Jobs at Zowie
3,784 open positions
Manager, Customer Success
Company: Zowie
Location: Europe
Posted Apr 13, 2024
Zowie is a rapidly growing, remote-first company that aims to recreate offline shopping experiences online, offering autonomy, flexibility, and a supportive team environment. The company values ambition, innovation, and agility, and is seeking a Customer Success Manager with extensive SaaS, e-commerce experience, and strong leadership skills. The role involves strategic portfolio ownership, planning, execution, upselling, relationship building, reporting, and industry expertise. Zowie offers a competitive package including ESOP, unlimited paid time off, company offsites, health benefits, development budget, and home-office funds.
Event Manager
Company: Zowie
Location: USA
Posted Apr 10, 2024
Zowie is a rapidly growing remote-first company that aims to recreate offline shopping experiences online, offering autonomy, flexibility, and a supportive team environment. The company is seeking an experienced event manager with a proven track record in ecommerce or SaaS, who can develop and implement comprehensive event strategies, collaborate with marketing and sales teams, and track event performance metrics. Zowie offers an attractive compensation package, including an Employee Stock Option Plan, unlimited paid time off, health benefits, development budget, and home-office funds.
Senior Backend Engineer (Java)
Company: Zowie
Location: Poland
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About Zowie <strong> <p> <p> At Zowie we believe that buying online should feel like walking into your favorite local shop personal friendly and easy Our mission is to recreate offline shopping experiences online but better Zowie brings speed and empathy to customer interactions Our platform automates responses to repetitive questions around return policy order status etc and saves time for customer service agents who can then proactively turn website visitors into paying customers It can work as an addon with existing tools Zendesk Shopify Gorgias etc or become a standalone customer service platform <p> <p> <p> <p> <strong> We are <strong> <p> <p> 🚀 Growing fast We plan on keeping the Team growing Youll have a lot of autonomy and impact as we grow <p> <p> 🏈 Like a sports team We take ownership of our work and believe in personal accountability At the same time we work together support each other and focus on winning as a team <p> <p> 🧑💻 Remotefirst and hours are flexible We allow everyone to figure out the best ways to collaborate with their team At the end of the day its about delivering Those in Poland can work from our offices in Cracow and Warsaw <p> <p> <p> <p> <strong> We strive to be <strong> <p> <p> 💪 Ambitious and innovative We dont settle on existing solutions and keep looking for better ways to tackle challenges <p> <p> 👻 Bold and freethinking We trust our employees to find the best solutions <p> <p> 🤸♀️ Agile and highperforming We work smarter not harder We use our OKRs to keep ourselves focused <p> <p> 🤠 Unafraid of change Zowie is growing and the market is changing We thrive in an everevolving environment <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <p> Youll play a crucial role as the 7th10th backend engineer joining one of the quickly expanding Product Engineering teams Dont be misled by our size Despite being compact we efficiently manage and enhance a sophisticated system comprising over 100 microservices predominantly coded in Scala These microservices communicate synchronously through gRPC handle asynchronous calls via Kafka expose GraphQL to the frontend and leverage databases like PostgreSQL Mongo ElasticSearch or Redis <p> <p> <p> <p> At Zowie our engineering ethos is centered around the tangible impact our work has on our users Its not just about meeting predefined requirements Its about having a substantial influence on the overall solution We believe in the empowerment of our engineers to contribute not only to code but also to the strategic decisions that shape our product This requires a holistic understanding of the business the product and the technology at play Your expertise will enable you to connect the dots and provide valuable insights to guide the best course of action <p> <p> <p> <p> Autonomy and meritocracy are at the core of our values We champion the idea that sound arguments should prevail As part of the team youll be instrumental in shaping endtoend solutions influencing architecture decisions and proposing crucial enhancements to our engineering practices <p> <p> <p> <p> Our daily routine aligns with industry standards including regular planning sessions standups timely code reviews and close collaboration with fellow engineers <p> <p> Think of our teams as startups in a startup We value efficiency and therefore the only constant you should expect is Retrospective Everything else is being constantly adjusted to fit the changing needs <p> <p> <p> <p> We will be happy to be fully transparent with you tell us what you want to know <p> <p> <p> <p> <p> <p> <strong> Ideally youll bring with you <strong> <p> <ul> <li> <p> Excellent coding skills and passion for growing the expertise <p> <li> <li> <p> 5+ years of experience with JVM languages <p> <li> <li> <p> Excellent knowledge of SQL and relational databases <p> <li> <li> <p> Strong communication so you can actively listen and easily explain complex technical issues with simple business and product words <p> <li> <li> <p> Excellent system design skills that allow you to choose technologies and architectures wisely <p> <li> <li> <p> Experience with Distributed systems <p> <li> <li> <p> Product acumen ownership and focus on value delivered for the customers <p> <li> <li> <p> Working proficiency in English and Polish both spoken and written <p> <li> <ul> <p> <p> <p> <strong> It will be awesome if you have <strong> <p> <ul> <li> <p> Experience with Spring framework <p> <li> <li> <p> Experience with NoSql databases <p> <li> <li> <p> Experience with Kafka or other message brokers <p> <li> <ul> <ul> <li> <p> Experience with GraphQL <p> <li> <li> <p> Experience with Docker Swarm Kubernetes <p> <li> <ul> <p> <p> <p> <p> <p> 20000 zł 30000 zł a month <p> <p> <strong> We will offer you <strong> <p> <p> 👉 Employee Stock Option Plan ESOP Youre a part of our companys future success <p> <p> 👉 Unlimited paid time off We trust each other and dont count days <p> <p> 👉 Great company offsites and individual integration budgets We spend time together in person to strengthen our team <p> <p> 👉 Health benefits We offer an additional health insurance package <p> <p> 👉 Development budget We want to grow personally and professionally together <p> <p> 👉 Homeoffice funds Make yourself a comfy space for work on a daily basis <p><p>
Senior Backend Engineer (Platform, Scala)
Company: Zowie
Location: Poland
Posted Apr 12, 2024
Zowie is a rapidly growing company that aims to recreate offline shopping experiences online, focusing on personal, friendly, and easy interactions. They are looking for a first Backend Engineer to join their platform team, led by Grzesiek. The role involves working with a sophisticated system of over 100 microservices, primarily coded in Scala, and improving developers' efficiency. Zowie values autonomy, meritocracy, and empowering engineers to contribute to strategic decisions. The company offers competitive benefits, including an Employee Stock Option Plan, unlimited paid time off, and a development budget.
Senior Product Manager
Company: Zowie
Location: Europe
Posted May 01, 2024
Zowie is a fast-growing startup that aims to recreate offline shopping experiences online, offering speed and empathy in customer interactions. The company is remote-first, with flexible hours and offices in Cracow and Warsaw. Zowie values ambition, innovation, and agility, thriving in an ever-evolving environment. As a Senior Product Manager, you'll work closely with a team of product managers, designers, and engineers, owning the definition, refinement, and delivery of key performance indicators. You'll discover opportunities, prioritize projects, and collaborate with various teams to deliver the best results for customers. Zowie offers an Employee Stock Option Plan, unlimited paid time off, development budget, and home-office funds.
Event Manager
Company: Zowie
Location: Other US Location
Posted Apr 05, 2024
Zowie is a rapidly growing remote-first company that aims to recreate offline shopping experiences online, offering autonomy, flexibility, and a supportive team environment. The company is seeking an experienced event manager with a proven track record in ecommerce or SaaS to develop and implement comprehensive event strategies, manage offline events, and collaborate with marketing, sales, and executive teams. Zowie offers an attractive compensation package, including an Employee Stock Option Plan, unlimited paid time off, health benefits, development budget, and home-office funds.
Senior (Technical) Product Manager
Company: Zowie
Location: USA
Posted Apr 16, 2024
Zowie is a fast-growing startup that aims to recreate offline shopping experiences online, offering speed and empathy in customer interactions. They are looking for a Senior Product Manager with 3+ years of experience in Product Management, preferably within the SaaS space. The role involves defining and delivering key performance indicators, conducting research, prioritizing opportunities, and collaborating with various teams. Zowie offers an Employee Stock Option Plan, unlimited paid time off, company offsites, health benefits, development budget, and home-office funds.
Support Engineer
Company: Zowie
Location: Poland
Posted May 13, 2024
Zowie is a rapidly growing remote-first company that aims to recreate offline shopping experiences online, offering autonomy, teamwork, and flexibility. The company values ambition, innovation, and agility, with a focus on customer success. The Support Engineer role involves solving a wide array of technical issues, requiring strong problem-solving skills, empathy, and technical proficiency. Zowie offers competitive compensation, employee stock options, unlimited paid time off, and various benefits to support personal and professional growth.
Director of Customer Success (Europe)
Company: Zowie
Location: Other US Location
Posted May 02, 2024
Zowie is a rapidly growing remote-first company offering a unique online shopping experience. They aim to recreate offline shopping experiences online, focusing on personal, friendly, and easy interactions. Zowie's platform automates responses to repetitive customer queries, allowing customer service agents to proactively engage with website visitors. The company values ambition, innovation, boldness, and agility. They are seeking a Customer Success Manager with extensive SaaS industry experience, a proven track record in managing teams, and strong e-commerce knowledge. The role involves strategic portfolio ownership, strategic planning, upselling opportunities identification, building customer relationships, regular meetings, reporting, industry expertise, and team leadership. Zowie offers an Employee Stock Option Plan, unlimited paid time off, company offsites, health benefits, development budget, and home-office funds.
