Jobs at Zealogics LLC
54,775 open positions
Zealogics LLC is a Boston-based fintech solutions provider that delivers AI-powered analytics and compliance tools to banks, insurers, and investment firms. Known for its data-driven approach, the company blends industry expertise with cutting-edge technology to help clients make faster, smarter decisions.
Hiring at Zealogics covers a wide spectrum of tech roles: software engineers, data scientists, product managers, DevOps specialists, UI/UX designers, QA engineers, and cybersecurity analysts. Candidates can expect an agile, collaborative environment, rigorous coding challenges, and ample opportunities for remote work and professional growth.
Job Transparency’s listings for Zealogics offer a clear view of salary ranges and employee sentiment, letting job seekers compare compensation against industry benchmarks and gauge workplace culture before applying.
Senior Consultant, Communications
Company: Granicus LLC
Location: Other US Location
Posted Mar 12, 2024
<p><b>The Company <b><p> <p><b>Serving the People Who Serve the People <b><p> <p><br ><p> <p><span>Granicus is driven by the excitement of building implementing and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn <span><p> <p><br ><p> <p><span>Over the last 25 years we have served 5500 federal state and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place With comprehensive cloudbased solutions for communications government website design meeting and agenda management software records management and digital services Granicus empowers stronger relationships between government and residents across the US UK Australia New Zealand and Canada By simplifying interactions with residents while disseminating critical information Granicus brings governments closer to the people they servedriving meaningful change for communities around the globe <span><p> <p><span>Want to know more See more of what we do <span>here<span> <span><p> <p><br ><p> <p><span>The Granicus Experience Group GXG is Granicus inhouse digital agency a crossfunctional team of strategists analysts communicators and Granicus technology experts focused on customer experience and digital communications We leverage bestinclass humancentered practices and a designthinking approach to help our federal state and local government customers better connect with the people they serve <span><b>We discover better insights build better experiences and achieve better outcomes<b><span> <span><p> <p><span> <span><p> <p><span>GXG is a fastgrowing agency at a highgrowth tech company seeking a Senior Consultant for our Communications Practice Area to develop content for multichannel campaigns andor websites analyzing data to inform decisions and leading largescale or programlevel projects for clients Our growing team of digital thinkers and creators drive excellence through the design development andor delivery of programmatic campaigns and content Strong candidates will have a proven track record of delivering programmatic digital campaigns for customers preferably for government as well as have expertise in marketing automation with govDelivery and be a master of implementing a strategy across multiple channels through drip campaigns and onetoone triggered communications via email and SMS <span><p> <p><span> <span><p> <p><span>Our Senior Communications Consultants are storytellers regardless of platform able to turn strategies and goals into compelling content and campaigns for a wide variety of audiences Strong candidates will have a proven track record of delivering programmatic digital campaigns and pushing marketing technology to meet customers needs for clients preferably for government Candidates must have a desire to be part of a datadriven customerfocused fastpaced team that loves the mission of improving the citizen experience and providing worldclass service to government clients This role will collaborate closely with our experience strategists platform consultants and data analysts to assess the effectiveness of our plans over time <span><p> <p><span> <span><p> <p><span>The opportunities to make a difference while working on digitalfirst initiatives for the public sector are limitless Projects range from assessing the effectiveness of a rural countys digital communications initiative to driving awarenesstoaction of a statewide social services initiative to growing a large federal agencys digital audience in a short timeframe to managing the largest online community to advance national preparedness and resilience The position reports to the Manager of the Granicus Experience Group <span><p> <p><b>Who We Are<b> <p><ul><li>Digital content creators and strategists applying best practices to key message development evaluation of current client content and identifying optimization opportunities <li> <li>Datadriven thinkers grounding our insights and recommendations for growth in measurable data and context <li> <li>Humancentered design practitioners understanding best practices regardless of technology or use case and always putting people at the center of our solutions <li> <li>Innovators leveraging designthinking and other frameworks to keep our work fresh and help our customers adopt a mindset for change We drive toward success with a spirit of experimentation and agility <li> <ul><p><b> How We Show Up to Work<b> <p><ul><li>Demonstrate a polished professional relationship with colleagues and customers <li> <li>Assume positive intent <li> <li>Be collaborative Create space for and be open to different expertise and experiences <li> <li>Be dependable and reliable for our customers and our colleagues <li> <li>Be organized and manage your own workload <li> <li>Be proactive Be willing to jump in not wait to be told <li> <li>Be willing to try something new not dependent on documented examples <li> <li>Be empathetic Consider the human experience needs and motivations of our customers and our colleagues <li> <li>Be open to feedback Listen with the same passion with which you want to be heard <li> <li>Be curious Gather information and knowledge Consider new ideas and approaches Consider what you might not know <li> <ul><p><b>Responsibilities<b> <p><ul><li>Deliver and lead complex and comprehensive multichannel digital programs for public sector clients with a heavy focus on developing effective efficient technical solutions for delivery Execute across Granicus evolving suite of digital products with a heavy focus on delivery across email social media SMS and websites<li> <li>Partners with multidisciplinary teams to launch and manage multichannel programs focused on audience capture engagement and nurturing<li> <li>Provide subject matter expertise on how to architect and deliver marketing technology and data strategies that accelerate audience acquisition and conversions through personalization and increasing customer engagement<li> <li>Operationalize omnichannel customer journeys to help to define key segments and personas empowering GXG to deliver more robust forms of segmentation and personalization at scale<li> <li>Partner with GXGs experience designers platform consultants and analysts to design and execute complex digital experiences via test and learn initiatives deriving insights from postcampaign analysis and optimizing programs to better deliver outcomes and impact<li> <li>Develop content for clients various email SMS social media and webbased campaigns with an eye toward acquisition of new audiences and creating pathways for engagement<li> <li>Translate strategy into action through written content formatting ideas or AB testing for email and SMS or writing posts developing creative content brand monitoring and followercommunity management on social media<li> <li> Provide expertise as a trusted adviser to clients coordinate with them to ensure editorial accuracy and standards of quality are met Closely collaborate with internal team members and contractors<li> <li>Collaborate with internal campaign and design teams as well as freelance contractors to create multimedia content for social media platforms including videos graphics and audiograms<li> <li>Act as a primary client feedback conduit to GXG leadership and maintain proactive approaches to executing client initiatives anticipating client needs and keenly guiding decisions based on