Account Director

As our Account Director, you will…

Be Accountable and Responsible

As an Account Director at MERGE, you will oversee a key premium consumer electronics account within our Consumer team. You’ll act as a senior solution-oriented leader and key point of contact that thrives on developing lasting relationships between the client and agency teams. Utilizing industry knowledge and experience, you will lead and collaborate with team members to develop effective and innovative in-store and digital campaigns. This position involves consistent client contact and a high level of performance in a fast-paced environment. 

• Regular on-site collaboration with Client teams based in New York / New Jersey
• Assimilation of business, customer, and marketplace insights into the development of strategies and marketing programs for in-store and owned digital properties 
• Efficiently and effectively balance the dual expectations of the agency and our clients 
• Maintain consistent and regular communication with client teams to share progress, creative campaigns, and deliverables to ensure we are on strategy, on time, and budget
• Guide clients by educating them with strategy, ideas, trends, and thought leadership 
• Create and build relationships with clients to deliver on the overall needs of the client and agency
• Sign off on internal agency materials for reporting to the client 
• Grow business by utilizing experience to identify additional business needs and implement solutions 
• Leverage experience and capabilities to craft strategic creative solutions for both existing and new business clients
• Incorporate senior staff from other departments as project objectives or issues warrant 
• Manage and grow a team as a mentor and trusted advisor to the account team. 

These are the qualifications we’re looking for

• 8-10 years of account management experience at an advertising agency or similar (shopper or retail marketing agency preferred)
• Strong background with store experience in marketing, point-of-purchase materials, product messaging, and emerging technologies
• Consumer electronics experience is a plus 
• Superior professional communication and presentation skills and thrives in a fast-paced environment
• Ability to evaluate competitive communications across categories, consumers, services, cultural trends, etc. 
• Willingness to roll up your sleeves to be a constant leader to a team in a highly collaborative environment and to develop and execute client service strategies
• Advanced client management skills, especially as it relates to expanding business within existing clients
• Commitment to the client, attention to detail, and strong problem-solving ability 
• Bachelor’s degree or equivalent experience

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