in a product role in software or other related field <p> <li> <li> <p> Bachelors degree an advanced degree may be considered in lieu of professional experience <p> <li> <ul> <p> <p> <p> Preferred qualifications <p> <ul> <li> <p> Experience and proficiency in utilizing AWS services for building and managing distributed systems <p> <li> <li> <p> Knowledge of tools and practices for monitoring logging and tracing software systems to ensure visibility and troubleshoot issues effectively <p> <li> <li> <p> Expertise in designing and delivering products targeting cloudbased infrastructure ensuring scalability and reliability <p> <li> <li> <p> MBA degree <p> <li> <li> <p> A proven track record of leading the development of product vision and strategy <p> <li> <li> <p> Experience delivering software in an agile development environment using continuous deployment techniques <p> <li> <li> <p> Shipped products with great customer experience user reviews <p> <li> <li> <p> A selfstarter mindset to execute in a fastpaced environment with minimal direction <p> <li> <li> <p> An excellent understanding of product development and how web technologies work <p> <li> <li> <p> Ability to work collaboratively in an environment that promotes constant team communication <p> <li> <li> <p> Strong Leadership skills the ability to influence and inspire across multiple teams and job functions <p> <li> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Strong analytical problem solving and prioritization skills <p> <li> <ul> <p> <p> <p> Travel Requirements amp Working Conditions <p> <ul> <li> <p> Willingness to travel up to 20 for team and corporate meetings fostering relationships and representing company interests <p> <li> <li> <p> Reliable internet access for any period of time working remotely as we embrace flexible work arrangements <p> <li> <ul> <p> <p> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $12000000 $20400000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LILP1 <p><p>
Senior Director of Product Marketing
Company: Workiva
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> The Senior Director of Product Marketing will lead the process of creating gotomarket strategies for products portfolios of solutions as well as relevant buyer personas This includes product positioningmessaging marketing strategy and sales enablement This role will support marketing and sales areas identifying emerging market opportunities and focusing sales efforts to achieve revenue goals by solution market and industry categories <p> <p> <p> <p> The Senior Director of Product Marketing will participate in the product strategy and the road map planning process representing the market perspective and supporting product decisions based on significant sales customer and market feedback The Senior Director of Product Marketing may manage multiple teams of Product Marketers <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Create a gotomarket strategy for assigned products markets and solutions and ensure that execution of the plan drives business goals <p> <li> <li> <p> Manage platform and pointsolution initiatives to focus sales efforts and ensure the achievement of revenue and profit goals for specific solutions <p> <li> <li> <p> Drive the development execution and delivery of thought leadership content webinars blogs white papers etc to advance credibility and awareness and drive pipeline <p> <li> <li> <p> Collaborate with Partnerships Product Management Sales Sales Operations and Field Readiness for successful sales rollouts of sales enablement and support tools <p> <li> <li> <p> Develop product positioning and complete competitive analysis <p> <li> <li> <p> Consult with customers in partnership with Product Management and Sales to explore product and market opportunities <p> <li> <li> <p> Identify key functional ecosystem and operational requirements to serve the targeted market better <p> <li> <li> <p> Provide consulting and management support to marketing and sales areas identifying emerging market opportunities <p> <li> <li> <p> Become an influencer through thought leadership exposure and speaking engagements across industry associations <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree in marketing business or similar area of study preferred <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 12+ years of experience in roles relating to product marketing product development product management finance and accounting audit consulting financial services and product sales <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> 8+ years of people management preferred <p> <li> <li> <p> Experience in businesstobusiness B2B tech marketing with a preference for Software as a Service SaaS expertise <p> <li> <li> <p> Proficiency in implementing productled growth gotomarket strategies approaches and tactics <p> <li> <li> <p> Effective communication skills across all organizational levels spanning from buyers and endusers to executive management <p> <li> <li> <p> Demonstrated success in collaborating and influencing crossfunctional leadership teams including Sales Marketing Product Sales Operations Enablement and Customer Success <p> <li> <li> <p> Strategic mindset with the ability to derive insights from data for decisionmaking <p> <li> <li> <p> Proven ability to innovate and optimize businessdriven strategies <p> <li> <li> <p> Exceptional listening communication and program management skills <p> <li> <ul> <p> <p> <p> <strong> Travel Requirement <strong> <p> <ul> <li> <p> Up to 40 travel <p> <li> <ul> <p> <p> <p> Working Conditions amp Physical Requirements <p> <ul> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <li> <p> LIREMOTE <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $17400000 $29600000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIHS2 <p><p>
Senior Product Manager, Platform Operations
Company: Workiva
Location: Greater Denver Area
Posted Apr 24, 2024
The Senior Product Manager, Platform Operations at Workiva will define and drive product vision and strategy, focusing on internal products and solutions that enhance platform performance, operational excellence, and developer efficiency. The role requires a strong technical background in areas like AWS, Cloud Infrastructure, SRE, and Software Observability. The ideal candidate will have 6+ years of product experience, an advanced degree may be considered, and should possess leadership skills, excellent communication, and problem-solving abilities. The role involves collaboration with cross-functional teams, stakeholder influence, and a willingness to travel up to 20% for meetings and company representation. Workiva offers competitive benefits, a casual work environment, and a commitment to diversity and inclusion.
