Account Executive

Overview

As an Account Executive, Caper Sales (LIG) you will own a portfolio of independent retailers in North America to strategically sell in Caper carts to transform the in-store experience by bringing the best of digital into brick & mortar. You will lead the end-to-end sales cycle, from initial discovery to negotiating and contracting, in close partnership with BD Retail, Sales Engineering, and Connected Stores leadership for your portfolio. This is critical in bringing our smart cart vision to life across the U.S. and Canada. In addition to your core sales responsibilities, you will collaborate internally with Product, Finance, Marketing, Legal, Ops, and Partnerships to refine go-to-market strategies and build / tailor external-facing communications to achieve win-win outcomes for Caper and retailers. This is an individual contributor role that has the potential to manage a sales team as the business grows. We are looking for candidates who are super excited about the Caper technology and the future of the in-store experience for customers! 

The LIG (Local Independent Grocery) team at Instacart works directly with Independent Grocers across the United States. Our goal is to “level the playing field,” bringing highly effective technology and programs to the independents so that they can compete with large grocery chains. This is a rare opportunity to join a growing team within Instacart. 

About the Job 

• Own responsibility for strategically selling Caper into a portfolio of retailers
• Work together with Business Development to design and implement sales strategies that will drive revenue growth for Caper
• Identify, build, and maintain strong relationships with key Caper decision-makers and influencers 
• Create and deliver compelling sales presentations and proposals to retailers
• Negotiate and close complex Caper contracts with retailers
• Collaborate with Connected Stores MS&P and Caper sales to enhance the overall go-to-market strategy and processes for Caper
• Partner closely with cross-functional stakeholders across several functions including Product, Finance, Marketing, Legal, and Partnerships to develop creative solutions that drive results

About You

Minimum Qualifications

• 5+ years experience working on cutting-edge challenges in the grocery or retail space
• Excellent communication, written, verbal and presentation skills with the ability to distill complex ideas into clear and compelling stories
• A self-starter able to proactively and independently drive progress across multiple stakeholder groups 
• Experience selling high-tech products or services, preferably in the retail industry
• Proven track record of exceeding sales / OKR targets
• Comfort with ambiguity and a rapidly evolving business landscape 
• Strong technical skills and understanding of APIs, databases, and integration tools
• Willingness to travel as needed

Preferred Qualifications

• Comfort with data analysis and modeling 
• Experience with products that involve hardware and software 
• Exposure to supply chain, in-store advertising, retail labor management, and front end operations