data and best practices<li> <li>Continuously demonstrate a polished professional relationship with colleagues and clients by being organized prepared and proactive Have an authentic and polished presence at all times<li> <li>Support and consult FederalStateLocal Sales and Customer Success Consultant teams in endeavors to pursue Granicus Experience Group opportunities<li> <li>Occasionally represent the Granicus Experience Group in speaking roles panel participation webinars workshops and client outreach as well as attend and participate in industry conferences and workshops throughout the US as needed<li> <li>Become an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform<li> <ul><p><b>Security Requirement<b> <p><ul><li>Responsible for Granicus information security by appropriately preserving the Confidentiality Integrity and Availability CIA of Granicus information assets in accordance with the companys information security program<li> <li>Must be able to obtain a public trust clearance<li> <ul><p><b>Qualifications<b> <p><ul><li>8+ years of digital consulting or digital program management preferably in a digitalsocial media company serving government or at a government agency leading multichannel digital programs for external customers<li> <li>A master of marketing automation tools including for multichannel campaign management Expertise with govDelivery preferred<li> <li>Be proficient in digitalcommunications tools and preferably the Granicus family of products ranging from email marketing online collaboration website content management systems online forms and social networks to the next new thing<li> <li>Strong ability to facilitate complex discussions and communicate effectively at all levels in a heavy customerfacing capacity Discovery workshop facilitation skills a plus<li> <li>Strong written verbal and presentation skills with a passion for creative content development and delivery in a heavy clientfacing capacity<li> <li>Strategic creative mind with the ability to exercise independence autonomy and sound judgment in making program and content decisions Skillfully enlist internal stakeholders to help navigate client relationships<li> <li>Strong portfolio demonstrating delivery across email SMS social and web Experienced in the best practices of AB testing using data to inspire content and engagementdriving efforts<li> <li>Understand and use digital tools technologies and trends then leverage those for client success<li> <li>Ability to work effectively in a fastpaced teamoriented environment<li> <li>Consistently manage perform and scope against simultaneous projects in a fastpaced environment<li> <li>Experience andor enthusiasm for working with government Passionate about public service citizen engagement and all things digital<li> <li>Thrive in a fastpaced environment while demonstrating strong personal initiative and ontime delivery of project tasks and deliverables<li> <li>Maintain awareness and understanding of government news as well as digital communications and industry developments that apply to the position and responsibilities<li> <li>Be hungry and passionate have a collaborative spirit and be committed to making a difference with communications and collaboration<li> <li>Due to security requirements this position is currently open only to US citizens Additionally you must have been a resident of the US during at least three 3 of the last five 5 years Exceptions are possible for applications who worked for the U S Government as an employee overseas in a Federal or military capacity andor been a dependent of a US Federal or military employee serving overseas Such applicants must be able to provide stateside reference coverage Stateside coverage information is required to make a suitability or security determination<li> <li>Prior to the shutdown for the Covid19 pandemic GXG staff were expected to be available for onsite customer meetings with our federal state and local customers This included travel in some instances GXG team members may currently be expected to be available for inperson customer meetings and travel<li> <ul><p> <p><p>Potential base salary Does not include bonus OR commission and benefits<p> <p>COMPENSATION RANGE $86000$93000 USD<p> <p><br ><p> <p><span> <span><p> <p><span>Dont have all the skillsexperience mentioned above At Granicus we are trying to build diverse inclusive teams We do not have degree requirements for most of our roles If you dont meet every requirement above but are excited to learn more we encourage you to apply We might just be able to find another role that could be a perfect fit <span><p> <p><br ><p> <p><b><span>The Team<span><b><p> <p><span> We are a remotefirst company with a globally distributed workforce across the United States Canada United Kingdom India Armenia Australia and New Zealand<span><p> <p><br ><p> <p><b><span>The Culture<span><b><p> <p><span> At Granicus we are building a transparent inclusive and safe space for everyone who wants to be <span><p> <p><span> a part of our journey <span><p> <p><span> A few culture highlights include Employee Resource Groups to encourage diverse voices<span><p> <p><span> Coffee with Mark sessions Our employees get to interact with our CEO on very important and <span><p> <p><span> sometimes difficult issues ranging from mental health to worklife balance and current affairs <span><p> <p><span> Microsoft Teams communities focused on wellness art furbabies family parenting and more= We bring in special guests from time to time to discuss issues that impact our employee <span><p> <p><span> population <span><p> <p><br ><p> <p><b><span>The Impact<span><b><p> <p><span> We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place quite literally We have so many powerful success stories that illustrate how our solutions are impacting the world See more of our impact <span>here<span><span><p> <p><br ><p> <p><b>The Benefits<b><span> <span><p> <p><br ><p> <p><span>At Granicus we offer a competitive benefits package that allows employees to tailor benefits to their needs Benefits listed below are for employees based in the US<span><p> <p><br ><p> <p><span> Flexible Time Off<span><p> <p><span> Medical includes an option that is paid 100 by Granicus Dental amp Vision Insurance<span><p> <p><span> 401k plan with matching contribution<span><p> <p><span> Paid Parental Leave<span><p> <p><span> Employerpaid Short and Long Term Disability Insurance Group Term Life Insurance and ADampD Insurance<span><p> <p><span> Group legal coverage <span><p> <p><span> And more<span><p> <p><br ><p> <p><i>Granicus is committed to providing equal employment opportunities All qualified applicants and employees will be considered for employment and advancement without regard to race color religion creed national origin ancestry sex gender gender identity gender expression physical or mental disability age genetic information sexual or affectional orientation marital status status with regard to public assistance familial status military or veteran status or any other status protected by applicable law<i><span> <span><p> <p><p>
Cost Accountant
Company: Hearthside Food Solutions LLC
Location: Other US Location
Posted Mar 12, 2024
