Account Executive

As our Account Executive, you will…

Be Accountable and Responsible

As our Account Executive, you will be  passionate about technology and how it elevates marketing. You will support and execute day-to-day client service activities related to marketing technology and digital marketing clients; examples include website development, analytics, UX design, SEO/SEM, marketing automation and related activities.  You will need  agility and quick thinking as you interact with others in the client service department as well as with clients, actively building relationships. You will work closely with the account team and counterparts in technology operations departments to execute projects and meet delivery requirements/deadlines. This position requires an understanding of how agencies function and work with clients.

• Supports in all facets of client services and account management; day-to-day client contact as required
• Focus primarily on clients in the healthcare space, although opportunities in other verticals will arise
• Client service contact for website development and digital marketing clients
• Supports digital and technology platform client assignments as necessary; examples include website development, UX design, SEO/SEM, marketing automation projects and related activities
• Guides projects as they flow through internal and client workflows, includes:
  • Meeting preparation and scheduling
  • Documenting, communicating and executing on client feedback
  • Working with team leadership on project planning
  • Instrumental client contact on projects as assigned
  • Participation in/Lead internal and client meetings based on project knowledge
  • Other related activities as assigned
• Partners with Project Management with to ensure projects adhere to timeline and budget
• Remains intuitive, proactive and alert to client needs
• Effectively manages up to senior members of Client Services and communicates client information to cross functional agency team in a timely manner
• Other responsibilities as designated

These are the qualifications we’re looking for

• Bachelor’s Degree; in fields related to marketing, digital marketing and/or marketing technology is preferable
• 3-4 years of account/client management experience in an agency environment; working with multiple clients simultaneously a plus
• Desire and aptitude to learn about technology platform/website development and digital marketing
• Strong understanding of and interest in SEO and SEM; experience with various CMS, Marketo, Salesforce, Google Analytics and/or similar strongly preferred
• Working knowledge of current social media platforms
• Working knowledge of Google Suite
• Strong attention to detail
• Excellent writing and verbal communication skills
• Outgoing personality; ability to effectively and proactively develop relationships
• Highly motivated, highly organized
• Ability to work additional hours as needed
• Comfortable working in a remote environment (due to COVID-19), both internal and client

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