Operations Clerk (Youth)

Summary About the position: This position will be assigned to the Child and Youth Services Flight- Youth Center. Duties Oversees the administrative management of the reception area of a Child Development or Youth Program. Receives children, youth, parents, and other visitors in a courteous manner. Answers main telephone, ascertain nature of call and direct caller to appropriate staff, takes a message or personally provides desired information. Provides customer service expected in a "First Choice" organization. Utilizes Child and Youth Management System (CYMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements. Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory-signed statistical reports and tracking of income data as it pertains to the program. Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for personnel. Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operation. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling. Maintains records, files, statistical data, and suspense system. Prepares invoices, supply and equipment requests. Uses E-Mail to send and retrieve messages. Understands and articulates policies relating to patron fees, waiting lists and program events. Coordinates vacancies and occupancy rates as required. Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed. Monitors supplies and resources. Orders office supplies. Assists in facility key control. Maintains time and attendance cards. Opens center in the morning and closes center in the evening. Performs other related duties as required. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12905476 Requirements Conditions of employment This position requires the incumbent to complete a background investigation with favorable results. This position requires regular contact with children under the age of 18 and a favorable fitness determination to do so. This position requires the completion of a pre-employment Physical Examination and one every three years thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position This position requires the incumbent to obtain and maintain current record of immunization To be considered for this position, the applicant must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years and must reside in/around the area as noted in the Job Opportunity Announcement Are you at least 18 years of age? Must have a high school diploma or equivalent. Are you willing to submit proof of a high school diploma or equivalent? This position requires the incumbent to possess the ability to communicate in English effectively, orally and in writing. Are you able to write, speak, and read in English? This position requires the incumbent to complete a Food Handler's Certificate. Are you willing to complete the required training to obtain a Food Handler's Ceritifcate? Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/10/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must be at least 18 years of age. Have a high school diploma or equivalent. Applicant must have experience in responsible clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. Possess the ability to communicate in English effectively, orally and in writing. Skill in operating current automation system and software (Microsoft Windows, Word, Power Point, Excel) required. Must be able to type 40 wpm. Experience which as demonstrated arithmetic aptitude and ability, accuracy and attention to detail, progressively responsible experience in the receipt, disbursement, examination, deposit, custody, or other processing of cash and cash items. Position is a position of trust. Pre-Employment Requirements: Must be able to satisfactorily complete an Installation Records Checks (IRC), State Criminal History Repository Check (SCHRC) and National Agency Check with Inquiries (NACI). Must be able to obtain Food Handlers Certificate. Pass a physical examination. Have required immunizations. You will be evaluated on the basis of your level of competency in the following areas: Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is not included in a bargaining unit. Union Name AFGE and Local or Chapter Number 3723. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Review our benefits