<p><strong>WHO WE ARE<strong> <p> <p>With over 11000 employees at over 40 facilities across US amp Europe Hearthside Food Solutions is one of the fastest growing food companies and the industrys largest contract manufacturer Our secret to success Our people We know an investment in our people is an investment in our company We strive to understand our team members and support them however we can By empowering employees through skill development and career advancement opportunities we emphasize a culture of continuous improvement both for the business and our people We want team members that will support us in owning safety together speaking up when they see a problem When we focus on our people and safety it ensures we all are driving better performance as well as on time delivery to our customers <p> <p><strong>WHAT WE WANT TO GIVE YOU<strong> <p> <p>We offer a competitive wage and wide array of benefits including healthdentalvision insurance flex spending accounts short amp longterm disability paid holidays and vacation bonus opportunities referral production etc<strong>ROLE OVERVIEW<strong> <p> <p>Reporting into the Plant Controller the<strong> Cost Accountant<strong> is responsible for assisting the Controller with developing and monitoring plant costs and operational metrics The Cost Accountant is responsible for managing the month end cost rolls participating in the month end close process as well as interpretation of operational reporting monitoring of actual results forecasting planning and analysis The role also assists the Controller with developing the annual plant budget capital spending proposals and new product costing <strong>This role will be onsite in Des Plaines IL<strong> <p> <p><strong>Job Duties<strong> <p> <p><strong>Duties may include but are not limited to the following<strong> Analyzes manufacturing costs and prepares reporting comparing standard to actual production costs Work with Plant ControllerPlant Operations in preparation of pricing quotations for Sales and Marketing team as needed for new projects or engineering revisions Prepare financial analysis of new product performance against pricing assumptions Assist in the preparation of Annual Operating Budget for the plant Assist in the monitoring and reporting of profitability vs budget Preparation and review of production metrics on a daily weekly and periodic basis Assist with the analysis of production line capacity and utilization and line performance Responsible for creating SAP Routings as well as managing the month end cost roll job for Grand Rapid plants Assist with preparation of analysis of capital expense projects continuous monitoring of spending against CAPEX and ROI assessment Responsible for reconciling customer owned inventory tracking usages and understanding Usage drivers across the Des Plaines and Elk Grove locations Monitor both the frozen and current standards within the system ensuring the current routing data matches playbooks Assist controllers with month end reporting understanding overall plant financial performance against budget participating in the HCRs and savings calculations Assist controllers with the month end closing process month end journal entry preparation cost center reviews and GL account coding Track and prepare special billing opportunities Assist controllers in reconciling weekly reporting results to final full month result Assist the Controller Plant Manager and Corporate SC in cost analysis and research relevant Renew business licenses and permits Position provides multisite support <p> <p><strong>Required Competencies amp Knowledge<strong> <p> <p><strong>Knowledge of<strong> Hearthside procurement products and production processes Knowledge of accounting and finance principles Knowledge and experience with SAP Cost Accounting or Analytical experience <p> <p><strong>Skilled in <strong> Proficiency in Excel Word VisioFlowcharting Software and PowerPoint Strong analytical and interpersonal skills Must have ability to effectively interface with plant and corporate office personnel Strong oral communication skills required Must be able to effectively work as part of a team in a fastpaced environment and handle multiple assignments simultaneously <p> <p><strong>Proficiency in<strong> MS Office Suite and SAP or ERP equivalent <p> <p><strong>Minimum Qualifications<strong> <p> <ul><li>Bachelors Degree in AccountingFinance<li> <li>Minimum of 2 years of experience preferably Cost AccountingGeneral Accounting in an industrial sector preferably highvolume manufacturing<li> <ul><p>LISS1 LIOnsite <p> <p><strong>Other details<strong> <p> <ul><li> Job Family Individual Contributor<li> <li> Pay Type Salary<li> <li> Travel Required No<li> <li> Required Education Bachelors Degree<li> <ul><p>Apply Now<p>
Senior HVAC Technician
Company: Lessen LLC
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 13, 2024
<p>Lessen is one of the fastest growing companies in the real estate services industry Our proprietary technology platform provides clients with portfolio dashboards the ability to review and approve project estimates check in on project progress in real time and pay vendors all in one place But we arent just a tech company We are also a property service delivery company offering renovations turns and maintenance to residential and commercial clients Lessen recently acquired SMS Assist an industryleading facilities maintenance technology and delivery company The new combined national footprint will serve more than 250000 properties facilitate approximately 25 million repair and maintenance orders and complete nearly 20000 renovation and turn projects per year Lessen has quickly evolved from exciting startup to valued partner delivering scalable and turnkey property services to our clients<p> <p><br ><p> <p><span>A Senior HVAC Technician will possess the knowledge and understanding of how to complete a wide range of HVAC tasks which includes but is not limited to routine maintenance amp service installation troubleshooting amp repairing HVAC systems other miscellaneous home repairs as assigned These tasks involve a thorough understanding of the proper installation of new HVAC system components parts andor equipment in order to facilitate a proper repair These repairs will be applicable to residential commercial and light industrial applications<span><p> <p><br ><p> <p> Quarterly Bonus You will be eligible for a quarterly discretionary bonus of up to 5 of quarterly earnings <p> <p> No oncall Weekday schedule<p> <p> No high pressure sales quotas<p> <p> Yearround employment<p> <p> The company will provide a toolequipment allowance of $50 per month <p> <p> The company will provide a cell phone allowance of $50 per month <p> <p> Mileage reimbursement<p> <p> Provide OSHA training<p> <p> Competitive hourly rate and corporatelevel benefits<p> <p><b>What Youll Do<b> <p><ul><li>Intermediate to advance skills in troubleshooting all heating cooling and indoor air quality equipment<li> <li>Independent and selfstarting on a wide range of intermediate HVAC service issues needs and problems<li> <li>Detailed orientation to complete projects and assigned tasks in a timely manner<li> <li>Create positive experiences with customers during all customer interactions<li> <li>Coordinate with Service Coordinator<li> <li>Identifycomplete anyall additional tasks required to complete the service call in a timely manner<li> <li>Maintain inventory on service vehicle<li> <li>Attend service and safety meetings<li> <li>Drive to multiple service locations each day<li> <li>Responsible for scheduling maintenancerepairs of company service vehicle including routine maintenance repairs and maintaining a clean and wellorganized exteriorinterior<li> <li>Professional appearance and attitude wellgroomed and a clean uniform<li> <li>Assist other Service Technicians with questions and troubleshooting<li> <li>Cross training and assisting other company departments<li> <li>Complete the forms required for processing warranty parts<li> <li>Effectively operate basic HVAC service and hand tools<li> <li>Responsible for rotating oncall schedule<li> <li>Obtain andor maintain NATE certification<li> <li>Ability to be at work on a regular and consistent basis where overtime may be required <li> <li>Travel requirements this position is based 100 in the field <li> <li>Must be able to lift push pull 50lbs regularly up to 75lbs occasionally and 75+lbs with assistance<li> <li>Excellent customer service and interpersonal skills ability to relate to others <li> <li>Good verbal and written communication skills <li> <li>Strong organizational and timemanagement skills <li> <li>Ability to make quick and effective decisions to resolve problems <li> <li>Ability to maintain flexibility and creativity in a variety of situations <li> <li>Ability to maintain confidentiality<li> <li>Must comply with all safety regulations including the use of a back brace safety goggles and gloves when appropriate <li> <li>Maintain a positive attitude that aligns with company culture<li> <li>Ability to explain and present items necessary for making the appropriate and proper repairs<li> <li>Complete required training courses<li> <li>Perform other duties as assigned<li> <ul><p><b>You Should Have<b> <p><ul><li>High School diploma or equivalent<li> <li>Minimum of 7 10 years of maintenance experience must include minimum 3 years HVAC experience<li> <li>Specializes in HVAC systems maintenance installation and repairs <li> <li>Possess a valid state Drivers License and auto insurance <li> <li>Assist with training new hires via ride along and partnership with leadership<li> <li>Must pass an MVR check to drive a company vehicle<li> <li>Effective use of mobile devices including cellphones tablets and credit card payment devices<li> <li>Current OSHA 10 Hour certification or passing OSHA 10 Hour safety course facilitated by the company during orientation<li> <p>IND2<p> <ul><p> <p><p><span>Why Lessen<span><p> <p> Competitive compensation<p> <p> Dental Vision Life Disability options<p> <p> 401K retirement savings plan<p> <p> Paid vacation federal and floating holidays<p> <p> MaternityPaternity Pay<p> <p> Career advancement opportunities<p> <p> All the tools youll need to be successful<p> <p><br ><p> <p><i>Lessen is intentional about attracting developing and retaining amazing talent from diverse backgrounds Were looking for teammates that are enthusiastic empathetic curious motivated reliable and will help us amplify the positive amp inclusive culture weve been building Lessen is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information <i><p> <p><p>