Senior Product Support Engineer - (Spanish/Portuguese/English fluency required)
Company: Workiva
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> The Senior Product Support Engineer SrPSE responds to customer issues across our Workiva platforms This role ensures timely resolution of customer issues implements advanced solutions to prevent reoccurrence and mentors other support engineers They provide technical and functional support over the phone chat and case management maintaining customer professionalism and rapport Capable of resolving complex issues independently they escalate only when necessary and contribute to improving the customer experience and support workflows Additionally they participate in candidate interviews and facilitate ticket reviews for the support team <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Provide technical and functional support to customers via phone chat and case management <p> <li> <li> <p> Troubleshoot customer issues independently utilizing application knowledge and selfguided research <p> <li> <li> <p> Recognize and respond to urgent customer issues and take necessary steps to remediate or escalate <p> <li> <li> <p> Contribute to improving the customer experience and support workflows <p> <li> <li> <p> Collaborate with Customer Success Professional Services Software Support Engineers and all support tiers to solve problems <p> <li> <li> <p> Interview and assess candidates for promotion and new hires <p> <li> <li> <p> Facilitate ticket reviews for the support team making suggestions for improvement <p> <li> <li> <p> Live the Workiva Values and Principles embodying accountability and a resultsoriented mindset <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> Fluency in Spanish Portuguese and English required <p> <li> <li> <p> 4+ years of related experience <p> <li> <li> <p> Bachelors Degree <p> <li> <li> <p> Advanced degree considered in lieu of experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Thorough understanding of API and Scripting processes preferred <p> <li> <li> <p> Linux experience preferred <p> <li> <li> <p> Experience in Project Management preferred <p> <li> <li> <p> Previous experience supporting a SaaS platform <p> <li> <li> <p> Familiarity with Zendesk <p> <li> <li> <p> Ability to troubleshoot code <p> <li> <li> <p> Familiarity with Scripting <p> <li> <li> <p> Ability to multitask and manage changing priorities <p> <li> <li> <p> Strong technical aptitude proficiency in Google Drive Microsoft Office Suite OneCloud amp Python Workiva products <p> <li> <li> <p> Strong communication skills verbal listening writing <p> <li> <li> <p> Selfmotivated accountable and able to train others to demonstrate similar characteristics <p> <li> <li> <p> Proven ability to meet established timelines and service level agreements <p> <li> <li> <p> Demonstrate a strong sense of customer service <p> <li> <li> <p> Ability to understand system logs and reports to solve issues <p> <li> <li> <p> Assess support data and analytics to determine areas for improvement and create reports <p> <li> <ul> <p> <p> <p> <strong> Remote Ready Excellence <strong> <p> <ul> <li> <p> Varying and overtime hours required during peak seasons <p> <li> <li> <p> Minimal travel <p> <li> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <li> <p> Must be able to work an five day 8 hour shift Central Time hours <p> <li> <ul> <p> <p> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $3300 $5600 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIJW1 <p><p>
Enterprise Customer Success Manager
Company: Workiva
Location: Greater Denver Area
Posted Apr 24, 2024
The Enterprise Customer Success Manager (ECSM) at Workiva is a dynamic role focused on customer happiness and growth. The role involves building strong relationships with key customer stakeholders, generating leads for the sales team, evaluating organizational inefficiencies, and identifying opportunities for consultation. The ECSM will also facilitate training, conduct meetings to highlight positive business outcomes, and ensure customer expectations are met. The ideal candidate will have 8+ years of related experience, a bachelor's degree, and preferably experience supporting a SaaS product. The role offers a competitive salary range, a discretionary bonus, restricted stock units, a 401(k) match, and comprehensive benefits.
