Account Executive

As our Account Executive, you will…

Be Accountable and Responsible

For supporting the day-to-day activities of assigned account(s), while coordinating effectively with the client brand team and extended partners on the development of tactics. You’ll be an agile member of the team who fields frequent client requests and collaborates internally for strong thought leadership and best-in-class work. The position begins to demonstrate a strategic understanding of the client business and provides sound and responsible assistance to the team.

Our ideal candidate will be upbeat, optimistic, and happy to help the team. Key role responsibilities include:

• Assists in all facets of account services and client management as directed
• Actively participates in internal and client status meetings
• Effectively communicates client feedback to cross-functional agency team and keeps team apprised of changes or updates to account promptly
• Assists in managing projects through the client review process
• Develops an understanding of the brand’s strategic imperatives
• Assists in tactical planning 
• Develops and submit internal documentation per agency SOP 
• Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency
• Monitors financial status of accounts 
• Monitors hours and production expenses
• Responsible for approving billing and invoices, partnering with finance to manage hours
• Prepares materials for reporting to the client with oversight
• Obtains an understanding of the category, the brand, customer segments, and relevant competitors; proactively seeks out team members to gain a working knowledge of the brand and category ongoing basis
• Keeps up-to-date on industry and category trends through websites, trade journals, market research 
• Remains alert to client needs and elevates opportunities to convert organic growth opportunities

These are the qualifications we’re looking for

• Bachelor's degree or equivalent work experience
• 2+ years of project/account management experience within an advertising agency environment
• Excellent communication skills (oral and written), with the ability to interface collaboratively with cross-functional teams
• Strong project management skills, especially as it relates to setting the tone for achieving deadlines within our fast-paced, ever-changing environment
• Highly tuned detail-oriented skills along the path of communication both internally and with the client
• Excels within a team, as well as self-motivated to effectively work at an individual level
• Client-facing experience suggested, in the way of in-person as well as over the phone, by way of written email communication, etc.
• Proficiency in Microsoft Word, Excel, and PowerPoint required Should we add Google Suites as Microsoft is going away?
• Specific to this role: would like to add that a plus would be an interest or passion in technology and/or content development 

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