Invoicing Support
Company: FITS LLC
Location: Other US Location
Posted Mar 12, 2024
<p><span><span><span>Invoicing support services in the Capital Projects area<span><span><span><p> <p><span><span><span><b>WHAT MAKES YOU A FIT <b><span><span><span><p> <p><span><span><span><b>The Technical Part<b><span><span><span><p> <ul><li><span><span>Bachelors degree in Accounting Finance or a related field is preferred and five 5 years of exposure in invoicing billing or a related financial support role preferably in a Pharmaceutical Industry<span><span><li> <li><span><span>Strong attention to detail and accuracy in handling financial data<span><span><li> <li><span><span>Shift Administrative and according to business needs <span><span><li> <li><span><span>Bilingual Spanish and English <span><span><li> <li><span><span><span>Experience with<span><span><span><br ><ul><li><span><span>Collaborating with various teams ensuring proper documentation and maintaining compliance with invoicing procedures<span><span><li> <li><span><span>Capital projects accounting software ERP systems and Microsoft Excel<span><span><li> <ul><li> <ul><p><span><span><span><b>The Personality Part <b><span><span><span><p> <ul><li><span><span><span>Our Next Piece is someone who treats everyone they meet like family especially our resources clients and team members In other words being a customer service pro is one your many talents Being the Piece means youre full of bright ideas and eager to innovate always bringing topquality results to the table Are you ready to Be The Piece <span><span><span><li> <ul><p><span><span><span><b><span><span>AS A PIECE OF FITS YOU WILL<span> <span><b><span><span><span><span><b>The daytoday on the job<b><span><span><span><p> <ul><li><span><span>Collaborate with project managers and engineering teams to gather necessary information for invoicing<span><span><li> <li><span><span>Ensure timely and accurate creation of invoices based on project milestones deliverables and contractual terms<span><span><li> <li><span><span>Review projectrelated documentation to verify the accuracy of invoicing details<span><span><li> <li><span><span>Confirm that all invoiced items align with project contracts and agreements<span><span><li> <li><span><span>Communicate with customers to address any invoicing inquiries and resolve discrepancies<span><span><li> <li><span><span>Provide excellent customer service by ensuring a clear understanding of invoicing details<span><span><li> <li><span><span>Enter invoicing data into the financial system accurately and in a timely manner<span><span><li> <li><span><span>Maintain organized and uptodate records of all invoicing transactions<span><span><li> <li><span><span>Ensure compliance with invoicing regulations and industry standards<span><span><li> <li><span><span>Stay informed about changes in invoicing and taxation policies that may impact the manufacturing sector<span><span><li> <li><span><span>Work closely with the finance department to reconcile invoicing records and resolve any discrepancies<span><span><li> <li><span><span>Provide support during financial audits related to invoicing processes<span><span><li> <li><span><span>Generate and provide regular reports on invoicing activities to support financial analysis and decisionmaking<span><span><li> <li><span><span>Assist in preparing management reports related to invoicing performance<span><span><li> <li><span><span>Identify opportunities for process improvements to enhance the efficiency and accuracy of invoicing procedures<span><span><li> <li><span><span>Collaborate with crossfunctional teams to implement changes as needed<span><span><li> <ul><p><span><span><span><b>WHO WE ARE<b><span><span><span><p> <p><span><span><span>We are a Service Provider company different from the rest We pride ourselves in how we treat the most important piece of our companys puzzle you We integrate Engineering Construction Maintenance Utilities and Specialized Technical services across the Island and in the US as well Our company is flexible familyoriented and focused on our resources wellbeing while providing our Pharmaceutical Medical Device and Manufacturing industry clients with topnotch quality talent <b>Were FITS <b><span><span><span><p> <p><span><span><strong><span>Are you the next piece<span><strong><span><span><p> <p><p>
Expert Client Success Manager- REMOTE
Company: Veradigm LLC
Location: Remote
Posted Mar 12, 2024
<div> <p><p> <p>Welcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes Our Vision is a Connected Community of Health that spans continents and borders With the largest community of clients in healthcare Veradigm is able to deliver an integrated platform of clinical financial connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information<p> <div> <p><strong>This is a fully remote position<strong><p> <p><strong>Support a Team of GoGetters<strong><p> <p>Veradigm offers provider practices a suite of easytouse healthcare provider solutions that help streamline clinical and financial workflows We then deliver actionable insights to drive improved outcomes reduce patients outofpocket costs and enhance patient understanding of their disease state and medication therapy<p> <p>Our healthcare provider solutions help practices to<p> <ul><li>Reduce the administrative burden associated with everchanging regulatory and reimbursement requirements<li> <li>Improve practice financial performance and take advantage of the benefits of health information technology innovations<li> <li>Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions<li> <li>Get patients all their specialty medications faster and more easily<li> <ul><p><br ><p><p><strong>Job Summary<strong><p> <p>The Client Success Manager CSM serves as the voice of the client to Veradigm and the voice of Veradigm to the client The CSM seeks to ensure robust adoption of solutions maximize expansion opportunities and minimize client attrition to create a healthy growing client base To accomplish these goals the CSM partners with our clients and internal Veradigm stakeholders to ensure remarkable client experiences with our products and services through a combination of strategic roadmap planning and tactical execution of actions necessary to support operations The CSM is responsible for reviewing client financial and business objectives creating actions to support them and reporting progress on Key Performance Indicators Tactically these actions may include ongoing monthly operational reviews creating and publishing reports pursuing escalated support and services actions providing assistance to resolve outstanding AR issues and supporting sales activities to further the expansion of the Veradigm solutions footprint<p> <p><strong>What you will contribute<strong><p> <ul><li>Serves as the primary operational contact point with the client to ensure an extraordinary experience with Veradigm products and services<li> <li>Leads complex collaborations of client and Veradigm eg AOE TAM Service PDPM Hosting PM Managed Services Support leads teams to ensure alignment and agreement to goals and supporting action plans<li> <li>Maintains