Sales Engineer
Company: Zowie
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> About Zowie <strong> <p> <p> At Zowie we believe that buying online should feel like walking into your favorite local shop personal friendly and easy Our mission is to recreate offline shopping experiences online but better Zowie brings speed and empathy to customer interactions Our platform automates responses to repetitive questions around return policy order status etc and saves time for customer service agents who can then proactively turn website visitors into paying customers It can work as an addon with existing tools Zendesk Shopify Gorgias etc or become a standalone customer service platform <p> <p> <p> <p> <strong> We are <strong> <p> <p> 🚀 Growing fast We plan on keeping the Team growing Youll have a lot of autonomy and impact as we grow <p> <p> 🏈 Like a sports team We take ownership of our work and believe in personal accountability At the same time we work together support each other and focus on winning as a team <p> <p> 🧑💻 Remotefirst and hours are flexible We allow everyone to figure out the best ways to collaborate with their team At the end of the day its about delivering Those in Poland can work from our offices in Cracow and Warsaw <p> <p> <p> <p> <strong> We strive to be <strong> <p> <p> 💪 Ambitious and innovative We dont settle on existing solutions and keep looking for better ways to tackle challenges <p> <p> 👻 Bold and freethinking We trust our employees to find the best solutions <p> <p> 🤸♀️ Agile and highperforming We work smarter not harder We use our OKRs to keep ourselves focused <p> <p> 🤠 Unafraid of change Zowie is growing and the market is changing We thrive in an everevolving environment <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Lead discovery sessions and demos with customer support and ecommerce teams to uncover requirements and challenges and identify opportunities in their businesses <p> <li> <li> <p> Deliver concise compelling valuebased presentations product demos technical assessments etc to all levels of an organization including Csuite <p> <li> <li> <p> Build custom product demonstrations that integrate into the clients preexisting tech stack and capture the longterm value of Zowies strategy <p> <li> <li> <p> Support the Sales team in meeting quarterly revenue goals while working as a part of the extended team on larger more strategic opportunities with multiple resources from Product and Engineering <p> <li> <li> <p> Play a lead role in documenting the technical needs and what has been promised in the presales process within SOWs and internal handovers to properly set up our CS team for successful implementation and partnership with the customer <p> <li> <ul> <p> <p> <p> <strong> Ideally youll bring with you <strong> <p> <ul> <li> <p> Handson presales engineering andor strategymanagementtechnology consulting experience <p> <li> <li> <p> Strong communicator and storyteller with a proven track record of helping customers meet their business objectives <p> <li> <li> <p> Working knowledge of APIs and a common understanding of SaaS platforms eg Shopify Salesforce Zendesk Gorgias etc <p> <li> <li> <p> Experience working and collaborating with Engineering and Product teams to provide ongoing feedback on how our product is being used and how it can be improved <p> <li> <li> <p> Technically and analytically curious where you demonstrate the ability to be a perpetual learner and love to make new discoveries and improve the status quo <p> <li> <li> <p> Reliable and resilient team player to deliver on your commitments in a fastpaced environment <p> <li> <ul> <p> <p> <p> <p> <p> <strong> We will offer you <strong> <p> <p> 👉 Employee Stock Option Plan ESOP Youre a part of our companys future success <p> <p> 👉 Unlimited paid time off We trust each other and dont count days <p> <p> 👉 Great company offsites and individual integration budgets We spend time together in person to strengthen our team <p> <p> 👉 Health benefits We offer an additional health insurance package <p> <p> 👉 Development budget We want to grow personally and professionally together <p> <p> 👉 Homeoffice funds Make yourself a comfy space for work on a daily basis <p><p>
Manager - Customer Success
Company: Zowie
Location: North America
Posted Apr 16, 2024
Zowie is a rapidly growing company that aims to recreate offline shopping experiences online, offering speed and empathy in customer interactions. They are a remote-first team with flexible hours, striving to be ambitious, innovative, and agile. The role involves strategic portfolio ownership, identifying upsell opportunities, building strong customer relationships, and providing leadership and mentorship to the Customer Success team. The ideal candidate has 7+ years of professional experience in Customer Success in the SaaS industry, with a track record of building successful customer relationships and a data-driven analytical approach.
