Travel Specialist

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Information Ticket and Travel Office. You will provide assistance and information to customers on ticket, tour and travel opportunities, community center programs and base-wide events. Learn more about this agency Duties Provides assistance and information to walk-in customers and callers on ticket, tour, and travel opportunities, Community Center programs, and base-wise events. Assists customers in planning and coordinating recreational and leisure package trips to include: reserving condominiums and hotels, car rentals, ski and summer packages, airline tickets, train reservations, cruises, overseas vacations, etc. Provides customers with all pertinent travel and lodging policies, restrictions, and itineraries. Responsible for ordering tickets. Plans tours to different events, maintains daily operations, and publicizes upcoming events with supervision. Assists with Community Center programs and activities. Greets customers as they enter the ITT office. Operates a computerized cash register, rings up sales, accepts payment and makes change, or charges the member's account. Clears the cash register and turns over cash and supporting documents to supervisor at the end of each tour of duty; makes deposits. Maintains a clean and orderly work environment. Assists with daily and end-of-month documents/reports. Independently performs routine day-to-day operational and clerical duties. May be required to operate a government vehicle. May be required to work an uncommon tour of duty to include days, nights, weekends, family days, and holidays. Performs other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12949113 Requirements Conditions of employment This position requires the incumbent to complete a background investigation with favorable results. This is a Drug Testing position; you will be required to complete a pre-employment drug screening and subject to random testing during your employment. Valid Driver's License is required to drive government vehicles on and off the installation. Shift work, such as weekends, nights, evenings and family days may be required. To be considered for this position, the applicant must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years and must reside in/around the area as noted in the Job Opportunity Announcement Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/11/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience in responsible clerical or office duties, which includes ability to perform common arithmetic problems and to make change when receiving payments. Experience in coordinating travel arrangements, i.e. ski packages and condo, car, cruise, train, and airline reservations is preferred. General travel knowledge to include processing reservations is preferred. Basic computer knowledge (Windows 7 and above, MS Office programs) is required. Applicant must be able to read, write and speak English. Must possess strong interpersonal skills in dealing with the public. Applicant must have experience handling multiple tasks concurrently and developed organizational skills. Must be able to lift objects weighing up to 20 pounds. A valid driver's license is required. Must satisfactorily complete a National Agency Check w/Inquiries (NACI). You will be evaluated on the basis of your level of competency in the following areas: Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Flexible employees do not qualify for benefits (health, dental, vision, 401K or retirement) Review our benefits