internal client updates using Client Spotlight andor required reporting mechanisms<li> <li>Createsmaintains complex client facing executive dashboard for monthly operational review<li> <li>Facilitates Strategic Roadmap Planning for complex current and future projects aligning Veradigm solution releases with client strategic priorities<li> <li>Ensures oversight visibility and tactical coordination of complex Veradigm Services Initiatives<li> <li>Ensures client regulatory preparedness as it relates to Veradigm solutions<li> <li>Delivers client communications on potential businessimpacting items including IndustryVeradigm news release plans planned outages and Major Incidences<li> <li>Identifies opportunities for and ensures execution of solution optimizations workflow best practices educational opportunities etc<li> <li>Supports client participation in Voice of Customer processes such as KLAS and CSAT including providing invitations reviewing feedback and creatingdriving improvement action plans<li> <li>Identifies and grows reference accounts including sharing client success stories and outcomes improvements<li> <li>Participates actively in client Quarterly Business Reviews QPRs<li> <li>Provides advanced consultative insights into the client growth plan led by the AOE<li> <li>Provides support to resolve complex financial or contractual disputes including concessions terminations and unfunded project requests<li> <li>Facilitates complex discussions on the resolution of nondisputed AR issues where Veradigm finance is unable to make forward progress using normal processes<li> <li>Drives client prioritization with escalated issues in support<li> <li>Mentorsprovides guidance to less experienced Client Success Managers<li> <ul><p><br ><p><p><strong>The ideal candidate will have<strong><p> <ul><li>Bachelors Degree or equivalent Technical Business experience Required<li> <li>7+ years relevant work experience 23 years at the Senior level or equivalent experience Preferred<li> <ul><p><br ><p> <p><br ><br ><br ><br ><br ><p><div> <p><strong>Enhancing Lives and Building Careers<strong><p> <p>Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development Together we are <strong>In the Network<strong> Interested in learning more<p> <p>Take a look at our Culture Benefits Early Talent Program and Additional Openings<br >We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID19<p> <p>Visa Sponsorship is not offered for this position<p> <p>Veradigm policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race color religion sex national origin ancestry marital status protected veteran status age individuals with disabilities sexual orientation or gender identity or expression or any other legally protected category Applicants for North American based positions with Veradigm must be legally authorized to work in the United States Verification of employment eligibility will be required as a condition of hire Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce<p> <p>From a VEVRAA Federal Contractor We request Priority Referral of Protected Veterans<p> <p>This is an official Veradigm Job posting To avoid identity theft please only consider applying to jobs posted on our official corporate site<p> <p><b>Thank you for reviewing this Veradigm opportunity Does this look like a great match for your skill set If so scroll on down and tell us more about yourself <b><br ><p><div>
Commercial Lines Account Executive
Company: World Insurance Associates LLC
Location: Other US Location
Posted Mar 12, 2024
<p><strong>Summary<strong><p> <p>World Insurance Associates is a unique insurance organization offering top products and services from major providers combined with attentive service from local agents<p> <p>Founded in 2011 World is one of the fastestgrowing insurance brokers in the US with over 2200 employees in over 260 offices across North America We specialize in personal and commercial insurance lines surety and bonding employee benefits financial and retirement services and human capital management solutions<p> <p>Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region<p> <p><b>Position Overview<b><p> <p>This position is for an Account Executive with responsibilities related to client management and retention<p> <p><br ><p><p><b>Primary Responsibilities<b><p> <ul><li>Effectively manage a high volume book of Commercial Lines Property amp Casualty Insurance business ensuring all required tasks are completed accurately and ontime<li> <li>Growing client loyalty by building positive relationships and providing high levels of advocacy excellent service and professional communication<li> <li>Handling renewals service requests claims billing and new policies This includes marketing of renewal business<li> <li>Maintain a thorough understanding of the markets and their appetites underwriting guidelines submitting and procedures<li> <li>Review all applications policies endorsements and audits for accuracy<li> <li>Complete lossclaim analysis and summaries<li> <ul><p><br ><p><p><b>Qualifications<b><p> <ul><li>Bachelors degree or equivalent work experience preferred<li> <li>Five years Commercial Account Management or Commercial Underwriting experience required at minimum<li> <li>Property amp Casualty License required<li> <li>CIC designation or equivalent preferred<li> <li>Valid drivers license and insurance required<li> <li>Possess strong administrative and computing skills including Microsoft Office Word Excel and Power Point<li> <li>AppliedEpic or similar agency management software experience preferred<li> <li>Able to work independently and enjoy a high degree of interaction with team members<li> <li>Selfmotivated and driven Maintain a sense of urgency and ability to work with and meet deadlines<li> <li>Demonstrate effective written and verbal communication including the ability actively listen and problem solve with minimal assistance<li> <li>The ability to multi task prioritize work independently and use discretion surrounding sensitive information<li> <li>Ability to maintain a professional demeanor and positive attitude<li> <ul><p><br ><p><p><strong>Compensation <strong><p> <p>This position is located in New York The base salary for this position at the time of this posting may range from $90000 to $100000 Individual compensation varies based on jobrelated factors including business needs experience level of responsibility and qualifications We offer a competitive benefits package and variable pay programs please visit httpswwwworldinsurancecomcareers for more details<p> <p><br ><p><p><b>Equal Employment Opportunity<b><p> <p>At World Insurance Associates WIA we celebrate and support our differences We know employing a team rich in diverse thoughts experiences and opinions allows our employees our products and our community to flourish WIA is honored to be an equal opportunity workplace We are dedicated to equal employment opportunities regardless of race color ancestry religion sex national orientation age citizenship marital status disability gender identity sexual orientation or Veteran status In addition WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of our business<p>
Cloud Network Engineer - Remote
Company: Veradigm LLC
Location: Houston, TX
Posted Mar 12, 2024