Digital Marketing Specialist
Company: Zowie
Location: Poland
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> About Zowie <strong> <p> <p> At Zowie we believe that buying online should feel like walking into your favorite local shop personal friendly and easy Our mission is to recreate offline shopping experiences online but better Zowie brings speed and empathy to customer interactions Our platform automates responses to repetitive questions around return policy order status etc and saves time for customer service agents who can then proactively turn website visitors into paying customers It can work as an addon with existing tools Zendesk Shopify Gorgias etc or become a standalone customer service platform <p> <p> <p> <p> <strong> We are <strong> <p> <p> 🚀 Growing fast We plan on keeping the Team growing Youll have a lot of autonomy and impact as we grow <p> <p> 🏈 Like a sports team We take ownership of our work and believe in personal accountability At the same time we work together support each other and focus on winning as a team <p> <p> 🧑💻 Remotefirst and hours are flexible We allow everyone to figure out the best ways to collaborate with their team At the end of the day its about delivering Those in Poland can work from our offices in Cracow and Warsaw <p> <p> <p> <p> <strong> We strive to be <strong> <p> <p> 💪 Ambitious and innovative We dont settle on existing solutions and keep looking for better ways to tackle challenges <p> <p> 👻 Bold and freethinking We trust our employees to find the best solutions <p> <p> 🤸♀️ Agile and highperforming We work smarter not harder We use our OKRs to keep ourselves focused <p> <p> 🤠 Unafraid of change Zowie is growing and the market is changing We thrive in an everevolving environment <p> <p> <p> <p> <strong> What youll do <strong> <p> <p> Were looking for a Digital Marketing Specialist with a handson approach to manage our digital campaigns and streamline our marketing operations In this role youll be responsible for setting up and optimizing our PPC campaigns across platforms like Google Ads Meta LinkedIn and others Additionally youll ensure that our marketing operations and processes are effective and aligned with our goals This position is focused on generating tangible results and enhancing our marketing efficiency <p> <p> <p> <p> 💡 <strong> Performance Marketing <strong> <p> <p> Set up manage and optimize PPC campaigns across Google Ads Bing Ads Meta Ads and LinkedIn Ads <p> <p> Handle daytoday account management tasks including campaign optimization budget management and implementation of testing strategies to enhance performance <p> <p> Perform extensive research eg keywords analyze marketing data to evaluate campaign effectiveness and pinpoint areas for improvement <p> <p> Track monitor evaluate and report on KPIs of media activity to measure the effectiveness of campaigns <p> <p> Work closely with the content and design team on campaign assets <p> <p> Continuously monitor and tweak digital advertising strategies based on analytical insights and evolving market trends <p> <p> <p> <p> <strong> 💡 Marketing Operations <strong> <p> <p> Oversee and manage our Marketing automation HubSpot and other Marketing technology to ensure efficient operations <p> <p> Implement best practices for data governance ensuring data accuracy and compliance with relevant regulations <p> <p> Lead marketing automation efforts including campaign setup lead scoring nurturing and personalization to drive engagement and conversion <p> <p> Ensure the alignment of technology data and processes to support campaign goals <p> <p> Collaborate with crossfunctional teams to ensure alignment and efficiency in commercial processes eg RevOps <p> <p> <p> <p> <p> <p> <strong> Ideally youll bring with you <strong> <p> <ul> <li> <p> Proven experience managing <strong> PPC campaigns across multiple platforms <strong> <p> <li> <li> <p> Experience in RevenueMarketing operations technology and data management in a B2B SaaS environment <p> <li> <li> <p> Strong analytical and problemsolving skills <p> <li> <li> <p> Ability to work collaboratively in a crossfunctional team <p> <li> <li> <p> Strong communication and interpersonal skills <p> <li> <li> <p> <strong> Eagerness to learn here Zowie we do it all the time <strong> <p> <li> <ul> <p> <p> <p> <p> <p> 7000 zł 10000 zł a month <p> <p> The proposed budget stands for a B2B contract +VAT including unlimited PTO benefits package and ESOP <p> <p> A Contract of Employment is also an option that is available after specific calculations <p> <p> <strong> We will offer you <strong> <p> <p> 👉 Employee Stock Option Plan ESOP Youre a part of our companys future success <p> <p> 👉 Unlimited paid time off We trust each other and dont count days <p> <p> 👉 Great company offsites and individual integration budgets We spend time together in person to strengthen our team <p> <p> 👉 Health benefits We offer an additional health insurance package <p> <p> 👉 Development budget We want to grow personally and professionally together <p> <p> 👉 Homeoffice funds Make yourself a comfy space for work on a daily basis <p><p>