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Job description
Team: Marketing
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Director - Medical Communications in United States.
This leadership role offers the opportunity to drive strategic client partnerships and oversee high-impact medical communications programs across pharmaceutical, biotech, and healthcare organizations. You will act as a central point of accountability for account performance, ensuring excellence in delivery while strengthening long-term client relationships. The role combines strategic oversight, team leadership, and business development within a science-driven, fast-paced environment. You will guide multidisciplinary teams, shape program strategy, and ensure the development of scientifically rigorous, evidence-based communication solutions. With strong exposure to both clients and internal stakeholders, you will play a key role in expanding business opportunities and elevating service quality. This position is ideal for a commercially minded leader who thrives at the intersection of science, strategy, and client engagement.
Accountabilities:
- Oversee daily management of assigned client accounts, ensuring consistent delivery of high-quality medical communication programs.
- Build and maintain strong relationships with clients, key stakeholders, and external partners such as medical associations and institutions.
- Ensure client satisfaction by proactively managing expectations, resolving issues, and maintaining continuous communication.
- Develop deep understanding of client organizations, therapeutic areas, products, and strategic marketing objectives.
- Manage project financials including budgeting, forecasting, cost tracking, and reconciliation across assigned accounts.
- Identify and pursue new business opportunities within existing accounts through proposals, presentations, and strategic client discussions.
- Lead, mentor, and develop account teams, including performance evaluations, career development planning, and workload distribution.
- Collaborate with internal departments to allocate resources effectively and ensure operational efficiency.
- Facilitate cross-functional coordination and conflict resolution across teams and stakeholders.
- Provide regular updates to senior leadership on account performance, financial status, and growth opportunities.
- Participate in or lead internal and client-facing meetings to support account strategy and execution.
- Bachelor’s degree required; advanced degree in science, healthcare, or business preferred.
- 7+ years of experience in medical communications, healthcare marketing, pharmaceutical, biotech, or related scientific environments.
- Proven experience in account management and leadership responsibilities within agency or healthcare-related organizations.
- Strong ability to understand and translate complex scientific and clinical concepts into strategic communication solutions.
- Experience managing multidisciplinary teams and overseeing client deliverables in a fast-paced environment.
- Demonstrated success in business development, including proposal writing and new opportunity identification.
- Strong financial acumen with experience managing budgets, forecasts, and project profitability.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint.
- Strong organizational and leadership capabilities with the ability to manage multiple priorities effectively.
- Competitive salary aligned with experience and industry standards.
- Remote or flexible work arrangements depending on role requirements.
- Comprehensive health, dental, and vision insurance options.
- Paid time off and holiday benefits.
- Opportunities for professional development and career advancement.
- Exposure to leading pharmaceutical and biotech clients.
- Collaborative, science-driven work environment.
- Ability to work on high-impact medical communication programs that influence healthcare outcomes.
Requirements:
Benefits:
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