Account Manager

About WorkWhile
WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs often with unpredictable schedules that pay close to minimum wage and offer limited benefits leading to financial instability.
WorkWhile identifies the best hourly workers and matches them with shifts that fit their skills location and life. Businesses get access to a quality workforce while workers get stable income and unmatched benefits including next day pay free telehealth services and financial services.
We have the audacious goal to align incentives and solve inefficiencies in the labor market disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth WorkWhile is reshaping the future of work.

About this Role:

WorkWhile is looking for an Account Manager to create long-term trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers develop new business from existing clients and actively seek new sales opportunities.

• Serve as the lead point of contact for all customer account management matters

• Build and maintain strong long-lasting client relationships

• Maintain customer contracts to maximize profits

• Develop trusted advisor relationships with key accounts customer stakeholders and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• Prepare reports on account status

• Collaborate with sales team to identify and grow opportunities within territory

• Assist with challenging client requests or issue escalations as needed

• Travel to client locations as needed

About you:

• Proven work experience as an Account Manager Key Account Manager Sales Account Manager Junior Account Manager or relevant role

• Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and C-level

• Solid experience with CRM software (HubSpot or similar) and Google Suite

• Experience delivering client-focused solutions to customer needs

• Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail

• Excellent listening negotiation and presentation abilities

• Strong verbal and written communication skills

• Undergraduate degree

Benefits & Perks

• Remote work culture with opportunities for coworking in SF NY & Toronto

• In-person company offsites

• Medical dental & vision coverage

• Flexible time off

• 401(k) with employer match

• WFH stipend to support your home office needs

WorkWhile is an Equal Opportunity Employer. Women minorities individuals with disabilities and protected veterans are encouraged to apply. WorkWhile has a diverse mission-driven and supportive culture—we look for people who want to take ownership are energized by ambiguity and strive to make a lasting impact. If this resonates with you we’d love to chat!

What We Do

WorkWhile is an AI-powered next generation labor platform that helps businesses in light industrial hospitality and events achieve over 90% fill rates and reduce no-shows through AI and predictive machine learning. We ensure seamless shift execution with trained on-demand workers supported by on-site leads real-time performance monitoring and a robust accountability system. Our worker-first model boosts retention through benefits like next-day pay telehealth and free upskilling while our platform delivers real-time analytics and dedicated support for every client. By combining flexibility reliability and deep insights WorkWhile helps businesses scale efficiently and stay competitive.

Why Work With Us

WorkWhile is a technology platform with product and engineering at its core. Founded by alumni from Google Meta Yahoo and Airbnb continuous innovation is our strategy. We are an AI-native company that doesn’t just adopt new technologies we operationalize them at scale to solve real business challenges.

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