IT Specialist (Pathways Recent Graduate) (Honors STEM Program)

Summary This is a Recent Graduates position in the Pathways Program. Selected candidates will be placed/appointed at various Bureaus/Offices throughout the Federal Communications Commission (FCC) in Washington, DC. Limited placements may also be available at one of the FCC’s Field Office Locations in Boston, New York, Columbia, Atlanta, Miami, New Orleans, Dallas, Los Angeles, San Francisco, Portland, Denver, or Chicago. Learn more about this agency Duties This is a developmental position, and the incumbent is a member of the Federal Communications Commission developmental STEM Pathways Recent Graduate Program. The incumbent serves in a developmental capacity as an Information Technology Specialist performing progressively responsible assignments in support of agency IT infrastructure, enterprise systems, cybersecurity operations, and network services. The incumbent performs conventional IT assignments involving analysis, configuration, integration, troubleshooting, and implementation of IT systems and services. Work requires application of established IT methods and adaptation of guidelines to resolve non-routine technical issues. Requirements Conditions of employment Education-Transcripts Required. US Citizenship. Suitable for employment as determined by a background investigation. Serve a probationary period of one year, if applicable. Males born after 12/31/59 must be registered with Selective Service. Non-Veterans must have received qualifying degree within 2 years. Veterans must have received qualifying degree within 6 years. Financial disclosure statement may be required upon assuming the position. Resume must not exceed two pages and must meet resume format criteria. Recent Graduates who obtained a qualifying associate, bachelors, master's, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution, within the previous 2 years.  (In support of Veterans Recruitment efforts, some exceptions to the 2-year window apply to veterans whose military service obligation precluded application during any portion of the 2-year application window.) In order to be considered for this position, applicants must within the previous 2 years, have completed a qualifying associates, bachelors, masters, professional doctorate, vocational or technical degree or certificate from a qualifying educational institution.  Preference eligible veterans who were precluded from applying due to their military service obligation begin their 2-year eligibility period upon release or discharge from active duty. Eligibility for these veterans cannot exceed 6 years from the date on which they completed their degree or certification. College Transcripts (For Positive Education Required positions and if qualifying based on education and or experience and education.), if applicable. Please note your resume must thoroughly support your qualifications for this position.  Your resume is an integral part of the process for determining if you meet the basic qualifications of the position and determining if you are to be among the best qualified. Preference eligible veterans unable to apply within two years of receiving their degree due to military service obligation may apply up to six years after degree or certification. This is a Recent Graduates position in the Pathways Program. This program provides an entry-level developmental experience with the potential to lead to a career in the Federal Government after successfully completing the Program. Upon completion of the developmental program, Recent Graduate appointees may be non-competitively converted to a term or permanent position without further competition. ALL CURRENT/FORMER FEDERAL EMPLOYEES AND CURRENT FCC EMPLOYEES MUST provide a legible Personnel Action, SF-50, that verifies your status and highest permanently held grade.  If an SF-50 is not submitted, the application will be rated as ineligible. CURRENT FCC EMPLOYEES-To request a copy of your SF-50 please send an email to [email protected] More information about the Recent Graduates Program can be found here: http://www.usajobs.gov/StudentsAndGrads. Qualifications Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin. Applicants must meet eligibility and qualification requirements by the closing date of this announcement.  Current Federal employees must meet time-in-grade requirements by the closing date of this announcement.   QUALIFICATION CRITERIA GS-5: Bachelor's degree. GS-7: One full year of graduate level education OR Superior Academic Achievement OR one year of specialized experience which is equivalent to the GS-5 grade level OR a combination of both qualifying education and experience. Specialized experience is defined as: 1. Experience providing technical support for hardware, software, and/or network systems.GS-9: Master's degree or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree OR one year of specialized experience which is equivalent to the GS-7 grade level OR a combination of both qualifying education and experience. Specialized experience is defined as: 1. Experience troubleshooting and resolving software, operating system, and/or network connectivity issues; and2. Experience analyzing recurring system issues. GS-11: Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR one year of specialized experience which is equivalent to the GS-9 grade level OR a combination of both qualifying education and experience. Specialized experience is defined as: 1. Experience administering and maintaining operating systems, enterprise applications, and/or network services.2. Experience diagnosing and resolving moderately complex system, network, and application issues.3. Experience implementing security controls (such as patches). PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.  You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. *EDUCATION DOCUMENTATION-UNOFFICIAL OR OFFICIAL TRANSCRIPTS MUST BE SUBMITTED.  CANDIDATES WHO DO NOT SUBMIT THEIR TRANSCRIPTS WILL BE DEEMED AS INELIGIBLE.* FOREIGN EDUCATION: To receive credit for education outside the U.S., you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs. Education If you are qualifying based on positive education, please provide a copy of your college transcript.  The transcript may be unofficial or photocopy at time of application, but MUST provide the original if selected.Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order to receive credit towards qualifications.  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website:  http://www.ed.gov/admins/finaid/accred/index.htmlAll education claimed by applicants will be verified by the appointing agency accordingly.  If selected, an official transcript will be required prior to appointment. Students who have graduated from an accredited college must submit unofficial or official transcripts at the time of application.  The transcript must demonstrate the date that the degree was conferred. Additional information Pathways Program - U.S. CITIZEN OR NON-U.S.CITIZEN EMPLOYMENT REQUIREMENTS:There is no U. S. citizenship requirement to participate in the Pathways Programs. HOWEVER, U. S. citizenship is a requirement for conversion to the competitive service via a term or permanent appointment.**Non-U.S. citizens may apply to the Pathways Internship Program as current students or recent graduates and be employed; however, the student must have been lawfully admitted into the United States as a permanent resident or otherwise authorized to be employed in the Pathways Internship Program. NOTE: A non-citizen student may not be converted to career-conditional employment in the competitive service unless they are U.S. citizens at the time of conversion. Additionally, applicants must be a U.S. citizen for positions that require security clearances. EEO Policy Statement Reasonable Accommodation Policy Statement Veterans Information Legal and Regulatory Guidance Other:-  Before hiring, an agency will ask you to complete a Declaration for Federal Employment to determine your suitability for Federal employment and to authorize a background investigation.  The agency will also ask you to sign and certify the accuracy of all the information in your application.  If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be fined or jailed. If you are a male over age 18 who was born after December 31, 1959, you must have registered with the Selective Service System (or have an exemption) to be eligible for a Federal job.-  If applicable, you will be required to serve a trial period of one year.-  In order for you to be employed at the FCC, there are certain Commission and Federal laws governing the financial interests of you and members of your immediate family. If selected for the position, you must submit a financial disclosure statement upon assuming the position. SME REVIEW At the time of application you are required to take an external skills-based assessment which is based upon government-wide recognized competencies and consistent with OPM Merit Hiring Plan requirements and the Chance to Compete Act. Should you receive a passing score of 70 or higher, your application will be reviewed by subject matter experts to determine if you meet the OPM qualification requirements for this position. COMPETENCIES 1. Attention to detail 2. Customer service 3. Oral Communication 4. Problem Solving Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. The FCC offers a wide range of employee benefits, including:Health InsuranceLife InsuranceDental & Vision InsuranceFlexible Spending AccountsLong-Term Care Insurance Holidays and LeaveRetirementThrift Savings PlanTransit BenefitAlternative Work ScheduleTelecommuting Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.