<div> <p><p> <p>Welcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver worldclass outcomes Our Vision is a Connected Community of Health that spans continents and borders With the largest community of clients in healthcare Veradigm is able to deliver an integrated platform of clinical financial connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information<p> <div> <p><strong>Veradigm Provider<strong><p> <p>Veradigm offers provider practices a suite of easytouse healthcare provider solutions that help streamline clinical and financial workflows We then deliver actionable insights to drive improved outcomes reduce patients outofpocket costs and enhance patient understanding of their disease state and medication therapy<p> <p>Our healthcare provider solutions help practices to<p> <ul><li>Reduce the administrative burden associated with everchanging regulatory and reimbursement requirements<li> <li>Improve practice financial performance and take advantage of the benefits of health information technology innovations<li> <li>Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions<li> <li>Get patients all their specialty medications faster and more easily<li> <ul><p>At Veradigm we routinely push the boundaries of technology and cloud architectures We are seeking a handson Expert Cloud Network Engineer who is capable of maintaining and growing our network infrastructure troubleshooting and building AWS and Azure networks that integrate with our transit network and building and maintaining various forms of VPNs We are a DevOpsdriven network team and utilize CICD pipelines DevOps methodology and DevOps tooling to build and maintain modern public cloud networks In this role you will have the freedom and flexibility to build new things POC freely in a dedicated sandbox and solve problems that push the boundaries of current technology<p> <p><br ><p><p><strong>This role can be 100 remote<strong><p> <p><br ><p><p><strong>Desired Skillsets<strong><p> <p><strong>Cloud Networking Experience<strong><p> <ul><li>VPC or VNET peering SG NACL routetable updates<li> <li>Site to site VPN builds with native AWS or Azure services<li> <li>Infrastructure as Code tooling to manage environments like Terraform or CloudFormation<li> <li>AWS and Azure experience desired but either experience valuable<li> <li>Maintaining routing security load balancing front door and other standing cloudbased network services<li> <li>Cloud Architecture<li> <ul><p><strong>DevOps Experience<strong><p> <ul><li>Terraform Powershell JSON and other languages<li> <li>Git process knowledge<li> <li>CICD pipeline tools such as GitHub<li> <li>Experience implementing architectural standards into pipelines<li> <ul><p><strong>Firewall Experience<strong><p> <ul><li>Palo Alto Firewall build experience<li> <li>Palo cloud implementation including HA and design<li> <li>Knowledge of VPN tunnel phases<li> <li>Experience building S2S VPNs between AzureAWS VPN Gateways and NVA or physical firewall implementations<li> <ul><p><strong>Cisco RouteSwitch Experience<strong><p> <ul><li>Troubleshooting BGP and routing<li> <li>BGP metric and routing manipulation<li> <li>Troubleshooting ACLs and layered filtering access operations and whitelisting<li> <li>Preference given to Cisco routeswitch or Cisco security certifications<li> <li>CCIE or required experience<li> <li>Cisco routeswitch experience<li> <li>Cisco ASA experience including DAP posturing and AnyConnect management<li> <li>Strong network foundational knowledge<li> <ul><p><br ><p><p><strong>Other Skillsets<strong><p> <p><strong>Cisco ASA experience<strong><p> <ul><li>Strong AnyConnect management and troubleshooting experience<li> <li>VPN troubleshooting experience<li> <li>Packet monitoring and multilayer filtering experience<li> <li>Designing secure networks and troubleshooting access<li> <ul><p><strong>Troubleshooting and Advising<strong><p> <ul><li>Understanding of the troubleshooting process from end to end<li> <li>Troubleshooting in cloud networks<li> <li>Experience and understanding of Windows and Linux systems<li> <li>Consulting internal or external teams on cloud architecture best practices<li> <ul><p><strong>Other Networking technologies<strong><p> <ul><li>Sonicwall firewalls<li> <li>Express route implementation<li> <li>Cisco Firepower<li> <li>Certificate use cases and understanding of cryptography<li> <ul><p>LICT1<br >LIRemote<p> <div> <p><strong>Enhancing Lives and Building Careers<strong><p> <p>Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development Together we are <strong>In the Network<strong> Interested in learning more<p> <p>Take a look at our Culture Benefits Early Talent Program and Additional Openings<br >We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID19<p> <p>Visa Sponsorship is not offered for this position<p> <p>Veradigm policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race color religion sex national origin ancestry marital status protected veteran status age individuals with disabilities sexual orientation or gender identity or expression or any other legally protected category Applicants for North American based positions with Veradigm must be legally authorized to work in the United States Verification of employment eligibility will be required as a condition of hire Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce<p> <p>From a VEVRAA Federal Contractor We request Priority Referral of Protected Veterans<p> <p>This is an official Veradigm Job posting To avoid identity theft please only consider applying to jobs posted on our official corporate site<p> <p><b>Thank you for reviewing this Veradigm opportunity Does this look like a great match for your skill set If so scroll on down and tell us more about yourself <b><br ><p><div>
Collateral Trade Specialist
Company: Carrington Holding Company, LLC
Location: Orange County
Posted Mar 12, 2024
<p><strong>Job Description<strong> <p> <p><strong>Come join our amazing team and work in our Anaheim Office<strong> <p> <p>The Collateral Trade Specialist will be responsible for reviewing collateral exception reports from custodians to clear exceptions in the collateral file that include but are not limited to Missing incorrect or unrecorded mortgage note bailee letter modification and intervening assignments The Collateral Specialist provides originations and existing client support related to file maintenance and reporting securing and maintaining security Perform all duties in accordance with the companys policies and procedures all US state and federal laws and regulations wherein the company operates The target pay range for this position is $2000 $2200 an hour <p> <p><strong>What youll do<strong> <p> <ul><li>Perform routine administrative operations andor services support tasks<li> <li>Ensure service standards policies procedures and are adhered to and client needs are met<li> <li>Provide collateral processing support and performing defined procedures<li> <li>Prepare collateral related documentation scanning and indexing report reparation and exception processing<li> <li>Handle basic administrative activities and specific functions terminations titles insurance scanning<li> <li>Resolve and corrects missing incorrect unexpected unrecorded illegible damaged or otherwise unusable documents required in a mortgage collateral file <li> <li>Perform other duties as assigned<li> <ul><p><strong>What youll need<strong> <p> <ul><li>High School Diploma<li> <li>Experience MS Office applications<li> <li>One 1 or more years of collateral experience<li> <ul><p><strong>Our Company<strong> <p> <p>Carrington Mortgage Services is part of The Carrington Companies which provide integrated fulllifecycle mortgage loan servicing assistance to borrowers and investors delivering exceptional customer care and programs that support borrowers and their homeownership experience We hope youll consider joining our growing team of uniquely talented professionals as we transform residential real estate To read more visit wwwcarringtonmortgagecom <p> <p><strong>What We Offer<strong> <p> <ul><li>Comprehensive healthcare plans for you and your family Plus a discretionary 401k match of 50 of the first 4 of pay contributed<li> <li>Access to several fitness restaurant retail and more discounts through our employee portal<li> <li>Customized training programs to help you advance your career<li> <li>Employee referral bonuses so youll get paid to help Carrington and Vylla grow<li> <li>Educational Reimbursement<li> <li>Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates For more information about Carrington Charitable Foundation and the organizations and programs it supports through specific fundraising efforts please visit carringtoncforg<li> <ul><p>EEOAAP Employer <p> <p>California Privacy Notice httpsoagcagovprivacyccpa <p> <p><strong>Notice to all applicants Carrington does not do interviews or make offers via text or chat <strong> <p> <p><strong>Carrington <strong> <p> <p><strong>LIGV1<strong><p>
Knowledge Management Analyst
Company: Andworx LLC
Location: Other US Location
Posted Mar 12, 2024