Lead Market Development Representative
Company: Workiva
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Summary <strong> <p> <p> The Lead Market Development Representative is responsible for qualifying prospects for the companys products andor services at inperson events virtual events and follow up post events <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Attend events in person and remotely proactively pursuing prospects <p> <li> <li> <p> Qualify leadscontacts based upon specifically defined criteria to transition meaningful sales leads into the pipeline <p> <li> <li> <p> Work closely with the Marketing Demand Generating team to attend lead generating events <p> <li> <li> <p> Partner closely with Regional Sales Directors to develop ongoing engagement strategy with assigned customer and prospect accounts to drive revenue goals <p> <li> <li> <p> Provide baseline research and intelligence within target accounts to identify key contacts and critical account information <p> <li> <li> <p> Learn and demonstrate a fundamental understanding of Workivas Platform and clearly articulate its capabilities and advantages to decision makers <p> <li> <li> <p> Keep uptodate knowledge of the industry as well as competitive posture of the company and enhances awareness in the targeted business community of the company and its productsservices <p> <li> <li> <p> This is an individual contributor role with the opportunity to grow into leadership <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> Requires an Associates degree and a minimum of 5 years of related experience or a Bachelors degree and a minimum of 2 years of related experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Successful experience in a similar role preferably lead generationsales developmentbusiness development <p> <li> <li> <p> Experience working inperson events trade shows to generate leads <p> <li> <li> <p> Salesforce CRM experience strongly preferred <p> <li> <li> <p> Proven track record of creating revenue generating opportunities and quota attainment <p> <li> <li> <p> Proven ability to understand and successfully promote technical offerings and solution sets <p> <li> <li> <p> Excellent verbal written and interpersonal communication skills with a professional demeanor <p> <li> <li> <p> Selfmotivated with strong propensity for action results and continuous improvement <p> <li> <li> <p> Exceptional organizational skills with the ability to multitask and manage multiple processes programs and procedures simultaneously while working under pressure to meet deadlines <p> <li> <ul> <p> <p> <p> <strong> Travel <strong> <p> <ul> <li> <p> Willingness to travel up to 75 for inperson events and trade shows <p> <li> <ul> <p> <p> <p> <strong> Working Conditions amp Physical Requirements <strong> <p> <ul> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $5300000 $8500000 <p> <p> ✅ Eligible for commission based on sales performance <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIRM1 <p><p>
Senior Director of Product Marketing- Managed Service Provider (MSP)
Company: Workiva
Location: Remote
Posted Apr 24, 2024
The Senior Director of Product Marketing is a key role responsible for creating go-to-market strategies for products, markets, and solutions in the MSP channel. This position requires extensive experience in product marketing, B2B tech marketing, and preferably SaaS expertise. The role involves leading the development of thought leadership content, collaborating with cross-functional teams, and providing consulting support to marketing and sales areas. The ideal candidate should have excellent communication skills, a strategic mindset, and a proven track record of innovation and optimization. The position offers a competitive salary range, comprehensive benefits, and a flexible work environment.
