RECREATION ASSISTANT (INFORMATION TICKET & TRAVEL) - DIX

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Information, Ticket, & Travel (ITT) office in Fort Dix, New Jersey. Duties Plans and conducts day-to-day operations of the Information, Ticket, & Travel (ITT) program which serves a large volume of local visitors/transient customers who visit the Lakehurst area. As a customer representative in the ITT office, provides all facets of traveling counseling to customers. Provides detailed information regarding schedules, transportation options, various types of accommodations and attractions. Arranges for all aspects of travel including air travel, cruises, rental cars, hotel accommodations, admissions and recreation activities for customers. Develops complete itineraries based on requests from customers. Researches information using computer-based, interactive software. Reviews itineraries and other arrangements with customer prior to finalizing arrangements. Arranges for charges using the government IMPACT when customers are unable to utilize personal credit cards for transactions. Responsible for researching and acquiring tickets to sporting events, Broadway shows and theme/amusement parks. Assists supervisor with originating publicity information and forwards to Marketing for distribution. Assures after trip comment cards are completed by participants for use by management to determine trends and/or problem/improvement areas. Responsible for monthly ticket inventory, ensuring ticket accountability is maintained. Accomplishes monthly IMPACT statement and submits to NAF Accounting Office. Operates cash register, accepts payments from customers, complete daily cashier reports, and turns over to supervisor for verification. Assists supervisor with the preparation of daily and monthly operational reports detailing business transactions such as leisure travel, tickets sold, sales figures, and net profit. Routine work is performed independently, and unique problems or situations are brought to supervisor's attention. Performs other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12912455 Requirements Conditions of employment This position requires the incumbent to complete a background investigation with favorable results. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/12/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in one or more functions of the travel industry which demonstrate the following: (1) A practical knowledge of the tour and travel industry: (2) A knowledge of recreational activities, rules and procedures: (3) The ability to plan and organize recreational activities for groups of people. Applicant must have knowledge of basic computer operations Window-based operating systems. Must possess good communication and interpersonal relations skills as well as good telephone etiquette. Must be able to read, speak, and write English. Applicant must be able to accomplish multiple tasks simultaneously such as operating a computer and telephone. Must satisfactorily complete a National Agency Check. You will be evaluated on the basis of your level of competency in the following areas: Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions. Individual must fully meet qualification/eligibility/background requirements for this position. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Review our benefits