<p>Andworx is hiring a Knowledge Management Analyst to work on knowledge management evaluation and process reengineering tasks supporting our federal government client You will be joining a high energy collaborative team helping to design evaluate and enhance tools processes and training <p> <p>As a candidate you should have a background in client interaction and collaborating on solutioning end user needs analysis and a passion for enabling customer success Your experience should include creating and managing documentation using IT assets to facilitate knowledge sharing and developing and conducting training <p> <p>Were looking for someone who is a handson doer that is as comfortable managing requirements gathering and documentation as they are evaluating the effectiveness of business processes and recommending business process improvements to senior stakeholders<p> <p><strong>Minimum Qualifications<strong><p> <ul><li>4 years experience including process reengineering tasks designing evaluating and enhancing tools processes and training knowledge management<li> <li>Provide endtoend support for a busy team in its program support tasks<li> <li>Help prepare initial drafts of official correspondence documents and presentations<li> <li>Experience interfacing with and presenting training to clients customers or stakeholders<li> <li>Passion for evaluating the effectiveness of business processes and both making and instituting recommendations to improve processes and workflows<li> <li>Experience in successfully implementing process improvement initiatives using Microsoft tools <li> <li>Have strong communication and interpersonal skills to facilitate and lead meetings and build relationships with senior managers clients and other external stakeholders<li> <li>Proven success with distilling technical concepts into easytounderstand language for unfamiliar audiences<li> <li>Ability to prioritize and complete work with little supervision and under tight deadlines with a flexible mindset to quickly adapt to changing priorities or tasks<li> <li>Robust critical thinking skills with a mindset for understanding both the big picture and the small details<li> <li>Strong analytical skills to collect organize analyze and disseminate data and information with attention to detail and accuracy<li> <li>Excellent written grammar and verbal communications skills write gain feedback on and finalize meeting minutes<li> <li>Aptitude and passion for learning new technologies and sharing that knowledge with teammates<li> <li>Bachelors degree or equivalent years experience<li> <li>US Citizenship is required<li> <li>Active secret clearance is required<li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>Proficiency in Power Apps<li> <li>Familiarity with learning and development best practices<li> <li>Support the project team<li> <li>Develop highlevel KM plans relative to information management and knowledge sharing<li> <ul><p><strong>Responsibilities<strong><p> <p>Leverage your interpersonal organizational and analytical skills to enhance our teams ability to measure success <p> <ul><li>Conduct KM activities to driving how to effectively utilize tools that facilitate knowledge sharing<li> <li>Review current KM processes and provide recommendations for improvement<li> <li>Delivery KM trainings focused on collaborative tools platforms and ways to improve productivity on current systems and applications<li> <li>Facilitate collaboration across a team of application developers<li> <li>Coordinate internal and clientfacing activities related to knowledge management<li> <li>Ask strategic questions to help define the technical requirements for process workflows<li> <li>Participate in requirements gathering sessions with the user community to capture and define requirements and end user needs clearly completely and correctly<li> <li>Prepare meeting agendas and lead and facilitate meetings for status updates and project discussions<li> <li>Create written reports and analysis<li> <ul><p>Andworx gets things done We are a collaborative team of digital transformation experts and IT professionals who have an entrepreneurial mindset We ignite the enthusiasm of our customers by delivering innovative creative and highquality solutions all paired with unparalleled services<br >We are a team of lifelong learners who enjoy excelling coaching and mentoring Together we celebrate our achievements and learn from our challenges as we grow through each experience as a team<strong><br >Additional Information<strong><em><br >Andworx is an Equal Opportunity Employer and provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law Employment decisions are based solely on qualifications merit and business need<br >Andworx participates in the EVerify Employment Eligibility Verification Program<em><p>
Coordinator, Talent Acquisition
Company: ProFund Advisors LLC
Location: Washington DC
Posted Mar 12, 2024
<p><br ><p><p><strong>About Us <strong><p> <p>ProShares now offers one of the largest lineups of ETFs with more than $70 billion in assets The company is the leader in strategies such as dividend growth interest rate hedged bond and geared leveraged and inverse ETF investing ProShares continues to innovate with products that provide strategic and tactical opportunities for investors to manage risk and enhance returns<p> <p><strong>Position Summary<strong><p> <p>The Coordinator Talent Acquisition position will provide administrative support for Talent Acquisition and Staffing<p> <p><strong>Essential Job Functions1<strong><p> <p><strong>1 In support of Recruiting<strong><p> <ul><li>Update candidate database and reporting within Applicant Tracking system and manually<li> <li>Maintain weekly candidate status report<li> <li>Update amp maintain offer letter templates in HR library<li> <li>Administration of background checks<li> <ul><p><strong>2 <strong><strong>New Hire Process <strong><p> <ul><li>Build and email offer packages<li> <li>New hire Announcement<li> <li>Order new hire welcome basket<li> <li>Build and schedule orientations to include individual and department meetings and updating master schedule<li> <ul><p><strong>3 Maintain job descriptions for all existing positions<strong><p> <p><strong>4 Assessment coordination amp administration<strong><p> <p><strong>5 Interview scheduling and followup<strong><p> <ul><li>Coordinate candidate interview schedules<li> <li>Coordinate administer candidate travel<li> <li>Write and send followup correspondence<li> <li>Coordinate travel<li> <ul><p><strong>6 Provide administrative support for internship program<strong><p> <ul><li>Contact local universities we are currently involved with and obtain requirements for unpaid HR Support internships<li> <li>Setting up templates and reporting required for unpaid HR internships<li> <ul><p><strong>7 Invoice processing<strong><p> <ul><li>Candidate expenses<li> <li>Candidate testing invoices<li> <li>Advertising and job board invoices<li> <ul><p><strong>8 In support of the broader HR team<strong><p> <ul><li>Provide support with invoices and expense management<li> <li>Help maintain employee files and provide support in documentation of HR practices and employee transactions<li> <li>Provide ad hoc reporting and database support<li> <li>Provide administrative support for other HR programs to include open enrollment performance management and employee relations<li> <ul><p><strong>9 Other duties and responsibilities as assigned<strong><p> <p><strong>Education and Experience<strong><p> <ul><li>Bachelors degree<li> <li>Experience in an office setting preferably in HR capacity<li> <li>Previous experience with an ATS or HRIS desired but not required<li> <li>Prior experience with Microsoft Teams or other platforms such Zoom Google Meet WebEx<li> <li>Membership in local or school based SHRM chapter preferred or APHR<li> <ul><p><strong>Knowledge Skills and Abilities<strong><p> <ul><li>Strong desire to grow HR skill set<li> <li>Attention to detail<li> <li>Excellent Microsoft office and Outlook skills to include strong understanding of PowerPoint Excel Word Visio is a plus<li> <li>Organizational skills<li> <li>Strong written and verbal communications skills<li> <li>Strong customer service orientation required<li> <ul><p><br ><br ><p><p>1 These statements are intended to describe the general nature and level of work involved for this job It is not an exhaustive list of all responsibilities duties and skills required of this job To perform this job successfully an individual must be able to perform each essential duty satisfactorily Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<em><em><p> <div> <p><strong>Additional privacy information for CA residents<strong><p> <p><strong>EOE STATEMENT<strong><p> <p>ProShare Advisors LLC and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of age race color religion creed sex including pregnancy childbirth or related medical conditions marital or family status national origin ancestry physical or mental disability mental condition veteran status sexual orientation gender identity genetic information or any other characteristic protected by applicable law <p> <p><br ><p><div>