Senior Director of Product Marketing- Managed Service Provider (MSP)
Company: Workiva
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> <strong> Job Summary <strong> <p> <p> The Senior Director of Product Marketing is a subjectmatter expert in building gotomarket GTM strategy and execution plans for the managed service provider MSP channel This role will be an expert in the Workiva platform and solution offerings including product positioning marketing strategy and sales enablement to drive buyer awareness and desired business outcomes in the MSP channel This position drives strategy and execution across the organization including product sales customer and partner experience CPX and marketing <p> <p> <p> <p> The Senior Director of Product Marketing will lead the process of creating GTM strategies for products portfolios of solutions as well as relevant buyer personas They support marketing and sales areas identifying emerging market opportunities and focusing sales efforts to achieve revenue goals by solution market and industry categories They also participate in the product strategy and the road map planning process representing the market perspective and supporting product decisions based on significant sales customer and market feedback <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Create a gotomarket strategy for assigned products markets and solutions and ensure that execution of the plan drives business goals <p> <li> <li> <p> Manage platform and pointsolution initiatives to focus sales efforts and ensure the achievement of revenue and profit goals for specific solutions <p> <li> <li> <p> Drive the development execution and delivery of thought leadership content webinars blogs white papers etc to advance credibility and awareness and drive pipeline <p> <li> <li> <p> Collaborate with Partnerships Product Management Sales Sales Operations and Field Readiness for successful sales rollouts of sales enablement and support tools <p> <li> <li> <p> Develop product positioning and complete competitive analysis <p> <li> <li> <p> Consult with customers in partnership with Product Management and Sales to explore product and market opportunities <p> <li> <li> <p> Identify key functional ecosystem and operational requirements to serve the targeted market better <p> <li> <li> <p> Provide consulting and management support to marketing and sales areas identifying emerging market opportunities <p> <li> <li> <p> Become an influencer through thought leadership exposure and speaking engagements across industry associations <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree in marketing business or similar area of study <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 12+ years of experience in roles relating to product marketing industry marketing corporate marketing product management partnerships and alliances or Managed Service Providers <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> 8+ years people management experience preferred <p> <li> <li> <p> Experience in businesstobusiness B2B tech marketing with a preference for Software as a Service SaaS expertise <p> <li> <li> <p> Proficiency in implementing productled growth GTM strategies approaches and tactics <p> <li> <li> <p> Effective communication skills across all organizational levels spanning from buyers and endusers to executive management <p> <li> <li> <p> Demonstrated success in collaborating and influencing crossfunctional leadership teams including Sales Marketing Product Sales Operations Enablement and Customer Success <p> <li> <li> <p> Strategic mindset with the ability to derive insights from data for decisionmaking <p> <li> <li> <p> Proven ability to innovate and optimize businessdriven strategies <p> <li> <li> <p> Exceptional listening communication and program management skills <p> <li> <ul> <p> <p> <p> <strong> Travel Requirement <strong> <p> <ul> <li> <p> Up to 40 travel <p> <li> <ul> <p> <p> <p> <strong> Working Conditions amp Physical Requirements <strong> <p> <ul> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <li> <p> LIREMOTE <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $17400000 $29600000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIHS2 <p><p>
Senior Director of Reporting and Technical Accounting
Company: Workiva
Location: USA
Posted Apr 25, 2024
The Senior Director of Reporting and Technical Accounting is a crucial role responsible for ensuring accurate and timely external reporting processes, including Form 10-K, 10-Q, Proxy statement, statutory, and ESG reporting. This role involves researching and analyzing complex accounting issues, collaborating with cross-functional teams, and preparing technical accounting memos. The individual will oversee the preparation and filing of all SEC reports, lead ESG reporting strategies, and provide guidance on complex accounting issues. The role requires a B.A./B.S. degree in accounting, 12+ years of experience in technical accounting, SEC reporting, and/or public accounting, and CPA certification. Preferred qualifications include direct people management experience, extensive experience in specific ASCs, Workiva platform experience, and experience in SaaS companies.
Senior User Experience Designer - Governance, Risk, and Compliance (GRC)
Company: Workiva
Location: Greater Denver Area
Posted Apr 26, 2024
As a Senior UX Designer at Workiva, you will be responsible for designing SOX/audit products and solutions, leading product discovery, and driving user experience across a defined area of the platform. Your role involves crafting intuitive user experiences, partnering with UX researchers, applying UX methods, communicating concepts, collaborating with the UX team, driving the design process, and ensuring success metrics. Minimum qualifications include 4+ years of professional UX experience, a strong portfolio, and an undergraduate degree. Preferred qualifications include related fields of education, experience in collaborative environments, proven skills in interaction design, strong communication and problem-solving skills, and proficiency in design tools.