Commercial Lines Account Manager
Company: World Insurance Associates LLC
Location: Other US Location
Posted Mar 12, 2024
<p><strong>Summary<strong><p> <p>World Insurance Associates is a unique insurance organization offering top products and services from major providers combined with attentive service from local agents<p> <p>Founded in 2011 World is one of the fastestgrowing insurance brokers in the US with over 2200 employees in over 260 offices across North America We specialize in personal and commercial insurance lines surety and bonding employee benefits financial and retirement services and human capital management solutions<p> <p>Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region<p> <p><b>Position Overview<b><p> <p>The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention<p> <p><b>Primary Responsibilities<b><p> <ul><li>Effectively managing a high volume book of Insurance business ensuring all required tasks are completed accurately and ontime<li> <li>Growing client loyalty by building positive relationships and providing high levels of advocacy excellent service and professional communication<li> <li>Handling renewals service requests claims billing and new policies<li> <li>Maintain a thorough understanding of the markets and their appetites underwriting guidelines submitting and procedures<li> <li>Review all applications policies endorsements and audits for accuracy<li> <li>Coordinate expiration list with department manager to obtain renewal business information<li> <ul><p><b>Qualifications<b><p> <ul><li>Bachelors degree or equivalent work experience preferred<li> <li>Three years minimum Commercial Account Management experience required<li> <li>Property amp Casualty License required<li> <li>Valid drivers license and insurance required<li> <li>Possess strong administrative and computing skills including Microsoft Office Word Excel and Power Point<li> <li>AppliedEpic or similar agency management software experience preferred<li> <li>Able to work independently and enjoy a high degree of interaction with team members<li> <li>Selfmotivated and driven<li> <li>Maintain a sense of urgency and ability to work with and meet deadlines<li> <li>Demonstrate effective written and verbal communication including the ability to actively listen and problem solve with minimal assistance<li> <li>The ability to multi task prioritize work independently and use discretion surrounding sensitive information<li> <li>Ability to maintain a professional demeanor and positive attitude<li> <ul><p><strong>Compensation <strong><p> <p>This position is located in New York The base salary for this position at the time of this posting may range from $60000 to $80000 Individual compensation varies based on jobrelated factors including business needs experience level of responsibility and qualifications We offer a competitive benefits package and variable pay programs please visit httpswwwworldinsurancecomcareers for more details<p> <p><b>Equal Employment Opportunity<b><p> <p>At World Insurance Associates WIA we celebrate and support our differences We know employing a team rich in diverse thoughts experiences and opinions allows our employees our products and our community to flourish WIA is honored to be an equal opportunity workplace We are dedicated to equal employment opportunities regardless of race color ancestry religion sex national orientation age citizenship marital status disability gender identity sexual orientation or Veteran status In addition WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of our business<p>
Bilingual Customer Onboarding Representative
Company: ScentAir Technologies LLC
Location: Charlotte, NC
Posted Mar 12, 2024
<p>This role is responsible for delivering exceptional customer service experiences including accurate timely and effective communication and execution of relational and transactional activities among internal and external customers<br >Success in this position would lead to higher satisfaction and improved communication with ScentAir Customers Position will focus on customer setup and onboarding functions while supporting cross functional team members during the establishment and maintenance of a new customer <br ><strong>ROLES AND RESPONSIBILITIES<strong><p> <ul><li>Accurately repairing entering distributing amp tracking all forms and related documentation associated with onboarding and setup of new accounts<li> <li>Assuring consistent proactive communication plan within ScentAir specifically within the sales organization throughout the onboarding process to ensure accurate receipt of documentation<li> <li>Performing screening activities in connection with new client onboarding regarding CRM system activities including setup of customer detail information<li> <li>Performing reconciliations audits on accounts upon completion of setup<li> <li>Measuring and analyzing data relative to the onboarding processes customer and internal communications and completion of all associated workflows Using data to recommend changes to streamline systems and processes and to enhance internal and external customer relationships<li> <li>Monitoring and managing customer accounts from creation through the entire lifecycle escalating issues as necessary<li> <li>Prepare and maintain reports analyze data and assist management in new account process development<li> <li>Proactively drive changes that will systematize additional processes to improve the overall Customer Experience<li> <li>Engage in communication platform including customer touchpoint activities phone interactions emails and additional customer communications post set up and throughout the customer life cycle<li> <li>Maintenance activities of existing customers which may include scent changes contract maintenance RMAs credit memos recontracts and operational activities around customer shipments<li> <ul><p><strong>ADDITIONAL RESPONSIBILITIES AS REQUIRED<strong><p> <ul><li>Interact with other staff to facilitate and execute proper account creation shipment validations and tracking along with general operations amp administration functions<li> <li>Participate in team meetings bringing information about activities and transactions to the team for review and reporting of issues and adherence to general procedures and practices<li> <li>Interacting with customers and service providers handling customer requests research preparing management reports and spreadsheets<li> <li>Perform account receivable activities including payment processing collection activities in relation to past due accounts sales tax inquiries consolidation of accounts and invoices and statements inquiries<li> <li>Managing and facilitating maintenance activities and requests associated with existing customers which may include but are not limited to scent changes contract maintenance RMAs credit memos recontracts and operational activities around customer shipments<li> <ul><p><strong>Education amp Experience<strong><p> <ul><li>Associates Degree OR equivalent years of experience in the related field<li> <li>BilingualSpanishEnglish<li> <li>Strong Microsoft Office and general computer skills<li> <li>Project and time management skills<li> <li>Interpersonal skills relates well to people at all levels builds appropriate rapport uses diplomacy and tact<li> <li>Excellent analytical problem solving skills Detail oriented with exceptional time management and multitasking ability<li> <li>Excellent written and verbal communication skills<li> <li>Customer Service skills<li> <ul><p><strong>Be part of something scentsational<strong><p> <ul><li>Competitive pay<li> <li>Medical dental vision and life insurance<li> <li>Company matched 401k<li> <li>Fun teamfocused work environment<li> <li>Employee driven community outreach program<li> <ul><p>LIKM1<p>